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Everett, WA City Rating: We have identified this city as the primary city for this contractor.

Evergreen Granite & Cabinets

since 2005

Examples of works performed by Evergreen Granite & Cabinets

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About Evergreen Granite & Cabinets

68.28

total score

The main rating value calculated from more than 30 indicators.
Exact value: 68.281683 out of 100.
Evergreen Granite & Cabinets deals with importing 2cm-3cm granite slabs for kitchen and bathroom countertops. The importer stores pre-fabricated slabs and produces quartz and granite countertops of premium quality from them. Nowadays, the enterprise has 4 stores around the country and offers a countertop installation service near clients. The service package includes individual consultation, delivery, and replacement. Designers help select appropriate solutions for different interiors. Stone tabletops serve as a noble decoration in living premises and serve for dozens of years.
More info

Mystery Shopper Report

3.7

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.749882 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

4

Very Good

Company Age

3.7

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4

Fast

Deposit Level

2.2

High

Quote Time

2.5

Average

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Evergreen Granite & Cabinets for a Free Estimate

5317 Evergreen Way, Everett, WA 98203

Additional benefits of Evergreen Granite & Cabinets

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

Accepts Credit Cards

In store shopping

Kitchen remodeler

Reviews about Evergreen Granite & Cabinets

All (27)

Google (10)

Yelp (17)

Source: icon-google Google
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Travis Hickox

Date: 2023-12-31 19:39:18

Their cabinets are high quality for a great price. I was very pleased with the final product. I plan to use them them again on future projects. My only hiccup with them was being charged extra for handle install but not being told about it being extra beforehand. Wasn’t a deal breaker, but with this being a first remodel I didn’t love the unexpected charge. I loved how they were local and I could go in to talk with them and look at things if needed. I’m glad to have been recommended to them and would recommend checking them out to others.

Source: icon-google Google
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Chris Stout

Date: 2024-11-13 22:16:05

I use them all the time, great cabinets reasonably priced. Their installers did a great job with my counter tops too

Source: icon-google Google
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Tasha Beckman

Date: 2018-03-26 19:06:48

James and his team installed granite on 2 of my bathroom countertops and they are perfect! They work quickly, efficiently and clean up the entire mess. The sink was included with the counter top and its beautiful too. Communication was not always immediate but they are busy and very competitively priced. Thank you!

Source: icon-google Google
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Pat Shillington

Date: 2023-08-18 15:06:01

Our cabinets and countertops are fully installed and they are absolutely beautiful. The cabinets are top grade and we didn't realize when we ordered them that all the bells and whistles were included in the price. We especially love the pull out drawers giving access to the very back! All the doors close quietly on their own. The crew did an outstanding job with the countertop placement and we are very pleased with the results! What we truly were amazed with are the seams in the corner that I know are there, but no matter how close I look I cannot see them. The crew was professional, polite and all 3 had a good sense of camaraderie. Their humor was intact even though it was very warm in the kitchen. We can’t thank you enough for fast tracking the install, it really meant a lot to us. Many thanks to everyone at Evergreen, we truly appreciate your hard work and attention to detail. Ron and Pat Shillington

Source: icon-google Google
avatar

LSLL Treasurer

Date: 2019-05-25 21:31:59

Short story: Horrible, unprofessional customer service - a waste of over two months of my time. Ken Didn’t accurately measure a rectangle shape so couldn’t complete the job on installation day (said he assumed both counters were the same width even though he had the drawing with all dimensions on it). Also the night before installation he asked if they could reschedule for that Friday. (I did make an effort but it wouldn’t have worked with our schedule then he said they might not be able to make it the next day to install) I went over two months without counters and nobody would ever call me back when they had my cash 50% deposit. Finally had to go in person to get a response and my money back. At no point in my entire experience did anyone ever apologize. Long story: I was quoted a job and installed floors based on the color of granite I chose at Evergreen. Then they ran out of the color I chose and said they would purchase it from another supplier. Ken came to my house to take measurements and informed me the price would be higher because of certain details he saw in person. I was fine with that but needed to know how much more. He would never call back. I always called him. Even if he said “I’ll call you in an hour” he wouldn’t call. I would call a few days later and remind him and then he would tell me he forgot or another excuse and always tell me he’d call back. After multiple weeks and conversations he said he’s not making any money on my job because he’s buying the material from another supplier and the job turned out to be more complicated than he thought. (That explains why he never called back I guess! But he’d had my 50% cash deposit this whole time so not an excuse) I tried having Ben complete our quote but he also failed to call me back...at all. When I came to get my cash deposit back they did not have it. I had to wait while they went to the bank to get it. They did have my quote printed that I had been waiting for and relentlessly tried to get but could not get a call back. By that point I simply didn’t trust a company that couldn’t return a call or accurately measure a rectangle. I understand mistakes will happen but to let the ball drop this many times and waste so many months of my time is at least worth an apology...something nobody I talked to at this company would give. Thankfully I found Seattle’s Best Granite. In one day I received a quote, some similar color options via text, they took critical measurements at my home by laser and have been super friendly all in about 5 hours from my initial call to them.

