

FloForm Countertops | Seattle
since 1961
Examples of works performed by FloForm Countertops | Seattle
















About FloForm Countertops | Seattle — Ranked №4 Countertop Fabricator and Installer in Kent, WA
total score
Exact value: 70.708091 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
FloForm Countertops | Seattle, founded in 1961, ranked number 4 in Kent, WA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included FloForm Countertops | Seattle among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
FloForm Countertops | Seattle: Total Score & Key Ratings
The Total Score of 70.71 out of 100 achieved by FloForm Countertops | Seattle in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — FloForm Countertops | Seattle has a rating of 4 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.79 out of 5.
You can read detailed information and evaluations from our independent research of FloForm Countertops | Seattle’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact FloForm Countertops | Seattle directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about FloForm Countertops | Seattle
FloForm Countertops | Seattle is a family-run business that has fabricated, delivered, and mounted stone countertops for over 60 years. The company deals with both residential and commercial orders and processes marble, granite, and quartz. Craftsmen stand as the cornerstone of success; skilled employees are well-versed in the features of stone species processing which guarantees perfect durability. Designers help pick matching patterns and tabletop designs to decorate room interiors and highlight nobility. The marble countertops cost is affordable and includes delivery and installation.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
4.0
reviews: 489
4.4
reviews: 383
YELP
2.4
reviews: 106
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.8
Staff friendliness
4
Staff friendliness
We rate the staff friendliness of FloForm Countertops | Seattle as Very Good. During our research, the staff at FloForm Countertops | Seattle demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with FloForm Countertops | Seattle’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting FloForm Countertops | Seattle directly to better understand their approach to customer service.
Staff Expertise
5
Staff Expertise
We rate the staff expertise of FloForm Countertops | Seattle as Excellent. The staff member from FloForm Countertops | Seattle who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at FloForm Countertops | Seattle may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Company Age
FloForm Countertops | Seattle is a legacy company, established in 1961. According to our research, FloForm Countertops | Seattle has been in business since 1961, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting FloForm Countertops | Seattle directly to confirm the details.
Own Office
5
Own Office
We note that FloForm Countertops | Seattle has a dedicated office. Our research revealed that FloForm Countertops | Seattle operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting FloForm Countertops | Seattle directly to confirm the latest details.
Own Production
5
Own Production
We note that FloForm Countertops | Seattle has its own production facility. Our research revealed that FloForm Countertops | Seattle operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting FloForm Countertops | Seattle directly to confirm the accuracy of this data.
Veterans Discount
1
Veterans Discount
FloForm Countertops | Seattle does not offer discounts for veterans. Based on our mystery shopper research, we found that FloForm Countertops | Seattle does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting FloForm Countertops | Seattle directly for confirmation.
Production time
3
Production time
We rate the production time of FloForm Countertops | Seattle as Standard. During our research, FloForm Countertops | Seattle quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects. Important: Our evaluation is based on information provided by FloForm Countertops | Seattle during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with FloForm Countertops | Seattle.
Deposit Level
1
Deposit Level
We rate the deposit level of FloForm Countertops | Seattle as Very High. FloForm Countertops | Seattle requested a deposit of 100% of the total project cost, placing them in the Very High category. This indicates significant financial obligations at the start of the project. We recommend discussing with FloForm Countertops | Seattle the details of their approach and reasons for this policy. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by FloForm Countertops | Seattle may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from FloForm Countertops | Seattle.
Quote Time
2.5
Quote Time
We rate the quote preparation speed of FloForm Countertops | Seattle as Average. According to our mystery shopper evaluation, FloForm Countertops | Seattle provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with FloForm Countertops | Seattle.
Affordability
4.2
Affordability
We rate the price level of FloForm Countertops | Seattle as Below Average. Based on our mystery shopper research, FloForm Countertops | Seattle provided a quote of $86.09 per square foot for Calacatta Idilio quartz and $95.8 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $7180 for Calacatta Idilio quartz and $7990 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from FloForm Countertops | Seattle.
Company services
Kitchen

Bathroom

Outdoors

Commercial

Fireplaces

Sill rail

Additional benefits of FloForm Countertops | Seattle
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Checks
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
Countertop Installation
Tiling
Countertop store
Bathroom remodeler
Kitchen remodeler
Reviews about FloForm Countertops | Seattle
All (64)
Google (15)
Yelp (49)

Bruce Morton
Date: 2024-02-29 22:01:33
FloForm is very professional. Our project went very smoothly. The countertops are beautiful, fit perfectly and the seams are hardly noticeable. Every step of the way we had constant updates and communication. Scheduling was super flexible. They send email reminders for every step. The measuring guy was super nice and answered our questions. The installers were also nice and cleaned up after themselves. Overall I highly recommend this company.
