About DFW Granite — Ranked №6 Countertop Fabricator and Installer in Plano, TX
65.2
total score
The main rating value calculated from more than 30 indicators.
Exact value: 65.204604 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
DFW Granite, founded in 1994, ranked number 6 in Plano, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included DFW Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
DFW Granite: Total Score & Key Ratings
The Total Score of 65.2 out of 100 achieved by DFW Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — DFW Granite has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.15 out of 5.
You can read detailed information and evaluations from our independent research of DFW Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact DFW Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about DFW Granite
Kitchen countertop serviceability is one of the main criteria of choice since surfaces are exposed to constant influences of aggravating factors (temperature changes, friction, moisture, etc.). Thus, clients want to select durable materials that perfectly resist these factors. Natural stones are exactly such materials. Their physical properties allow for serving for years without deterioration. DFW Granite is a trusted producer of stone furniture. Slabs are processed at a facility. Workers treat slabs carefully to guarantee countertop integrity and physical durability. By ordering backsplash with quartzite countertops, clients get a free estimation and mounting.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 164
Google
5
reviews: 126
YELP
4.8
reviews: 20
Facebook
5
reviews: 18
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.14798 out of 5.
criteria: 10
Staff friendliness
1
Poor
Staff friendliness
We rate the staff friendliness of DFW Granite as Poor.
Based on our mystery shopper research, the staff at DFW Granite showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category.
Important:
Our rating is based on the personal experience of our mystery shopper with DFW Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting DFW Granite directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of DFW Granite as Good.
The staff member from DFW Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at DFW Granite may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
DFW Granite is a legacy company, established in 1994.
According to our research, DFW Granite has been in business since 1994, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting DFW Granite directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that DFW Granite has a dedicated office.
Our research revealed that DFW Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting DFW Granite directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that DFW Granite has its own production facility.
Our research revealed that DFW Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting DFW Granite directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
DFW Granite does not offer discounts for veterans.
Based on our mystery shopper research, we found that DFW Granite does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting DFW Granite directly for confirmation.
Production time
1.4
Very Slow
Production time
We rate the production time of DFW Granite as Very Slow.
Our research revealed that DFW Granite quoted a project completion time of 28 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with DFW Granite before starting a project.
Important:
Our evaluation is based on information provided by DFW Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with DFW Granite.
Deposit Level
2.2
High
Deposit Level
We rate the deposit level of DFW Granite as High.
Our research found that DFW Granite requires a deposit of 70% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with DFW Granite.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by DFW Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from DFW Granite.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of DFW Granite as Average.
According to our mystery shopper evaluation, DFW Granite provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with DFW Granite.
Affordability
4.6
Low
Affordability
We rate the price level of DFW Granite as Low.
Our mystery shopper research revealed that DFW Granite offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $57.76 per square foot, while for Carrara Morro quartz, the price was $58.85. These prices fall into the Low category, making DFW Granite an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $4817 for Calacatta Idilio quartz and $4908 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from DFW Granite.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of DFW Granite
Identifies as veteran-owned
Identifies as women-owned
Online estimates
On-site services
Accepts Credit Cards
Plastic-free packaging
Kitchen & Bath
Countertop contractor
Construction company
Countertop store
Granite supplier
Marble contractor
Marble supplier
Reviews about DFW Granite
All (48)
Google (13)
Facebook (5)
Yelp (30)
Source:Google
Kyle Schellhorn
Date: 2024-03-05 22:53:10
Michele, Shirley, and the DFW Granite installers were a pleasure to work with. From the coordination of stone procurement through the final installation, they both provided excellent communication, established clear expectations, and offered competitive pricing. Their attention to detail from the start caught my attention and was very thankful for. The day of installation, Michele was on site and acted as the liaison and ensured all expectations were met. DFW Granite truly blew me away. They are a no fuss - no gimmick fabricator/installer. Thanks to the DFW Granite team for the new countertops. The pictures say it all. It was a pleasure to work with you all and would recommend ya'll to anyone.
