

Element Granite & Quartz
since
Examples of works performed by Element Granite & Quartz










About Element Granite & Quartz
total score
Exact value: 21.820579 out of 100.
Customer Feedback Score
4.8
reviews: 238
4.8
reviews: 156
YELP
4.5
reviews: 30
4.9
reviews: 52
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0
Staff friendliness
0
Staff friendliness
We were unable to assess the staff friendliness of Element Granite & Quartz. Unfortunately, we were unable to reach Element Granite & Quartz during our mystery shopper research. This could be due to missed calls or unanswered messages. Important: The lack of data affects the company’s ranking position. However, Element Granite & Quartz remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Element Granite & Quartz directly to gain a full understanding of their level of service.
Staff Expertise
0
Staff Expertise
We were unable to assess the staff expertise of Element Granite & Quartz. Unfortunately, we were unable to reach Element Granite & Quartz during our mystery shopper research. This may have been due to unanswered calls or messages. Important: This rating does not reflect the overall professionalism of Element Granite & Quartz, but only indicates the absence of data. Element Granite & Quartz remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
0
Company Age
We were unable to determine the age of Element Granite & Quartz. Unfortunately, as part of our mystery shopper research, we were unable to determine when Element Granite & Quartz was established. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Element Granite & Quartz remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Element Granite & Quartz directly for more accurate information.
Own Office
0
Own Office
We were unable to confirm whether Element Granite & Quartz has a dedicated office. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Element Granite & Quartz operates from a dedicated office. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Element Granite & Quartz remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Element Granite & Quartz directly for more information.
Own Production
0
Own Production
We were unable to confirm whether Element Granite & Quartz has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Element Granite & Quartz operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Element Granite & Quartz remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Element Granite & Quartz directly for more information.
Veterans Discount
0
Veterans Discount
We were unable to confirm whether Element Granite & Quartz offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Element Granite & Quartz provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Element Granite & Quartz remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Element Granite & Quartz directly for more information.
Production time
0
Production time
We did not receive production time information from Element Granite & Quartz. Unfortunately, Element Granite & Quartz did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry. Important: The lack of data on production time affects the company’s ranking position. However, Element Granite & Quartz remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Element Granite & Quartz directly to clarify timelines and project conditions.
Deposit Level
0
Deposit Level
We did not receive deposit information from Element Granite & Quartz. Unfortunately, Element Granite & Quartz did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
Quote Time
We did not receive quote preparation data from Element Granite & Quartz. Unfortunately, Element Granite & Quartz did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Element Granite & Quartz remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Element Granite & Quartz directly to clarify timelines and conditions.
Affordability
0
Affordability
We did not receive pricing information from Element Granite & Quartz. Unfortunately, Element Granite & Quartz did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Element Granite & Quartz, which is recognized in our rankings for other parameters. We recommend reaching out to Element Granite & Quartz directly to obtain pricing details and further information.
Company services
Kitchen

Bathroom

Outdoors

Commercial

Fireplaces

Sill rail

Contact Element Granite & Quartz for a Free Estimate

9750 Ashton Rd, Philadelphia, PA 19114
Additional benefits of Element Granite & Quartz
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Accepts Credit Cards
Private Lot Parking
Dogs Allowed
Offers Military Discount
Open to All
Bike Parking
Building Supplies
Kitchen & Bath
Granite supplier
Cabinet store
Contractor
Countertop store
Kitchen remodeler
Marble supplier
Stone supplier
Countertop Installation
Cabinetry
Reviews about Element Granite & Quartz
All (51)
Google (16)
Facebook (6)
Yelp (29)

Maureen Schwegler
Date: 2024-11-10 18:44:46
I have used Element in the past so when it was time for a kitchen remodel I did not think twice about going here. The service is top-notch! From the time you walk in and are greeted by Emily and Rocky until post delivery you are treated like family! Their showroom is huge and Emily was so great at helping us pick the perfect slab. Delivery and installation were non-stressful and the expertise is obvious. I was really nervous about the seams in the counter but WOW!!! Emily perfectly matched everything and it looks seamless. Thank you Element for a perfect experience!!