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John Blomgren
Date: 2023-07-06 18:36:08
Working with FloForm has been a true pleasure and I would highly recommend this company to anyone. From the project planner Janelle to every person who came out either to template or install the materials, each encounter was warm, professional, and precise. If only I would have kept before photos you would know what a glow up this kitchen remodel truly is!
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Noel Naify
Date: 2024-11-26 17:24:17
We used FloForm for our countertops and backsplash separately. Both times the teams for all parts of the project were very helpful, friendly, and quick! We are extremely happy with our countertops and backsplash.
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Carolyn Allen
Date: 2024-04-24 22:42:43
I am happy with the product. It looks as nice as I hoped it would. My initial choice of pattern was discontinued, and I had to choose again. Communication was difficult, with fine-tuning details. I didn't always know I was understood. Installation went well tho, efficient and clean.
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Kay Stein
Date: 2024-05-11 00:13:52
The gentleman that measures was exceptional and so were the two gentleman that installed my counters. I would recommend them to anyone.
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Brian Braddock
Date: 2024-04-11 21:46:49
Job is not completed yet, this is because of a cabinet issue. The countertops that have been installed are gorgeous. The install team was great, very knowledgeable and professional. Unless you know where to look, you would never notice the seam.
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Matt Williams
Date: 2024-08-06 19:03:46
The installation of our countertops occurred on 8/2/2024, everything is great. The technicians were professional, respectful of my family and our house, and did an excellent job. The countertops look great. I appreciate the quality work that they did, as well as the work of the person who came and did the measurements. We are pleased with the final result, and the employees that we worked with, including the project coordinator, well represented FloForm.
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Joana Bornholdt Costa
Date: 2024-03-01 16:44:11
Shout out to the installing team from Floform. We hard Fernando and Igor, they were great and attentive to details! Keep up the good work! My only “needs to improve” feedback is about the deadline for the template measurement that was 14 commercial days, too much, in my opinion!
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Terry Polyak
Date: 2024-12-11 17:59:22
Great communications from the beginning. I was amazed with the technology used to create a Template to ensure an accurate product. The installation was perfect. Great attention to detail. Thank you Celina, Matthew, Fabian and all the team members who made this a great success.
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Michelle McLean
Date: 2024-11-21 04:26:03
My countertops are beautiful! I am very happy with them and will be using your company when it comes time to replace my bathroom countertops. Everyone I worked with was professional, knowledgeable and well informed, from the Salesperson to the Installers. I was impressed with everyone I worked with.
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Catherine Walker
Date: 2024-04-19 03:23:55
I’ve had a very happy experience with this company. My project manager Solomon was extremely helpful as were the gentlemen who did the template measurements and installation. Everything was done with such friendliness and professionalism. You can trust this team without doubt and they will do a beautiful job. I am absolutely delighted with my new countertop.
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Judy Gammon
Date: 2024-10-18 05:37:12
Everything went extremely smooth. Installers were very nice and professional but what also stands out is the perfect and precise measuring that was done before.
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Chris Bright
Date: 2024-04-11 14:43:35
Im so in love with my kitchen. They did an amazing job
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David Fairchild
Date: 2024-08-07 17:38:07
We got the quartz counter and it is beautiful!! The installation ran smoothly with no problems whatsoever. They were a few hours late arriving but kept us appraised of their situation until they arrived. I would highly approve FloForm for any countertop installation.
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Allison Phayre
Date: 2025-01-08 17:49:50
The counters are beautiful and the install and template folks were very courteous and professional. The only gripe we have is the long wait time to get the templates and then the counters. They order the material for each order which adds additional delay. We had to wait nearly 6 weeks.
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Lynne D.
Date: 2025-03-15 01:46:03
Via Thomas Builders, FloForm fabricated and installed my new kitchen countertops. I worked primarily with Bella, who was very kind and happy to answer any questions. I found the process efficient and effectively communicated. If you are thinking of getting a countertop with much of a design, I recommend you purchase the photo layout option, to insure that prior to the stone being cut, you will see the pattern you envision. The installers were efficient, friendly, neat and did a lovely job. My contractor was here just in case they had a question or two. They did - and they worked well with him to address the sizing of the sink opening. The countertops look great. I would use FloForm again.
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Nell ..
Date: 2024-11-10 22:24:53
I would like to commend Mike Lane, the In Home Design Consultant. He was professional, knowledgeable, and supportive. Floform Countertops should be commended to having Mr. Lane as its representative.
