Distinctive Kitchen & Bath
since 1997
Examples of works performed by Distinctive Kitchen & Bath
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About Distinctive Kitchen & Bath
total score
Exact value: 26.334084 out of 100.
Columbus, Ohio-based firm specializes in producing bespoke granite and marble countertops. Over one thousand slabs of natural stones are available for purchase at their store. The firm is a prominent countertop maker and cabinet supplier that has been lifting the standard for more than 25 years. The company has been built on the ideals of honesty, openness, and trust from the ground up. Formerly known as Distinctive Surfaces, they were Ohio's first certified Corian maker when it was established in 1994. Before being delivered to your house, each countertop is subjected to a stringent quality check to ensure that it is of the highest standard. Before coming to your home, the installers have gone through intensive training.
Customer Feedback Score
reviews: 438
YELP
reviews: 9
reviews: n/a
CoCo
reviews: n/a
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Kitchen
Bathroom
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Contact Distinctive Kitchen & Bath for a Free Estimate
4600 Bridgeway Ave, Columbus, OH 43219
Additional benefits of Distinctive Kitchen & Bath
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Credit cards
Debit cards
Cabinetry
Countertop Installation
Kitchen & Bath
Granite supplier
Cabinet store
Countertop store
Kitchen remodeler
Reviews about Distinctive Kitchen & Bath
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Google (12)
Sam Chase
Date: 2023-09-20 13:57:01
Distinctive Kitchen and Bath has been a phenomenal partner of ours for several years now, they have helped us on close to 100 different projects. Jason Schlosser our rep is amazing and always gets us everything we need. His design work and creativity is a huge asset to our company, and our customers always have amazing experiences and feedback after visiting with Jason. We are very thankful to work with Jason and Distinctive on all of our remodeling projects. We would highly recommend and will continue working with them for years to come! -Sam Chase Owner/President Elite Restoration and Repair
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Lisa Dunn
Date: 2025-01-16 21:46:51
Distinctive Kitchen traveled almost 2 hours to install a Hanstone quartz counter top in our new laundry room. Caleb & Kam were kind and very professional. They performed their work beautifully. Caleb explained to us how to keep the surface in great condition. We are very appreciative. We'll use Distinctive Kitchen again for any counter top needs.
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Christine Russell
Date: 2024-12-06 16:26:27
Updated review: Issues have been resolved. Disappointed for many reasons! Went to Distinctive Kitchen for laminate countertops. As salesman was completing purchase for laminate, he quickly left to talk to his boss. He came back and told us, with the sale they have going on with quartz it would be the same price if not a few hundred dollars cheaper than if we went with the laminate we already picked out. We decided to go with quartz and went with least expensive quartz they offered; the total cost was a grand more than the laminate. Disappointment #1. Joey Vanhorn came out to complete the countertop template. During his visit, he informed us we would need to supply bracing on one of our walls for the quartz countertop. We installed 2 heavy duty brackets for this. Project manager, Christopher Brown, suggested 3 brackets so we installed another one. Upon install, we were told there needed to be additional bracing under the seam, which was on a different wall. We didn't have an additional bracket. We settled on the installation techs cutting a 2 x 4 and screwing it into our existing cabinet as a brace. Disappointment #2. Install took about 6 hours. The backsplash isn't square to the countertop, backsplash is leaning forward. There are so many issues with the silicone job as pictured. Disappointment #3. The countertop looks nice but now we're left to fix all of these issues.
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Chad Gruver
Date: 2024-10-17 16:26:10
Lots of chiefs, but no Indians. Our small kitchen has been under construction for a month waiting on them to finish the counter top and small backsplash project. They just confirmed they won’t come back with the rest of the backsplash for two more weeks, while also confirming they will receive the rest of our tile tomorrow. Terrible service!
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Margarette Carter
Date: 2023-10-20 00:14:11
OMG!!! Installers Josh & Aden when I say, very friendly, very personable, very kind, very professional!!! I mean just that just awesome. They called 30mins prior, they installed the countertop, cleaned the countertop, answered ALL 500 of my questions without hesitation and they were not annoyed. I recommend 10 outta 10!!! Even the plumber was on point!!! I can truly say this company did not disappoint!!! This company is TOP TIER from the project manager to finish!!! Thank you so much
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Sueanne Shaw
Date: 2023-11-30 16:29:55
Sheri S. And Victor J. were excellent installers. They were courteous, professional and friendly. They wanted to make sure things were done correctly and that I, as the customer, was happy. I love my new countertops.
