Elegante Surfaces
since 2002
Examples of works performed by Elegante Surfaces
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About Elegante Surfaces — Ranked №7 Countertop Fabricator and Installer in Columbus, GA
total score
Exact value: 44.657717 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Elegante Surfaces, founded in 2002, ranked number 7 in Columbus, GA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Elegante Surfaces among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Elegante Surfaces: Total Score & Key Ratings
The Total Score of 44.66 out of 100 achieved by Elegante Surfaces in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Elegante Surfaces has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 1.75 out of 5.
You can read detailed information and evaluations from our independent research of Elegante Surfaces’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Elegante Surfaces directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Elegante Surfaces
Elegante Surfaces has recommended itself as one of the most quality countertop companies. According to reviews in the Internet customers address Elegante Surfaces again and again. The company works with clients of any level and any budget. This small company specializes in custom countertops. Granite and marble countertops are in the catalog of the company. You will find a kitchen or a vanity countertop for any financial capability and any style. Designers of the company will make you an individual project for a kitchen or vanity countertop. Workers use the latest technologies in manufacturing countertops.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 174
YELP
reviews: 11
reviews: 107
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Elegante Surfaces
Small business
Delivery
In-store pickup
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Repair services
Service guarantee
LGBTQ+ friendly
Appointment required
Checks
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
In store pickup
Countertop Installation
Kitchen & Bath
Countertop store
Granite supplier
Marble supplier
Natural stone supplier
Stone cutter
Stone supplier
Water jet cutting service
Reviews about Elegante Surfaces
All (27)
Google (11)
Facebook (5)
Yelp (11)
Sherry Devereaux
Date: 2024-07-23 17:04:58
Elegante surfaces was amazing to work with. Hannah was very helpful and informative and they got my countertops measured and installed in a little more than a week. They have great prices too !
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Phoebe Ericson
Date: 2024-06-16 23:31:24
This was the best experience! Christy and the staff were excellent, very professional and gave us exactly what we wanted. You can't go wrong with them!!!
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Steven White
Date: 2024-04-13 22:45:10
I'm a little late leaving this. This was an awesome experience dealing with Elegante Surfaces! Marisa got some information from us and told us that she would work up a rough estimate for Granite Countertops and get back in touch with us. Very quickly she got us a number that would work for us. She told us she'd get someone scheduled to come take laser measurements. My wife and I expected a couple of weeks or so since they're 3-1/2 hours from us in another state but, it was only a few days before she was able to get someone with us. Very professional staff! A boo boo happened and a piece was broken durring installation. Right away we were told that they could replace that piece another day but, could repair this for today and it wouldn't cause problems or be visible. We agreed and they repaired the break perfect to the point that when others we've asked to find it can't find it. We have to point out the repair when WE can find it. We've since decided that we don't need that piece replaced because it turned out so beautiful. They also had to put a seam in the countertop (we knew before installation) that I panicked about when I saw it but, after installation you can barely find it now. I challenge you to find the repaired broken piece or the 1 seam.
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Tim McLendon
Date: 2024-02-25 20:33:57
Elegante just completed our granite and quartz countertops throughout our remodel and new section of our house along with a granite fireplace surround. We had a great experience all throughout the process from confidence in our selection of materials, styles, and designs to the accurate measurements obtained with laser equipment and finally to the professionalism of the install. The staff were very courteous and respectful when working in our home. If peace of mind and beautiful craftsmanship is what you desire for your countertops, then I highly recommend Elegante Surfaces for your home.
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Irina Elenkova
Date: 2024-12-05 19:42:43
We recently had our master bath granite counter top installed, and can't speak highly enough of Christy, who was our main contact! She was very informative, responsive, and made it very easy for us to make a decision and get the project completed in a timely manner. The installation team did an excellent job. Highly recommend!
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Andrea Farrell
Date: 2024-02-01 00:45:36
Elegante installed our countertops today, and we love them! The whole process from start to finish was made easier by their customer service, knowledge of products, and willingness to talk through our design plans. Marisa and the team made us feel like they were truly invested in helping us create the kitchen of our dreams by helping us find something to fit our family’s needs. The team was always punctual for appointments and had great communication from one phase of our project to the next.
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Darien Weiher
Date: 2024-02-16 16:59:02
Great company to work with. Amazing customer service and beautiful work. All of our granite is just perfect.
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Mike Dunn
Date: 2023-10-21 16:36:24
We first started with our master bath project of new vanities and granite counter tops. It went so well, we decided to move ahead with Elegante Surfaces doing our planned kitchen update with new granite counter tops and sink. Both projects were such a success, we couldn't be more pleased. Christy was our office contact and she did an excellent job keeping us informed, listening to our wants and being so positive. Our kitchen project was a little challenging, but Mr. Cecil and his team didn't stop until they found a solution that made everyone happy. From Vicente, the expert template maker, to George and his careful, well trained, installation team, everyone showed out!! We are still in awe of the transformation of our kitchen and bath!! Thank you so much for making our projects so successful.
