About Diamond Granite — Ranked №6 Countertop Fabricator and Installer in Clinton, MI
46.37
total score
The main rating value calculated from more than 30 indicators.
Exact value: 46.371111 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Diamond Granite, founded in 2010, ranked number 6 in Clinton, MI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Diamond Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Diamond Granite: Total Score & Key Ratings
The Total Score of 46.37 out of 100 achieved by Diamond Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Diamond Granite has a rating of 4.2 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.39 out of 5.
You can read detailed information and evaluations from our independent research of Diamond Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Diamond Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Diamond Granite
Diamond Granite company is engaged in the production of quartz, granite and marble countertops. The organization has been operating for 14 years. The love and respect of customers is a reward. The craftsmen deliver the countertops and install them in the kitchen or bathroom. Payment is made after installation of countertops. Specialists take into account the details during work.
Diamond Granite exhibition hall with the company's works is open in Shelby. The exhibition hall is open from Monday to Saturday. Visiting the exhibition without an appointment.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.2
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 52
Google
4.2
reviews: 52
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
2.4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.388889 out of 5.
criteria: 10
Staff friendliness
3
Good
Staff friendliness
We rate the staff friendliness of Diamond Granite as Good.
According to our mystery shopper research, the staff at Diamond Granite demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Diamond Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Diamond Granite directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Diamond Granite as Good.
The staff member from Diamond Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Diamond Granite may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3
Established
Company Age
Diamond Granite is an established company, operating since 2010.
According to our research, Diamond Granite has been in business since 2010, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Diamond Granite directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Diamond Granite has a dedicated office.
Our research revealed that Diamond Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Diamond Granite directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Diamond Granite has its own production facility.
Our research revealed that Diamond Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Diamond Granite directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Diamond Granite does not offer discounts for veterans.
Based on our mystery shopper research, we found that Diamond Granite does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Diamond Granite directly for confirmation.
Production time
1
Very Slow
Production time
We rate the production time of Diamond Granite as Very Slow.
Our research revealed that Diamond Granite quoted a project completion time of 35 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Diamond Granite before starting a project.
Important:
Our evaluation is based on information provided by Diamond Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Diamond Granite.
Deposit Level
5
Very Low
Deposit Level
We rate the deposit level of Diamond Granite as Very Low.
Diamond Granite requested a deposit of 0% of the total project cost, which falls into the Very Low category. This is the lowest possible deposit level, providing clients with additional financial flexibility at the start of the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Diamond Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Diamond Granite.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Diamond Granite.
Unfortunately, Diamond Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Diamond Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Diamond Granite directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Diamond Granite.
Unfortunately, Diamond Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Diamond Granite, which is recognized in our rankings for other parameters. We recommend reaching out to Diamond Granite directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Diamond Granite
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Granite supplier
Bathroom remodeler
Countertop store
Kitchen remodeler
Reviews about Diamond Granite
All (10)
Google (10)
Source:Google
Anthony Sanna
Date: 2022-10-24 16:13:29
Diamond Granite provided outstanding and timely service for our counter top selection and installation. Every step of the process was communicated to us, keeping us informed during the fabrication, measure and install. Maria was a pleasure to deal with and extremely responsive. This company has years of experience and they are the best. I would highly recommend this group based on how well they serviced our kitchen remod project.
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Source:Google
S Hepper
Date: 2024-12-10 18:14:01
Diamond granite was terrific! Samantha was very helpful, patient and get samples for us as we had a hard time picking a countertop. We checked with other quartz shops that told us our main kitchen counter would require multiple seams with the largest one located near the corner. After Samantha had the countertop measured, Diamond installed the countertop with one very small seam at our sink. It’s so well done that our guests cannot find it until we point it out to them. The installers are meticulous and the finished product shows their excellence. We also had them do a bathroom vanity. Samantha made sure that everything was perfect resulting in us having to select a different sink. Everything came out perfect!!
We are so grateful for the help, attention to detail and the careful installation!! Everything came out perfect!
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Source:Google
Matthew Durkin
Date: 2023-10-30 19:17:45
I had an incredible experience with Diamond Granite. From the start, Maria was very responsive and great to work with and offered some fantastic opinions of granite for our home. The install was perfect and we couldn’t be happier! Highly recommend Diamond Granite! Fair in price and wide variety of granite options!
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Source:Google
Renee Tavaluc
Date: 2023-02-21 23:09:40
I worked for diamond granite for many years. John and his family are good people and very knowledgeable about the process and the products. This company shaped me into the successful person I am today and I still refer people to them constantly. Their showroom has truly unique materials and every staff member here will go above and beyond to ensure you have a good experience. I cannot recommend another place more!
