Family Floors & More
since 2012
Examples of works performed by Family Floors & More
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About Family Floors & More — Ranked №5 Countertop Fabricator and Installer in Elk Grove, CA
total score
Exact value: 51.765704 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Family Floors & More, founded in 2012, ranked number 5 in Elk Grove, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Family Floors & More among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Family Floors & More: Total Score & Key Ratings
The Total Score of 51.77 out of 100 achieved by Family Floors & More in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Family Floors & More has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.49 out of 5.
You can read detailed information and evaluations from our independent research of Family Floors & More’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Family Floors & More directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Family Floors & More
The firm has been in the industry for 15 years. A small company runs by the family in Elk Grove. You can rely on them to get excellent countertops at fair rates. They guarantee provided countertop installation service for two whole years! Countertops can be crafted from a wide variety of materials, quartz and granite tend to be the most popular options owing to their widespread popularity, long lifespan, and capacity to raise property values. In addition, you won't find the identical slab in anybody else's house since each one has its own unique vein pattern.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 43
YELP
reviews: 88
reviews: 12
CoCo
reviews: n/a
Awards 2026
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Family Floors & More
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Credit cards
Debit cards
NFC mobile payments
Credit card processing fee
Credit card minimum
Accepts Credit Cards
Tiling
Carpeting
Flooring
Flooring store
Carpet installer
Carpet store
Countertop contractor
Countertop store
Flooring contractor
Tile contractor
Tile store
Wood and laminate flooring supplier
Wood floor installation service
Reviews about Family Floors & More
All (25)
Google (10)
Facebook (5)
Yelp (10)
Tom Link
Date: 2026-09-25 16:31:50
All new flooring throughout the whole house!! What a great experience, from the beginning to the end of the project Andy and team exceeded our expectations. Andy is very knowledgeable, great to work with and made the whole process enjoyable. We are so happy with our new floors. The entire team at FF&M are exceptional, performed beautiful work, the quality of work is by far the best we've have ever experienced. The install team was professional, amazing attention to detail, and returned our home to use spotless. I would highly recommend FF&M, they provided a top notch customer experience, we are very happy, thanks again FF&M!!
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EH
Date: 2026-08-03 14:33:53
Wonderful Company! Andy and his team are amazing. This company is very personable and knowledgeable. I had a very big project to redo almost 3,000 sq ft of my home and Andy came to my home spent a good amount of time listening to my needs and answering any questions that I had. He knows this trade and offered ideas to support my design. The installation was equally magnificent. The LVP and carpet look gorgeous! Alex and Nick, the demo team and LVP installers, were very efficient and got right to work. They were all business. I watched a lot of their work. They are very precise and do not take any short cuts with their work. With my permission, they worked late every night until about 7:00 pm and finished up at 12 am on the final day!!! The carpet installation guy was very personal and in a great mood during his work. He was a person I immediately felt comfortable to be around. These guys showed up exactly on time and cleaned up great after each day's work. Oh, Andrew in the office is a very cool guy and helpful. He took my calls during the process of installation and was able to answer all my questions. These guys made my project a wonderful experience. Thank you Family Floors and More!!!!!
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Sonia Valverde
Date: 2026-06-27 04:36:53
The team at Family Floors and More - Kevin, Andy, Anthony and Vasyl are amazing. Each and every one of them were professional, patient and amazingly skilled. My floors are stunning. Their promptness and follow through was perfect. Vasyl was incredible at placing the herringbone pattern. His measurements were meticulous and each side was exact. Will definitely work with them again. On Thank you.
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John Castro
Date: 2025-01-14 03:47:43
Family Floors & More did an awesome job! We had originally started by going to a larger chain store looking for carpet for three bedrooms. After having that store come out and give us an estimate, we decided to look at other options. We stopped by the Family Floors & More showroom and met Kevin. He did a great job explaining everything and showing us options that would better suit our needs. We got the carpet installed a few days ago, and we love it! It is just want we wanted at a price that fit our budget. We will be going to Family Floors & More for any of our future flooring needs. I highly recommend this business. Thank you!
