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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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Springfield, MO City Rating: We have identified this city as the primary city for this contractor.

Custom Granite & Tile LLC

since 2006

Examples of works performed by Custom Granite & Tile LLC

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About Custom Granite & Tile LLC — Ranked №4 Countertop Fabricator and Installer in Springfield, MO

64.69

total score

The main rating value calculated from more than 30 indicators.
Exact value: 64.691184 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Custom Granite & Tile LLC, founded in 2006, ranked number 4 in Springfield, MO in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Custom Granite & Tile LLC among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Custom Granite & Tile LLC: Total Score & Key Ratings

The Total Score of 64.69 out of 100 achieved by Custom Granite & Tile LLC in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Custom Granite & Tile LLC has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.39 out of 5.

You can read detailed information and evaluations from our independent research of Custom Granite & Tile LLC’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Custom Granite & Tile LLC directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Custom Granite & Tile LLC

A family owned Custom Granite & Tile LLC has been fabricating countertops for kitchens and bathrooms in Springfield, MO and surrounding area for 16 years! Countertops can be made from quartz, marble or granite. Before making a conclusion about this business, please, read feedback of real clients on independent sources of information. Our analysis of Google services, BBB, company websites and social networks allowed us to make a decision that Custom Granite & Tile LLC can get into our catalog. The company will install for you kitchen quartzite countertops taking into account the personality of your space. Fast turnaround is the main advantage of the company.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.4

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.386053 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

3.5

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

3

Standard

Deposit Level

3

Standard

Quote Time

2.5

Average

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Custom Granite & Tile LLC

Small business

Delivery

In-store shopping

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Wi-Fi

Free Wi-Fi

Checks

Credit cards

Debit cards

Accepts Credit Cards

In store shopping

Countertop store

Reviews about Custom Granite & Tile LLC

All (15)

Google (9)

Facebook (6)

Source: icon-google Google
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Andrew Lupescu

Date: 2018-09-20 18:12:25

Amazing staff and even better work! I will definitely recommend George and his team to do any commercial or residential projects. Love their custom work!

Source: icon-google Google
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Marius Lupescu

Date: 2023-09-12 21:29:37

Phenomenal Work! The owner and the workers know what they’re doing!

Source: icon-google Google
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James Kolb

Date: 2020-06-09 13:07:21

This would be a better review. But they were late for the appointment they made. The workers were very professional and did a good job.

Source: icon-google Google
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Dennis Webb

Date: 2023-08-24 16:27:50

Couldn’t be happier with our quartz countertop. Looks just like the sample. Competitive price. Josiah and Zachary the installation guys were great. Very pleasant, professional, and cleaned up nicely.

Source: icon-google Google
avatar

Byron R.

Date: 2020-07-06 16:56:53

Middle of remodel problems with undermount sink caused issues (I ordered separate from CGT). Had to return defective sink and purchase replacement. CGT staff pulled counter and made adjustments for new sink. Much appreciated!

Source: icon-google Google
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Ryan Barnes

Date: 2022-12-23 22:17:58

I’m a 25 year veteran of the building industry and have built several subdivisions in the past. I also have a Masters degree in Business. Unfortunately, this company doesn’t understand the meaning of communication. Which is the number one downfall within an organization. I was told they were coming on a Monday and they didn’t show until Tuesday with no phone call. I obviously had to call them in order to get them to arrive. When they finally arrived I was then told I should have had my bathroom sink along with the under mount in the kitchen. I only had the under mount because that is what I was only told to have on site. Anyway, the products were brought out the next day in order to finish. My biggest complaint is that it’s been five days since and I have called everyday, but no one will return my call. You can’t sell your product and expect great customer satisfaction if you do not communicate! That’s why everyone I know in this business will know how incompetent this company is. Business 101, communicate, good luck!

Source: icon-google Google
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Melissa Blankenship

Date: 2023-09-29 02:31:50

I went to the store on 3 different occasions to try to get a quote for full new kitchen countertops. Each time, I was treated as if I was inconveniencing them and I never once received a quote for the work, let alone get my project on their schedule. Luckily, I found another local company that I had opposite experience at and now have a beautiful kitchen . I would spend my money elsewhere.

