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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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contractor place 5
Jackson, MS City Rating: We have identified this city as the primary city for this contractor.

Custom Granite & Marble

since 1989

Examples of works performed by Custom Granite & Marble

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About Custom Granite & Marble — Ranked №5 Countertop Fabricator and Installer in Jackson, MS

48.59

total score

The main rating value calculated from more than 30 indicators.
Exact value: 48.593333 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Custom Granite & Marble, founded in 1989, ranked number 5 in Jackson, MS in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Custom Granite & Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Custom Granite & Marble: Total Score & Key Ratings

The Total Score of 48.59 out of 100 achieved by Custom Granite & Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Custom Granite & Marble has a rating of 4.2 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.54 out of 5.

You can read detailed information and evaluations from our independent research of Custom Granite & Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Custom Granite & Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Custom Granite & Marble

Custom Granite & Marble is in the top of customers rating of countertops companies. There is a lot of positive reviews concerning its products. The company is good at providing commercial orders and residential ones. You can buy countertops of high quality for every budget. There is a huge number of available materials: porcelain, granite, quartz. Workers of the company polish stone, that’s why countertops have a durable lifetime. Custom Granite & Marble guarantees precise delivering and accurate installing. No subject will be damaged while replacing a countertop. The company hires only experience workers, who have been manufacturing more than 5 years.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

2.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.544444 out of 5.
criteria: 10

Staff friendliness

3

Good

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

1

Very Slow

Deposit Level

2.2

High

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Custom Granite & Marble

Wheelchair accessible entrance

Wheelchair accessible parking lot

Debit cards

Kitchen & Bath

Marble contractor

Granite supplier

Marble supplier

Reviews about Custom Granite & Marble

All (8)

Google (8)

Source: icon-google Google
avatar

dena bates

Date: 2021-08-01 19:21:32

Awesome folks.

Source: icon-google Google
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Nason Stephens

Date: 2018-05-18 14:52:12

Great work for custom built counter tops.

Source: icon-google Google
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David Strite

Date: 2017-03-29 17:40:28

Very friendly and helpful

Source: icon-google Google
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Teressa Huntley

Date: 2024-11-14 17:35:08

This place is awesome, I got to go pick out my slab and they have a lot to choose from at a very good price! All of the staff at the company are all so helpful even when helping me pick my paint color to match. A man named Lee came out to measure and let me tell u he knows his stuff!! Chris,Angel, Lee, CW etc Thank you so much for doing such a beautiful job! 5 stars + from me and my family .

Source: icon-google Google
avatar

Ginger Kilby

Date: 2022-03-30 17:51:05

I was desperate for help unloading an 11' long marble table I had purchased in Texas. The two men that came to help were very helpful, strong, polite, and talented. I will always be grateful - no other granite companies in our area would even consider helping.

Source: icon-google Google
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jon copeland

Date: 2019-11-12 18:11:11

Just left this place after talking to Heather. Evidently not at all interested in selling marble/granite countertops. Made us feel like we couldn't afford anything they had to sell. Big Mistake!!!

Source: icon-google Google
avatar

Jennifer Nichols

Date: 2021-06-24 21:05:10

I absolutely LOVE my kitchen thanks to Custom Granite and Marble! A company could not have been more courteous, timely, and professional. Each staff member that I dealt with was welcoming and extremely knowledgeable. I will be having more work done by this company soon!

Source: icon-google Google
avatar

Ashley Duquette

Date: 2019-05-01 19:50:40

Called to see about granite for a kitchen in my guest house the lady was rude and acted like she wasn’t interested in my business and told me I’d have to wait a month.

FAQ About Custom Granite & Marble — Based on Independent Research

What materials can I order a countertop from Custom Granite & Marble?

What types of spaces does Custom Granite & Marble fabricate countertops for?

What shapes of kitchen countertops does Custom Granite & Marble fabricate?

What countertop design styles does Custom Granite & Marble most often implement in Jackson, MS?

What is the service area of Custom Granite & Marble?

What types of clients does Custom Granite & Marble work with?

Does Custom Granite & Marble have its own countertop fabrication facility?

Does Custom Granite & Marble offer any discounts on countertop fabrication in Jackson, MS?

What is the price category of Custom Granite & Marble in Jackson, MS?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Custom Granite & Marble?

What is the fabrication and installation timeline for a countertop at Custom Granite & Marble?

How long does it take Custom Granite & Marble to prepare a quote for countertop fabrication and installation?

Does Custom Granite & Marble offer cutouts for sinks, cooktops, or other elements?

What guarantees does Custom Granite & Marble provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Custom Granite & Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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