Don's Custom Countertops
since 1981
Examples of works performed by Don's Custom Countertops
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About Don's Custom Countertops — Ranked №3 Countertop Fabricator and Installer in Boulder, CO
total score
Exact value: 71.875939 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Don's Custom Countertops, founded in 1981, ranked number 3 in Boulder, CO in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Don's Custom Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Don's Custom Countertops: Total Score & Key Ratings
The Total Score of 71.88 out of 100 achieved by Don's Custom Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Don's Custom Countertops has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.81 out of 5.
You can read detailed information and evaluations from our independent research of Don's Custom Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Don's Custom Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Don's Custom Countertops
Stone countertops are widely welcome among house owners since they are beautiful and functional at once. Decorate your premises with surfaces that last for years and please the eye. Don's Custom Countertops help succeed in this task. Customers come to experienced employees who listen to clients’ expectations, offer custom solutions for vanities and kitchens, and produce high-quality tabletops. The enterprise caters to the needs of both private and legal customers. All popular stone species are processed at a modern full-fledged facility; the tech process complies with stone treatment requirements to guarantee quartz countertop durability.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 212
YELP
reviews: 7
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Don's Custom Countertops
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Gender-neutral restroom
LGBTQ+ friendly
Transgender safespace
Checks
Credit cards
Debit cards
Accepts Credit Cards
Assembly service
In store shopping
Countertop Installation
Cabinetry
Countertop store
Cabinet store
Reviews about Don's Custom Countertops
All (24)
Google (16)
Yelp (8)
C S Thompson
Date: 2024-11-10 15:50:10
I can’t say enough good things about Don’s Countertops. The entire process from beginning to end was seamless. Emily was a great help explaining the different quartz options for my new kitchen countertops (NUSTONE Bianco Neve). She also made a special effort to help me save money where I could. (So glad I didn't go with the more expensive, but not as nice, options at Home Depot!) Haden was also very accommodating in answering more questions I had. Kenny & Noah were the installers and were careful, thorough, professional, skilled, and nice to boot! When they were finished they let me know I have a lifetime guarantee... I highly recommend Don’s!!!!
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Tricia Boyle
Date: 2024-11-05 23:48:25
Working with the team at Don's Custom Cabinets & Countertops was an exceptional experience. It's rare to encounter this level of expertise and professionalism along with personable and responsive communication. They helped with every stage of our major kitchen remodel. In the design and product selection phase, Don truly listened to our needs and wants and came up with a terrific plan within our budget. Our cabinets are not only beautiful, but were installed with precision and careful attention to detail. The countertops are absolutely gorgeous. We are so grateful to everyone at Don's who helped to turn our dream kitchen into reality.
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rosanne allen
Date: 2024-01-10 02:40:50
Working with Don's was super easy. From ordering our counter top material, scheduling out template appts and actual installs for both our countertop and back splash. Their work was amazing, cleaned up after themselves and informed us about the process the whole way thru. We absolutely love our new kitchen, especially our black counter tops and back splash! See our before and after pics.
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Colleen E
Date: 2024-12-16 22:28:21
I cannot share enough what an incredible experience I had with Don's. I had a couple of friends who used a larger chain and had terrible experiences. My experience with Don's was painless, fun and gratifying. My kitchen's transformation exceeded my expectations. The staff was professional, engaging, communicative and clean, clean, clean! Wow, for a kitchen renovation they were clean. Thank you, Don's! I will shout your praises.
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FauxReal 202
Date: 2024-10-28 01:02:30
When we were ready for our bathroom countertop, we had 3 shops we were going to go to and Don's was our first stop. We were greeted warmly, given a tour of the shop (I love impressive machinery!), and shown the slabs they had available. We found one that was perfect for us and so, looked no further. The next day a tech came to do fine measurements and the countertop was ready in 2 days. The installers were again very friendly and did an fine job placing the countertop. As you can see by the picture, this was not a large project but we were treated very well by everyone we dealt with. I would indeed recommend Don's for their excellent attitude and attention to detail.