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Bianca G
Date: 2023-11-09 22:30:57
Element Granite definitely deserves 5 stars all around, from customer service, to professionalism to price. This was our first kitchen renovation and while we had an idea of what we wanted for countertops, we had no idea of all the specifics involved. Emily was great in helping us find our perfect quartz countertop as she has a great eye for design. They put the time in to perfectly measure our kitchen and had the full countertop and backsplash ready for install within a week. Highly recommend!
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jimpio94
Date: 2024-01-23 15:04:48
Amazing crew! Vinny& Emily are by far the most patient and professional counter and cabinet team around! I have used them on 4 separate occasions and they go above and beyond. Pricing is always fair and timelines are always met.
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Calvin Tran
Date: 2024-01-21 16:14:43
I purchased granite from here and it was a personalized experienced with Emily who is attentive to your needs and will get what you want for the granite look you are looking for. We had put it in our kitchen and decided to work with her again for another kitchen. The process was simple after we had decided our design. Contracting team was professional and was measured and installed without a problem. They have beautiful granite selections and will surely give you the look you have been dreaming of.
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Juanita Jones
Date: 2024-01-24 16:12:17
From the moment I walked into Element Granite & Quartz I felt welcomed. Rocky is the first to greet you with his big eyes and wiggly booty. Emily is so kind and knowledgeable that the whole process of choosing your slab, getting an estimate, scheduling, and payments are so easy. Even changes where never a hassle, I changed my choice 3 times. I was provided a sample for each choice which really helped me choose the best selection. Emily definitely wants you to be comfortable with and sure of your choice. The template process was quick and easy. The installers were respectful, pleasant, and professional and I was pleasantly surprised by my extra cutting/ serving board. I love my choice and my kitchen has never looks so awesome.
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Lisa Carrasquillo
Date: 2024-07-19 21:54:13
Element Granite & Quartz is an amazing company to work with for your projects! Everything was smooth from beginning to end for our kitchen project. Customer service was superb. And the precision cuts for our countertops- like NO other. I promise. People ask us if our L shaped kitchen countertops even have seams. That's how SEAMLESS they appear!!!! (Literally) You won't be disappointed!!!
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Dennis Eng
Date: 2024-12-16 01:36:03
READ THIS IF YOU ARE EITHER DOING A RESIDENTIAL PROJECT OR LOOKING FOR YOUR NEXT COMMERCIAL CONTRACTOR. EGQ has been my go-to supplier for all of my projects in need of quality stone countertops and installation. Both Emily and Vinny have been more than a breeze to work with. From educating me on the types of stone to guidance and installation, their expertise always made me feel at ease during times of stressful projects. Above all, the work speaks for itself.. While the inventory, pricing, and turnaround time are all important, the peace of mind they provide has made me a lifelong customer. From small home improvement projects to sophisticated commercial installations, EGQ really does it all.
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Judith Taggart
Date: 2020-09-03 02:07:52
Vin and Emily are amazing. They have provided us with two different counter installations and both have been perfect. Elements did our kitchen and then laundry room and power room. In the kitchen we selected "Brown Fantasy granite and in the laundry room we selected Calcutta Quartz. Both installments went extremely well and with total professional service. We would highly recommend them for your new home or home improvements.
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Brian Connolly
Date: 2024-07-29 18:28:46
A very thorough job by Element with our new quartz kitchen countertop. EGQ was easy and pleasant to do business with. They have a great selection and very competitive pricing. Emily, Vinny & company were professional and accommodating. The install crew were terrific guys. I would certainly be happy to recommend Element to my family, friends and neighbors that would be in the market for countertops. We also really enjoyed making a new friend with their dog Rocky. That was a sweet bonus!
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Adam K.
Date: 2022-09-09 17:30:10
Emily and the management provided excellent customer service. We purchased a quartz top and sink a couple of months ago. Today my wife reached into the medicine cabinet and her face cream fell out and cracked the sink. Emily and the team were nice enough to provide us with a free sink. We will definitely pay the favor forward by referring all of our friends and clients to Element.
