DFW StoneWorks
since 2001
Examples of works performed by DFW StoneWorks
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About DFW StoneWorks
total score
Exact value: 61.18249 out of 100.
Vanity and kitchen countertops are quite vulnerable to environmental factors like moisture, temperature changes, and friction. Yet, these factors constantly affect surfaces, which is why users must choose durable materials for furniture production. DFW StoneWorks offers to fabricate countertops from natural stone species. Employees know how to treat materials to preserve stones’ physical durability and integrity. A modern factory is equipped with special machinery for stone slab processing. Designers create custom projects based on clients’ ideas. Room measuring and countertop installation are free.
Customer Feedback Score
reviews: 209
YELP
reviews: 22
reviews: 30
CoCo
reviews: n/a
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Contact DFW StoneWorks for a Free Estimate
1714 N Interstate 35E, Carrollton, TX 75006
Additional benefits of DFW StoneWorks
Wheelchair accessible entrance
Wheelchair accessible parking lot
Flooring
Countertop Installation
Cabinetry
Granite supplier
Bathroom remodeler
Countertop contractor
Countertop store
Kitchen remodeler
Marble supplier
Natural stone wholesaler
Stone supplier
Tile store
Reviews about DFW StoneWorks
All (19)
Google (13)
Facebook (6)
Tim Brandish
Date: 2023-12-28 01:56:27
Beautiful stone! Great experience from start to finish. I couldn’t be happier with the product and installation. Thank you!
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Bianca Fraser
Date: 2024-03-24 15:29:53
We highly recommend DFW StoneWorks for anyone looking to elevate their space with high-end counter tops. Their attention to detail, excellent customer service, and superior products make them stand out from the competition and it made it easier for us to choose them to work with. We will definitely be using them again for future projects.
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Ne'Jay Johnson
Date: 2024-09-03 21:15:39
This is the most unprofessional place I have ever done business with. We paid these people over $20k cash back in April for a new kitchen. Here it is September and I am still without a kitchen, and all I have to show for it is a bunch of excuses on why I am still without a kitchen. Then they have to nerve to ask us for more money on a design that they botched. I had to hire a 3rd party to correct their mistakes. YOU WOULD BE A FOOL TO GIVE THESE CON ARTIST YOUR MONEY. Signed, It's been 5 months and I still don't have a kitchen
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Jeremy Ledlie
Date: 2020-03-11 18:04:19
Counters came out great. Can barely notice any seams. Perfect color and for the amount I had to cover where way cheaper than anyone else. Ignore the unfinished stuff, I am completing that although they would have done it if I wanted. Moreover, I have odd shapes to the counter because this is a custom kitchen and they did a great job of cutting and making these odd shapes and curves happen. Find them at the fair in Oct for good deals. Pics of the seams shown.
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Calyx Kibodeaux
Date: 2024-06-19 15:33:51
DFW StoneWorks has a beautiful show room with high-quality stones. Special thanks to Ryan and Corrie for their knowledge and attentiveness. Highly recommend!
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Marcus Foster
Date: 2021-12-29 15:36:03
I had the pleasure of working with Veronica and Ryan on the installation of a marble countertop in my kitchen. I was impressed with their passion and knowledge regarding stone. They both were very professional and maintained communication throughout the delays that were caused due to the pandemic. Ryan even updated me while I was on deployment. The quality of their work is excellent….essentially invisible seams…laminated edges look great. Ryan even comes out to the job site and does work himself. I will admit there was a big hiccup during the process that led to some heated discussion, but that will not prevent me from giving them 5 stars. The way Ryan and Veronica handled the situation professionally, listened attentively, and remedied the situation, was perfect for me. Mistakes happen and we all moved past it. I will definitely use DFW Stoneworks for my next project and will recommend them to anyone.