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Jeanie Hede
Date: 2024-03-23 14:55:52
Our experience with Don's was excellent. From the first phone call to installation they were efficient and very friendly It only took two weeks to get our quartzite installed. They consulted with us during the process. Hayden is incredibly friendly as were the template guy and the installers. The finished counters are beautiful and perfect. We are happy to know that they service any chips or problems we may have in the future. We would highly recommend Don's Custom Countertops.
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Nina Gasow
Date: 2024-03-30 15:51:24
I am so grateful we went with Don’s for our kitchen remodel! From design to build and everything in between they were truly amazing. Haden helped us design a kitchen beyond our best dreams. We had ideas of what we wanted but he helped us maximize functionality while listening to everything we wanted. I was impressed that they came out before our cabinetry order was placed to ensure there were no areas of interference with doors, appliances, etc. When it was discovered that the handles on some of our appliances would conflict with full door opening ability on a few cabinets, Haden came up with an excellent solution for us. I was also so impressed that the only way he was able to figure this information out was to call our appliance manufacturer and ask for detailed specs. I feel like that is something no one else would actually take the time to do! And it turned out perfectly because of that attention to detail. Kevin, our project manager, was the best. To be able to trust someone to take care of a project with such precision and timeliness was a huge relief. He was very easy to communicate with and get ahold of, which is also not something to take for granted. Our cabinetry install team of Nate and Devon were also amazing. Again their attention to detail was incredible. It’s never easy to have people in your home, but these guys were great. Very respectful and even cleaned up at the end of every day. Installing custom cabinetry is definitely an art and this team is the best of the best. I could go on, but the last detail I will share is how they came to our rescue. Sometimes you really find out how good people are when things go wrong. After the first day of cabinetry install my husband was attempting to paint and accidentally broke a support brace on one of the cabinets. It was 100% our fault, but Kevin and Nate fixed everything. They were so good about the whole thing! As you can imagine, we were pretty upset at our silly mistake. I still can’t believe that it was able to be perfectly fixed, so quickly. Not that I needed an affirmation we had made the right choice to go with Don’s, but if I did that would have been it. If you are remodeling anything in your home I can assure you that you won’t find anyone better, more reliable, and honest than the team at Don’s!
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Rebecca Stadler
Date: 2024-06-21 02:56:19
It was truly a pleasure to work with Don's for our kitchen renovation. The three words that come to mind from our experience with Don's are integrity, quality, and friendliness. We renovated the kitchen in our 1990's home. We purchased the cabinets, countertops, and sink through Don's, while our own contractor completed the installation. Haden did a fantastic job helping us select the right cabinets, keeping in mind every detail for function, aesthetics, and cost. He found exactly what we wanted and kept it within our budget. The showroom had plenty of countertop samples to help us choose the right design. Kevin was a stellar project manager. If our contractor needed anything, Kevin was on top of things! He visited the job site numerous times. When we fit a few snags, he always had a solution and a prompt resolution! The rest of the staff was wonderful throughout the process. We always encountered a smiling face, a warm welcome, and a friendly conversation. The installers were extremely considerate of our other projects going on and took the utmost care to protect our new flooring. We couldn't be more satisfied with Don's. Absolutely no hesitation in working with them again on future home renovations.
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Dania Edwards
Date: 2024-05-10 19:55:30
I had a great experience with Don’s custom countertops. I picked out a quartz remnant for a bathroom we were remodeling. They had a great selection and were able to hold it until we were ready. The measurement and install process was friendly and efficient and they even offer free chip repair after placement. Very happy!
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Teri DePuy
Date: 2024-10-15 16:35:22
We loved working with Haden and Emily on the design and layout of our new Cambria countertops. They were very helpful and patient with us as we navigated the important decisions with our multi-room project. The end result was stunning with beautiful alignment of the veins, the install team was great to work with and we would highly recommend Don's Custom Cabinets and Countertops!