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Nguyen Tran
Date: 2024-09-27 12:41:04
They have all your countertop needs, they bring in the latest inventory weekly. So much to choose from, indoor showroom with endless Quartz, Granite, Marble, Quartzite and more. Emily did an amazing job, walking me through the whole process from start to finish and gave me the best advice and guidance. While Vinny gave me the peace of mind from template to install, super clear communication between me, my contractor and the install team. What surprise me was the fast turnaround, it was ready for install ahead of schedule. Installers team were on time, polite and clean. It felt like I had a white gloves delivery service. All the top fitted perfectly with no on site cuts. Super happy with the experience from showroom to install. I have used Element multiple times and will continue using them. Thanks again Emily, Vinny and the whole installer team.
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lee gottesman
Date: 2024-09-25 21:13:49
I own a Contracting company called LAG Contracting. Elements Granite gas been doing my work for the past 10 years. We have worked together on small residential projects as well as 350 room hotels. Both Emily and Vinny are great to work with. Emily helps clients with design and Vinny does field work and production. I have never had a complaint for any of my customers. I would 100% highly recommend them for whatever project your are doing. Lee The pictures are my house.
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TTime
Date: 2024-09-25 22:29:26
I cannot say enough wonderful things about this company! From start to finish, working with Emily, vinny and the team has been an absolute pleasure. They are truly amazing owners who go above and beyond to ensure their customers are satisfied. Over the past few months, they have done several projects for me, including beautiful quartz countertops for my kitchen and stunning granite tops for my fire pit area. Each job was completed with precision and care, and the quality of their work speaks for itself. What stands out the most is their genuine passion for what they do. Emily, vinny, and the team made the entire process seamless, guiding me through every decision and ensuring I was happy with the results. Their team is professional, skilled, and meticulous, treating each project like it was their own home. The final results exceeded my expectations! If you’re looking for a company that combines craftsmanship with heart, look no further. I highly recommend them for anyone in need of quartz or granite work. You won’t be disappointed!
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Deana Zolynski
Date: 2019-10-29 00:01:26
I recommend Element! They were so great! Emily is amazing! My husband had his measurements wrong and we had already placed our order. Emily went in and adjusted the layout of the kitchen and worked her magic so that it still looked great. Emily is very passionate about her designs and quality of the cabinets and Granite.. She had gotten in a new granite that she had been searching for and it was perfect for our kitchen. I’ll recommend them to my friends and family.
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Nicole Dixon
Date: 2022-07-14 00:58:49
Excellent, excellent, excellent service! From the moment we walked into their showroom, Olivia was nothing but helpful with a friendly attitude and a smile on her face. If we had a question, she had the answer, and if she didn't, she found out quickly. Furthermore, Olivia at EG&Q maintained communication, whereas no other business had! We had visited a lot of different locations for cabinets and granite, and in all of those places, including the Big Box stores (Home Depot and Lowes), nobody seemed interested in doing their jobs, or being bothered with us as customers. That's why we knew, immediately, we would be purchasing from Element, Granite, and Quartz without question before we even left their store, or discussed it with each other. We've been married long enough to know what the other's thinking, and we'd been through the ringer on our kitchen remodel together, so we just knew. I can kind of understand (if not condone) why contractors at the Big Box's are unenthusiastic, but small businesses? Shouldn't they care about their company?When they weren't ignoring us, they were either not listening to me/us (to the point where it was annoyingly startling; how many times can I say, "No, not greenish, brown..." without losing my patience, as I'm shown sample after sample of greenish, wooden samples?), or they were pretending not to understand what they could do for us when we gave specs, or up-selling as if we didn't know any better. Go with EG&Q; there's no way you can be disappointed! We had our granite installed approximately two weeks from our first and only visitation at the showroom.
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Maryanne Massari
Date: 2024-12-05 13:10:34
Element Granite and Quartz was terrific. We are a bit of a distance from them so during our kitchen project we opted not to go to the showroom. Emily explained the material choices with the pros and cons over the phone and then sent me pictures of the slabs. This might not work for everyone but it worked for us! The template measuring was very detailed and we felt comfortable with the plan. Two weeks later the countertops were installed and they look great. Everyone from the Element team was a pleasure to work with. Thanks to Emily for her help getting it all planned out remotely. I highly recommend them.