Source: icon-google Google
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mike rivers

Date: 2024-03-24 20:07:54

Absolutely the best place to get cabinets. It is that simple so I'm not going to drone on about it.

Source: icon-google Google
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Angel Lemon

Date: 2024-12-21 15:51:12

I had cabinets installed in my laundry room. Great experience with all the staff from Bryan, the owner who came to make sure of the measurements, Chip, the contact person who communicated with me and very responsive with my questions and the 2 installers who made sure of how I wanted them installed. They helped me with my budget and were all very friendly. Cabinets were of high quality, I’d say better than my current kitchen cabinets that I had them matched. Their price was very competitive compared to the others that I had called & got quotes for. I would definitely recommend this company. Kudos to the TEAM!

Source: icon-google Google
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Jessica Gough

Date: 2024-06-08 19:59:10

Fabulous cabinets and selection with awesome staff and ownership. Beautiful quality - highly recommend for all projects and properties!! Can’t wait for the tops to get here, which they can do too! Give them a call or go by!

Source: icon-google Google
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Michelle Clyde, Realtor

Date: 2024-06-26 18:11:39

What a great experience! Our kitchen looks amazing. Super easy process and a very professional and friendly staff. I appreciate you guys and thank you so very much! We love cooking more than ever. Eric and Michelle

Source: icon-google Google
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Cragwl

Date: 2024-05-24 19:56:20

Beautiful finished product! We’re so pleased

Source: icon-google Yelp
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Pat S.

Date: 2023-08-18 15:08:30

Our cabinets and countertops are fully installed and they are absolutely beautiful. The cabinets are top grade and we didn't realize when we ordered them that all the bells and whistles were included in the price. We especially love the pull out drawers giving access to the very back! All the doors close quietly on their own. The crew did an outstanding job with the countertop placement and we are very pleased with the results! What we truly were amazed with are the seams in the corner that I know are there, but no matter how close I look I cannot see them. The crew was professional, polite and all 3 had a good sense of camaraderie. Their humor was intact even though it was very warm in the kitchen. We can't thank you enough for fast tracking the install, it really meant a lot to us. Many thanks to everyone at Evergreen, we truly appreciate your hard work and attention to detail. Ron and Pat Shillington

Source: icon-google Yelp
avatar

Seattle Food Critic L.

Date: 2021-02-01 22:44:28

I have worked with these guys for about 6 years now. I am a property investor who hates doing things on the cheap. Inexpensive, now that is ok but CHEAP... Hell NO!! Cabinets are very good quality without any MDF or Particle Board, they are solid face frames and veneered plywood walls. This is good craftsmanship. If something goes wrongs and sometimes things do... I know both Ben and James will take care of it and we can all blame Ken. Becuase if somthing does go wrong it is usually his fault anyway. HA HA HA He he he, Thanks Guys for all your experience - Jon Pierre

Source: icon-google Yelp
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Karen B.

Date: 2015-12-29 20:51:13

Customer service is top notch. We had a bad experience with a previous contractor that took our money then disappeared. Evergreen Granite made room in their schedule, stepped in and helped us get our project done quickly and for a fair price. We are so grateful.

Source: icon-google Yelp
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Dennis W.

Date: 2015-10-30 16:05:46

The best! We met with James and he just got it! He realized what we wanted, found us a beautiful slab of granite, attached undercounted sinks and made our upstairs bathrooms look beautiful. I wish I'd known about these guys when we remodeled our kitchen a couple of years back. Priced competitively and easy to work with. UPDATE 10/30/15: We are finishing the remodeling of bathrooms. Our tile installer suggested that we use granite highlight pieces of granite to match our counters. Once again, we turned to James and the crew at Evergreen Everett and they came through for us. If I could give these guys six stars, I would. They earned it.

