Counter Culture Plus
since 2006
Examples of works performed by Counter Culture Plus
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About Counter Culture Plus — Ranked №6 Countertop Fabricator and Installer in Lexington, KY
total score
Exact value: 63.437559 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Counter Culture Plus, founded in 2006, ranked number 6 in Lexington, KY in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Counter Culture Plus among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Counter Culture Plus: Total Score & Key Ratings
The Total Score of 63.44 out of 100 achieved by Counter Culture Plus in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Counter Culture Plus has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.04 out of 5.
You can read detailed information and evaluations from our independent research of Counter Culture Plus’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Counter Culture Plus directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Counter Culture Plus
The family-run company from Lexington specializes in bathroom and kitchen remodeling since 2006. Counter Culture Plus offers the fabrication of tabletops, backsplashes and tiles for floors and walls. Stone slabs the company works with, are supplied by well-known manufacturers. The clients can view the range of products from natural and artificial stone and find out the cost of countertops on the website or during a visit to the showroom. The experienced staff will help to select the right interior solution, and the team of skilled craftsmen will fabricate and install the countertop in the client's home.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 118
YELP
reviews: 9
reviews: 42
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Counter Culture Plus
Small business
Delivery
In-store pickup
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Checks
Accepts Credit Cards
Dogs Allowed
Women-owned
Open to All
Bike Parking
Credit cards
In store shopping
In store pickup
Countertop store
Granite supplier
Marble supplier
Kitchen & Bath
Reviews about Counter Culture Plus
All (31)
Google (15)
Facebook (5)
Yelp (11)
piper phillips
Date: 2024-11-20 17:57:38
I want to preface this by saying that I truly don’t write reviews often, but my experience with counter culture has warranted it. Working with GJ and the team at CC was wonderful from the very start. I have been slowly remodeling my home by myself for the last two years, wand when it finally came time to do the kitchen I knew I wanted to use soapstone for the countertops. Doing some prior research I knew this material wasn’t cheap and I was nervous, because I wasn’t sure my price range would afford me the type of product I was looking for. And boy was I right! After getting a few quotes that made the blood rush from my face, I went to Counter Culture. You know when you just get a great vibe from someone right off the bat? This is what talking to the owner, GJ is like. GJ really understood my wants and needs and went out of his way to source and install the most stunning soapstone counters I have ever seen. I am aware that Counter Culture (like many stone fabrication companies) does lots of big ticket jobs, but I think it’s important for anyone working in a (let’s say lower tax bracket) to know that these people don’t forget about the little guys. In fact, I feel it may be the opposite. GJ was fully transparent and gave me the best possible price on the material type of I was looking for without sacrificing my vision. If you are looking for beautiful quality stone, and people that know what they are doing from start to finish, you have found your place. GJ is an honest, empathetic, experienced person with excellent taste. There is absolutely no doubt he would make any project you have a stellar experience. I would recommend his business to everyone I know. Thank you guys so much much. I am thrilled!
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Ashley Luebbehusen
Date: 2024-12-18 00:19:15
From start to finish, our entire experience with Counter Culture was top notch! Casey, Jena, GJ, Cory, Jonathan & Aldo were all amazing to work with. It was so refreshing to do business with a company that followed through with their word, provided incredible products and workmanship. We highly recommend!
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Rick “Bearillastein” Brannam
Date: 2024-06-12 18:38:32
This is not the first time I have worked with Counter Culture. It was my first experience that led me to them again. The team is wonderful from the design, to measuring to install. I couldn't have received any better service. The qualities I liked most was their promptness and guidance through the entire process. In Navy terms: Bravo Zulu! (Well done)
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Mary Johnson
Date: 2017-10-28 20:54:00
We LOVED doing business here. Leslie is simply the best along with CJ and the installation crew. We needed to match our vanity counter to several items already chosen for a white bathroom. After pulling out our hair we finally found a lovely quartz in the perfect shade of white that we were able to order in a half slab, saving us the cost of the entire slab. Leslie went out of her way to help us, and I am sure we tried her patience! One of the best parts of our experience was meeting CJ's Huskie. What a beautiful dog. Be sure to ask to meet him!!
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amanda hines
Date: 2024-08-16 15:02:23
I cannot say enough good things about Counter Culture. I used them for a large bathroom vanity top, and the whole experience was great. From selection with the owner, to Casey, to Johnathan at install, they were all so great and wonderful to work with. Not to mention, such high quality and attention to detail. We will be back, and I regret I didn't find go sooner for other projects.
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Vincent Thompson
Date: 2024-08-13 13:11:11
We had a wonderful experience with Counter Culture Plus! We couldn't have done this project without GJ and his team. Their attention to detail during installation and fabrication was impeccable, and the installation crew was extremely friendly and knowledgeable—truly the best in the business! The stone they helped us select took our kitchen and bathroom to the next level. Throughout our remodel, we worked with several subcontractors, but Counter Culture Plus was the star of the show. As a residential architect that understands quality, I highly recommend them for anyone looking for top-notch service and craftsmanship!
