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About Cutrock Granite — Ranked №4 Countertop Fabricator and Installer in Newberry, SC
44.19
total score
The main rating value calculated from more than 30 indicators.
Exact value: 44.188016 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Cutrock Granite, founded in 2009, ranked number 4 in Newberry, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Cutrock Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Cutrock Granite: Total Score & Key Ratings
The Total Score of 44.19 out of 100 achieved by Cutrock Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Cutrock Granite has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.55 out of 5.
You can read detailed information and evaluations from our independent research of Cutrock Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Cutrock Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Cutrock Granite
Cutrock Granite, LLC offers kitchen and bathroom countertops services. Granite countertops of this company differ from others in quality and price. After detailed study of information in Google, on company websites and on social networks our team decided to add Cutrock Granite, LLC to the catalog onlyprofi.com and here are the reasons: the number of variants for countertops, price-quality ratio and the level of customers’ satisfaction. The company was founded by a small family 30 years ago. Nowadays Cutrock Granite, LLC installs countertops successfully all over the world.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 10
Google
5
reviews: 4
YELP
n/a
reviews: n/a
Facebook
5
reviews: 6
CoCo
n/a
reviews: n/a
Mystery Shopper Report
2.6
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.552619 out of 5.
criteria: 10
Staff friendliness
3
Good
Staff friendliness
We rate the staff friendliness of Cutrock Granite as Good.
According to our mystery shopper research, the staff at Cutrock Granite demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Cutrock Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Cutrock Granite directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Cutrock Granite as Good.
The staff member from Cutrock Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Cutrock Granite may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.1
Established
Company Age
Cutrock Granite is an established company, operating since 2009.
According to our research, Cutrock Granite has been in business since 2009, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Cutrock Granite directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Cutrock Granite has a dedicated office.
Our research revealed that Cutrock Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Cutrock Granite directly to confirm the latest details.
Own Production
0
No Data
Own Production
We were unable to confirm whether Cutrock Granite has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Cutrock Granite operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Cutrock Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Cutrock Granite directly for more information.
Veterans Discount
5
Yes
Veterans Discount
Cutrock Granite offers discounts for veterans.
Our research revealed that Cutrock Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Cutrock Granite directly to confirm the accuracy of this data.
Production time
3
Standard
Production time
We rate the production time of Cutrock Granite as Standard.
During our research, Cutrock Granite quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Cutrock Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Cutrock Granite.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Cutrock Granite as Standard.
Cutrock Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Cutrock Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Cutrock Granite.
Quote Time
1.2
Very Slow
Quote Time
We rate the quote preparation speed of Cutrock Granite as Very Slow.
Our research revealed that Cutrock Granite provided a quote with significant delays. This performance places them in the Very Slow category. We recommend discussing quote preparation timelines with Cutrock Granite in advance to avoid misunderstandings.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Cutrock Granite.
Affordability
3
Average
Affordability
We rate the price level of Cutrock Granite as Average.
Our mystery shopper evaluation found that Cutrock Granite quoted a price of $115.47 per square foot for Calacatta Idilio quartz and $101.74 for Carrara Morro quartz.
The total price for the finished and installed product measuring 83.4 square feet was $9630 for Calacatta Idilio quartz and $8485 for Carrara Morro quartz.
These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Cutrock Granite.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Cutrock Granite
Wheelchair accessible parking lot
Granite supplier
Reviews about Cutrock Granite
All (6)
Google (2)
Facebook (4)
Source:Google
Charles Weatherly
Date: 2024-01-17 22:16:47
Cutrock Granite did a wonderful job on all the counter tops for our bathroom vanities. They turned out great!!! They are a family owned business and CARE about their work and it shows. They were also very accommodating to our needs and I will have to say they fulfilled every one of our requests with pleasure. My wife and I could not be happier with the job they did and we will not hesitate to recommend Cutrock Granite to anyone that needs counter top work. They exceeded our expectations with their quality workmanship and customer service. THANKS AGAIN to the Cutrock Team!
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Source:Google
Denise Rigozzi
Date: 2023-08-12 15:38:00
I recently had new countertops installed by these guys & I couldn't be happier. The product is fantastic, the installation was quick & easy. The crew were great & they truly ensure that everything is done meticulously. I highly recommend this company if you're looking for fabulous new countertops.
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Source:Facebook
Christie Gates
recommends
I can not recommend Cutrock Granite enough. We were disappointed when other companies in the area told us there would be over a 2 month turnaround time. When we found Cutrock Granite, they responded to us instantly and were able to measure and install within three weeks! Not to mention, they had the most reasonable price out of everyone we had talked to.
We could not be happier with how our sparkly quartz countertops turned out and we love how professional the members of this company are. Thank you so much!
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Source:Facebook
Sally Ann Gass
recommends
Love love love our kitchen counter. Michael and the crew did a very professional job in putting in the counter tops. Loved their laughter of working. Very relaxed. Could not ask for a better crew and Ashton at Cutrock is a very great person to work with in choice of granite since there is so much to choose from. Recommend this place highly.
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Source:Facebook
Ronald Clyde Charette
recommends
My wife really loves our Kitchen counters and island counter tops..... Really a good and fast job of putting them in....
Read more
Source:Facebook
Nicki Crowe
recommends
They are truly the best. The only company I will ever use for any granite or marble needs.
Read more
Source:
FAQ About Cutrock Granite — Based on Independent Research
What materials can I order a countertop from Cutrock Granite?
During our independent research, we found that Cutrock Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Cutrock Granite’s clients in Newberry, SC for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Cutrock Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Cutrock Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Cutrock Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Cutrock Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Cutrock Granite most often implement in Newberry, SC?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Cutrock Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Cutrock Granite?
The company’s office is located at 133 Wilson Park Dr, Newberry, SC 29108, but its work is not limited to just the city of Newberry, SC. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Cutrock Granite work with?
Like many participants in our rating, Cutrock Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Cutrock Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Cutrock Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Cutrock Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Cutrock Granite offer any discounts on countertop fabrication in Newberry, SC?
Yes, based on the results of our research, Cutrock Granite offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Cutrock Granite in Newberry, SC?
According to the assessment of our independent rating, Cutrock Granite in Newberry, SC falls into the category of contractors with a mid-range price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $9630$ at a rate of $115.47$ per sq. ft., and the cost using Carrara Morro quartz was $8485$ at a rate of $101.74$ per sq. ft. These values fell within the city-wide market average, which allowed us to classify Cutrock Granite as a company with a moderate pricing policy.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Cutrock Granite?
Yes, according to our research, Cutrock Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Cutrock Granite?
According to the results of our independent research, Cutrock Granite in Newberry, SC quoted a standard turnaround time for the fabrication and installation of a stone countertop — 21 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop measuring 83.4 square feet. A company representative informed us that the project could be completed within 21 business days, which allowed us to categorize the company as a contractor with a standard turnaround time.
It’s important to understand that the timeframe provided to our mystery shopper may differ from what you are offered, as the turnaround time depends on several factors — including project complexity, the selected material, and the company’s current workload. We recommend contacting the company directly through our website — by submitting a request, calling, or messaging — to confirm the actual timeline for your project.
How long does it take Cutrock Granite to prepare a quote for countertop fabrication and installation?
This content is coming soon..
Does Cutrock Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Cutrock Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Cutrock Granite provide for its work?
According to our information and industry practice, Cutrock Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Cutrock Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Cutrock Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Cutrock Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Cutrock Granite know that you found them through the National Ranking Countertops Contractors!