Source: icon-google Yelp
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Kirk K.

Date: 2015-10-21 23:33:07

great owners who are really helpful, they back up their products and are priced well. good quality and none of that particle board junk. Don't be turned off by the cluttered shop, they are busy making customers happy.

Source: icon-google Yelp
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Jason K.

Date: 2015-08-03 21:04:27

Not a fancy storefront, but got the job done for a fair price and looks fantastic. I brought in my measurements, and this place has full size granite slabs that you can choose from, instead of tiny little squares you can fit in the palm of your hand. In about 10 minutes I had a quote that was far more competitive than the big name stores, including the Costco affiliate that refused to quote anything until they wasted my time with a company PowerPoint presentation. My install was fairly simple, and the work crew was in and out inside of an hour. Well worth your time to include Evergreen Granite in your quoting process.

Source: icon-google Yelp
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Lora L.

Date: 2014-03-05 03:28:53

I have used Evergreen Granite in Everett several times for quartz countertops and have been very happy with their service and pricing. James and Ben are so knowledgable and good at what they do, and have given me great customer service. I highly recommend them.

Source: icon-google Yelp
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pam h.

Date: 2013-05-14 20:47:55

James and his team for install were amazing!!! Expert information and guidance. Polite and considerate gentleman for installation. Floor well protected, great ideas for problem solving in my 105 yr old house. I could not ask for more. Great pricing. Great quality. Lovely and professional as well as expert install team. I think so highly of them! Thank you, James, for such good assistance on my kitchen product! Anyone reading? don't bother going anywhere else!!!

Source: icon-google Yelp
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Elizabeth S.

Date: 2012-12-02 01:38:35

James and Ben are very competitively priced and deliver a quality product. We ordered granite for 2 bathroom cabinets and a kitchen. We also purchased a very nice MA bathroom cabinet from them. They were easy to work with and their prices beat many other "box" stores. The installation went smoothly and they even sealed the granite. Their clean-up was also notable. They were a recommendation and I will pay it forward too!

Source: icon-google Yelp
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Jerald C.

Date: 2012-10-12 05:29:07

ben and james does the best jobs on granite they have a good deal and wide selections on Granite, Marble, Quartz, Cabinets, Vanities, and tiles. Ben and James company made me a granite table a fine job it was good looking and sturdy. I did not find any problems with it at all. They have reasonable prices. If you ever want sinks granite, Marble, Quartz, Cabinets, or tiles stop on by ben and james shop. Tell them Jerald Cai recomended you on yelp.

Source: icon-google Yelp
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Victor C.

Date: 2013-11-27 21:53:36

After writing my initial review and a complaint to the BBB, the company came out and replaced the cabinet doors. So, they were slow, but ultimately delivered.

Source: icon-google Yelp
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Clyde W.

Date: 2022-01-11 00:11:04

i used Evergreen Granite & cabinet supply to install new cabinet's. not once did they inform me that i would have less storage space. in the removal of the old cabinets and sink, the original sink was in perfect condition but the person removing destroyed it and i needed to purchase a new one. it took over four months the finish the job. i lost over two cubic feet of storage space. in selecting the cabinets Evergreen twice said what we selected wasn't available. twice they informed me that the countertop we selected wasn't available. they kept trying to offer me new stove top but, i informed them that i wanted my original gas stove top because of the model and layout of the burners

Source: icon-google Yelp
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Amanda N.

Date: 2021-02-25 17:09:07

Moved in to a newly built home, builder had cabinets and counters installed by this company. After 6 months one cabinet started cracking, took them over 1 month of several Calls to come measure to place the Order to replace it. Piece took 3 months to get here and after 2 months of calling after cabinet arrived they kept saying "we'll come this week" just went and got it myself and installed it myself. Will NEVER use this company again.

Source: icon-google Yelp
avatar

Jen A.

