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About Family Rocks Granite Palm Bay — Ranked №2 Countertop Fabricator and Installer in Palm Bay, FL
73.93
total score
The main rating value calculated from more than 30 indicators.
Exact value: 73.932812 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Family Rocks Granite Palm Bay, founded in 2014, ranked number 2 in Palm Bay, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Family Rocks Granite Palm Bay among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Family Rocks Granite Palm Bay: Total Score & Key Ratings
The Total Score of 73.93 out of 100 achieved by Family Rocks Granite Palm Bay in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Family Rocks Granite Palm Bay has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.25 out of 5.
You can read detailed information and evaluations from our independent research of Family Rocks Granite Palm Bay’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Family Rocks Granite Palm Bay directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Family Rocks Granite Palm Bay
Every house owner wants to decorate the interior of his dwelling with custom granite kitchen countertops? Or maybe you want to replace an old countertop in a bathroom? Stone horizontal surfaces decorate legal and residential sites and look luxurious. Family Rocks Granite Palm Bay is skilled in processing stone slabs. A dedicated team of constructors, designers, and craftsmen knows how to embody clients’ extraordinary ideas. Workers always visit sites to assess premises and take measurements. Designers offer free consultations to pick matching patterns for interiors. Stone countertops are real pieces of art that serve for years.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.7
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 35
Google
5
reviews: 29
YELP
3.5
reviews: 6
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.3
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.251362 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Family Rocks Granite Palm Bay as Excellent.
Our mystery shopper research revealed that the staff at Family Rocks Granite Palm Bay provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Family Rocks Granite Palm Bay’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Family Rocks Granite Palm Bay directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Family Rocks Granite Palm Bay as Excellent.
The staff member from Family Rocks Granite Palm Bay who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Family Rocks Granite Palm Bay may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
2.5
Established
Company Age
Family Rocks Granite Palm Bay is an established company, operating since 2014.
According to our research, Family Rocks Granite Palm Bay has been in business since 2014, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Family Rocks Granite Palm Bay directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Family Rocks Granite Palm Bay has a dedicated office.
Our research revealed that Family Rocks Granite Palm Bay operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Family Rocks Granite Palm Bay directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Family Rocks Granite Palm Bay has its own production facility.
Our research revealed that Family Rocks Granite Palm Bay operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Family Rocks Granite Palm Bay directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Family Rocks Granite Palm Bay does not offer discounts for veterans.
Based on our mystery shopper research, we found that Family Rocks Granite Palm Bay does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Family Rocks Granite Palm Bay directly for confirmation.
Production time
4
Fast
Production time
We rate the production time of Family Rocks Granite Palm Bay as Fast.
According to our research, Family Rocks Granite Palm Bay quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Family Rocks Granite Palm Bay during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Family Rocks Granite Palm Bay.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Family Rocks Granite Palm Bay as Standard.
Family Rocks Granite Palm Bay requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Family Rocks Granite Palm Bay may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Family Rocks Granite Palm Bay.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of Family Rocks Granite Palm Bay as Very Fast.
Our mystery shopper research revealed that Family Rocks Granite Palm Bay prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Family Rocks Granite Palm Bay is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Family Rocks Granite Palm Bay.
Affordability
3.4
Average
Affordability
We rate the price level of Family Rocks Granite Palm Bay as Average.
Our mystery shopper evaluation found that Family Rocks Granite Palm Bay quoted a price of $110.31 per square foot for Calacatta Idilio quartz and $89.93 for Carrara Morro quartz.
The total price for the finished and installed product measuring 83.4 square feet was $9200 for Calacatta Idilio quartz and $7500 for Carrara Morro quartz.
These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Family Rocks Granite Palm Bay.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Family Rocks Granite Palm Bay
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Accepts Credit Cards
Granite supplier
Reviews about Family Rocks Granite Palm Bay
All (16)
Google (10)
Yelp (6)
Source:Google
Jim Siegfried
Date: 2019-11-26 15:03:02
These guys rock - literally and figuratively! We had a great experience with this business from viewing their showroom through the install process. They had a great granite selection and they were competitively priced. Their 4-man install team were super friendly, professional and finished the install in no time. I highly recommend them to anyone needing great granite!