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Kathleen Ketola
Date: 2024-09-28 15:04:35
Usually we do more research before hiring a company, but we were so impressed by the showroom at DFW StoneWorks and the designer helping us (Corrie), that we figured we would get very professional, high-quality service for the installation. Unfortunately that wasn't the case. The installers were very rude, and one even used the bathroom to poop without asking and without washing his hands afterward. They tried to cover up the fact that two pieces of marble had broken - our exterior cameras showed them piling the other back splash around the pieces to hide them as they tried to fix them - and it was only because my husband saw their odd behavior that we caught them. After multiple calls, we were told that they would come back the next day with new pieces. Those pieces ended up being intact...but some of the back splash had been measured incorrectly and blocked two outlets. We were given the option of them coming back the following week to cut them to the right size, but at that point we'd lost faith in the company and just wanted working sinks again. We spent a couple hours cleaning their marks on the marble with lacquer thinner before sealing it ourselves, deciding not to spend time buffing out the scratches that they'd made all over the stone. We still need to do the electrical work and drywall patching involved with moving the outlets. The contract we signed said that they would do their best to protect our cabinets; ours were covered with scratches and random pencil marks after they were done, which we also needed to clean up. The worst part of the experience was the lack of communication. We called multiple times, speaking with receptionists and Corrie, always getting the response that we needed to talk to Ryan (the owner) but that he was on a site or doing bids. When he finally reached out three days later, he said that he had taken personal time and hadn't been working, which clearly wasn't communicated to any of his staff as they always assured us that he would call us back soon. Do yourself a favor and thoroughly research this company before choosing them. Check them out on Yelp and BBB, and pay attention to the one-star reviews on Google. We regret working with them but hope that sharing our experience will save someone else the trouble that we encountered.
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Mauricio Reyes
Date: 2024-07-10 22:11:13
If you are looking for a highly professional company for your kitchen renovations, look no further. We wanted to replace our kitchen island counter top so that it would be contrasting piece, and we were lucky to find DFW SW. the whole process was handled professionally and their attention to detail is outstanding. We highly recommend them. We bought the island stone and sink from them. It was measured perfectly with lasers and totally makes the kitchen!!
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Luke Miller
Date: 2022-08-23 17:45:19
They had a beautiful showroom and a very wide selection of gorgeous stones and quartz, Silestone, Quartizes, Marble,More for your countertop . The service from was exceptional and extremely helpful to make our decision in a timely matter and Professionalism, I will be highly recommending them to others!!
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michele jaramillo
Date: 2024-06-25 01:34:12
Highly recommend DFW stoneworks, they have an incredible team that have an eye for detail. Give them a try ! You won’t regret it
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Ez Lit
Date: 2024-03-10 18:47:29
As a homeowner embarking on a kitchen renovation project, I cannot speak highly enough of my experience with DFW StoneWorks. First and foremost, credit must be given to the project manager, Ryan. His passion for quality craftsmanship and dedication to customer satisfaction is palpable in every aspect of the business. Ryan took the time to understand my vision, offering invaluable insights and guidance to ensure that I selected the perfect stone for my countertops. His commitment to excellence is reflected not only in the stunning array of stone options available but also in the meticulous attention to detail evident in the finished product. Equally deserving of praise are the salespeople at DFW StoneWorks. Their depth of knowledge and genuine enthusiasm for their craft made the selection process both informative and enjoyable. I never felt rushed or pressured; instead, I was encouraged to take my time exploring the various options and asking any questions that arose along the way. I highly recommend this company!
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Ben Thomas
Date: 2024-11-06 06:02:56
As an industry professional, I urge anyone considering DFW Stone Works to avoid them at all costs!! My experience with this company was riddled with delays, unprofessionalism, and a shocking lack of expertise. They came to our project with almost no understanding of what quality countertop work entails, bringing in workers who clearly lacked the necessary skills. Instead of a competent team, DFW Stone Works assembled a haphazard crew that seemed utterly clueless about the requirements of both residential and commercial projects. This lack of coordination and skill not only derailed our timelines but also put us in an extremely uncomfortable position with our own clients. Even more concerning, they demanded 100% payment upfront—a tactic that felt like a trap. Once paid, they showed no commitment to delivering work that met acceptable standards, and any attempt to address their missteps was met with excuses and added charges. It was as if they were finding ways to squeeze out more money rather than solve the issues they created. Their complete disregard for professional integrity and accountability shows this isn't just an inexperienced team; it’s a borderline scam. Their approach is unethical and untrustworthy. This warning comes from experience: hiring DFW Stone Works could leave you cornered, frustrated, and embarrassed in front of your own clients. I strongly advise against relying on them, as they prioritize money over any commitment to quality or customer satisfaction. For anyone in the Dallas or DFW area, steer clear—this company will take your money and leave you regretting every step of the way.