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Source:Google
Priya Nair
Date: 2024-03-26 02:06:35
We recently got our kitchen remodeled and we’re so happy to use DFW Granite for our quartzite installation. They came recommended and even though their pricing was at par with other fabricators; what stands them apart from other is their timely and impeccable communication and attention to details. We were in constant communication with Shirley who was very responsive and assisted us so well in choosing the material we were looking for. Michele is detailed and does her mapping meticulously. The team that worked on the day of installation were fantastic and we loved how quickly they got through. In the end we love how our kitchen turned out and would recommend them !!
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Source:Google
M H
Date: 2024-06-24 01:07:50
Renovating is painful seemingly no matter how well one vets subcontractors.
But that’s not the case with Michelle and all her team. She is incredibly knowledgeable, attends to detail, efficient, fairly priced, and responsive. If only all renovations went as smoothly as having countertops installed with DFW Granite!
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Source:Google
J D
Date: 2024-05-16 18:58:58
Highly recommend DFW Granite. We had a fantastic experience. From the beginning to the end of our project, the communication was excellent with Michele and Shirley. The vendors they pointed us towards to find a granite slab were great too. The day of installation went extremely smoothly. Michele was on site the whole time. The crew was polite and professional. We are so pleased with our new bathroom granite countertops and sinks.
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Source:Google
Stephen Klotz
Date: 2024-10-20 14:01:28
Michele and DFW Granite are outstanding. Michele was meticulous and very helpful at every step. She's an exceptional manager who oversaw all phases from initial consult through job completion. She had many photo examples to help us make choices and her suggestions were excellent. Up front pricing was very clear and very reasonable. Work crews were courteous, efficient and attentive to every detail. We would highly recommend them to our friends.
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Source:Google
Denise hx27512
Date: 2024-11-11 15:47:42
Working with Michele and her team was one of the BEST and easiest contractor experiences I’ve EVER HAD! No hassles and very professional. The job was done smoothly, timely and completed perfectly! If I had to do it again I would go right back to DFW Granite. Thank you for the great job you all did on my kitchen counters! Absolutely beautiful!!!
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Source:Google
Timothy Powell
Date: 2024-04-04 22:36:06
DFW Granite did an amazing job with our kitchen and backsplash renovation. This has beautifully updated our kitchen. Michelle is very hands on and guides you through every step. She is very professional as is her team. Shirley as well helped with the process of what was involved with the installation. We highly recommend DFW Granite for any kitchen renovation that one might have.
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Source:Google
Camilla C.
Date: 2023-11-06 21:18:14
We have worked with DFW granite on 3 occasions over the past 3 years for kitchen and bathroom remodels and have been extremely happy with their attention to detail, professionalism, and communication each time. Michele’s experience and keen eye are apparent as she is diligent and knowledgeable in measurement and design. She clearly cares about making sure her clients are happy with an aesthetically pleasing installation, and does a good job in setting accurate expectations throughout the process (whether it’s about timing, maintenance, or seam placement). We found DFW granite’s pricing to be very competitive and fair when we compared them with other options in the area. Shirley makes scheduling and stone selection a very pleasant experience, and is easy to reach with any questions. We plan to use them again in the future and we highly recommend them to anyone looking for an honest and skilled company!
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Source:Google
Pam Maddox
Date: 2024-02-28 02:53:46
When I initially contacted DFW GRANITE, I was uncertain about where to start in the process. However, after a brief conversation with Shirley and Michele (owner), I immediately felt at ease, realizing that I had found the right company for my project. Their professionalism and informative approach from the beginning to the end were very impressive. The results were AMAZING! If you are looking to transform and elevate your space, I highly recommend DFW GRANITE.
Pam M.
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Source:Google
Su Faw
Date: 2024-12-12 16:21:57
I couldn’t be happier with my new kitchen countertops! Michelle is truly a perfectionist—she took incredibly precise measurements and provided excellent advice on both the choice of stone and the overall kitchen design. The installation process was seamless, completed in just one day with impressive efficiency. They left everything spotless afterward, and the communication throughout the project was outstanding. I highly recommend Michelle and her team for anyone looking for high-quality workmanship and professional service!