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Ron J.
Date: 2023-03-01 19:08:14
We ordered a quartz countertop via Ikea and the initial installation (done by a different company / I believe Ikea does no longer business with them) was horrendous. After contacting Ikea Floform was assigned to remove the old countertop and install a new one. The entire demo and reinstallation took just over 2.5 hours. The three guys did an amazing job and all identified issues with previous countertop were rectified. Recommended.
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Terri Y.
Date: 2023-02-15 16:50:58
Everyone from FloForm from the Customer Service Person to the intallers, tilers and template measurer were all so professional. They were very helpful throughout the process and answered all my questions satisfactorily. Also I love the product! I have new countertops and backsplash and they are wonderful!
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Shannon F.
Date: 2022-10-19 15:35:40
Floform did an absolutely perfect job for me. Kitchen and baths. Large kitchen with seams on a solid color and you cannot even find the seams. They have by far the most advanced equipment on the market and their finished product shows it.
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Erin K.
Date: 2020-08-06 02:27:38
Seamless process from start to finish, especially during a pandemic! Templater was great and installation services were even better. The gentlemen brought in my groceries for me!! Can't wait to do my next project with FLOFORM!!
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Barb D.
Date: 2020-06-29 23:38:02
We just love the look and superior job that Floform did with our kitchen counters . They were on time and meticulous with the seams . We chose the Berwyn and I cannot even see the seams. Hats off to this great business.
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Alisha B.
Date: 2020-04-06 02:50:01
Floform came through beautifully and their workers were great every step of the way. -In the front office, Merylin provided good, frequent communication. The updates were appreciated. -The man who came to measure was on time and nice. And the countertops fit perfectly, so job well done! -The installers also communicated well, arrived when they said they would, and cleaned up after the job. The one seam is invisible! The quartz counters are BEAUTIFUL! We are very happy with the color and nice edge, which was one of their free options. Floform is a Lowes contractor and I would highly recommend this company!
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S B.
Date: 2019-10-29 15:33:54
Very promptly repaired an undermount sink that fell through the quartz after 12 years. Thats right twelve years, people. Techs came out and re- attached the stainless sink using a more current technique. GRATIS. Fantastic customer service, unbelievable actually. Thanks for standing behind your product. We love our Cambria and would definitely recommend FloForm, formerly FineLine.
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S P.
Date: 2019-04-23 21:51:12
The final piece of quartz was installed today. This was the piece that replaced the tile that was originally supposed to be installed on the windowsill. I am glad that they recommended that we switch to quartz. Job complete and everything went great! A couple of final thoughts. Some have complained about getting sinks and such from Flo Form. While FloForm will happily sell them to you, you do not have to buy them from FloForm. In my case, their price for the sink was the best I could find, and I ended up purchasing the other stuff (faucet, soap squirter thing, etc.) on-line because the price was a smidge lower (not a lot though); if you're thrifty and have the time, it's an option to consider. Businesses have a right to earn a profit, and we have the right to do the legwork if we feel it will save a buck. FloForm did want a big chunk of change to remove and reinstall the range, but when I said I would do it (actually, I just slid the range out and am waiting for a new one to be installed by the store we bought it from), they said no problem and took the charges off of the quote. If you know what you are doing, save the cash. If you don't, pay the money - it's not worth a hurt back, crushed fingers, an interaction with the 240V power supply, scratched floors, or a major gas leak. So all in all: FloForm provided a thorough bid at what I feel was a fair price. They were easy to work with and did not apply pressure (thanks Mike L.). In terms of planning, craftsmanship, operational excellence and customer care, I can't think of anything they could do to make it better. Their process seems to ensure that nothing is overlooked, and their approach to customer communication is without flaw (thanks Alivia). When (two) little issues came up, they were taken care of quickly. Would I do business with FloForm again. Yes I would!
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Dennis R.
Date: 2019-03-22 15:15:42
The staff has been patient, professional and thorough. Our kitchen and three bathroom countertops are beautiful, fit perfectly and made our home up to date and beautiful... not to mention increasing the value of our home. Thank you Floform
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Li M.
Date: 2019-01-23 06:03:23
Wanted to leave a review for Mike Lane from Floform/Costco even though we didn't actually end up ordering from them. I'm really impressed by the service! Mike didn't need to be so polite and helpful, bu he really came through in a big way and represented his company and his trade so well. Long story short, I called through Costco 2 days ago, got assigned to Mike who was very prompt in calling me and literally answered every question i had, and was able to prepare a quote for me the same evening as I have detailed plans of the new kitchen already. I really admire his high energy and enthusiasm and tip top customer service. The schedule didn't work out as i need the countertop sooner than costco can provide (4-6 weeks out), it was really my own fault i should have called earlier - Mike was 5 stars service. i definitely would come back and consult Mike when i'm doing my next project.
