Exodus Designs & Surfaces

We rate the staff friendliness of Exodus Designs & Surfaces as Very Good. During our research, the staff at Exodus Designs & Surfaces demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Exodus Designs & Surfaces’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Exodus Designs & Surfaces directly to better understand their approach to customer service.

We rate the staff expertise of Exodus Designs & Surfaces as Very Good. The staff member from Exodus Designs & Surfaces who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Exodus Designs & Surfaces may vary. We recommend contacting the company directly for more comprehensive information.

Exodus Designs & Surfaces is an established company, operating since 2009. According to our research, Exodus Designs & Surfaces has been in business since 2009, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Exodus Designs & Surfaces directly to confirm the accuracy of the details.

We note that Exodus Designs & Surfaces has a dedicated office. Our research revealed that Exodus Designs & Surfaces operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Exodus Designs & Surfaces directly to confirm the latest details.

We note that Exodus Designs & Surfaces has its own production facility. Our research revealed that Exodus Designs & Surfaces operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Exodus Designs & Surfaces directly to confirm the accuracy of this data.

Exodus Designs & Surfaces does not offer discounts for veterans. Based on our mystery shopper research, we found that Exodus Designs & Surfaces does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Exodus Designs & Surfaces directly for confirmation.

We rate the production time of Exodus Designs & Surfaces as Fast. According to our research, Exodus Designs & Surfaces quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Exodus Designs & Surfaces during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Exodus Designs & Surfaces.

We rate the deposit level of Exodus Designs & Surfaces as Standard. Exodus Designs & Surfaces requested a deposit of 60%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Exodus Designs & Surfaces may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Exodus Designs & Surfaces.

We rate the quote preparation speed of Exodus Designs & Surfaces as Slow. Our mystery shopper research showed that Exodus Designs & Surfaces took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Exodus Designs & Surfaces in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Exodus Designs & Surfaces.

We did not receive pricing information from Exodus Designs & Surfaces. Unfortunately, Exodus Designs & Surfaces did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Exodus Designs & Surfaces, which is recognized in our rankings for other parameters. We recommend reaching out to Exodus Designs & Surfaces directly to obtain pricing details and further information.