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Source:Google
Michelle Vitale Lightsey
Date: 2024-06-21 15:00:51
Beyond impressed with the communication from the beginning of our granite selection, fair price transparency, design consultation, professionalism, craftsmanship and commitment to excellence and customer experience. Michele has 29 years of experience and is a longtime leader in the industry locally with a strong reputation and tenured 17 year install team that is a second family. DFW Granite will wildly exceed your expectations!
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Source:Google
Austin Allton
Date: 2024-08-27 19:29:23
Excellent experience with DFW Granite. Michele and Shirley communicated well, kept me in budget and were timely. Installers were courteous and cleaned up after themselves. Michele, the owner, was on site for the entirety of the install. I’d highly recommend based on overall professionalism and price.
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Source:Google
Christina Huddleston
Date: 2024-08-07 14:04:12
Used them for my kitchen update using Taj Mahal quartzite and all I can say is WOW. From start to finish Michele and her team were great at communicating and made the process stress free. The day of installation the guys were so detailed and made sure to take care of cleaning up afterwards. We couldn’t be happier with the transformation. We will be using them for any countertops in the future!
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Source:Facebook
Matt B-Unaffiliated
recommends
Michelle and co. did a great job on my countertop and tile backsplash remodel. Very timely, thorough, with a good price. Would recommend to anyone looking for a kitchen glow up!
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Source:Facebook
Michelle Lightsey
recommends
Beyond impressed with the communication from the beginning of our granite selection, fair price transparency, design consultation, professionalism, craftsmanship and commitment to excellence and custo
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Source:Facebook
Joan Hembd Dorr
recommends
Highly recommend DFW Granite. We had a fantastic experience. From the beginning to the end of our project, the communication was excellent with Michele and Shirley. The vendors they pointed us towards to find a granite slab were great too. The day of installation went extremely smooth. Michele was on site the whole time. The crew was polite and professional. We are so pleased with our new bathroom granite countertops and sinks.
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Source:Facebook
Paul Gieseking
recommends
Professional, They do exactly what they say and keep us informed. They delivered exactly what we wanted, and even earlier than their first install estimate.
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Source:Facebook
Colette Lopez
recommends
DFW Granite did an excellent job installing my Kitchen and Bathroom countertops! Michele communicates all expectations and ensures the job runs smoothly! I highly recommend this company!
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Source:Yelp
Jay W.
Date: 2025-07-18 17:01:11
DFW Granite installed a new bathroom countertop and sink for us on 7/16/25. The work was exceptional, the best! Communication was quick and first-rate. The owner, Michele, came initially to our home to measure and explain what to expect. Then, during the actual installation, she oversaw every aspect of the work, exhibiting care for our home even in the smallest detail. She even personally cleaned the small bits of dust off the floor before she left. All her employees were courteous and professional and did an expert job. This is the fourth room DFW Granite has done for us--kitchen, laundry, and bar countertops in the past--and now the guest bathroom countertop. Over the years, for home remodels and room updates, we continue to trust them to do a beautiful job and they have.
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Source:Yelp
Skyler R.
Date: 2025-03-10 20:51:04
DFW granite did a fantastic job installing our kitchen counters. We hired them to install an over sized slab and a small bar addition at a later date. They were able to source an oversized slab and a matching remnant. The install team was prompt and professional.
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Source:Yelp
Glenn D.
Date: 2025-02-17 16:14:19
Incredible work, very detailed, and knowledgable. I would highly recommend DFW Granite. Michele is very thorough and detail oriented and recommended a terrific countertop supplier. Will definitely use DFW Granite for future work.
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Source:Yelp
Stephen K.
Date: 2024-10-20 14:02:38
Michele and DFW Granite are outstanding. Michele was meticulous and very helpful at every step. She's an exceptional manager who oversaw all phases from initial consult through job completion. She had many photo examples to help us make choices and her suggestions were excellent. Up front pricing was very clear and very reasonable. Work crews were courteous, efficient and attentive to every detail. We would highly recommend them to our friends.