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Beth Ann Sykes Cowden
Element always delivers!!!! They do an excellent job ever single time. They show up on time !!!! I highly recommend using them!!!!
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Chip Perkins
I had an amazing experience with Element Granite and Quartz. The initial consultation with Emily and Vinnie at the show room was first class all the way around. The follow-up communication was quick and efficient. The installers were on time and courteous. The clean-up was excellent and I can't wait to start enjoying a nice cold cocktail on the new bar tops. Thanks again !! I'd highly recommend Element to anyone. Special thanks to Dombrowski Home Improvements for the recommendation.
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Mary Beth McGovern
Olivia was patient with me while deciding on my counters. Everyone through the process was great. I couldn't be happier, counters look great. They kept to their schedule. I recommend them 100%.
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Nicole Maddalo Dixon
Excellent, excellent, excellent service! From the moment we walked into their showroom, Olivia was nothing but helpful with a friendly attitude and a smile on her face. If we had a question, she had the answer, and if she didn't, she found out quickly. Furthermore, Olivia at EG&Q maintained communication, whereas no other business had! We had visited a lot of different locations for cabinets and granite, and in all of those places, including the Big Box stores (Home Depot and Lowes), nobody seemed interested in doing their jobs, or being bothered with us as customers. That's why we knew, immediately, we would be purchasing from Element, Granite, and Quartz without question before we even left their store, or discussed it with each other. We've been married long enough to know what the other's thinking, and we'd been through the ringer on our kitchen remodel together, so we just knew. I can kind of understand (if not condone) why contractors at the Big Box's are unenthusiastic, but small businesses? Shouldn't they care about their company?When they weren't ignoring us, they were either not listening to me/us (to the point where it was annoyingly startling; how many times can I say, "No, not greenish, brown..." without losing my patience, as I'm shown sample after sample of greenish, wooden samples?), or they were pretending not to understand what they could do for us when we gave specs, or up-selling as if we didn't know any better. Go with EG&Q; there's no way you can be disappointed! We had our granite installed approximately two weeks from our first and only visitation at the showroom.
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Jerome Zeiger
Every part of the experience was top-of-the-mark! Olivia was a wonderful and responsive salesperson, Vinny did a great job with the template, (it turned out I needed LESS granite and they REDUCED the price!!!) and the install crew was friendly, quick, and efficient!
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Elizabeth Morales
Great experience and amazing work! Vinny and his crew did an awesome job and I couldn’t be happier with the results. The material is beautiful, the cut is clean and the installation was prefect! I absolutely love my countertops and I am extremely happy with the customer service they provided and the quality of work they did. I would absolutely use them again!
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Cheryl F.
Date: 2025-06-01 20:24:56
2 hours ago New I'll start with Emily from Element Granite and Quartz, she's the initial contact person ( and Rocky) that you meet. She is dedicated and engaged in what she does! Her knowledge about materials, color combinations, room size and what will fit is incredible. Most of the things that I put on my "if we have space" list she was able to accommodate for us. She was able to accommodate a coffee bar(I didn't even dream of that)! She walked us through the showroom and pulled things that she thought we would be interested in and she was spot on with her choices. She helped us decide what cabinets, knobs, handles and colors would work best for our dream kitchen. When I say we have our dream kitchen we really got our dream kitchen and more because Emily was able to configure the space to allow our hearts desire. Rocky is her fur baby and he is such a gentle giant. Really this big boy is a natural service dog, his ability to soothe people is amazing. Love you Rocky! Vince was amazing with measurements and such a pleasure to chat with. He knew his business and worked with a knowledge that came through clearly. My husband loved Uncle, he did the installation, he said he had a great sense of humor and worked quickly. His experience with installation was impressive. All in all from the beginning to the end, we had an incredible experience with Element Granite & Quartz! Wonderful products, prices, and service! Thank you Emily and family for your dedication
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Boo C.