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Source:Google
Katie Rohrer
Date: 2024-11-12 01:16:04
Highly recommend for Cambria installation! Incredibly responsive service from first quote to finished product. Absolutely fantastic design by Max, perfect fabrication by Jazz, spectacular installation process with Anthony, Joe, and Jazz. Appreciated the great customer service from Kayla throughout. Thanks to the team for all parts of the process—what a wonderful family business!!
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Source:Google
Kara Parks
Date: 2024-12-23 12:32:53
I recently had the pleasure of working with this family-owned granite company and was thoroughly impressed by their exceptional service. From start to finish, they were kind, helpful, and went above and beyond to ensure my complete satisfaction. Not only did they provide outstanding customer service, but they also had the most gorgeous selection of stones for countertops.The stone they helped me choose is absolutely stunning ! The daughter -in-law helped every step of way .Calling me many times to make sure everything was perfect. The father came to measure and the brothers helped me pick out perfect stone ! Everyone was so kind and gracious ! We were on a time crunch and they worked hard to get stone installed for our deadline. Something I have not found in other businesses.
I cannot recommend this company enough for anyone in need of quality granite/quartz products. The combination of their family-owned charm, helpfulness, and top-notch products truly sets them apart. I am beyond pleased with my experience and the end result.
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Source:Google
Daniel Larson, DC
Date: 2024-01-24 14:59:20
We had part of our quartzite island come apart. They came and repaired it and installed the correct supports. Amazing job quickly and cleaned up after. Was like they were never here. Thank you!
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Source:Google
Chris CV
Date: 2019-09-04 20:46:42
In my experience they had a quartz product that was beautiful and perfect for what I needed. Their prices were great! Unfortunately, I had some issues related to the builder of my home that made the job a bit more difficult for the installers. They worked around the problem and did a great install! They took care of a trim issue i had with them because they had to remove it and handled us with great care afterwards. Please know and make sure to have plumbers or a friend familiar with plumbing ready to respond if you dont have lot of experience with it. It's not always as simple as you think or as Family Rocks tells you it is. At the end of the day you are responsible for the plumbing related to a countertop project with Family Rocks. I highly recommend working with them after that understanding.
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Source:Google
Rebecca Tencza
Date: 2022-03-25 20:46:38
From the time I walked in to the installation everyone was very professional. I went in for a reminate for my bathroom and ended up doing my kitchen also. They were very helpful in finding my piece for the bathroom and the stoneyard they sent me to was amazing. Installation was very precise and they were very conscious on every aspect. Couldn't be happier! I am going to be doing master bath in a couple years and without hesitation I will be going back.
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Source:Google
Stephen Johnson
Date: 2023-11-14 18:25:19
I shopped around a few reputable vendors that were referred to me. Not only was Family Rocks' pricing superior, but dealing with Max, Kayla, and the rest of the family was a pleasure. Our counters look amazing, everything came in on budget (with no adjustments), and installation was on schedule and seamless. It was truly a wonderful experience.
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Source:Google
Lili Diorio
Date: 2024-03-14 14:45:04
I found family rocks thru the kitchen cabinet place. Boy, am I happy with the granite and the job they did, and the pricing was the best. Customer service is 100%. Thank you guys
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Source:Google
David Taylor
Date: 2019-01-11 17:57:39
They did a great job on my kitchen, and they were very easy to work with. I asked for some difficult things, and they pulled it off. They were able to do my L shaped counter top in one piece, and it looks great with no seams.
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Source:Google
Karen
Date: 2024-05-29 14:38:07
Over the top!!!! Picked my Stone but if you don't know you should!!! It's all about the fabrication of the stone that determines how it looks when installed. Family Rocks exceeded my expectations!!! So Beautiful and exactly the the detail I asked for and more!!!! Thank you Max for making it really happen!!!