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Source:Yelp
Sophia K.
Date: 2024-08-09 01:54:49
From first inquiry until job completion, Michele & her team are top notch. Shirley in the office is always very helpful and clear with instructions. The tradesmen are very good at what they do, and are very personable to have in your house for several hours. Fabrication and install prices for kitchen counters is more than fair, and probably better than anywhere else you'll find. Will definitely choose DFW Granite again for our next project.
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Source:Yelp
Scott C.
Date: 2024-03-18 23:32:29
Great experience - great service - very professional, reliable, and personable - we couldn't be happier -
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Source:Yelp
Kaylan P.
Date: 2023-11-30 12:43:34
I had countertops installed by Michele and her team this week and couldn't be happier! They look great, but almost more importantly, the process was made easy by them. The communication was clear and timely, and the guys who came out to do the install were professional. Projects can be stressful - but they made it enjoyable. Thanks!
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Source:Yelp
Vicki M.
Date: 2023-09-07 21:40:55
Excellent Communication, Exceptional Quality of Work, Remodeling is a very stressful process, but DFW Granite took away all the stress and delivered exactly what we wanted!
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Source:Yelp
Shreedhar R.
Date: 2023-05-22 17:54:11
DFW Granite did an excellent job installing granite counter tops for my kitchen and bathrooms. They did an excellent job installing and making sure that the job was done to my satisfaction. The team is also great with communication and they are very easy to work with. They take the job seriously and let you know what is going on every step of the way. Michele, Shirley and the installers are all very nice and polite and were a pleasure to work with. They also had the best prices in DFW that I could find. I would highly recommend them.
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Source:Yelp
Mindy B.
Date: 2023-04-22 19:28:21
It can be scary picking out new countertops and backsplash. Michele and DFW Granite did a great job in coming alongside us each step of the way. She made sure we knew all our options. The installation is top notch. We couldn't be happier we found DFW Granite.
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Source:Yelp
Linda M.
Date: 2023-04-18 01:25:58
We were wanting to replace the kitchen, bar and bath countertops and did not know where to begin. From finding the stone to who would install it seemed so daunting to us. Our first phone call was to DFW Granite and from the moment Shirley picked up the phone and took us through the process as if we were already a customer, we knew we'd be doing business with them. We were shocked at the level of information she provided us during that first conversation that she even told us the name of the stone we should take a look at based on what we told her we wanted. She was spot on with her recommendation of Taj Mahal Quartzite that we didn't even search for anything else. She even set up appointments for us to go look at the stone at 3 different places. once we made a decision, a quote was given and the work started. Michelle, the owner, came out and meticulously measured, checked and double checked her work to ensure the templating was done accurately. From the moment the measuring was done to the product delivery took one and a half weeks. Mario Jr., Juan and Jose, the installers, were such a joy to be around and did amazing work. Michelle is also present during the whole installation process, which provides that added peace of mind that things will be done right. Rarely if ever, any more, do I encounter people who are passionate about their work and care about customer service. It is not surprising the whole team works like clockwork as they've all been together for over 15 years and genuinely care for one another. In turn, they care about the customer. Thank you Shirley, Michelle, Mario Jr., Juan and Jose. You guys are truly amazing!
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Source:Yelp
Shaun O.
Date: 2023-01-10 20:55:04
DFW Granite is fabulous, love my new kitchen countertops. I bought Taj Mahal quartzite, it took me forever to find the color I wanted, the owner & sales staff were patient, professional, and timely!! Would highly recommend.
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Source:Yelp
Alexandra R.
Date: 2022-11-21 17:50:19
Michele, Shirley, and the DFW Granite team did an amazing job on my kitchen countertop and backsplash project! From the moment I sent a request for a bid, they were incredibly responsive, clear, and professional in communication. They answered all of my many questions and even hunted down a seemingly impossible to find extra large quartz slab in the exact style I was looking for. Their installation crews (both countertops and tile) are perfectionists and paid close attention to every detail. My kitchen is now light, bright, and beautiful! I highly recommend their services and will not hesitate to use DFW Granite again when the time comes for my next stone project.