Date: 2024-12-23 18:23:26
I am beyond grateful for my stunning quartz countertop from Element Quartz and Granite! After an unexpected issue with my kitchen cabinets, Vinny, Don, and Richard went above and beyond to help me. Their service was outstanding--affordable, personable, kind, professional, and precise from start to finish. They took great care in measuring and installing the countertop, ensuring every detail was perfect. I couldn't be happier with the results and would highly recommend them to anyone. Thank you so much for everything--you truly made my holiday season! I'm so glad I found you on IG--this is the best Christmas gift ever!
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Laima P.
Date: 2024-10-03 18:06:37
Was looking for countertops and visited a few places but chose EGQ. Loved relaxed and not pushy attitude of Vinny! That's the guy you have to talk ( though his lady is also very sweet). Vinny showed all his products, gave us time to think. After we decided what we want in 2weeks everything was installed! Installation crew was fast and knowledgeable! Love it! Highly recommend this business - reliable and pleasant to work with!
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Lisa P.
Date: 2024-08-23 23:15:36
Unbelievable service from the first call to the last call. Incredibly accommodating and flexible. Install was easy and perfection. I am so happy! Vinny and Emily and the crew-you are the best!
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Calvin T.
Date: 2024-01-21 16:15:25
I purchased granite from here and it was a personalized experienced with Emily who is attentive to your needs and will get what you want for the granite look you are looking for. We had put it in our kitchen and decided to work with her again for another kitchen. The process was simple after we had decided our design. Contracting team was professional and was measured and installed without a problem. They have beautiful granite selections and will surely give you the look you have been dreaming of.
Read more

M M.
Date: 2022-07-14 00:56:42
Excellent, excellent, excellent service! From the moment we walked into their showroom, Olivia was nothing but helpful with a friendly attitude and a smile on her face. If we had a question, she had the answer, and if she didn't, she found out quickly. Furthermore, Olivia at EG&Q maintained communication, whereas no other business had! We had visited a lot of different locations for cabinets and granite, and in all of those places, including the Big Box stores (Home Depot and Lowes), nobody seemed interested in doing their jobs, or being bothered with us as customers. That's why we knew, immediately, we would be purchasing from Element, Granite, and Quartz without question before we even left their store, or discussed it with each other. We've been married long enough to know what the other's thinking, and we'd been through the ringer on our kitchen remodel together, so we just knew. I can kind of understand (if not condone) why contractors at the Big Box's are unenthusiastic, but small businesses? Shouldn't they care about their company?When they weren't ignoring us, they were either not listening to me/us (to the point where it was annoyingly startling; how many times can I say, "No, not greenish, brown..." without losing my patience, as I'm shown sample after sample of greenish, wooden samples?), or they were pretending not to understand what they could do for us when we gave specs, or up-selling as if we didn't know any better. Go with EG&Q; there's no way you can be disappointed! We had our granite installed approximately two weeks from our first and only visitation at the showroom!
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Susan H.
Date: 2021-11-24 19:02:54
I highly recommend Element Granite & Quartz. They work with you and very quick. Because of their excellent service I will be hosting my annual Thanksgiving And they made that happen with quick and professional turn around. Plus the finish results we're beautiful. Thank you To the whole team.
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Susanne L.
Date: 2021-01-30 17:56:53
I moved into a home where the kitchen had been redone, but used as a construction bench. The marble had been scratched and pitted. I did not believe that they could be salvaged. However, Vinny came and patiently worked on it, cleaning the marble and sealing it. The counters now look amazing, almost as good as new. Given that the natural and overhead lights can show every blemish, I am now proud of my kitchen again and not afraid of the light! Quality work and a lovely person to deal with. You won't be sorry hiring him.
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Francine L.
Date: 2020-07-30 19:00:15
My kitchen countertops are exquisite. I highly recommend Element Granite and Quartz because they offer the most beautiful and HUGE selection of slabs (marble, granite and quartz), honest and clear sales person (Emily) who explained all of our options and was lovely, perfect measuring for our template, masterful cutting and polishing, and high quality installation. I can't say enough about Element. Even easy online payment. Just a great experience with gorgeous results. So happy!
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Rose B.
Date: 2019-05-04 02:12:57
Incredibly priced and knowledgeable! I love the work they did and how much effort they put forth to make sure I got exactly what I wanted. I HIGHLY recommend going to this place. Shout out to Yulia who was AMAZING!!!