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Reese Camarata
Date: 2024-01-24 01:17:27
The team at Elegante is very genuine and informative. The entire process went extremely smooth and my granite countertops look amazing! I can’t thank them enough.
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Kay
Date: 2024-05-22 14:07:46
Highly recommend! We have used them 2 times already. They did the top part of our fireplace hearth and we just had them do a huge island, coffee bar, and desk area for our kitchen. We will be calling the back to do the rest of the counters once we finish remodeling. They were also able to cut holes for our power coarse and a hole for a trash can that is inside one of the cabinets. The work is amazing! The crew came in and installed them, made sure they were leveled out, and did a great job with the caulking and glue. Their work is spot on and very clean and professional!
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Travis Hall
Date: 2024-07-18 14:44:30
Very friendly and easy to work with! Everyone went above and beyond to help us pick out countertops. Quick time from picking out the product to installation!
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April Shatterly Jackson
Absolutely loved working with Marisa and Cecil! Great products, great work! I highly recommend Elegante!
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Danielle Nicole DeVore
My husband and I had our house built a little over a year ago and I was blown away by the customer service, fast turn around time, and the total over all experience once you walk in the door. we did our kitchen courter tops and they even had some sink options that i loved and got them do go ahead and do my kitchen sink as well... I went by today to get some sealant and still had an amazing experience the second I walked in the door . Definitely recommend for any counter top needs!!
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Bobby Drescher
Elegante Surfaces was recommended by a client of mine. I can’t recommend this company enough. I didn’t have a huge project, just 2 holes needing to be drilled out in my existing granite top. Christy super nice and easy to work with on scheduling. I was able to mark exactly where I needed them, the gentleman came out and was done in no time at all 10/10 ⭐️
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Beverley Reichman
Elegante Surfaces was highly recommended to me from an experienced cabinet professional. From start to finish, which was just a matter of days from submission of my dimensions (via photos and a very rough handwritten blueprint), a visit to their location, receipt of the estimate, and installation, I was very impressed with the entire process. I was actually amazed with the affordable price! Christy was very knowledgeable and a pleasure to work with. The crew that installed my countertops were extremely professional, polite and thorough. They did a fabulous job within just a few hours. I absolutely love my beautiful new granite countertops from Elegante Surfaces!
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Debbie White
We Love our countertops that we got from Elegante Surfaces. Marisa was awesome as well as her team. Marisa was very knowledgeable and informative in helping us pick out our granite. Her customer service was great and she was attentive to every step of the process. The whole staff was friendly and treated us like family. My Husband and I absolutely recommend Elegante Surfaces for your countertop needs. Thank You Marisa and your crew for such a wonderful job.
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Steven W.
Date: 2024-04-13 23:07:44
This is a little late leaving this. This was an awesome experience dealing with Elegante Surfaces! Marisa got some information from us and told us that she would work up a rough estimate for Granite Countertops and get back in touch with us. Very quickly she got us a number that would work for us. She told us she'd get someone scheduled to come take laser measurements. My wife and I expected a couple of weeks or so since we're 3-1/2 hours from us but it was only a few days before she was able to get someone with us. Very professional staff! A boo boo happened and a piece was broken durring installation. Right away we were told that they could replace that piece another day but, could repair this for today and it wouldn't cause problems or be visible. We agreed and they repaired the break perfect to the point that others we've asked to find it can't find it. We have to point out the repair when WE can find it. We've since decided that we don't need that piece replaced because it turned out so beautiful. They also had to put a seam in the countertop (we knew before installation) that I panicked about when I saw it but, after installation you can barely find it now. I challenge you to find the repaired broken piece or the 1 seam.
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Phil S.
Date: 2021-08-11 15:45:16
I could not be happier!!! My wife and I were first time customers and needed two granite vanity tops. We walked in the door without an appointment and less than 6 days later, including a weekend, we had beautiful granite countertops installed. Of course I think it helped that we were able to choose our granite out of the remnant stack and we did it in about 30 seconds. Christy handled everything we needed with professionalism and a great attitude. Everyone we came in contact with was super nice. The installers showed up when they said they would and did a very nice job, leaving no mess. This was a much better experience than what we had at Large Granite a few years ago. If you need granite, give Elegante a try.
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Randy B.
Date: 2018-11-09 17:21:29
This company is amazing! Please, if you are looking at other granite counter companies you have to include Elegante Granit. The entire crew are extremely knowledgeable, friendly and give the best customer service! I shopped at 5 other competitors and they were the best at what they offered including a great price. Don't lose out going with a company who won't be as helpful.
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Brenda H.
Date: 2014-01-16 19:11:03
We are building a new house, and a few weeks ago our cabinet builder sent us to Elegante Surfaces to look at their granite, sinks and other products. He wanted us to see if we could find something that we liked from their many possible selections. The folks that work there were very knowledgeable about their products, and they answered all of our questions plus provided information that helped us make the best decision for our specific project. They were also super friendly, and they returned every one of our calls in a timely manner. We were pleased with the information that was provided and the variety of choices. We simply could not have found any better customer service. Our granite countertops and the sink was recently installed, and it all simply looks beautiful. We choose black pearl for the perimeter cabinets and Santa Cecilia for the island. The two complements each other, and the overall look is warm and inviting. The counter tops put the finishing touch on a wonderful kitchen. My wife and I look forward to creating many happy memories together with friends and family in this beautiful room. What a wonderful group of people to deal with, and the products they have are just gorgeous, durable and the highest quality.