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Source:Yelp
Cesar M.
Date: 2022-09-02 22:16:49
When I called DFW Granite for a quote for renovating my kitchen I was able to tell how Professional and responsible they are. They schedule a site visit for measurements and explain the process. Michele and Shirley make you feel like the only and most important project they have even though they are pretty busy finishing and staring other jobs. They have worked on a timely manner and the final product is what you expect from a top contractor. I highly recommend DFW Granite and would call them on my next project.
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Source:Yelp
Bennett T.
Date: 2022-08-05 21:41:11
Had a great experience with DFW Granite! Their team was a great help throughout the entire process. Shirley helped me find countertop material that could outfit my entire kitchen with just one slab. Michele helped answer all of my questions and set us up for success during the final walkthrough and measurement. Overall the process was quick, straightforward, and efficient. My installation was completed in less than 2 hours.
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Source:Yelp
Patricia J.
Date: 2022-06-02 13:54:14
We used this company for countertops and backsplash. We used quartzite from countertop all the way to the ceiling as backsplash.
Michelle and Shirley have great customer service and communication. Through out the whole process from us calling in and asking questions to setting up appointment and all the way to the installation day.
I love that Michelle is hands on and has a mind of an engineer. Mario is the lead installer and when he came in to do the measurements, he took his time and was very meticulous with his measurements, which I was very happy to see bc the previous company came in and in less than 20minutes he was done. I really appreciate Mario's perspective and way of working with his team.
The crew works well synchronized. They all helped clean up and left our area as clean as when they came in. This company is very knowledgeable and answered all of our questions and concerns. We also got some tips and recommendations to keep our beautiful quartzite looking great. Overall I highly recommend them for your next project.
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Source:Yelp
Ted D.
Date: 2022-03-24 23:03:43
I thought this was going to be a complicated process. I was wrong. When I called DFW Granite, Shirley explained everything. After we picked our slabs we were transitioned over to Michelle (the owner). She's been doing this for a long time and her experience is obvious. Our job was completed 1 week early and we are 100% satisfied. The entire team including the installation crew are experts. And BTW...the installation crew is part of DFW Granite not sub contractors. They treated my home with respect and Michelle was onsite during the entire installation....amazing.
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Source:Yelp
Jill T.
Date: 2022-01-19 02:23:42
I put out bids through multiple companies, but the very moment I met Michelle, I knew DFW Granite was the company I trusted to do my kitchen. Michelle is there every step of the way and was so thorough in explaining everything. She helped with stone choices and edges, making it nearly effortless for us. The team showed up on time and did an absolutely outstanding job in my kitchen! They are courteous and clean. I love my new countertops! We dealt with a lot of flaky contractors when we did stone work in the past. Luckily we found DFW Granite and will be using them again as we remodel this house!
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Source:Yelp
Steve A.
Date: 2021-11-29 16:15:31
Terrific experience from start to finish. We built a backyard living area and our contractor's normal contacts couldn't meet our time requirements due to current market demand. We found DFW Granite after a short search on the Web and quickly noticed that their customer reviews are outstanding.
Upon contact, they were very responsive and thorough in responding to questions and giving us details on the process. We had quotes in a short timeframe and a wide variety of options for granite wholesalers where we could pick the exact granite color/type. Our expectations were exceeded and we found something that was far better than our initial design concept.
The office is VERY thorough in giving details on process, next steps and status. They are very timely and make you feel like you are customer #1 throughout the process.
Finally, the owner takes the measurements and is very thorough in getting every measurement, corner and curve carefully noted. On installation day, she provides thorough oversight and care in the process, working with a crew that has been with her for several years. One note, their installation time was much shorter than competition AND they were even able to move us up on the schedule due to cancellation, which helped us have the project done in time for a holiday!