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Wanda M.
Date: 2018-07-19 15:36:17
we just had cambre kitchen counter tops installed and the are great this was the best company we have worked with in the valley they were very knowable and professional and always were available to answer any questions that we had .their customer service was amazing thank you so much for the time you spent with us in our decision to get this product.
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Holly B.
Date: 2018-04-19 15:14:41
Floform just completed installation of Cambria slab counters in our kitchen & master bath and we couldn't be happier! From Jessica in the office to Michael who performed the initial measure to installers Fabian, Jaime, Julio, Rith, & Jake, everyone we came into contact with was personable, professional, and efficient. Competitive pricing and consistent communication from start-to-finish, Floform receives our highest recommendation and we would definitely use them again!
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Merinda M.
Date: 2017-11-28 20:10:02
The kitchen of my dreams was made possible thanks to Flo Form. The absolute BEST part was that they provided one-stop-shopping and provided us with all we needed to get the job done without having tons of different contractor in and out of our home. The did the tear down, prep and installation of my counter tops, back splash & sink. I had plenty of color options to choose from, though I didn't need them, since I knew exactly what I wanted! the seam in the corner is flawless and if I didn't know it were there, I wouldn't be able to find it. I had some minor grout issues that they had to come back and fix, which was to be expected, so all in all...a GREAT experience & I can wait to do my master suite next!
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Linda H.
Date: 2017-11-03 17:19:21
My counters are beautiful. Everyone that helped me were awesome, from the young lady that called me to the templater to the installers.
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kelli m.
Date: 2016-12-22 22:26:09
We are very pleased with the products (Quartz countertops, subway backsplash, sink) and service we received from Floform. From our initial consult to the final install date, we found every member of their communication, consult, template, tear out, and install team very skilled, prompt, friendly and professional. Our kitchen turned out beautiful and we highly recommend Floform!!
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Theresa O.
Date: 2015-12-12 05:16:35
Floform Countertops was amazing!! From start to finish!! ..They were Professional, on time and so helpful in assisting me on selecting the right tops , tile and color selections for my kitchen and bathrooms! I highly recommend them!! My neighbor just had her kitchen done by them as well a few weeks prior to mine through COSTCO and we both have enjoyed showing our kitchens off during the holidays!! Our family raved over our new kitchen .....Thanksgiving was perfect!!
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Mary B.
Date: 2015-10-22 23:07:59
Our company has worked with Floform for solid surface fabrication and installation many years. There is seemingly a fabricator popping up on every corner and many times you never know what you're going to get. With Floform you know they will deliver consistent, quality fabrication and service. No one is perfect, mistakes will happen but the way those mistakes are taken care of can make the difference. We don't often have to worry about issues, but Floform has handled any mishaps that arise in a professional, timely and considerate manner helping us to ensure that our customer will end up with an experience and counter top they are thrilled about. They are definitely top tier as far as fabricators go!
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Sloan R.
Date: 2015-09-16 02:32:45
I went through the Gig Harbor Costco and they used the Kent, WA Floform as the supplier. I was extremely happy. I got the Cambria line of quartz in the Summerhill pattern....WOW, it is beautiful. Every appt person showed exactly on time, from salesperson, Erica, the tearout guy and the installers were on time worked quietly as they could and made efficient work of their time. We checked price with other installers and it was within a few hundred dollars but no one else had the Cambria line that we wanted. My contact person even talked me through a minor repair on our garbage disposal plumbing so there would be no hold up for the installers and I could turn my water back on for the rest of house between tearout and install. I was expecting problems but honestly it went very smoothly which was greatly appreciated as my husband ended up in the hospital the whole time......totally unexpected. I absolutely would recommend again! Not sure why others had complaints but for me it was a good experience. We have gotten lots of compliments and it is like a whole new kithchen. Oh, and they are able to send an email of exactly how the counter top will look pattern wise and all the cuts. Seaming really doesnt show either. We also got the sink and hot tap through them but used our faucet and garbage disposal. Nice we didnt have to run around getting everything. We did get a new gas cooktop and had to have that installed separately.
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Naomi H.
Date: 2015-08-15 04:35:08
We couldn't be more pleased with our new counters. From beginning to end, we had a great experience. I highly recommend.
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Sharon S.