Definitely would never use anyone but Family Rocks!!!!
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Source:Yelp
Katie R.
Date: 2024-11-12 01:19:37
Highly recommend for Cambria installation! Incredibly responsive service from first quote to finished product. Absolutely fantastic design by Max, perfect fabrication by Jazz, spectacular installation process with Anthony, Joe, and Jazz. Appreciated the great customer service from Kayla throughout. Thanks to the team for all parts of the process--what a wonderful family business!!
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Source:Yelp
Karen S.
Date: 2022-06-10 06:15:07
Excellent family business. Customer service off the charts. Remodeling our bathrooms and they are providing the countertops.
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Source:Yelp
Debi L.
Date: 2021-05-03 23:02:14
This granite store has the best customer service and installers !!! Very professional and courteous and definitely efficient! I had granite installed in my kitchen and in both my bathrooms and I'm very pleased with the granite they helped me choose and the job that they did installing it!!! I would highly recommend this granite store to do your granite or stone whichever you choose!!!
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Source:Yelp
Bobby H.
Date: 2020-12-04 15:36:28
I so wanted to give them five stars! This review should take into account that the owner/father was ill at the time of my transaction, and because of that the small family owned company was struggling through that period.
Remodeling my small oceanside Condominium, it was time for granite. I prefer to seek out small family owned local businesses whenever I look to hire a service. Family Rocks showed great promise with their reviews and website.
I called and was told to pop into the shop anytime. I arrived during normal Business hours, and entered an empty office and show room. Empty as in no one there. I could hear activity in the back, Power tools etc. I poked my face through the "employees only" door, and observed several gentlemen clouded in white dust working away on various granite pieces.
I decided to go outside and enter the shop from the rear which was wide open. I got a gentleman's attention, I felt bad for interrupting his work, he asked if he could help. I said I was looking for granite installation for a small condo kitchen, with a level one granite. He walked over to the small farm of granite slabs and asked me to pick one out. He was super polite but I could tell I was distracting him from work, so I didn't want to leisurely take my time snooping around each granite slab. Therefore I asked him to show me the level one granite section which he did, and I picked out the darkest, most neutral slab I saw. It was agreed to flip him my kitchen photos and measurements and they would call to send someone out to measure.
Got the call, a nice gentleman came out and took measurements, said it would be a week or so, call the office to schedule installation.
Called the office and schedule installation around a week out, cool.
Day before installation day I was called and notified I would be pushed back several more days due to a job they had to go back and finish. They said it was a very large job and it ran over a bit because of being a little shorthanded and ran into some unexpected issues.
Bummer, I worked hard by myself to power out the old countertops and get them ready to be hauled away, undo the plumbing and move the appliances, and provide a clean working area for them when they arrived. The old hurry up and wait. So, no kitchen appliances or running water until they show up. Had to do a lot of eating out, well in the car because many places we're still not open to indoor dining.
Meanwhile I called to make sure we understood how many holes would be drilled for plumbing, what kind of sink came with the countertop and the dimensions. I never received a briefing on any of the "process, or inclusions" so if you are new at this make sure you ask plenty of questions if they don't offer to explain how the entire process works.
When they arrived, I observed a friendly crew of young man who worked together like a well oiled machine, installing the heavy granite Via one flight of stairs.
They cut the hole for the faucet outside, and polished the granite once it was in place. I tipped them and off they went. I love the granite. About 1800 bucks when all said and done, $300 more if I had not removed the countertops myself and hauled the way.
You can see the video of the process on my YouTube channel 'Gene's Therapy'. I would definitely recommend them to someone else, and I would recommend you ask plenty of questions if every detail is not clear to you. Cheers!
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Source:Yelp
Andrea H.
Date: 2022-08-04 15:35:26
At first, Kayla appeared to be honest and helpful. After installation, I noticed there were several cloudy spots on my quarts countertops. She refused to send anyone out to look at it or let me speak to an owner. She would only refer me to the manufacturer. She kept harping on and on how it wasn't their responsibility. I wish I had know this about this company before laying out $10,000.