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Emma Johnson
Date: 2024-10-09 01:22:46
Updated review- Janet from Distinctive (Manager of sales I believe) was prompt to reach out to me after reading my review and was extremely pleasant to work with. She expressed her apologies for all we had dealt with, offered us compensation for our troubles, and even more than that- a reasonable solution… beautiful countertops in a prompt timeframe. Our countertops were installed today and the crew showed up when they said they’d be there and did a wonderful job. We are so glad we were able to get our original choice of countertop and we can’t wait to move into our house. Thank you Janet for making this possible! I wish everyone from your sales team was as easy to work with as you were. 😊 To say this place was a nightmare to deal with is an understatement. I will never, and won’t ever recommend anyone I know to use this business. Our project started with this company on June 13th, 2024. We picked out our countertops through our cabinet company they work closely with. We were very excited, we loved the countertops we picked out. Flash forward to 3 weeks before the expected move-in date of our new home. Distinctive surfaces comes out to template for our countertops on a Tuesday. The following Monday they call and say the countertops we picked out in June (mind you, it’s early September now) are back ordered now and stuck on a ship somewhere. They advise me to come to their store and pick out a similar product they HAVE AVAILABLE. I drive myself over an hour there, agree to the change and they “get it ordered.” This was a Friday. The following Monday. Now another week delayed, they call again, saying this product (that was just available) is ALSO delayed. Could be two weeks, could be two months. They aren’t sure how long it will be. Again, this is the ONLY thing keeping us from moving into our house. So to speed process up we are backed into corner to either change to different company which will likely delay us more time, or choose ANOTHER different product. So we choose another product. Third countertop. This time, it’s a $2,500 up charge for us. Originally almost $3,500, they agreed to cover a percent of the up-charge. However, they told us they had it in-stock, in Cleveland (3 hours from us) and could get it ASAP and install it, so despite all the horrible gut feelings I had to get the hell out of this situation we pulled the plug to do it and be done with it. Flash forward a week and a half, they send us spec sheet for the cut, tell us an install date (another week out totaling for a month from template date), and we receive a call saying this said product is, GUESS WHAT, also stuck in a boat somewhere and they don’t know when they will get it?! How did it get on a boat from Cleveland to Columbus? Did they ever have it? Who knows. Regardless we are currently on our way to Creative Countertops in Englewood where they have 7 slabs of our original pick countertop available and will be installing in 2 weeks! So glad we left this disastrous company and all they stand for. Do yourself a favor and do not give them your business. This place is a joke.
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Shawn Carnes
Date: 2023-08-29 18:57:48
First I'm the contractor chosen by the homeowners to work with this business and install the cabinets ordered. If I could give 0 stars I would as they have done nothing to compensate for this disaster that took about 5 weeks and multiple date changes to get replacements for damages while also over ordering materials and charging the customer. We are still waiting on a resolution after almost another month since the replacements were finally received. Which is the reason for this review. This is one of the worst experiences I've had in the 13 years I've been in business.
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Adam Clark
Date: 2024-01-02 22:17:51
The team did a great job. The countertops look wonderful. Rich and Ray are very professional and gave us a quality installation.
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ellen dehuff
Date: 2023-11-28 22:24:24
The crew was punctual and extremely well-mannered. Their workmanship was impeccable! Close attention to detail was paid. They left our kitchen spotless after the job was done. I’ve had new counters installed before and this company is extremely professional.
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John Sharpe
Date: 2023-10-22 20:43:46
Joe & Juan did a fantastic job doing our kitchen countertops and full height backsplash installation. They were very polite, professional, and arrived on time.
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Jodi Kremer
Date: 2024-04-30 17:52:15
Rich Street just finished installing my new countertop. It looks amazing! I was worried about the seams but you can’t tell they are there. Him and his crew did a good job and cleaned up before they left. Thanks for a job well done!
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4600 Bridgeway Ave, Columbus, OH 43219