I am very happy with the entire experience and it gave a lot of satisfaction to know we are supporting a local business that can do the work well but not be too big to treat me like "a number".
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Source:Yelp
Joseph R.
Date: 2021-11-03 19:38:45
Great job from the team at DFW Granite. A+ communication, Quality of Work and Value. I will defiantly be using DFW Granite for all my future projects.
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Source:Yelp
Beth K.
Date: 2021-08-26 17:09:12
We have a historic district home. and thought soapstone would be the way to go for our new countertops. Looking at websites for countertop fabricators, the DFW Granite website had all the information we needed - what the process is, what to do, even helped us look at all the soapstone available now in inventories.
So they were the first company we called with questions. The person who answered the phone was so phenomenally helpful and sharp ("We have worked with the same crew for years, we have our own plumber you pay directly for a moderate fee...") that once we determined the estimate was fair (good, actually) we went ahead with them, and are very happy we did.
At the initial visit for measuring and preparation by the owner of the company I was told that she is present at all installs! Also she went to a lot of trouble to tell me potential glitches and things I would have to deal with later (nothing is square, of course, it's a 100 year old house). The install group, the person in the office, all have worked together for years, and it showed.
The result is better than I ever expected and such a delightful upgrade to our life. Besides being beautiful and never having to worry about where I set a hot pot down, the soapstone is warm for stone and the colors are beautiful.
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Source:Yelp
David B.
Date: 2020-06-27 20:15:20
We recently had our kitchen updated and used DFW Granite. Michele with DFW Granite coordinated our whole project with expert care and precision. All the workers who handled various parts of the project were timely and professional. We got great service at a great price and the result is amazing. We had six pieces of granite countertop fabricated and installed along with a travertine subway tile backsplash. I sincerely recommend DFW Granite!
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Source:Yelp
AJ S.
Date: 2018-09-20 15:33:32
Michele and team helped transform our home :)The quality of product, work, and professionalism was top notch. Highly recommend - would use them again in a heart beat!
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Source:Yelp
Heather N.
Date: 2017-09-12 13:17:20
DFW Granite was a joy to work with on my kitchen remodel! They were quick to get me an estimate via e-mail and honored that estimate after final measurements. Great value! Michelle took lots of time to explain every step of the process and checked a few times in during installation via phone. The work was first class and the installation team was on-time, efficient, and polite. DFW Granite will get my future business.
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Source:Yelp
Jake W.
Date: 2017-03-20 13:27:56
Michele and her team did an amazing job. My wife and I were a little nervous as this was a big investment for us. Michele answered all of our questions and her team really paid attention to the details.
When looking at fabricators we spoke with 3 different companies who all wanted to put a seam on island. Michele knew it was important to us to avoid the seem and she was able to do it all in one piece even though it was much harder for them.
She spent a lot of time answering questions for us and tried to meet our expectations...which she did! I can't state enough how pleasant it was working with her and her team!
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Source:Yelp
Jill K.
Date: 2017-01-12 20:12:56
From the beginning to the end of the job, Michele, Shirley, and the entire team worked closely with me and delivered exactly what I had envisioned for my kitchen countertops and backsplash. When I first phoned, Shirley emailed documents explaining exactly how to measure my countertops so that I could get a preliminary estimate up front. I knew that I wanted high-end exotic granite. Michele and Shirley were both very patient with me and quick to respond via email and phone whenever I had questions. They tracked down and gave me estimates for all 5 of my preliminary granite selections. My husband and I went to the granite supplier, looked at the slabs, and selected our favorite. All of this happened before a single cent changed hands. Very impressive! I set an appointment with Michele, during which she verified the preliminary measurements, set my expectations regarding the job and any problems that might arise, and presented me with the contract. It couldn't have been easier! Michele's crews arrived exactly as scheduled, performed their work beautifully, and left our home clean. They started the job on Wednesday, December 21st and completed it on Friday, December 23rd. We had extended family over for lunch the very next day on Christmas Eve, and they got to admire the finished kitchen! My thanks to Michele, Shirley, Mario, and all the other crew members who worked so hard to complete my kitchen on schedule!
