Faithful Countertops
since 2011
Examples of works performed by Faithful Countertops
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About Faithful Countertops
total score
Exact value: 19.947709 out of 100.
Founded in 2011, Faithful Countertops is a successful family business. Its management has turned a small workshop into a large enterprise. It became a respected production company in three states. Specialists use the latest technologies when installing stone products. Laser machines help to identify defects in vertical and horizontal surfaces. After their elimination, marble countertops or products made of other materials can be installed. Analysis of Google services, BBB, manufacturers' sites and social networks made it possible to include Faithful Countertops in our catalog.
Customer Feedback Score
reviews: 36
YELP
reviews: 4
reviews: 13
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
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Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
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Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Contact Faithful Countertops for a Free Estimate
190 19th Ave, Paterson, NJ 07504
Additional benefits of Faithful Countertops
Small business
Delivery
Onsite services
Assembly service
Repair services
Service guarantee
LGBTQ+ friendly
Quick visit
Checks
Credit cards
Debit cards
Accepts Credit Cards
Open to All
In store shopping
Countertop Installation
Countertop store
Granite supplier
Marble supplier
Natural stone supplier
Stone cutter
Stone supplier
Reviews about Faithful Countertops
All (17)
Google (10)
Facebook (3)
Yelp (4)
becky torbati
Date: 2020-02-11 19:53:54
This review is long overdue but very well deserved! We're soooo happy! Faithful Countertops came to the rescue after we had an atrocious installation and experience with another company. The moment we began working with Zadie, we knew we were in good hands. She patiently and thoroughly answered tons of questions; suggested countertop materials and fabrications; and swiftly set up measurement and installation appointments. (They were able to measure and install within a few weeks of each other - a HUGE plus in our case.) Faithful Countertops left no detail ignored.The island's 90 degree edges are precise and the 3" thick island buildup was constructed perfectly. The countertop and backsplash seems are as invisible as humanly possible. There are absolutely NO chips anywhere. Finally, they neatly caulked where needed (i.e. between the cabinets and backsplash), ensuring the entire kitchen exhibited a very clean look. Their product is exquisite, the end-to-end customer service and installation was comprehensive, and the overall experience was pleasant - as enjoyable as it comes! Thank you for EVERYTHING - Zadie and the entire Faithful Countertops team!
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Jessica Rivero
Date: 2019-11-13 15:42:43
I just finished my house renovation and this company is remarkable. They helped to select all the different stones that I needed for bathrooms, kitchen, fireplace and outside bar. They always were very responsive, knowledgeable and very fair with the price. During the installation, they were very detail oriented and on time with my hectic schedules. Ewa is incredible, very reliable, on top of every detail and always available to answer my questions.
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Eric Lorenzen
Date: 2023-06-12 22:02:47
What a fantastic job Faithful Countertops did on our home bar! Seweryn and the install crew are top notch! A pleasure to work with, reliable and professional. We highly recommend Faithful Countertops and Seweryn!!
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Petya Gancheva
Date: 2020-06-19 03:38:13
I worked with Faithful Countertops on fabricating and installing a granite slab in a private residence and I would not hesitate to reach out to them again for my next project. Their team handled every step of the process in the most professional way. They were very prompt to attend to every inquiry on our side and very accommodative to our schedule. Great job with fabricating and installing the stone, couldn’t be happier with the final result.
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Sammy
Date: 2022-08-10 01:12:42
Best countertop fabricator in the country. This is the most complicated builds we ever did and faithful countertops executed nothing but excellence. Highly recommended!!!!!!
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Erica Hoar
Date: 2013-03-29 14:40:46
Working with Faithful Countertops has been a pleasure. They were very fast in turning around a quote and always available via phone or email. They were available to template and install when we needed them; even with very short notice. They were very reasonably priced and even traveled 3 hours away for a job; with no additional fees or charges. I am now working with them on another job and will continue to use them in the future for anything in the NY, NJ, PA area.
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IGOR pitersky
Date: 2024-11-22 13:45:20
10.17.24 at 5:53 pm while exiting the Lincoln tunnel in NJ Fathful's driver was driving his work van in a completely disgraceful and dangerous manner. He literally jumped in front of my Ford F-250SD truck while changing lanes. Without a turn signal of course. You can see him in the photo grimacing while driving his van at about 50 mph without looking at the road at all. And this is during rush hour on a busy four lane highway. I am sure he is doing the same manner his job making counter tops. I informed Fathful about the driving style of their employee. No response. I hope my post will help potential clients of this company to make their choice.
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R JK
Date: 2023-05-05 17:00:54
Great experience, Seweryn was very helpful and helped us choose a great granite countertop. Install was smooth and well done. Thank you!
