We have crown installing our counters at our new build. When it came to the install is when we started having our problems. The miss cut our island counters which has a sink going in this. Initially we were concerned but we were told everything would be taken care of and that new slabs of quartz would be brought in and the island would get installed the following week. The next week came by and unfortunately it seems like instead of getting 2 new slabs for the island ( it’s a large island) they attempted to only get one and match it with one of the mismeasured pieces from before. The grain did not line up and In fact went in the opposite direction of each other. They tried to make us feel like that was no big deal and it would be fine. We wanted the grain to all run in the same direction so now the counters are not being fixed when they said it would. After texting Lisa attempting to express my concern. I was told, “you have no reason to be disappointed”.

Between Shelly, Rick, Phil, the measure/install crew, etc it was easy, affordable and quality every step of the way. In 2023 great customer service, quality product and affordable prices are still around, even though it’s very very rare, crown is one of the very few!

Nothing but positive experiences with Crown Granite and Marble. Their price on a quartz countertop for my island was far better than any of the other places I looked. Install was fast and well done. Shelly was super helpful and always available for a quick chat to answer my questions.

We’ve been pleased with the service and knowledge of everyone we’ve encountered at Crown. They have an exceptional reputation and each employee works hard to make sure that every customer is pleased with their artisanship and competitive pricing. Ruthie and Jocelyn work hard to help create a sales experience that is easy with results that help your home to look fabulous for years to come.

I recently had a granite counter kitchen installed by Crown Granite & Marble and I couldn't be happier with the results. From the initial consultation to the final installation, the team was professional, timely, and exceeded all of our expectations. Their beautiful show room showcased a wide selection of options and helped us find the perfect fit for our home. I highly recommend this company!

The only reason I gave this a 2 is because my marble bathroom vanity is beautiful, my sales girl Charlotte was great, and the price was reasonable. Other than those things, please read and beware. Shelly the office sales person couldn't be more rude, unnecessarily mean and disrespectful. After it was installed, I noticed there were areas on my vanities that were rough and unglossed. I was concerned because I don't really know much about stone so I called and asked that someone come out to take a look at the couple areas I was concerned about. Shelly began to tell me that they lost money on my sale and cost the company 3-5x more and that no one would be back out bc they had done above and beyond and enough to make my vanities perfect. She further said instead of being "obsessed" I should go online and educate myself about marble. I was stunned! I had paid the price they asked-I didn't haggle bc I felt it was fair. I called the owner and he apologized for Shelly but did not offer to come out to check my vanities out. He should have as a courtesy. Just shop around.

We are so very happy with our Crown experience! Our contractor suggested Crown as our stone countertop fabricator. From there, we met our sales specialist (and countertop expert extraordinaire) Gabriele! We knew NOTHING going in and she, like a good sales specialist, educated us fully. She also did not hold back, explaining to us the pros/cons of Quartz, Quartzite, Granite and even sandstone, marble, etc. We landed on Granite from MSI. From there, Gabriele coordinated the measure (done by Phil who was also phenomenal!), had the granite shipped to Crown, had the fabricating completed and set up our install date and time. When the crew installed our kitchen, coat room and two bath counters, it took them about 2 hours and they were consummate professionals as well. They definitely knew what they were doing and did it with the utmost care for our home. And when they were done... wow! You would not have known they were there! I would give Crown 10 stars if I could! When you call, ask for Gabriele and you will have a great experience as we did!

Crown Granite is by far the best company to work with in this area. Charlotte was very knowledgeable and quickly recognized what I wanted and worked within my budget. The written estimate was thorough and easy to understand- no hidden costs like the competition. We had a tear out and install for our kitchen, and they booked a great plumber to complete the job in just an afternoon. A potential concern was found by the plumber, and Rebecca had another installer come within an hour. After looking everywhere in the area, I found this company to be the best quality at a fair price. Plus, the buying experience was relaxing and even my husband noticed the professional yet friendly atmosphere. I felt very reassured that i was making a great decision and was very informed during the order process. They treat you like family. Thanks!