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Tony Gutierrez
Date: 2025-01-02 22:25:53
Kevin and his team did an amazing job! the floors look beautiful and the attention to detail on baseboards was outstanding! Could not be happier with the Mohawk RevWood product they recommended. They are great to work with, on-time, no surprises, and just a good firm to do do business with - thanks Family Floors!
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paige c
Date: 2024-12-31 21:42:15
We reached out to Family Floors & More for tile removal in our kitchen. After searching around the area for tile removal, we received one of the best quotes from Family Floors & More, but what really sold us was the customer service. We received prompt and friendly responses from this company. Kevin was able to come out and give us a quote, and we had the tile removal scheduled for just a few days later! The tile removal and clean-up was quick and smooth. There was no debris and very little dust left behind (unavoidable). We couldn't be happier that we chose Family Floors & More for our tile removal! Thanks to Kevin and everyone on the team.
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Jesse Larson
Date: 2024-12-06 00:39:55
I hired Family Floors and More to do the tile floors and carpet in a house my wife and I recently purchased. Andy was great to work with and fit us in their schedule even when it was a tight timeframe, which I was impressed with. Their crew did a great job and were happy with the result. We ran into an issue at the end of the job and Andy genuinely wanted to make us happy and do whatever he could to make it right, which he did.
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Michael Robertson
Date: 2024-10-25 00:39:12
We are extremely pleased with our entire house re-flooring. Family Floors and More did a beautiful job! Thank you Andy and your installation team!
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Susan Helms
Date: 2024-06-11 18:10:02
Fantastic service and great quality work. I had Family Floors install flooring throughout my house—engineered hardwood and carpeting—with excellent results. I would use Family Floors again for any flooring needs. Kevin managed my project from A-Z, helping patiently with product selection, handling ordering, then even overseeing the work of the installation crew, with several visits to my house. He immediately responded to any issues or needs that arose. Company appears to be unusually well managed—not over-staffed and very customer oriented. I highly recommend.
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Teresa McCord CA-SACRAMENTO
Date: 2024-01-20 17:59:16
Brett and his crew were the absolute best to work with. Extremely professional, did quality work, gave us exactly what we wanted and were way more affordable than other commercial flooring companies. They covered our curtains to protect them from dust, they kept the work areas clean, they were so polite and courteous; just an exceptional crew. They went above and beyond to ensure everything looked perfect. I recommend Family Floors and More to all our friends and family.
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Tana Montague Price
Andy was such a pleasure to work with. He is responsive and thorough. The installers were absolutely amazing. They did quick flawless work, paying attention to every detail. Very professional hard workers. I would 100% recommend them to absolutely everyone.
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Kathy Kaufert Finkes
We just finished a home remodel and found Family Floors & More to be our one-stop shop for granite counters, engineered hardwood flooring, carpets, tile backsplash and tile flooring. The showroom has a lot of quality product at reasonable prices. Brett is personable, professional and reliable; when an appointed time was set for the work to be done, either himself or a crew were there and on-time, and he was very flexible with our work schedule. The crews that came to do the work took pride in their craft/trade and were very respectful and did quality work. I highly recommend (and have already done so) this business.
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Krystle Fenton-Nozaki
Family Floors and More recently installed new floors in my office. I am so pleased with the result. They look beautiful!! Brett and his team were professional, punctual, and had attention to detail. They got the job done quickly and did a great job. Highly recommend this company!
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Anita Wilhelmi
These folks did beautiful work and did it quickly. They have turned customer service into an art form.
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Robin L Sanborn
Brett went out of his way to help me find the perfect flooring! I love it! Great price too!
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Jessica H.
Date: 2026-09-27 14:48:09
Amazing job! They stayed in good communication the whole time and did an excellent job leveling our transition between wood and cement foundations, resulting in a very flat and beautiful floor.
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Tom L.