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Kyle Sharick
Date: 2019-03-22 16:24:50
Faithful Countertops just installed our new granite kitchen countertops and they came out AMAZING. Their team installed it safely and quickly. They were also VERY patient with us as we worked through different options over email. Very easy to work with given my wife and weren’t able to go in person. I was referred to them from a friend whose kitchen they also did and which came out great. Def recommend!
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Jeff Muirhead
Date: 2022-03-23 18:30:44
Working with Ewa at Faithful Countertops was a sheer joy. She was on top of everything and in constant contact. The installers were very pleasant, efficient and extremely capable. The removal of the old countertops went flawlessly and the installation went without a hitch. I would highly recommend Faithfully Countertops to anyone.
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Kyle Sharick
Faithful Countertops just installed our new granite kitchen countertops and they came out AMAZING. Their team installed it safely and quickly. They were also VERY patient with us as we worked through different options over email. Very easy to work with given my wife and weren’t able to go in person. I was referred to them from a friend whose kitchen they also did and which came out great. Def recommend!
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Leran Ruben
These guys did great by us. The stone came out beautiful and there mitering is done right. Thanks! Will definitely be referring to friends and family.
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Michele Alfano
I have worked with Faithful Countertop on some of my residential projects. They are professional, do beautiful stone fabrication and overall really great guys to work with! I highly recommend Faithful!
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Becky F.
Date: 2020-02-11 19:29:15
This review is long overdue but very well deserved! We're soooo happy! Faithful Countertops came to the rescue after we had an atrocious installation and experience with another company. The moment we began working with Zadie, we knew we were in good hands. She patiently and thoroughly answered tons of questions; suggested countertop materials and fabrications; and swiftly set up measurement and installation appointments. (They were able to measure and install within a few weeks of each other - a HUGE plus in our case.) Faithful Countertops left no detail ignored.The island's 90 degree edges are precise and the 3" thick island buildup was constructed perfectly. The countertop and backsplash seems are as invisible as humanly possible. There are absolutely NO chips anywhere. Finally, they neatly caulked where needed (i.e. between the cabinets and backsplash), ensuring the entire kitchen exhibited a very clean look. Their product is exquisite, the end-to-end customer service and installation was comprehensive, and the overall experience was pleasant - as enjoyable as it comes! Thank you for EVERYTHING - Zadie and the entire Faithful Countertop team!
Read more
John B.
Date: 2021-11-27 17:17:30
Our contact at this company had attitude from beginning until end. Had to call the owner to get proper customer service. Install was sloppy. The product we chose - Compac - is a waster of money! Easily chips and the manufacturer does not stand behind the product. I have granite in my summer house and not a single chip since 1990s. Avoid Faithful - because they are anything but!
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Barbara A.
Date: 2021-07-14 14:38:38
Poor customer service. They change delivery dates and don't contact the customer. They don't deliver the product as paid for by the customer. Deliveries are made based on their convenience without the consideration of the customer. Clearly a poor work ethic and no business sense. Would NEVER use them again...EVER.
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J. W.
Date: 2019-10-14 14:50:09
FAITHFUL COUNTERTOPS - PATTERSON, NJ On June 25, 2019 Faithful Countertops told us our countertops would be installed in 7-10 days. Our countertops were not correctly installed until 2 MONTHS LATER on August 26, 2019. These were the delays caused by Faithful Countertops: June 25, 2019 - Faithful Countertops quoted us 7-10 days for installation July 11, 2019 - Faithful Countertops contacted us to say they had broken the slab and it needed to be reordered. This was already past the 7-10 days quoted for installation. July 22, 2019 - After 27 days of waiting, not 7-10 days as promised, Faithful Countertops came to do the installation. During the installation the crew chipped the new countertop, and it could no longer be used. The work was not completed and Faithful Countertops had to order a new slab. July 26, 2019 - Faithful Countertops installed the missing countertop. We found that Faithful Countertops incorrectly did the cutout for one of appliances, and the countertop would need to be replaced (see photo). We also found a jagged seam between two other countertop pieces, which meant these had to be replaced (see photo). When we contacted Faithful Countertops they denied they had installed a defective countertop and took 2 weeks to send a representative to examine the work. The representative confirmed that we were right and the countertops needed to be replaced.... again. August 26, 2019 - Our countertops were finally installed correctly. The installation took 2 MONTHS, not the 7-10 days promised. Faithful Countertops did not honor their word, they made multiple errors which cost us time and money as we waited for the errors to be corrected. As of today, October 12, 2019, Faithful Countertops has not offered us adequate compensation for our time, money and aggravation
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190 19th Ave, Paterson, NJ 07504