East Coast Granite & Tile

Source: Google

Kyvan Luu

Date: 2022-04-22 20:14:08

I had a budget and particular style of cabinets in mind for my kitchen renovation and Dustin did a wonderful job of guiding me through everything and met all my expectations. The installer forgot to put the base trim around the cabinets but Dustin had them come back to install them. I am very satisfy as you can see from the before and after pictures.

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Source: Google

Tonya Chappell

Date: 2024-12-19 20:04:17

Paul sales rep was very kind and knowledgeable. He took time to explain everything and help us figure out which countertop was best for us at decent price. Tim install manager, Andres installer and rest of the crew did an outstanding job with the install. They communicated with us from start to finish upon arrival until the job was completed. They gave detailed instructions on how to care for and maintain the countertops. The install job took less than 3 hours to complete. Tim, Andres and the rest of the install staff was very professional, kind, courteous, respectful and even took the time to clean up any debris that was left behind during the install. I highly recommend this company and all the staff mentioned as they all did an amazing job. We are well beyond happy with the service provided as well as received.

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Source: Google

Brittany Pike

Date: 2023-01-12 03:50:16

Thank you Dustin Stines and Suzi Suloff for my beautiful kitchen. I cannot thank you both enough for helping us! We had a vision and they customized it just beautifully! If anyone needs counter tops or cabinets they should be your first phone call.

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Source: Google

John Judd

Date: 2024-10-11 20:34:55

We needed to expand the opening in our existing granite countertop for a larger cooktop. This was a small job that I didn't expect to be taken seriously. I called and spoke to Tim, who coordinates jobs like this and was pleasantly surprised. He was very busy, but scheduled a couple of guys to take care of it. Christian and Tonya showed up on time, and were extremely friendly and professional. They did a great job and cleaned up before they left. Amazing work at a great price.

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Source: Google

Diane Jenkins

Date: 2024-01-02 13:37:25

Did not have a good experience with cabinetry! Started with building a tower for the microwave which was not in the cabinetry plans. Came out to repair and made the drawers wider. Have a hole in the back of the cabinet and 2 drawers are way too shallow. Drawer fronts are 11 inches and depth of the drawers are 5 inches. Refused to repair. Do not recommend cabinetry!

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Source: Google

SåSynd

Date: 2024-02-01 01:01:42

From the moment we walked into East Coast Granite we were impressed. Beautiful showroom & lots of options for our kitchen project. The staff is warm & welcoming, friendly yet professional. We were greeted by Dustin who walked us through the process from beginning to end. Dustin is extremely patient & kind & we could not ask for more. He was responsive to our questions & needs & easily made time for us throughout. We are so happy with the way it turned out. We chose Zumaia Quartzite which we fell in love with at first sight but we were a little nervous with the colors & blending with our choice of new floors. Dustin went above and beyond. We are in awe with how beautiful the Zumaia Quartzite turned out. We opted for the OG edge with gives it such an elegant look. It is a work of art. Thank you Dustin Stines and East Coast Granite & Tile. We are not done yet we still have work being done on our kitchen but we had to come here & express our gratitude & extreme satisfaction with East Coast Granite & Tile.

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Source: Google

Alan Harrison

Date: 2024-04-02 23:00:39

Our experience with East Coast Granite was great! Dustin worked with us to ensure we found the perfect countertop for our kitchen.

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Source: Google

Gurminder Thind

Date: 2024-07-26 14:58:19

I recently purchased brand new granite from East Coast Granite for $7,000, and unfortunately, my experience with them has been extremely disappointing. Upon delivery of the product, it became apparent that the granite was damaged. As a customer, I had expected the company to honor their one-year warranty, but to my dismay, they have refused to replace the damaged granite or honor the warranty. This lack of accountability and unwillingness to stand behind their product is highly concerning. It is disheartening to see a company that claims to prioritize customer satisfaction fail to deliver on their promises. The whole experience has left me with a bitter taste, and I regret choosing East Coast Granite for my purchase. I strongly advise potential customers to think twice before considering this company for their granite needs. The lack of integrity and refusal to rectify the situation highlights their disregard for customer satisfaction. I would not recommend East Coast Granite to anyone, as my experience has shown that they are not to be trusted.

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Source: Google

Benjamin Ptak

Date: 2024-05-16 18:31:01

My experience with East Coast Granite and Tile was extremely disappointing and frustrating. Initially, I purchased a slab of granite and paid the required deposit. However, things quickly went downhill from there. Firstly, after removing my existing countertops to accommodate the template process, I was informed that the slab I had purchased had already been sold. This lack of communication and coordination was highly inconvenient and unprofessional. Despite going in to select a new slab, I was never informed of an installation date. Numerous attempts to contact the salesperson I worked with yielded no response. Even when I called the store directly, promises to have someone call me back were unfulfilled. Eventually, after persistent efforts, I managed to connect with the sales manager, but the communication remained abysmal. There was no discussion regarding the template results or the final amount owed. When the installation finally took place, it was marred with several hiccups, further exacerbating my frustration. Despite my repeated attempts to address these issues with the sales manager, I was met with silence. The lack of accountability and professionalism displayed throughout this entire ordeal is simply unacceptable. To add insult to injury, the check I provided to the installers was swiftly cashed without any resolution or follow-up from the company. Overall, my experience with East Coast Granite and Tile was riddled with incompetence, poor communication, and a complete disregard for customer satisfaction. I will not be returning for future business, and I advise others to proceed with caution.

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Source: Google

Tom Pollina

Date: 2022-08-10 23:09:52

Today we had our beautiful white cabinets installed. What a difference. Our sales consultant Dustin Stiles did an awesome job helping with the layout. The installers were very efficient and the price was on point. We are impressed with the quality. Next comes the granite. Can’t wait!!

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Source: Google

Blake Caudill

Date: 2023-06-07 00:11:18

Dustin did an amazing job of helping us find the perfect piece! We are experienced home renovators and we had a specific look in mind. Dustin was diligent in helping us find the perfect piece by keeping us up to date on inventories not just at his warehouse but also in the area. We are picky customers and we are very pleased!

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Source: Google

Diane Hill

Date: 2024-04-10 21:50:57

Aubrey and the team did an outstanding job. They were all extremely professional and very knowledgeable. From quoting, to measuring and then the final install - Couldn’t have asked for a smoother process. I am very happy with the quality of my new quartz countertop. It truly looks amazing.

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