Date: 2015-07-30 21:53:36
From sales (thanks Eric!) to install (thanks Phil and crew!); this has been a most pleasant experience in my home remodel! I had a Master Bath plus 2 Guest bathroom Corian countertops and lovely Cambria quartz for the kitchen countertop with tiled backsplash installed; EVERYTHING is ABSOLUTELY BEAUTIFUL! Every step was met by highly professional, accommodating, talented and very courteous people. Service is excellent and price competitive-we will be having showers replaced and tiled next year; without hesitation, FloForm will be our company! As a teacher, you all earn an A+!! Thank you FloForm!
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Joyce K.
Date: 2015-07-25 15:29:12
We are so pleased with our new kitchen countertops! Everyone who has come into our home since they were installed by Floform has been wowed!! There are only a few reviews that I have ever written. They have to be well deserved by exceptionality, and Floform Countertops is exceptional. Starting with the design process, Erica listened to our concerns, made some very thoughtful suggestions, and put together a beautiful package. The countertops and tile complement our existing cabinetry to the point where friends are asking if we got new cabinets! Everything in the kitchen just pops! The whole team at Floform was very professional, and the whole process went together smoothly and on time as scheduled! Thank you so much to the entire team --- Erica, Jose, Mike, Max, Greg, and Phil!
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Steve M.
Date: 2014-04-19 20:05:05
I'm surprised there aren't more better reviews. We purchased new Cambria countertops, full glass tile backsplash (even surrounding window) and new Blanco sink through Costco. We also did the tile on the adjoining family room fireplace. I got 6-7 quotes and going through Costco was the best option by far. The in-home quote was instant and thorough. Scheduling was convenient and timely. We had some concerns after the initial install but Floform came out not once but twice and addressed everything to our complete satisfaction. There are no seams on our island, but 2 seams on the surrounding countertops and they are barely noticeable even though it is a solid light color (Clyde Cambria). They always did a good job of setting up to protect the floors and cabinets and cleaned up. They showed up on time, when scheduled, and gave me a call when they were on their way. Both Laurie (scheduler) and Kelly (tile designer) were great to work with and Jason (install manager) is so meticulous and really knows his stuff! Both Paul and Greg (tile install) were also fabulous and were patient as we were pretty picky about how the mosaic backsplash tile was laid out. We will not hesitate to use Florform again when we are ready for new countertops and tile backsplashes in our 3 bathrooms. They did a great job start to finish and whenever we had a concern, they completely resolved it.
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Gary C.
Date: 2011-08-10 01:32:29
Fine Line did our entire kitchen and from start to finish perfect. We have sent other friends to them with the same results. Great professionals and products, plus their commitment to our satisfaction was an added value. Their pricing was the best period.
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Carlos C.
Date: 2011-08-02 14:19:52
We have used FineLine twice, first when renovating our bathrooms and then when renovating our kitchen. In both times they were very professional and punctual, and did a great job with the installation.
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Nam L.
Date: 2021-07-21 14:25:56
I ordered my countertops and backsplash Costco and had floform do the work. Their team did a great job. There were a couple things that needed to be corrected due to miscommunication but heir whole team was very helpful and dedicated on making sure I was a happy customer. Special shout outs to Clark on his amazing communication and follow up.
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Darrell R.
Date: 2018-12-18 01:56:00
Excellent sales and service. The best pricing that I've seen for American Quartz. Delivered on time and installed in one afternoon. 3 weeks from order to install. Cambria is beautiful product.
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Joy M.
Date: 2018-11-16 01:03:45
After getting quotes from other providers for granite countertops for our new kitchen, we chose Lowe's with great hesitation after reading mixed reviews because the price just could not be beat. We expected a "meh" experience but hoped for the best. We did not know which company was coming until the guy showed up for our measurements. He was with Floform and he represented their company well. He called to let us know he was running a little behind due to traffic which is more than most people who either just show up late or not at all. He was very professional, answered all of my questions and even discussed a few details that we had not even thought of when we designed the kitchen- final touches that really made a difference in the final look. The install team consisted of two guys that showed up on time, took the time to cover our new floors and quietly worked to install our counters all in one day. I was incredibly thankful for their respect and care in workmanship- we absolutely love our countertops! One star reduction for the oily looking spots left behind and no care instructions on how to deal with that or how to care for the honed finish we chose but thanks to the internet, we learned how to clean and care for it so now every day they make me smile! (Tip for anyone else with this problem- The only thing that worked to get rid of those oily spots was a granite sealant even though the granite supposedly comes with a lifetime sealant. We bought Rock Doctor Granite Sealant and followed the instructions on the back) Thanks Floform for helping us finish up on a stressful project! We love love love our granite countertops!!!
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Khue T.