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Sam H.
Date: 2019-04-18 18:44:52
What started out as just replacing our oven, turned into a kitchen renovation. When it came to counter tops, we were out of our depth. We tried the big box stores and a couple of other places before giving Element a try. Yulia was super helpful, informative and we felt 0 pressure. When we made our choice, we were able to put a deposit on our slab. Our time frame got delayed by about a month but Yulia was not on our backs about moving forward, which I appreciated. The template process was easy and the installation crew were great. Price wise, they are right in line with other places but I appreciated that we knew who we were dealing with at all times. The job was not subbed out to other companies. If we had to renovate another kitchen, Element would be our first stop, no question.
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Diane K.
Date: 2018-11-20 15:56:31
Great service. Everything was done in the time frame we were given. Helped us with other elements of our kitchen. The countertops are beautiful. They allowed us to lay out on the quartz where the veining would go. I felt listened to. The installation gentlemen were a pleasure to have in our house. They did an amazing job.
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Howard E.
Date: 2018-03-29 16:21:36
We just got 2 vanity tops from Element G&Q and it looks great! I want to complement Emily and Scott for doing a phenomenal job. Customer service was 5 stars all the way from our first meeting to ordering, templating and installation. Scott (templating and installation) was a delight to work with and he kept us up to date on his schedule. We really appreciated his trek in the snow for templating and their ability to meet our desired schedule (1 week). Often installers lack much personality but not him! He was great. You won't regret using them!
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R S.
Date: 2017-11-25 21:42:05
I am obsessed with my new quartz countertops. Everything from the customer service to the installation process was easy. I originally wanted a specific type of quartz and they showed me a sample that was $500 cheaper! What company does that? I wanted the look of concrete with the durability of quartz and that's exactly what I got. My husband was home and actually interacted with the men who did the installation and template etc... He said they were nothing but nice and professional. We went from black glossy 12x12 tiles to this. I am in my kitchen all the time now.
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David W.
Date: 2017-10-30 20:28:32
Everything went great from picking out the granite to installation. Not a single complaint well worth it . GreAt job
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Megan S.
Date: 2017-09-21 16:26:21
My boyfriend and I had a great experience working with ElementGQ for our kitchen countertops. Every step of the way was painless. Fair pricing with a large selection, and they even install in New Jersey. Yulia was a huge help from start to finish, between picking out my slab, to laying out pricing, to coming back to select precisely where I wanted my slab cut (and I'm super picky :-P) The installers worked quickly and the counter looks great! Would recommend. Everything is laid out very simply for you. Thanks again!
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Joe M.
Date: 2017-06-28 00:11:54
Nothing but high praise. Emily, Yulia, Vinny , and staff were excellent. The installers were professional, and excellent in the installation of the granite counter top. WOW is the saying from everyone we show it to. They were very helpful with my wife and I to make us happy. You want great customer service ,and good selection go to Element Granite. Nice showroom. Thanks again for everything. The Best!
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Susan G.
Date: 2017-06-16 16:56:57
I am very, very satisfied with every aspect of ElementGQ. The selection, the customer service, the communication, the measuring process, and the installation PERFECTION! All completed in less than 2 weeks. My new kitchen quartz countertops are gorgeous. Everything that all the other reviews have posted are true.
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Anthony M.
Date: 2017-05-05 15:40:15
Let me first say, I rarely take the time to write a review, but I cannot speak highly enough of our experience with Element! We had excellent customer service throughout the entire process. Emily, Vinny, Scott and John were all so helpful and supportive from slab selection to install. Any questions or concerns we had were always addressed quickly. They make you feel like you're part of the family, not just a number. We absolutely love the countertops and will be recommending Element to all of our family and friends. If you want excellent customer service and a beautiful countertop at a great price, Element should be your choice!
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Lye C.