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Vanessa Anderson
Date: 2023-10-25 17:27:36
My new bathroom countertop looks amazing! I picked a remnant for a small bath remodel and WOW, they got the most beautiful cut from that piece of granite! The measuring and installation was completely painless and I was impressed with the skill and friendliness of the staff. The office staff is professional and no-nonsense, they really know what they are doing. I recommend them without hesitation!
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Randy Bender
Date: 2024-11-11 15:24:56
We initially chose Don’s Countertops to do the work in our kitchen renovation because they were cost competitive and offered the coordination of their services as well as that of drywall work, electricians and plumbers. They displayed patience and support as the project was designed. Needed adjustments during the planning stages occurred quickly. What we realized as the work began was the high quality of the cabinetry that was being installed, the meticulousness, expertise and care displayed by the carpenters who were installing the cabinets, and the way that the project stayed on schedule once it started. Precise measurements and planning meant that cabinet and countertops fit perfectly the first time. Most of the work was done within a matter of weeks and the minimal follow-up that was needed was thorough and accurate. We cannot overstate how happy we are with the results of the renovation, and the manner in which Don’s Countertops delivered. We would highly recommend them.
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Gerald Brumm
Date: 2024-09-18 17:25:13
In August of 2024, Don’s Custom Countertops installed new Quartz countertops in our kitchen. What a crew! The installers, Ian and T.J. were pleasant, communicative, knowledgeable, and skilled in their work. They accomplished the installation with care and precision. They were also responsive. When the caulking they had did not match with the cabinets, they made a special trip to obtain caulk with the matching color. We were very pleased with the installation and highly recommend Don’s Custom Countertops.
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J M
Date: 2023-07-22 16:06:22
Don's did a fantastic job on our Kitchen and bathroom cabinets and countertops! They were very professional, detailed and respectful. We LOVE our new Kitchen & bathroom cabinets and countertops- they look amazing! I would highly recommend Don's for your remodel needs! 5 stars! I added some "before" & "after" photos- we are very happy with Don's!! :)
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Julie Graf Frye
Date: 2025-01-08 00:31:18
Amazing customer service, very professional and helpful! Our new countertops are even more gorgeous than we'd anticipated! It's obvious that everyone employed at Don's is dedicated to quality and service,. Plus, it's wonderful to be able to support a local, family-owned business.
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Donna Manis
Date: 2024-06-28 15:07:26
In a word: AWESOME!! We had decided to go from a darker, smaller kitchen to a much lighter and expansive kitchen and the result is just beautiful! Don's Custom Countertops is terrific! They guided us through our kitchen remodel from design to finished product, answered all of our questions at every phase, and kept us informed of everything that would happen each week. We couldn't have asked for a better experience! Haden gave us a great design and helped us decide on many aspects of our project from cabinets to pulls. When our cabinets arrived, we were surprised to see Don, himself, and Kevin, our Project Manager, unload all of the boxes into our garage! How many business owners and managers will do that? Nate and Todd were exceptional at putting together our cabinetry, even using lasers to make sure everything was level and straight. Nate was a real craftsman when trimming and installing our crown molding and very clear in explaining how to move our shelves and drawers to accomodate items. Eric did a superb job making our counters and backsplash, and Tanner and Noah did an excellent job of installing them and our Ruvati sink. Everyone involved was professional, helpful, knowledgeable, and kind. We highly recommend Don's for your next remodel. Patrick and Donna Manis
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Mira B.
Date: 2025-02-06 23:17:38
Updated Review - TJ and Kenny came out and did our matching backsplash - Very elegant and refined! They were so professional and friendly as always, we will always recommend Don's Custom Countertops.
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Mary S.
Date: 2024-02-29 20:24:28
I had them replace counter tops in kitchen Great service!! recommend to EVERYONE -from the time I walked in to look at counter tops Hayden assisted in every way. Job done in a reasonable time period (within a few weeks) and crew and plumber Mitch were professional and helpful. Love the work! I will definitly use them for my bathrooms next.
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Janice J.
