Cutrock Granite

We rate the staff friendliness of Cutrock Granite as Good. According to our mystery shopper research, the staff at Cutrock Granite demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category. Important: Our rating is based on the personal experience of our mystery shopper with Cutrock Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Cutrock Granite directly to better understand their approach to customer service.

We rate the staff expertise of Cutrock Granite as Good. The staff member from Cutrock Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Cutrock Granite may vary. We recommend contacting the company directly for more comprehensive information.

Cutrock Granite is an established company, operating since 2009. According to our research, Cutrock Granite has been in business since 2009, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Cutrock Granite directly to confirm the accuracy of the details.

We note that Cutrock Granite has a dedicated office. Our research revealed that Cutrock Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Cutrock Granite directly to confirm the latest details.

We were unable to confirm whether Cutrock Granite has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Cutrock Granite operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Cutrock Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Cutrock Granite directly for more information.

Cutrock Granite offers discounts for veterans. Our research revealed that Cutrock Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Cutrock Granite directly to confirm the accuracy of this data.

We rate the production time of Cutrock Granite as Standard. During our research, Cutrock Granite quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects. Important: Our evaluation is based on information provided by Cutrock Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Cutrock Granite.

We rate the deposit level of Cutrock Granite as Standard. Cutrock Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Cutrock Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Cutrock Granite.

We rate the quote preparation speed of Cutrock Granite as Very Slow. Our research revealed that Cutrock Granite provided a quote with significant delays. This performance places them in the Very Slow category. We recommend discussing quote preparation timelines with Cutrock Granite in advance to avoid misunderstandings. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Cutrock Granite.

We rate the price level of Cutrock Granite as Average. Our mystery shopper evaluation found that Cutrock Granite quoted a price of $115.47 per square foot for Calacatta Idilio quartz and $101.74 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $9630 for Calacatta Idilio quartz and $8485 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Cutrock Granite.