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Pratibha Gayake
Date: 2024-06-03 20:01:23
Hello! 5 stars to DFW stone works team. They have professionally installed our granite top last week end. I specifically worked with Ray, Ryan and Betty. Jay gave fast response for all our questions from inquiry to delivery. Many times we had question after business hours and he was prompt to return back. He discussed various options for our older granite counter top crack and suggested right solution after discussing with DFW team. Ryan is very knowledgeable and thanks for his assistance. Betty, thanks for coordination. The installer were great , did bare minimum demolition to our old backsplash. I will recommend this team to My friends and everyone.
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Lauren Mathis
Consultants are friendly and knowledgeable. I have been through this process before and I was very impressed with the experience, expertise and attention to detail from the entire team. They offer a variety selection which was amazing for my current project. The entire process was completely stress free! I am very happy with the outcome of my current project and will be returning with my future projects. Would highly recommend DFW Stoneworks. 5 Star Service!
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Brandy Dakin
So happy with how my project turned out!
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Lisa Brillhart
great selection and installation
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Jennifer Abdolrahimi
Amazing service from the start, products are first class and the team was wonderful to work with on my project. I will be using them again in the future!
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Janet Ramsland Spano
Having a great experience with DFW Stoneworks picking granite and backsplash for my complete kitchen remodel. Ryan was especially patient and worked very closely with me and my budget. Erica initiated the order and stayed in touch. Before you sign with any other company, go see DFW!
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Michelle Riley
For $3,200 I guess I expected more than we received. To start, we were told there would be an email communication in 3-7 business days. We waited a full week and got a surprise call that Ryan could come out for our templating appt. We expected exactly what we were told to expect, cameras, lasers, the ability to see exactly what the counters would look like in our kitchen. What we got? Ryan and a tape measure. Then we discussed several things about our backsplash and how his crew would definitely tear it up upon demolition of the countertops because that’s the nature of the business. We were waiting to hear back from him about the backsplash costs/options (he said he would let us know Monday) and he wouldn’t call us, responds to voicemail or texts. So I call the office and ask for a refund. Dee says she can’t do that and that she would have Ryan contact us. We received a text making us feel like we were expecting too much communication and he refused the refund. We were just looking for a timeline of some sort because those emails Ryan was promising NEVER happened. Our next contact was yet another text from Danielle that they could install our counters Tuesday (she messaged Friday). We agreed, took off work and waited for our call. The arrival was given as 10-2. I called and talked to Mario who said it should typically take one day (we didn’t even know what to expect because of the lack of communication) and that he would have the guys arrive closer to 10. He called at 10:45 and said they were on the way. I called back at 12:45 and asked if they were still coming. No call back, the guys showed up within 40 minutes or so. There was no communication from the crew (2 men) at all. They put a hole in our wall...look at the great patch job they did with CAULK! Speaking of caulk...some places there’s a puddle of it and other spots have none. They left under our sink a disaster. They took our filtration canisters with them. We had to pay $561 to a plumber to get our water running again. Did you know the ‘flanges’ don’t come with the sinks? Neither did we. They took ours on our old sink and didn’t bother to leave any of our stuff to make the sink work. When we asked about it the man from the crew said ‘I don’t know, we always take those’. We asked for some basic care instructions on our new counters, again given ‘I don’t know’. At this point, I want nothing more than to be done with DFW StoneWorks. I sign the paper and realize one man left his jacket and gloves in the mess. Call the office, get Mario. That’s when I discover that we didn’t pay for the flanges or a sealant. Ok, they were never offered, we had no clue it was an additional cost. Then he tells me we have a balance. Our agreement with Ryan was exactly $3200 out the door and we paid it UP FRONT. Come to find out the additional charge was for the window sill Ryan discussed doing with my husband at no cost. They agree to write the balance off and I’m forever done with this company. Don’t make the mistakes we made. Read all of the fine print before you sign. Their contract basically says ‘our guys can do/damage whatever the want and we’re not responsible for anything’. No joke, it’s the most one sided contract I’ve ever read. It was not put in place to protect both parties, only their rear ends. I wish I would’ve researched more companies. I wish someone had written out a ridiculously long and detailed review like this for me to read. BUYER BEWARE!!!
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1714 N Interstate 35E, Carrollton, TX 75006