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K.L J.
Date: 2012-09-12 03:06:05
Our kitchen desparately needed updating and a friend referred Elegante Surfaces. When we called requesting a quote they were very professional and prompt. Elegante Surfaces sent a team out to measure a template and within two weeks a team was sent to install the countertops. The entire process was very quick and the team was very neat with removal of the existing countertops. I would definitely recommend Elegante Surfaces and their pricing was very reasonable.
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John M.
Date: 2012-05-17 11:32:58
We were very pleased with each person we dealt with at Elegante every step of the way through the process of getting our kitchen countertops replaced. Their staff were all professional and patient with all of our questiomns and requests. We are very pleased with the workmanship and look of our new kitchen.
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Brenda P.
Date: 2012-02-06 22:42:59
Working with Marissa and Cherry was such a great experience. They are both very knowledgeable and easy to work with. I would certainly recommend them to anyone wanting a great deal on granite countertops. Their servicemen were very professional, polite, and cleaned thoroughly when the job was finished. There was no hassle involved, and there were no surprises involved. They did exactly what they said they would do. I will certainly recommend to our friends and family that they make the short 45-minute drive from Columbus to Newnan to purchase their granite countertops. I cannot say enough nice things about them, and their price was over and above the best competive price we got.
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Ryan D.
Date: 2009-12-17 23:20:35
My wife and I decided to upgrade our boring bathrooms and countertops with granite a little over a year ago. After asking around a friend of mine recommended me to Elegante Surfaces for a granite quote. The guys at Elegante were very easy to deal with and provided a great quote quickly. It took a week or so to get their guy to come out an make a template and take measurements. Once they knew what square footage and measurements we were dealing with they sent me directly to the granite warehouse they buy from and my wife and I got to choose the exact piece of stone we wanted in our home. A week later a very professional, polite crew showed up with new kitchen and bathroom counters and sinks. They were in about out in 6 hours and provided excellent feedback and directions for taking care of our new counter tops. Even during the tear out they were quiet and clean. I couldn't ask for a better company to work with and I highly recommend them to all my family and friends.
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Brandy H.
Date: 2012-04-12 02:19:22
Elegante did a great job installing our counter tops. They are very professional and do quality work. The slab we chose had dynamite holes and Elegante was able to fill the holes and make it appear unnoticeable. Marissa kept us informed of each process while assuring us the slab would look beautiful. She was right. I highly recommend this company. I would use them again for another project and not hesitate to recommend them to anyone. Very satisfied! Well, I have changed my rating because no longer am I "very satisfied" with Elegante. After installing an $85 sq. ft. "granite" throughout my house I now find out that I will have to seal this countertop every three months (at least) as it is some type of hybrid stone (or quartzite) and is very porous and is susceptible to staining. This is information I should have been told before my purchase!! I feel like I was misinformed. But, I left my first review because the countertops do look great and they did a great job with the dynamite holes. I just now have to figure out how to take care of these countertops and Elegante seems neither willing nor able to help.
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Bridget K.
Date: 2024-07-08 19:13:15
Terrible! We wanted a remnant for about 6 sq feet with no cost free edge and they wanted $121 a square foot with the total cost of $618 for a remnant for a piece they said they couldn't use... No installation or anything.. My Husband has an aeronautical degree... What a rip off...Guess u have to say upfront your credentials to not be taken...By the way Home Depot is $65 square foot for a non remnant... Don't waste your time here they prey on what they perceive on your ignorance.. Little do they know knowledge is the key to all.
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Zachary S.
Date: 2021-10-08 19:47:22
Extremely hard to deal with. They were no help at all with trying to expedite countertop installation, and when the going go tough, they quit on me and told me to take my business elsewhere. DO NOT RECOMMEND!
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FAQ About Elegante Surfaces — Based on Independent Research
What materials can I order a countertop from Elegante Surfaces?
What types of spaces does Elegante Surfaces fabricate countertops for?
What shapes of kitchen countertops does Elegante Surfaces fabricate?
What countertop design styles does Elegante Surfaces most often implement in Columbus, GA?
What is the service area of Elegante Surfaces?
What types of clients does Elegante Surfaces work with?
Does Elegante Surfaces have its own countertop fabrication facility?
Does Elegante Surfaces offer any discounts on countertop fabrication in Columbus, GA?
What is the price category of Elegante Surfaces in Columbus, GA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Elegante Surfaces?
What is the fabrication and installation timeline for a countertop at Elegante Surfaces?
How long does it take Elegante Surfaces to prepare a quote for countertop fabrication and installation?
Does Elegante Surfaces offer cutouts for sinks, cooktops, or other elements?
What guarantees does Elegante Surfaces provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Elegante Surfaces. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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49 Newnan South Industrial Dr, Newnan, GA 30263