Date: 2022-02-16 06:12:47
We had granite counter tops installed in our kitchen today by Hayden and Heath. Not only did they do a great installation, they were friendly and answered all our questions. Also were very meticulous with the cleanup. We highly recommend this company. Janice and Randy J.
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Diane S.
Date: 2021-07-03 05:44:22
We had used Don's Custom Countertops on a previous job at our home and knew exactly where to shop when we needed additional countertops. They have a good selection of various stone materials and knowledgeable staff to assist the homeowner. From the moment we stepped into the showroom we were met with enthusiastic and friendly staff. Kara showed us various stone options and then helped us select an amazing remnant that met our needs perfectly. Don came to our home to get precise measurements. Our three countertops and one bar top were delivered and installed one week later by Eric and Hayden. The pieces were flawless and the installation was seamless. Kara made a follow up phone call to see if we were satisfied and if there was anything else they needed to do. Don's Custom Countertops is a longtime Longmont business that strives for customer satisfaction and their products are of superb quality. Very friendly, customer oriented business and we highly recommend them!
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Sharon W.
Date: 2021-01-25 23:26:48
I love my countertops. They were just installed today. The installers were professional and did a beautiful job. My old counter was 35 years old. It looks like a new kitchen. I chose quartz for ease of care and its beauty. Now we are planning for a powder room update. I highly recommend them.
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Lori H.
Date: 2019-07-14 16:01:04
I just had Don's Custom Countertops install granite in my 1960's awkward shaped kitchen that proved to be quite challenging, but Eric and Carl were able to accomplish it perfectly! My completed kitchen is stunning with the new countertops, and best of all, they were able to install the granite with only one seam! What?!! Before the new countertop, there were three seams with laminate! Their attention to every little detail was greatly appreciated. They worked too hard, in my opinion, with no breaks, and it is very hard work. Those two were awsome. BTW, Kara is the biggest help and goes beyond what I would expect of her. You can depend on her to make sure everything goes right.
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Jesse C.
Date: 2017-06-02 20:39:51
We recently hired Don's to fabricate and install a vanity countertop in our master bathroom. Not only did they do an amazing job but did it on an extremely tight schedule. Courteous and professional in every aspect. Highly recommend and will definitely be using Don's again for future projects.
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Jill N.
Date: 2016-09-26 19:50:14
It's unfortunate when you wait so long to upgrade your home to be so disappointed by terrible customer service and shoddy workmanship. Please shop around.. Anyone can promise you anything before you write them a check. The level of confusion and lack of sample material was astounding. I have a bathroom counter top set 2 weeks ago and two of the three backsplash pieces leaning against the wall. Now.. There is not enough material for the last piece. I was told by Dennis if I wanted to find another piece somewhere I could "be his guest." Or they would patch in a 1" piece. In my kitchen there are visible shims broken off under the granite between the tops of the cabinets and bottom of the granite. I have up to 1/2" gaps in places. See my pictures please and save yourself.
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FAQ About Don's Custom Countertops — Based on Independent Research
What materials can I order a countertop from Don's Custom Countertops?
What types of spaces does Don's Custom Countertops fabricate countertops for?
What shapes of kitchen countertops does Don's Custom Countertops fabricate?
What countertop design styles does Don's Custom Countertops most often implement in Boulder, CO?
What is the service area of Don's Custom Countertops?
What types of clients does Don's Custom Countertops work with?
Does Don's Custom Countertops have its own countertop fabrication facility?
Does Don's Custom Countertops offer any discounts on countertop fabrication in Boulder, CO?
What is the price category of Don's Custom Countertops in Boulder, CO?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Don's Custom Countertops?
What is the fabrication and installation timeline for a countertop at Don's Custom Countertops?
How long does it take Don's Custom Countertops to prepare a quote for countertop fabrication and installation?
Does Don's Custom Countertops offer cutouts for sinks, cooktops, or other elements?
What guarantees does Don's Custom Countertops provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Don's Custom Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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711 1st Ave, Longmont, CO 80501