Date: 2017-09-07 22:38:54
Efficient and friendly service! I love my new kitchen counter tops. The installation team did a great job!
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Dino M.
Date: 2016-12-02 23:06:15
We met the reps. at the homeshow last year and told them that in about 6 mos we were wanting to start a project. They called at the 6 mo. time and we set up an appointment. Their designer came to our home and was very pleasant and helped with the overall design. We wanted items different then they provide and a custom stove top that needed to be coordinated with a different vendor. They provided a detailed est. and time line. Everything went as planned. After about 2 weeks and things had settelled in we had 2 minor issues that needed addressing. Again set an appointment came on time and resolved our issues. Thank You
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David A.
Date: 2016-01-28 17:28:41
I had a full set of countertops installed with my recent kitchen remodel. These people came in did their measurements in a very timely fashion. When the new countertops arrived they fit perfectly. My slide in Range and my new sink all fit perfectly I was truly amazed it was the only thing in my kitchen remodel job that went well.
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Page B.
Date: 2014-08-11 23:16:19
Like a recent writer, I am surprised that the other reviews on this site are not very flattering and that many are several years old. My experience, also through Costco, calmed any jittery nerves I might have had from reading the posted reviews. I contacted Costco in June, and by mid-July my countertops were installed, very much to my liking. From the initial presentation by the sales rep, to the templater and his very detailed description of what was going to happen, to the actual installation, I felt respected and courteously treated by all with whom I dealt. I may have been able to get counters for a cheaper price, perhaps, but I believe I got what I paid for - an excellent kitchen countertop replacement. I would definitely recommend FloForm to anyone needing new or replacement countertops. Page B.
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R C.
Date: 2013-01-06 19:12:16
We had new corian countertops and sink installed. While the communication of setting up the appointment wasn't that great, since a lot of it had to do the cabinet company acting as the middle man I overlooked that in my rating, because the installing and measuring staff that came to our home did a great job and were very detailed and communicated great as to what to expect and what they were doing. I really appreciated that. corian countertops and sink look great! I will call them directly for our next project.
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April B.
Date: 2011-03-15 22:16:21
I have used FineLine many times over the years. I have found them to be very knowledgeable, always very client friendly and they do a beautiful job of installation. Every client that we have installed through FineLine has been very pleased. On the rare occasion that there was an issue, they completely stood behind their product and stuck with it until it was right. They are a "giant" as one other noted, but along with that comes better communication, better scheduling and in some cases better pricing when you can utilize their stock program. Nice job ! April ~ Nip Tuck Remodeling
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Traci J.
Date: 2025-02-08 15:50:21
I wish I could leave two separate reviews. I want to give 5 stars for installation as we were very happy with the installation of our quartz countertops. The one countertop that had to have two separate pieces has a seam that can barely even be noticed. The backsplash looks great. However, the reason I cannot give 5 stars is we also used FloForm for countertop removal and we were not happy with that service. I would have given 2 stars for this removal service. We believe our kitchen floor was chipped during that removal process and after much communication back and forth and then sending someone to inspect the floor they determined there was no way they damaged the floor during removal process. Would I recommend FloForm? Definitely for countertop installation but not for countertop removal.
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Tania P.
Date: 2021-04-10 20:15:52
I am increasing my rating because they did finally come out and fixed the problem. However, it was a 4 month process to get them out to fix it.
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Oho S.
Date: 2020-06-13 00:02:53
I'm frustrating to have the countertop installed. Actual templating to the first draft drawing took a week. I asked to move seam based on 110 inch long slab. 2nd drawing was sent a week and a half later, just a week before installation date. As I reviewed their 2nd drawing, FlorFORM chopped a piece with 4 seams for the cooktop hole. After I complained this issue, Merylin, a project coordinator told that their digitizers needed to put those seems there to ensure all the pieces would fit on the slabs assigned to the job. What a ridiculous response it was. They could order a slab more. It sounds like they were trying to make their life easier. The installation was planed on June 17th. However, florfoam delayed the schedule today (6/12). I'm supposed to get informed new schedule next Monday (6/15). It has been a freaking long journey with Florfoam to get IKEA quartz counter top to the kitchen since mid of May.
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Sharon R.
Date: 2013-08-16 04:22:59
We used FloForm thought Costco. The rep Michael Ferguson did a great job up to the installation date and or once our bankcard was charged then drop all communication. He done a terrible job on following through with a referral issue and never once called to see if we were satisfied with the end results.. The customer service in the Kent show room was terrible. We had a very hard time getting anyone to acknowledge us let alone help. The gentleman who did the template was great & very knowledgeable & the end product turned out good. However, a week after it was installed we received an offer from another highly recommended contracted that would have done the same comparable job for $2,000 less. We would not use or recommend using FloForm.
