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Everett, WA City Rating: We have identified this city as the primary city for this contractor.

Custom Touch Granite

since 2005

Examples of works performed by Custom Touch Granite

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About Custom Touch Granite — Ranked №4 Countertop Fabricator and Installer in Everett, WA

62.88

total score

The main rating value calculated from more than 30 indicators.
Exact value: 62.877294 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Custom Touch Granite, founded in 2005, ranked number 4 in Everett, WA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Custom Touch Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Custom Touch Granite: Total Score & Key Ratings

The Total Score of 62.88 out of 100 achieved by Custom Touch Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Custom Touch Granite has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.33 out of 5.

You can read detailed information and evaluations from our independent research of Custom Touch Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Custom Touch Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Custom Touch Granite

Do you want to refresh the interior of your kitchen or vanity? Custom Touch Granite provides modern solutions for dwelling. The company has operated in the furniture construction sector for 10 years and embodied dozens of original ideas. Stone countertops are the main specialty of the business. Employees process marble, granite, and quartz. Paying particular attention to stone features allows for increasing durability and preserving natural properties. Original stone patterns make countertops real pieces of art and serve as the main decoration of room interiors. The cost of new countertops includes delivery, replacement, and mounting.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.332658 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

4

Very Good

Company Age

3.7

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

2

High

Quote Time

0

No Data

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Custom Touch Granite

Small business

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Credit cards

Debit cards

Free parking lot

Accepts Credit Cards

In store shopping

Countertop Installation

Countertop store

Granite supplier

Marble supplier

Reviews about Custom Touch Granite

All (12)

Google (8)

Yelp (4)

Source: icon-google Google
avatar

Fred Harring

Date: 2023-02-23 20:43:11

Mark and David did a fantastic job! They drove 3+ hours in a snowstorm early this morning to get to our house and then put in beautiful countertops. They were both very professional and polite. I highly recommend this company. They are the best!

Source: icon-google Google
avatar

Melody Kollmorgen

Date: 2024-04-13 19:19:22

Had a very small project need. They took time out of their very busy schedule to help me out and didn't charge me out of my budget. I highly recommend this place!

Source: icon-google Google
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Erika Stufflebeem

Date: 2024-06-01 21:36:43

reviews all from family or friends. over priced and subpar performance. you'll wait months for a quote, it will be wrong and much higher than others in the area. no other company has ever heard of this guy. watch your money, call Better Business Bureau before doing anything, and make sure you're actually getting the stone you pay for!!!

Source: icon-google Google
avatar

Wes Scott

Date: 2023-02-25 06:58:41

Shopped a couple of places before deciding on Custom Touch Granite. These guys were amazing from the start. Professional, communicative, great selection, honest, and no aggressive sales. We got updates through the whole process, template and install guys were on-time and efficient. Our installer was professional, polite, and just easy to work with. Pricing was completely fair and their timeline was quick. Highly recommend!

Source: icon-google Google
avatar

Baba Studio

Date: 2023-03-30 22:29:40

Received multiple quotes for reinstalling quartz countertops and backsplash after a kitchen remodel and decided to go with Custom Touch Granite. They were professional and friendly when helping us prepare our project. Mark did a great job installing and we were very happy with the work.

Source: icon-google Google
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kai abraham

Date: 2024-03-13 20:13:42

Great spot they helped me with a granite countertop I had already. It needed one of the rough flat sides to be shaped to a bullnose and polished to match the rest of the already done countertop. Most places were really expensive! When I came here they were happy to help and did my work in a couple days and was half the price of competitors. I would recommend this place! I also reached back out to ask for advice on how to remove a couple scratches and they again were happy to help and gave me good advice I used at my house! Sometimes your best friend is the right color Sharpie! Thanks for the help!

Source: icon-google Google
avatar

Mariah GC

Date: 2022-11-27 00:00:02

We reached out to several companies and ultimately chose Custom Touch Granite. They were responsive and professional. Original quote had digitally rendered images with counter shape and measurements. Mark worked with us to ensure our requests were met. Highly recommend this company for your remodel needs!

Source: icon-google Google
avatar

Sara M

Date: 2022-12-08 18:57:24

We just had new counters installed today and they did an excellent job with great attention to detail. Friendly guys and they cleaned up after themselves well! Highly recommended.

Source: icon-google Yelp
avatar

Wehibe B.

