Express Cabinet & Granite

We rate the staff friendliness of Express Cabinet & Granite as Poor. Based on our mystery shopper research, the staff at Express Cabinet & Granite showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Express Cabinet & Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Express Cabinet & Granite directly to better understand their approach to customer service.

We rate the staff expertise of Express Cabinet & Granite as Good. The staff member from Express Cabinet & Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Express Cabinet & Granite may vary. We recommend contacting the company directly for more comprehensive information.

We were unable to determine the age of Express Cabinet & Granite. Unfortunately, as part of our mystery shopper research, we were unable to determine when Express Cabinet & Granite was established. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Express Cabinet & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Express Cabinet & Granite directly for more accurate information.

We note that Express Cabinet & Granite has a dedicated office. Our research revealed that Express Cabinet & Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Express Cabinet & Granite directly to confirm the latest details.

We note that Express Cabinet & Granite has its own production facility. Our research revealed that Express Cabinet & Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Express Cabinet & Granite directly to confirm the accuracy of this data.

Express Cabinet & Granite offers discounts for veterans. Our research revealed that Express Cabinet & Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Express Cabinet & Granite directly to confirm the accuracy of this data.

We rate the production time of Express Cabinet & Granite as Very Fast. Our mystery shopper research revealed that Express Cabinet & Granite quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. Express Cabinet & Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Express Cabinet & Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Express Cabinet & Granite.

We rate the deposit level of Express Cabinet & Granite as Standard. Express Cabinet & Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Express Cabinet & Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Express Cabinet & Granite.

We rate the quote preparation speed of Express Cabinet & Granite as Very Fast. Our mystery shopper research revealed that Express Cabinet & Granite prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Express Cabinet & Granite is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Express Cabinet & Granite.

We rate the price level of Express Cabinet & Granite as Low. Our mystery shopper research revealed that Express Cabinet & Granite offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $71.94 per square foot, while for Carrara Morro quartz, the price was $71.94. These prices fall into the Low category, making Express Cabinet & Granite an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $6000 for Calacatta Idilio quartz and $6000 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Express Cabinet & Granite.