Custom Stoneworks

We rate the staff friendliness of Custom Stoneworks as Very Good. During our research, the staff at Custom Stoneworks demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Custom Stoneworks’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Custom Stoneworks directly to better understand their approach to customer service.

We rate the staff expertise of Custom Stoneworks as Excellent. The staff member from Custom Stoneworks who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Custom Stoneworks may vary. We recommend contacting the company directly for more comprehensive information.

Custom Stoneworks is an established company, operating since 2009. According to our research, Custom Stoneworks has been in business since 2009, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Custom Stoneworks directly to confirm the accuracy of the details.

We note that Custom Stoneworks has a dedicated office. Our research revealed that Custom Stoneworks operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Custom Stoneworks directly to confirm the latest details.

We note that Custom Stoneworks has its own production facility. Our research revealed that Custom Stoneworks operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Custom Stoneworks directly to confirm the accuracy of this data.

Custom Stoneworks offers discounts for veterans. Our research revealed that Custom Stoneworks provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Custom Stoneworks directly to confirm the accuracy of this data.

We rate the production time of Custom Stoneworks as Fast. According to our research, Custom Stoneworks quoted a project completion time of 16 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Custom Stoneworks during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Custom Stoneworks.

We rate the deposit level of Custom Stoneworks as Standard. Custom Stoneworks requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Custom Stoneworks may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Custom Stoneworks.

We rate the quote preparation speed of Custom Stoneworks as Average. According to our mystery shopper evaluation, Custom Stoneworks provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Custom Stoneworks.

We rate the price level of Custom Stoneworks as Below Average. Based on our mystery shopper research, Custom Stoneworks provided a quote of $88.25 per square foot for Calacatta Idilio quartz and $82.9 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $7360 for Calacatta Idilio quartz and $6914 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Custom Stoneworks.