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Graham T.
Date: 2010-11-17 00:25:36
The description of a 2 star being Meh. I've experienced better is very appropriate. I've worked alongside many countertop fabricators. Fine line operates like a giant.... you get into the stream of their operations and you wait for them to tell you exactly what they are going to do. Sometimes it works out like they say, other times it doesn't and your schedule will have to accommodate them. You will get the phone call after the decision is in stone so don't bother complaining. Just be prepared to get what you get. Service? MEH, I've experienced better. There are plenty of personable, accommodating fabricators out there, in my opinion, you can do much better.
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Beau R.
Date: 2007-01-27 18:08:45
Fine-Line Pacific is a counter top installation company and their showroom is in an industrial park in Kent/Renton. They are also the vendor that contracts with Costco. They sent someone out to give us an estimate. She was very nice and explained the process and very promptly we received a quote back. Unfortunately, some of my follow questions have still been unanswered. We checked out their showroom one weekend afternoon and they have beautiful slabs of granite, and samples of other man made materials on display. For a show room of rocks, it is pretty cool and modern. Unfortunately, the lighting shows off the stone's qualities very nicely, but it doesn't compare to the lighting that we have in our kitchen. So, almost every sample we brought home looks entirely different in our kitchen. They were definitely friendly, helpful and informative. We haven't decided upon a granite vendor yet, so stay tuned for updates!
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Nevaeh B.
Date: 2024-10-30 03:32:32
I wouldn't use them again. We had several issues and were treated like an inconvenience for wanting them fixed. They had no respect for our timeline or requests.
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Nelson M.
Date: 2024-10-06 20:11:12
Recently went into their showroom looking for countertop material. They only had one that I kinda sorta liked. When I asked what the price was the woman that was helping us absolutely refused to give us any kind of price. She didn't even try to explain the process she just implied that we have to go thru the whole process to get the price...measuring etc. We googled other companies and ended up going around the corner to another company that was absolutely fantastic and they had no issue telling us prices. We understood that FloForm could not give us an exact price but they could have at least given us a range or explained the process better. Beautiful showroom, nice employee but over all not so good customer service.
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Billie A.
Date: 2022-10-23 14:12:54
UP DATE: Flo Form has followed through with compensation for my shower pan. The mishap happened on August 24, 2022 and wasn't addressed for a month, not resolved for closer to 2 months. The technicians were skilled, polite and responsible. Management should also demonstrate these same skills. When there is a problem, address it immediately, it may not seem like a major issue to you but the homeowner is the client and should be treated with respect. Their concerns should be the priority, not trying to get the client to settle for less than their vision. The women who contacted me were very polite, understanding and demonstrated empathy for my frustration with this situation.
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Bob M.
Date: 2021-12-24 01:16:07
Floform countertops does not effectively communicate installation dates.They take 100% of the cost of deposit and then string you along like a destitute hobo.If you can't deliver just tell us..People appreciate the truth!!!!!This is a big inconvenience when we don't have counter tops.
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Ladybug M.
Date: 2021-08-10 16:28:47
The end product as a result of buying through Costco and having Floform do the installation is nice. BUT it did not come without no shows, canceled appts., measurement issues. 2 of the vendors Floform employs are inexperienced and unprofessional. Floform uninstalled my cooktop to install the quartz and when it was time to put it all together everyone said it was not their job. They uninstalled racks from under my sink and left screws laying all over my kitchen. They did not reinstall the racks, probably why they did not care about keeping track of the screws. The project drug on past the timeline they laid out. The touchless faucet they sold me did not work. They tried over and over to fix it. They told me it was my responsibility to call Kohler and get a replacement, they said if I read the fine print of the contract they did not have to make sure the faucet worked. My project coordinator never answered the phone, voicemail every time. My calls were not returned. I am now trying to reach Floform to find out why I still have not received my Costco shop card that they said I would received when I signed off on the project. I have another kitchen to remodel and I will be going elsewhere.
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Pat W.
Date: 2020-02-08 16:26:00
Im a little disappointed, glue on my tiled floor, gouged cabinets inserting vanity top, adhesive seems to be drying differently, some of it is clear, some white, not a good look. So far they are seeming to work with me.. will update as these issues progress thru their process.
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Sarah D.