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Source:Google
sharon feld
Date: 2023-08-06 15:58:00
I had purchased a custom copper farmhouse sink from Mexico. I was told by many companies and individuals that there was no way this would fit into my cabin area without a tremendous amount of work. No one wanted to touch it. I found Diamond Granite. EVERYONE that aided in the installation of my quartz countertops and copper sink were wonderful. They were very kind and efficient during the whole process, start to finish. It was just another simple job for these pros.
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Source:Google
Jessica Sherbin
Date: 2023-11-08 01:20:52
From start to finish, our experience at Diamond Granite was excellent! Maria was extremely helpful from day 1- providing competitive pricing, giving excellent customer service and always being available to answer our specifc questions...even on the day of installation. Installers also went above/beyond and out of their way to make the counters perfect when we needed a couple extra pieces of material. Highly recommend! We love our new quartz countertops in our new home!!!
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Source:Google
Kelly Deluca
Date: 2021-07-23 19:46:52
Diamond Granite was great to work with. This is our third time using them and we wouldn’t go with anyone else. I made an appointment, met with Maria and explained the type of quartz coloring I was looking for. She brought me right to the type of quartz she thought I’d like the best and it was perfect. Maria was also very accommodating with rearranging my appointments because of remodel delays. I’ve already recommended them to others.
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Source:Google
Micheal Legato
Date: 2022-08-23 19:20:54
I have dealt with diamond granite for the last few projects I have done and always end up with a great job. And just had our kitchen done today and Maria at diamond granite was a huge help I looked and looked for granite all over and Maria told me that she would call me soon as this particular one came in and she did. And it looks absolutely beautiful installed. thanks again to John and Maria! Don’t hesitate to do business with them great family company.
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Source:Google
Antonella Piantoni
Date: 2023-09-30 23:45:03
Absolutely wonderful! We've done other projects with Diamond and have always been very pleased. Would not think about using anyone else! Mille grazie to Giovannni, Staff, and installers. Keep up the great work.
Read more
Source:Google
Debra Carlin
Date: 2023-11-10 20:51:38
I love love love my new counters. I had a problem with the first installation and when I called the store, Samantha told me to come out to the store and pick out a replacement. No hesitation. This store demands perfection and if you’re not happy they fix it immediately. Thank you so much.
Read more
Source:
FAQ About Diamond Granite — Based on Independent Research
What materials can I order a countertop from Diamond Granite?
During our independent research, we found that Diamond Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Diamond Granite’s clients in Clinton, MI for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Diamond Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Diamond Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Diamond Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Diamond Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Diamond Granite most often implement in Clinton, MI?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Diamond Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Diamond Granite?
The company’s office is located at 15122 Commercial Dr, Shelby Twp, MI 48315, but its work is not limited to just the city of Clinton, MI. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Diamond Granite work with?
Like many participants in our rating, Diamond Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Diamond Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Diamond Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Diamond Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Diamond Granite offer any discounts on countertop fabrication in Clinton, MI?
According to our research, Diamond Granite does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Diamond Granite may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Diamond Granite in Clinton, MI?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Diamond Granite. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Diamond Granite?
Yes, according to our research, Diamond Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Diamond Granite?
According to the results of our independent research, Diamond Granite from Clinton, MI quoted a turnaround time of 35 business days for the fabrication and installation of a stone countertop. Acting as a mystery shopper, our analyst contacted the company with a request to produce and install a 83.4 sq. ft. stone countertop. A company representative stated that the project could be fully completed in 35 business days, which allowed us to classify the company as one with a long turnaround time.
It’s important to note that the timeframe provided to our mystery shopper may differ from what you’ll be quoted, as turnaround time depends on many factors — including the complexity of the project, the material selected, and the company’s current workload. We recommend confirming the actual timeframe directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Diamond Granite to prepare a quote for countertop fabrication and installation?
According to our research, Diamond Granite in Clinton, MI prepared the project estimate within 35 days. After a phone conversation, our mystery shopper sent a quote request to the company representative, based on a completed 83.4-square-foot countertop project, and received a detailed estimate for the fabrication and installation. This turnaround time allowed us to classify the company in the category with a very slow quote preparation speed.
Please note that estimate preparation times may vary depending on the company’s current workload, the complexity of your project, and the selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and clarify the current turnaround time.
Does Diamond Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Diamond Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Diamond Granite provide for its work?
According to our information and industry practice, Diamond Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Diamond Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Diamond Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Diamond Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Diamond Granite know that you found them through the National Ranking Countertops Contractors!