Date: 2025-06-30 04:36:56

Custom Touch Granite LLC - Quality, Integrity, and Exceptional Service My wife and I recently decided to update our kitchen countertop with a beautiful natural stone, Quartzite. Before finding Custom Touch Granite LLC, we first visited ProGranite Surfaces LLC to explore our options. Initially, a helpful lady at ProGranite Surfaces described where to see the slabs and even made recommendations on which warehouse to visit. We selected three stunning quartzite slabs, and my wife returned to ProGranite Surfaces LLC with the paperwork to discuss our choice and get a quote. Unfortunately, our experience there was disappointing. The customer service representative not only overpriced the stone--quoting us an astonishing $80,000 including installation--but also treated my wife in a manner that was far from professional or courteous. He made assumptions without proper communication and did not demonstrate the level of respect we expected. While I don't blame the company as a whole, it's clear that individual actions can deeply impact a business's reputation. I hope the management pays attention to who represents their company on the front lines. Feeling discouraged, my wife turned to Google and found Custom Touch Granite LLC. She visited them in person, bringing along the same paperwork she had shown to ProGranite Surfaces LLC. The difference in service was immediately apparent. The team at Custom Touch Granite was respectful, honest, and transparent from the very beginning. They called the warehouse in front of my wife to confirm the cost of the material and provided a fair and reasonable estimate for both the stone and installation--including a free bathroom sink. Impressed by their integrity and straightforward approach, we didn't feel the need to shop around with other contractors. We trusted Custom Touch Granite at face value, and they did not disappoint us at any stage of the process. From the initial customer service to the precise measurements and expert installation, every member of their team demonstrated professionalism, skill, and a genuine commitment to quality. When a minor issue was discovered, they responded promptly and resolved it without hesitation. Their service truly went above and beyond our expectations. If you're considering updating your kitchen, fireplace, or bathroom countertops, you can't go wrong with Custom Touch Granite LLC. Their quality-minded approach, combined with integrity and full customer service, sets them apart. We wholeheartedly recommend them and believe they deserve a gold star for their outstanding work.

Source: icon-google Yelp
avatar

Kai A.

Date: 2024-03-13 20:19:56

Great spot they helped me with a granite countertop I had already. It needed one of the rough flat sides to be shaped to a bullnose and polished to match the rest of the already done countertop. Most places were really expensive! When I came here they were happy to help and did my work in a couple days and was half the price of competitors. I would recommend this place! I also reached back out to ask for advice on how to remove a couple scratches and they again were happy to help and gave me good advice I used at my house! Sometimes your best friend is the right color Sharpie! Thanks for the help!

Source: icon-google Yelp
avatar

Regine S.

Date: 2016-02-03 15:24:52

Our first and not our last remodel with this company. From quality of material to workmanship, from friendliness to accuracy, honesty to cleanliness, this company did art work in our kitchen for sure. The kitchen is the most important place in our house and the work they did is simply: Amazing! This company lives by its promises and showed us nothing but respect and excellency.A trade not too many have left these days and is hard to come by for sure. They all went above and beyond and going the extra miles seems normal for everyone employed there. Their mission is to make sure, we are fully satisfied and it shows. Picking Granite is no easy task from what I hear my friends say, but they nailed it. The back splash is also perfect and I would not believe the accuracy and love that went into the install, if i would not have sen it with my own eyes. Wow for sure! The workers got our trust now since this is hard to come by these days and they made us more than happy. It felt like having our own loving family working in the house. We look forward to have you perform your next miracle in our bathroom(s) Thanks to all of you once again :)

Source: icon-google Yelp
avatar

A W.

Date: 2018-04-03 01:58:34

Travis was my point person when I was working on the remodel of my kitchen. He was great to work with and took me out to see how the materials are used and how he makes countertops from start to finish. IT was amazing to see. I hired him on the spot and put him to work. He and his crew came out to put the quartz counter tops in my kitchen within a couple of weeks. The work had a couple of issues that he addressed and he personally took care of them. All in all a good experience. He also got a big job from my work that I referred him to. She loves her kitchen also. My work was done about 3 years ago, but just getting around to posting a review. Better late than never I say. I was thinking of calling him back for my bathrooms.

FAQ About Custom Touch Granite — Based on Independent Research

What materials can I order a countertop from Custom Touch Granite?

What types of spaces does Custom Touch Granite fabricate countertops for?

What shapes of kitchen countertops does Custom Touch Granite fabricate?

What countertop design styles does Custom Touch Granite most often implement in Everett, WA?

What is the service area of Custom Touch Granite?

What types of clients does Custom Touch Granite work with?

Does Custom Touch Granite have its own countertop fabrication facility?

Does Custom Touch Granite offer any discounts on countertop fabrication in Everett, WA?

What is the price category of Custom Touch Granite in Everett, WA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Custom Touch Granite?

What is the fabrication and installation timeline for a countertop at Custom Touch Granite?

How long does it take Custom Touch Granite to prepare a quote for countertop fabrication and installation?

Does Custom Touch Granite offer cutouts for sinks, cooktops, or other elements?

What guarantees does Custom Touch Granite provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Custom Touch Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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