Date: 2026-09-25 16:39:34
All new flooring throughout the whole house!! What a great experience, from the beginning to the end of the project Andy and team exceeded our expectations. Andy is very knowledgeable, great to work with and made the whole process enjoyable. We are so happy with our new floors. The entire team at Family Floors & More are exceptional, performed beautiful work, the quality of work is by far the best we've have ever experienced. The install team was professional, amazing attention to detail, and returned our home to use spotless. I would highly recommend FF&M, they provided a top notch customer experience, we are very happy, thanks again FF&M!!
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Athena M.
Date: 2026-08-07 07:22:22
Very nice and professional staff. Kevin was very helpful and knowledgeable. The floor we picked looks great, finished it all in one day, wish we did it 4 years ago. We didn't get any other bids, it was thought it was fair. However, if you can, move your own furniture. That was a bit high.
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Kevin L.
Date: 2025-07-05 15:29:29
Have used several times over the past few years for various remodel projects. Andy is great and easy to work with from the beginning stage to getting the job done. His employees are professional, hard workers and show pride in their quality work. Highly recommend.
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Thomas M.
Date: 2025-05-27 19:03:22
We were so very happy with Family Floors & More's work. It was terrific. We had the carpet in a hallway replaced with laminate. A beautiful job was done. We are definitely keeping their contact information.
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Judy A.
Date: 2025-05-05 01:00:35
After 5 quotes and 8 floor samples we went with Family Floors and More. Our sales person, Kevin worked with us and was very understanding with my requests. He answered my questions and explained the flooring process. We were extremely happy with all the staff and installers who were outstanding. I highly recommend Family Floors and More great selection, great prices, great people!
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Matthew M.
Date: 2025-04-07 18:23:44
They did a great job on our floors! Highly recommend. Andy is very informative throughout the process. They did a magnificent job.
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Claire S.
Date: 2025-02-19 19:43:18
Purchased laminate from here. Kevin was completely amazing in his customer service when showing us around the showroom and discussing/explaining different things to consider when it comes to flooring. Would recommend purchasing from here as Kevin was so helpful and knowledgeable!
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Tony G.
Date: 2025-01-02 22:26:35
Kevin and his team did an amazing job! the floors look beautiful and the attention to detail on baseboards was outstanding! Could not be happier with the Mohawk RevWood product they recommended. They are great to work with, on-time, no surprises, and just a good firm to do business with - thanks Family Floors!
Read more
Paige C.
Date: 2024-12-31 21:41:16
We reached out to Family Floors & More for tile removal in our kitchen. After searching around the area for tile removal, we received one of the best quotes from Family Floors & More, but what really sold us was the customer service. We received prompt and friendly responses from this company. Kevin was able to come out and give us a quote, and we had the tile removal scheduled for just a few days later! The tile removal and clean-up was quick and smooth. There was no debris and very little dust left behind (unavoidable). We couldn't be happier that we chose Family Floors & More for our tile removal! Thanks to Kevin and everyone on the team.
Read more
FAQ About Family Floors & More — Based on Independent Research
What materials can I order a countertop from Family Floors & More?
What types of spaces does Family Floors & More fabricate countertops for?
What shapes of kitchen countertops does Family Floors & More fabricate?
What countertop design styles does Family Floors & More most often implement in Elk Grove, CA?
What is the service area of Family Floors & More?
What types of clients does Family Floors & More work with?
Does Family Floors & More have its own countertop fabrication facility?
Does Family Floors & More offer any discounts on countertop fabrication in Elk Grove, CA?
What is the price category of Family Floors & More in Elk Grove, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Family Floors & More?
What is the fabrication and installation timeline for a countertop at Family Floors & More?
How long does it take Family Floors & More to prepare a quote for countertop fabrication and installation?
Does Family Floors & More offer cutouts for sinks, cooktops, or other elements?
What guarantees does Family Floors & More provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Family Floors & More. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Family Floors & More for a Free Estimate
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9882 Waterman Rd, Elk Grove, CA 95624