Date: 2019-05-25 21:26:14

Short story: Horrible, unprofessional customer service - a waste of over two months of my time. Ken Didn't accurately measure a rectangle shape so couldn't complete the job on installation day (said he assumed both counters were the same width even though he had the drawing with dimensions on it). I went over two months without counters and nobody would ever call me back when they had my cash 50% deposit. Finally had to go in person to get a response and my money back. At no point in my entire experience did anyone ever apologize. Long story: I was quoted a job and installed floors based on the color of granite I chose at Evergreen. Then they ran out of the color I chose and said they would purchase it from another supplier. Ken came to my house to take measurements and informed me the price would be higher because of certain details he saw in person. I was fine with that but needed to know how much more. He would never call back. I always called him. Even if he said "I'll call you in an hour" he wouldn't call. I would call a few days later and remind him and then he would tell me he forgot or another excuse and always tell me he'd call back. After multiple weeks and conversations he said he's not making any money on my job because he's buying the material from another supplier and the job turned out to be more complicated than he thought. (That explains why he never called back I guess! But he'd had my 50% cash deposit this whole time so not an excuse) I tried having Ben complete our quote but he also failed to call me back...at all. When I came to get my cash deposit back they did not have it. I had to wait while they went to the bank to get it. They did have my quote printed that I had been waiting for and relentlessly tried to get but could not get a call back. By that point I simply didn't trust a company that couldn't return a call or accurately measure a rectangle. I understand mistakes will happen but to let the ball drop this many times and waste so many months of my time is at least worth an apology...something nobody I talked to at this company would give. Thankfully I found Seattle's Best Granite. In one day I received a quote, some similar color options via text, they took critical measurements at my home by laser and have been super friendly all in about 5 hours from my initial call to them.

Source: icon-google Yelp
avatar

Derrick M.

Date: 2018-01-20 05:25:27

Worst experience iv ever had so i came here with my wife and kids and let me remind you my 2 kids are 6 and 10, we were looking at granite slabs for our kitchen,we probably spent about 15 to 30 mins looking around and talking it over then we found what we liked and went up to the front and trying to get the price to see how much it this would be. We started talking a little bit then out of nowhere the "business man" named Ben started to cuss at his employee after he seen him come in saying " f**king joe if you don't want to work go home god dam it what the hell do I pay you for " and with my kids being their I had to ask him to not to cuss in front of our kids he told me " if you don't like it I don't care you can go look at a different store " and my wife and I said to him "were customers you can't be saying that to us" he said " you haven't bought anything and I told you you can go somewhere else now stop bothering me " we so offended we left and our 6 year old daughter started cry asking why that guy was so rude to us we just told her some people are not everybody is happy. Couple days later we found Northwest Granite great customer service price were fair and there crew was very very professional! Very pleased! I'm just saying whoever wants great customer service and be professional at there work go to northwest granite you'll be very pleased.

Source: icon-google Yelp
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Chuan C.

Date: 2017-09-08 17:21:49

if there is a zero star i will choose that. the experience is nightmare have granite fullly install in three month. They have no sense of time, always try to cheat you for more money and terrible communication. I wait 1.5 month on the waitlist that normal. first come to measure. they first tell me they will come Wednsday, then in Wed they tell me Thursday and in Thu they tell me Friday... finnally they come measure one day before installation in Sunday and tell me they do not have material to do the bartop, need to come another day... i have nothing to say at that moment. During installation they did not even the carbinet surface to install the granite. so the top drawer cannot close. so many dent left on the wall in entrance. after that I keep following on when to come to install Bartop and was thinking if I can change a color, after two week they tell me it will be more expensive to change a color then I say just original color is fine, then after a week they said they will come next week, I think it is ok. Apparently they did not come, then I call back Ben ask for a reason, he start very impatient and yell at me, saying he cannot hold the material for me for long time, now he do not have material to do my work!! I was pissed off. am I pay thousands of dollars for you to yell at me??? Are you kidding??? Second if you ever hold any material for me why not tell me? That not "hold for me". Why not tell me the price difference at the beginning. In this waiting time they never tell me a fixed date that they will come to do the job, never respond text. After one and half month of wait, they come work for me yesterday by ask my contractor 200 more to the project, they said they need to buy a new slab... And in common sense for a Bartop you should have both side with edge to cover the wood board underneath . However they did not, they only have one side edge and leave another side wood board visible, now they want to charge me more to cover this , it really a cheat and a terrible thing.

Source: icon-google Yelp
avatar

T. D.

Date: 2017-07-01 21:34:27

Terrible service. The did not want to take measurements or do the install for two simple bathroom counters. Everyone says they are inexpensive, but they wanted $1800 to do the two bathroom counter tops with low end granite.

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5317 Evergreen Way, Everett, WA 98203