Source: icon-google Google
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Shawn Crosby

Date: 2022-01-25 15:15:56

We stopped by on the 10th of January. The lady at the counter never got up until we asked for help. We ended up providing all of our information and getting an estimate and we’re told allow two days before an assistant would reach us w a bud. We waited 4 days. Finally, the 5th day, I called. I was told the individual that helped us was no longer there. So, the process started over. We went back in and spoke w a new lady. She sat us up with an appointment to have our template done.She informs us installation would be the first or second week of February. 8 days later, a kid comes out to measure. The following day, I receive a call from an individual who I couldn’t understand his name. He says” this is such and such and we cannot do your job”. He would not give a reason why . I said you just waisted two weeks of our time. I would highly recommend using any other company in town besides this place. The owner is very unprofessional and their stories change daily.

Source: icon-google Google
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Stacy Foster

Date: 2020-02-22 19:41:52

Just drove an hour and a half to check out what they had and very disappointed in the service. Beautiful showroom and looked to have a lot of options. We were greeted, but the woman behind the desk never once asked how she could help us, got up to assist us, or even tell us someone would be with us in a moment as we were looking around.

Source: icon-facebook Facebook
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Bert Casper

doesnt_recommend

The worst experience I’ve ever had with a contractor. They have missed 3 out of 4 install appointments without any kind of communication to let me and the plumber know they were not going to make it. The one time they did show up they were 6 hours late. Then they cut my standard vanity top 2 inches short, kitchen backsplash 1 inch too wide, and didn’t offset the island as instructed. Complete cluster! Children working in customer service and installation. Save yourself some aggravation and have someone professional do any granite or tile work.

Source: icon-facebook Facebook
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Angela Vascan

recommends

Love their Staff and the work they do is the bests in town.

Source: icon-facebook Facebook
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Linda Brown Austin

recommends

Found the perfect accent tile and it arrived in less than a week. So impressed with their service and the tile. Outstanding!!! Thank you, Daniel!!

Source: icon-facebook Facebook
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Keith Evans

recommends

Their honesty, professionalism, and focus on making the customer happy. George, Sidney, and Daniel are the best. If you go anywhere else your wasting time and money. We had a large project for them, a tear-out and install and it went exactly as planned.

Source: icon-facebook Facebook
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Mike Janet Nath Hanak

recommends

We had them install our granite counter tops I honestly have never been so impressed with a company from start to finish

Source: icon-facebook Facebook
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Ryan Robb

recommends

I have had a working relationship with George at Custom Granite now for about 10 years. He and his company are the most upstanding, honest, hardworking granite company around. You can trust and rely on George to do everything he says he will. His installers are top notch. George himself goes way way above and beyond to satisfy his customer. There are none like him really. He works hard to continually bring in exotic pieces for me when I am looking. Best prices in town as well. Daniel in the front office is also very upstanding and great to deal with. George got a good one in him. Thanks guys for always working to please the Robbs. Ryan Robb, Robbs Portable Buildings

FAQ About Custom Granite & Tile LLC — Based on Independent Research

What materials can I order a countertop from Custom Granite & Tile LLC?

What types of spaces does Custom Granite & Tile LLC fabricate countertops for?

What shapes of kitchen countertops does Custom Granite & Tile LLC fabricate?

What countertop design styles does Custom Granite & Tile LLC most often implement in Springfield, MO?

What is the service area of Custom Granite & Tile LLC?

What types of clients does Custom Granite & Tile LLC work with?

Does Custom Granite & Tile LLC have its own countertop fabrication facility?

Does Custom Granite & Tile LLC offer any discounts on countertop fabrication in Springfield, MO?

What is the price category of Custom Granite & Tile LLC in Springfield, MO?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Custom Granite & Tile LLC?

What is the fabrication and installation timeline for a countertop at Custom Granite & Tile LLC?

How long does it take Custom Granite & Tile LLC to prepare a quote for countertop fabrication and installation?

Does Custom Granite & Tile LLC offer cutouts for sinks, cooktops, or other elements?

What guarantees does Custom Granite & Tile LLC provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Custom Granite & Tile LLC. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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