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Source:Yelp
Allen M.
Date: 2016-09-28 18:06:10
I have to highly recommend Michele and everyone at DFW Granite. We had a small job, installation only and I felt like we were treated as well as someone who would spend thousands of dollars on renovating an entire kitchen. The whole process was easy and the work was reasonably priced.
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Source:Yelp
Kenneth E.
Date: 2016-02-03 20:02:14
Everything was perfect and on time! Michele has a passion for her profession and is very knowledable. They promptly answered all of my questions and any concerns I had. I would refer to anyone. Workers were great and cleaned up . They did a great job at my house and I will use them again on my next house.
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Source:Yelp
Jeremy R.
Date: 2015-08-12 21:15:43
Working with this company was a pleasure. They were very quick and efficient. I truly appreciated how clean they were. They went out of their way to protect the existing finishes inside my house before ever starting work. They were very prompt. Whenever they gave me a meeting time, they always arrived within fifteen minutes of that time. I highly recommend this company to anyone.
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Source:Yelp
Heather E.
Date: 2014-10-10 22:07:47
I got a quote via email for this company but decided not to use them.
The email responses I got back were not ugly, but so very DRY and UNWELCOMING. The lady gave short answers and never made any kind of reference to being happy or to work with me or looking forward to helping me. Twice she emailed me back asking a question I had already answered, making it obvious that she didn't read my responses well. I assume my small residential job was just not big enough for them to care much about. Going elsewhere.
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FAQ About DFW Granite — Based on Independent Research
What materials can I order a countertop from DFW Granite?
During our independent research, we found that DFW Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by DFW Granite’s clients in Plano, TX for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does DFW Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, DFW Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does DFW Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by DFW Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does DFW Granite most often implement in Plano, TX?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that DFW Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of DFW Granite?
The company’s office is located at 10230 Bickham Rd #300, Dallas, TX 75220, but its work is not limited to just the city of Plano, TX. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does DFW Granite work with?
Like many participants in our rating, DFW Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, DFW Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does DFW Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether DFW Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does DFW Granite offer any discounts on countertop fabrication in Plano, TX?
According to our research, DFW Granite does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, DFW Granite may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of DFW Granite in Plano, TX?
According to the assessment of our independent rating, DFW Granite in Plano, TX falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $4817$ at a rate of $57.76$ per sq. ft., and the cost using Carrara Morro quartz was $4908$ at a rate of $58.85$ per sq. ft. These prices turned out to be among the lowest of all companies in Plano, TX, which allowed us to categorize DFW Granite as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from DFW Granite?
Yes, according to our research, DFW Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at DFW Granite?
According to the results of our independent research, DFW Granite from Plano, TX quoted a turnaround time of 28 business days for the fabrication and installation of a stone countertop. Acting as a mystery shopper, our analyst contacted the company with a request to produce and install a 83.4 sq. ft. stone countertop. A company representative stated that the project could be fully completed in 28 business days, which allowed us to classify the company as one with a long turnaround time.
It’s important to note that the timeframe provided to our mystery shopper may differ from what you’ll be quoted, as turnaround time depends on many factors — including the complexity of the project, the material selected, and the company’s current workload. We recommend confirming the actual timeframe directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take DFW Granite to prepare a quote for countertop fabrication and installation?
According to our research, DFW Granite in Plano, TX prepared the project estimate within 28 days. After a phone conversation, our mystery shopper sent a quote request to the company representative, based on a completed 83.4-square-foot countertop project, and received a detailed estimate for the fabrication and installation. This turnaround time allowed us to classify the company in the category with a very slow quote preparation speed.
Please note that estimate preparation times may vary depending on the company’s current workload, the complexity of your project, and the selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and clarify the current turnaround time.
Does DFW Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, DFW Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does DFW Granite provide for its work?
According to our information and industry practice, DFW Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact DFW Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on DFW Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
DFW Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let DFW Granite know that you found them through the National Ranking Countertops Contractors!