Date: 2016-12-28 21:58:23
It was so nice to work with Vinny, Emily, and staff to beautify our kitchen with new granite counter-tops. Before going to Element, we researched and visited other granite establishments and were quickly turned off by the salespeople, who were only interested in their own pockets, rather than our needs and wants. Vinny and Emily were very knowledgeable and accommodating throughout the whole process. Instead of treating us as dollar signs, they partnered with us to make sure we were happy. Their suggestions helped us to view different perspectives to ensure that we were fully satisfied with our purchase. I can say in the end, we are beyond satisfied. We love the look of the granite, quality of the workmanship, and attentiveness to our needs. I would highly recommend Element and will definitely return for future projects. I recommended them to friends and family...that should say it all! :-) We will also be updating this review with photos in the near future. ;-)
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Rick H.
Date: 2016-10-26 21:27:37
A perfect job on my counter. A pleasure to deal with and fast service. Highly recommended. The selection alone is enough for anyone.
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John D.
Date: 2016-08-24 00:28:14
I would just like to thank Duke and Emily for their patience and kindness. They were very understanding with my budget and worked with me to get the best possible outcome for my kitchen. They built and thoughtful and efficient kitchen for my place with high quality quartz counter top and cabinets. Thank you so much guys! I'd recommend them to anyone!
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Megan M.
Date: 2016-05-24 13:28:55
I couldn't be happier with the countertop we got from Element. We got a beautiful quartz counter and it was cut and installed flawlessly within a couple of weeks. Super fast and great work. Great people to work with.
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Lauren D.
Date: 2016-03-02 13:45:22
We had a great experience working with Element on the granite for our kitchen. They had a larger selection and better prices than other businesses in the area and were very easy to work with. We also appreciated how quick Element was in getting the project done. The whole process took a total of 10 days from picking out the granite to installation. After the installation, we noticed a small mistake in the placement of the granite. After calling to let them know, they were back within 20 minutes and the problem was fixed. Would definitely recommend!
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K J.
Date: 2015-10-13 00:01:33
The selection of granite and quartz was very large. We found exactly what we were looking for the first visit. The price for the quartz and installation was better than we were expecting from the larger places we had looked at. When they came and installed it, their measurements were exact. They were also able to install one large piece and not have a seam as we had originally thought. I highly recommend this company not only for their prices and their quality but also for their impeccable customer service.
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Kimberly B.
Date: 2018-11-07 17:27:50
I am a contracter who purchased granite for 2 whole kitchens twice. I was very impressed with their prices. However , when I walked in just to buy a small piece of granite to do a coffee bar , the lady who helped me tried charging me the same price as if I was buying granite for a 12x12 kitchen!! Told me she couldn't help me! Wow! Really?! And I was gonna be a repeat customer!!! Not now!
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Lisa J.
Date: 2023-07-29 16:34:48
The workers sent to install my quartz counterparts were the worst. I wouldn't purchase counterparts from this company unless you're planning on installing them yourself.
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L S.
Date: 2018-07-05 18:29:34
BUYER BEWARE.... I had approached Element Granite & Quartz about an estimate for a kitchen project as well as other fabricators. We decided to go with another fabricator with whom we had already had a contract with and informed Element of our decision when they called to follow up. Two days later I received an email from Element stating that they had our 2 slabs at the their facility and that I could talk to the manager about pricing. I immediately called Elements as we did not authorize them to take our slabs from Stone Boutique in Delran, NJ. We never signed a contract with Element nor did we leave a deposit. We simply asked for a quote. Element informed us that they bought our 2 slabs as well since they were purchasing a bulk lot of the granite and could get better pricing (at our expense). Meanwhile I called Stone Boutique and they blamed Element stating they did not know. I asked Element to sell the slabs to my fabricator and they would not. Unless you are 100% sure you are using Element, BUYER BEWARE. They will take information they have and use it against you.
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R M.
Date: 2018-03-15 19:19:48
The product was good but the service was poor. I was hoping to get some good designer ideas from the designer at the shop but she was not well versed in kitchen design. The installers caused some damage in my home that required repair. We had paid in full. The cost to repair was not that much; approximately $300. The manager, Emily, did not want to help us and told us to call the owner, Vinny. After 4 calls and messages to Vinny, he did not return our calls or provide any resolution. We are not loud or troublesome customers; therefore my only recourse is to give one star and write this review.
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9750 Ashton Rd, Philadelphia, PA 19114