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Source:Yelp
Paula D.
Date: 2019-11-05 17:42:10
On 10/21/2019 I went to their showroom to order a small piece of polished granite for the top of an antique I was refurbishing. The size was 28" X 15 1/2". They charged me $150 up front for a 2cm piece of remnant granite with a standard edge that was supposed to be polished on all sides. I was told that since it was such a small piece, it would be ready by Friday, and they would call me to pick it up. After not hearing from them on Friday, I called them the following Tuesday, 11/29/19, to ask if the piece was ready, to which the girl on the phone replied, "I'll check and call you back in 10 minutes." When she called back, she said that indeed the piece was ready and that I could come and pick it up any time before 2pm because they close at 2. I went to pick up the piece at approximately 1:15 pm, the piece was not ready, and the fabricator told me that he wasn't even scheduled to cut the piece until the upcoming Friday, (November 1st, but that he would cut the piece right then if I could wait for 1/2 hour, which I could not because I had another appointment that afternoon. After not hearing from them again, I called the company on Tuesday,11/05/19 to ask if the piece was ready. It was, and I picked it up before noon. However, the quality of the work on this piece of 2cm granite is mediocre at best and the sales and service and poor communication of this company have me giving it a poor review. No phone calls, no apology for late service and no discounts offered to offset the fact that I had to go back and forth twice to pick up a piece that was said to be ready the first time I called.
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Source:
FAQ About Family Rocks Granite Palm Bay — Based on Independent Research
What materials can I order a countertop from Family Rocks Granite Palm Bay?
During our independent research, we found that Family Rocks Granite Palm Bay offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Family Rocks Granite Palm Bay’s clients in Palm Bay, FL for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Family Rocks Granite Palm Bay fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Family Rocks Granite Palm Bay is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Family Rocks Granite Palm Bay fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Family Rocks Granite Palm Bay, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Family Rocks Granite Palm Bay most often implement in Palm Bay, FL?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Family Rocks Granite Palm Bay successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Family Rocks Granite Palm Bay?
The company’s office is located at 1700 Main St NE, Palm Bay, FL 32905, but its work is not limited to just the city of Palm Bay, FL. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Family Rocks Granite Palm Bay work with?
Like many participants in our rating, Family Rocks Granite Palm Bay works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Family Rocks Granite Palm Bay often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Family Rocks Granite Palm Bay have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Family Rocks Granite Palm Bay has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Family Rocks Granite Palm Bay offer any discounts on countertop fabrication in Palm Bay, FL?
According to our research, Family Rocks Granite Palm Bay does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Family Rocks Granite Palm Bay may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Family Rocks Granite Palm Bay in Palm Bay, FL?
According to the assessment of our independent rating, Family Rocks Granite Palm Bay in Palm Bay, FL falls into the category of contractors with a mid-range price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $9200$ at a rate of $110.31$ per sq. ft., and the cost using Carrara Morro quartz was $7500$ at a rate of $89.93$ per sq. ft. These values fell within the city-wide market average, which allowed us to classify Family Rocks Granite Palm Bay as a company with a moderate pricing policy.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Family Rocks Granite Palm Bay?
Yes, according to our research, Family Rocks Granite Palm Bay offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Family Rocks Granite Palm Bay?
According to the results of our independent research, Family Rocks Granite Palm Bay in Palm Bay, FL offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Family Rocks Granite Palm Bay to prepare a quote for countertop fabrication and installation?
According to our research, Family Rocks Granite Palm Bay in Palm Bay, FL prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Family Rocks Granite Palm Bay offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Family Rocks Granite Palm Bay performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Family Rocks Granite Palm Bay provide for its work?
According to our information and industry practice, Family Rocks Granite Palm Bay, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Family Rocks Granite Palm Bay in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Family Rocks Granite Palm Bay. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Family Rocks Granite Palm Bay for a Free Estimate
Family Rocks Granite Palm Bay is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Family Rocks Granite Palm Bay know that you found them through the National Ranking Countertops Contractors!