Date: 2020-01-24 03:13:57
We decided to upgrade our kitchen and chose to go through Costco. Which they ended up using FloForm. I was super impressed with the customer service, they had someone out the next day to show samples. With out a question we signed right there to get things ordered. It was really expensive but we wanted an all in one shop. They swore about their customer service and if we ever had issues they're there to help. Fast forward to install day. These guys were not very professional, my husband watched them drop the sink from the truck and drag it on the ground into the house. The day after install we hooked up our brand new Kohler faucet. $450 faucet. I hated it. It didn't work right. I called floform asked if they could do anything. They said no since it had been installed. So I play around with faucet more. It disconnects from the base, drips water, and no matter where I put the weight the spray nozzle doesn't retract. So I contact floform again, still won't help. They tell me to call Kohler. So I do, they tell me right away I shouldn't have those problems and that I need to go thru who I purchased the faucet from to have them do a return and exchange. NOT HAPPENING- tried that and they refused. Over 10k spent and they weren't even willing to help in the slightest bit regarding our issue. Once they're done and have your money customer service goes out the window. Positive notes: Daniel our tile guy was awesome. He drove here in a snow storm, got stuck on our hill getting out and even came back the next day to finish the job. He was great and did a wonderful job. Kohler came thru and sent me a replacement faucet in a completely new model and it's been installed and is SO MUCH better than the Kohler simplice. We love our how kitchen turned out. Here's to hoping there are no issues down the road so I won't have to go thru floform again.
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Cheryl F.
Date: 2017-05-12 17:44:21
We are happy with our quartz countertops and tile in our kitchen. However the final product was not what was discussed with the original quote (turned out the salesperson did not know you could not top a counter that way with quartz). The promised installation dates needed to be rebooked due to an injury, however when they were rebooked they advised they were not able to complete the project all at once (which had been a large reason for booking with them). When asked why, they advised the times had already been booked by other people. On the day after installation of the counter, when the sinks and tile were to be put in, the plumber did not show up. Once again another delay while they located another plumber. When we had questions about the counter the installer was to come back the next day. They never showed up and did not call. I had to call in and ask for the invoice. When I asked about the "cheese board" I was told it was in the mail from the US. After 4 weeks we received a square piece of quartz (no shape or rounding of the corners). Apparently it took so long so they could add their logo the board. Overall way too expensive for what is provided and poor customer service. We would not recommend them.
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FAQ About FloForm Countertops | Seattle — Based on Independent Research
What materials can I order a countertop from FloForm Countertops | Seattle?
During our independent research, we found that FloForm Countertops | Seattle offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by FloForm Countertops | Seattle’s clients in Kent, WA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does FloForm Countertops | Seattle fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, FloForm Countertops | Seattle is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does FloForm Countertops | Seattle fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by FloForm Countertops | Seattle, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does FloForm Countertops | Seattle most often implement in Kent, WA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that FloForm Countertops | Seattle successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of FloForm Countertops | Seattle?
The company’s office is located at 22445 76th Ave S, Kent, WA 98032, but its work is not limited to just the city of Kent, WA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does FloForm Countertops | Seattle work with?
Like many participants in our rating, FloForm Countertops | Seattle works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, FloForm Countertops | Seattle often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does FloForm Countertops | Seattle have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether FloForm Countertops | Seattle has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does FloForm Countertops | Seattle offer any discounts on countertop fabrication in Kent, WA?
According to our research, FloForm Countertops | Seattle does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, FloForm Countertops | Seattle may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of FloForm Countertops | Seattle in Kent, WA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from FloForm Countertops | Seattle. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person.
To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from FloForm Countertops | Seattle?
Yes, according to our research, FloForm Countertops | Seattle offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at FloForm Countertops | Seattle?
According to the results of our independent research, FloForm Countertops | Seattle in Kent, WA quoted a standard turnaround time for the fabrication and installation of a stone countertop — 21 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop measuring 83.4 square feet. A company representative informed us that the project could be completed within 21 business days, which allowed us to categorize the company as a contractor with a standard turnaround time.
It’s important to understand that the timeframe provided to our mystery shopper may differ from what you are offered, as the turnaround time depends on several factors — including project complexity, the selected material, and the company’s current workload. We recommend contacting the company directly through our website — by submitting a request, calling, or messaging — to confirm the actual timeline for your project.
How long does it take FloForm Countertops | Seattle to prepare a quote for countertop fabrication and installation?
This content is coming soon..
Does FloForm Countertops | Seattle offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, FloForm Countertops | Seattle performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate.
The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does FloForm Countertops | Seattle provide for its work?
According to our information and industry practice, FloForm Countertops | Seattle, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty.
The term and scope of the warranty depend on the project and materials — contact FloForm Countertops | Seattle in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on FloForm Countertops | Seattle. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact FloForm Countertops | Seattle for a Free Estimate
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22445 76th Ave S, Kent, WA 98032