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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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contractor place 8
Winston-Salem, NC City Rating: We have identified this city as the primary city for this contractor.

Emerald Pearl Kitchens and Baths inc

since 2003

Examples of works performed by Emerald Pearl Kitchens and Baths inc

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About Emerald Pearl Kitchens and Baths inc — Ranked №8 Countertop Fabricator and Installer in Winston-Salem, NC

39.54

total score

The main rating value calculated from more than 30 indicators.
Exact value: 39.544216 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Emerald Pearl Kitchens and Baths inc, founded in 2003, ranked number 8 in Winston-Salem, NC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Emerald Pearl Kitchens and Baths inc among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Emerald Pearl Kitchens and Baths inc: Total Score & Key Ratings

The Total Score of 39.54 out of 100 achieved by Emerald Pearl Kitchens and Baths inc in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Emerald Pearl Kitchens and Baths inc has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.08 out of 5.

You can read detailed information and evaluations from our independent research of Emerald Pearl Kitchens and Baths inc’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Emerald Pearl Kitchens and Baths inc directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Emerald Pearl Kitchens and Baths inc

Emerald Pearl Kitchens and Baths inc which started its activity in 2003, is today one of the services that are often recommended when it is necessary to replace countertops. Local homeowners and commercial entities are offered custom countertops made from natural materials such as granite, marble and quartzite, as well as artificial quartz, porcelain and engineered stone. In addition to kitchen and bathroom countertops and dressing tables, the company carries out projects for the remodeling of restaurants, summer kitchens, shower cabins, and also manufactures tables and cabinets.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

2.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.081481 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

3.9

Experienced

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

1

None

Production time

3

Standard

Deposit Level

3

Standard

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Emerald Pearl Kitchens and Baths inc

Identifies as Latino-owned

Onsite services

Wheelchair accessible restroom

Accepts Credit Cards

Countertop contractor

Reviews about Emerald Pearl Kitchens and Baths inc

All (12)

Google (3)

Facebook (4)

Yelp (5)

Source: icon-google Google
avatar

Greg King

Date: 2024-06-26 18:27:20

Easy to work professional all the way More than happy.

Source: icon-google Google
avatar

Jessica Gorrell

Date: 2024-07-22 15:27:08

I've used Emerald Pearl for large and small projects. Better pricing than the competition, great office staff, amazing installers.

Source: icon-google Google
avatar

RONALD Venable

Date: 2024-07-13 16:24:30

Granite counter tops for two bath rooms looks really great, love it.

Source: icon-facebook Facebook
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Melissa Hale Spencer

recommends

Great experience with these guys! They made the process easy and efficient. They did quality work and the prices were reasonable. Highly recommend. I love my new countertops!!

Source: icon-facebook Facebook
avatar

Mica Hedgepeth

doesnt_recommend

Horrible customer service. We visited on Nov. 5, left that day to pick out stone at the warehouse they suggested. We picked out 4 different stones that day. Today on Nov. 16, we were told after one quote via email on one stone, that if we were not happy we could find another company. They could not help us.

Source: icon-facebook Facebook
avatar

Aphton Kostopanagiotis Lang

recommends

We have had Emerald Pearl install granite multiple times for us! They are punctual, efficient, and are very easy to get in touch with/communicate with. Helio is extremely nice and professional and always goes above and beyond!! Catherine is also VERY helpful and ensures that everything is done right. Would highly recommend!

Source: icon-facebook Facebook
avatar

Gloria Elena Muñeton Rojas

recommends

Calidad, estilo y sobriedad.

Source: icon-google Yelp
avatar

Kate M.

Date: 2023-07-20 23:26:36

We had a great experience with Emerald Pearl Kitchen and Bath for our new kitchen countertops. The measurements were done with precision and the countertops were installed within a 2 week time period! They look great! Also, Jennifer was an easy staff to communicate with from beginning to the end!

Source: icon-google Yelp
avatar

Bob R.

Date: 2016-12-29 19:10:48

Our experience with Helio Muneton and his staff at Emerald Pearl has been excellent from the first time we met. They were professional, patient and courteous as we progessed through building our home in Walnut Cove. Couldn't be more pleased with the outcome. They truly helped to make our house a beautiful home. Thank you. Bob and Nancy Ritter

Source: icon-google Yelp
avatar

Anne P.

Date: 2015-10-31 17:58:55

Helio and his staff at Emerald Pearl are fantastic. This is our fourth countertop at two different homes that Emerald Peal has installed. The installation is always first rate. The workers are hardworking, courteous and leave the workplace clean. Helio wants the customer to be pleased and I always am. AP

Source: icon-google Yelp
avatar

Mike L.

Date: 2015-07-05 01:50:47

Helio was great from start to finish! Easy to work with, helped us select some beautiful choices for the kitchen and baths, then did a gorgeous job with the installation. His crew was meticulous in making sure everything was done exactly right. The end result was nothing short of fabulous. Highly recommend him and his team!

Source: icon-google Yelp
avatar

Jan K.

Date: 2015-03-19 19:19:13

Helio and his crew did an excellent job of installing our quartz kitchen counter top. The seams and edges are perfect. Great job, we would definitely use Emerald Pearl again.

FAQ About Emerald Pearl Kitchens and Baths inc — Based on Independent Research

What materials can I order a countertop from Emerald Pearl Kitchens and Baths inc?

What types of spaces does Emerald Pearl Kitchens and Baths inc fabricate countertops for?

What shapes of kitchen countertops does Emerald Pearl Kitchens and Baths inc fabricate?

What countertop design styles does Emerald Pearl Kitchens and Baths inc most often implement in Winston-Salem, NC?

What is the service area of Emerald Pearl Kitchens and Baths inc?

What types of clients does Emerald Pearl Kitchens and Baths inc work with?

Does Emerald Pearl Kitchens and Baths inc have its own countertop fabrication facility?

Does Emerald Pearl Kitchens and Baths inc offer any discounts on countertop fabrication in Winston-Salem, NC?

What is the price category of Emerald Pearl Kitchens and Baths inc in Winston-Salem, NC?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Emerald Pearl Kitchens and Baths inc?

What is the fabrication and installation timeline for a countertop at Emerald Pearl Kitchens and Baths inc?

How long does it take Emerald Pearl Kitchens and Baths inc to prepare a quote for countertop fabrication and installation?

Does Emerald Pearl Kitchens and Baths inc offer cutouts for sinks, cooktops, or other elements?

What guarantees does Emerald Pearl Kitchens and Baths inc provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Emerald Pearl Kitchens and Baths inc. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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