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Melissa Smith
Date: 2022-10-25 22:33:45
We originally went with another counter company, big mistake! They tried to install a slab of granite that was not what we picked out. We next went to Counter Culture Plus and what a difference! First, they helped us find exactly what we were looking for. They then got us on the schedule really quickly, as they knew we had already been delayed. The install was perfect! They set down things to protect our floors, they were very clean with the install. They did everything perfectly! I HIGHLY recommend them for all your needs!
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Katie Mauer
Date: 2024-04-01 19:44:57
It was such an amazing experience working with the Counter Culture team. They held our hand through the entire process and made us feel so special! G.J. was so fun, personable, reliable, and communicative. Jenna, was equally excellent. Pro tip: if you have time for a story, ask about the children’s book and the story behind the treehouse!
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Firefighters Move U KY
Date: 2024-03-13 15:47:00
GJ and his team are the best in the business. They have done our office kitchen, as well as many customers, and the results are flawless! Highly recommend them to anyone that's doing bathroom and kitchen remodels!
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Ryan Hilliard
Date: 2024-01-05 14:54:10
GJ and his team always give my wife and I along with my clients a touch notch experience but more so a personal touch to each job. GJ makes recommendations that I can't envision that help elevate each job. Just finished our laundry room remodel and they helped take a tiny space to another level.
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Abigail Brotherton
Date: 2024-11-17 01:11:41
We were absolutely thrilled with the professionalism of Counter Culture! From helping us choose the perfect countertop to the precise measuring process and flawless installation, every step was meticulously aimed at ensuring that the project turned out great! On installation day, the owner was on site, working hands-on and making sure everything was perfect. We compared their prices with competitors, and Counter Culture not only offered better rates but also quicker installation times. They truly went above and beyond our expectations. I highly recommend Counter Culture to anyone needing new countertops.
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David Montgomery
Date: 2024-02-08 15:24:22
The BEST! The best selection, attention, service and simply the best people to work with for your project. Casey, GJ, their install team go above and beyond to ensure you are completely satisfied. Just can’t say enough, CC is THE place to go for your project.
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CAT
Date: 2023-07-19 14:05:05
We were so impressed with Counter Culture! The product, design advice, template process were incredible. GJ and Sammy are just the best to work with. The installation crew was incredible. Cody and Jonathan showed up on July 3 and worked tirelessly until 11 pm to finish and clean up so that we Could have a kitchen for Independence Day! They were courteous and obviously hardworking. Their attention to all the details was remarkable. Jonathan even “sculpted” a spot to match chair rail that had to be cut out. So happy we went with Counter Culture. Thanks to the entire crew our kitchen has been transformed!
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Melanie Dowell
Date: 2025-01-08 19:28:46
We decided to go with Counter Culture based on a recommendation from our general contractor Mike Asay. We had a wonderful meeting and communication with Casey and GJ to choose our quartzite! They promptly called me when it came in and we went to sign off on it and see the chosen slabs were beautiful. The Installation team of Caleb, Jonathan, Aldo and Sam did a fabulous fabulous job with the two part Installation of countertops followed by full backsplash in the quartzite. I could not be happier with the end result, and I highly recommend this team. They were efficient, they were fabulous to work with, pleasant and great with cleanup! The results were above our expectations!
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Terrence Tichenor
Date: 2024-10-07 14:41:26
Ok, so here’s the thing with Counter Culture… long story short, They’re the best. There’s a reason why they have a perfect 5 star review from EVERYONE. Short story long, Counter Culture is hands down the best countertop fabricator and installation company in the area. Not only was the price VERY fair for the stone that I absolutely fell in love with, but the precision and quality of the installation was second to none. I had full 12’ run of countertop that ran, uninterrupted from the bar to the kitchen WITH a mitered edge waterfall, in a 114yo house with uneven floors and wavy walls. They, somehow, made the stone fit like a glove. But the perfectionist level quality isn’t even the best part! The best thing about Counter Culture is the PEOPLE! The customer service, the attention to detail, the desire to get you exactly what you want, and the ability to facilitate excellence is what really makes counter culture outshine the rest. Now, I know I would be skeptical after reading this review, as it sounds too good to be true. So I’ll be fair and tell you that they did end up cutting my backsplash about 3/4” too short. BUT they noticed the issue and had another piece cut and out to me super quick. I’ve worked with a few other fabricators in the area on several different projects, and two with Counter Culture. The most recent being my personal home, because they’re the ones I trusted to get it right. And I guaran-damn-tee you I will not be doing business with anyone other than these guys. They have EARNED a customer for life.
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Terrence Tichenor
Ok, so here’s the thing with Counter Culture… long story short, They’re the best. There’s a reason why they have a perfect 5 star review from EVERYONE. Short story long, Counter Culture is hands down the best countertop fabricator and installation company in the area. Not only was the price VERY fair for the stone that I absolutely fell in love with, but the precision and quality of the installation was second to none. I had full 12’ run of countertop that ran, uninterrupted from the bar to the kitchen WITH a mitered edge waterfall, in a 114yo house with uneven floors and wavy walls. They, somehow, made the stone fit like a glove. But the perfectionist level quality isn’t even the best part! The best thing about Counter Culture is the PEOPLE! The customer service, the attention to detail, the desire to get you exactly what you want, and the ability to facilitate excellence is what really makes counter culture outshine the rest. Now, I know I would be skeptical after reading this review, as it sounds too good to be true. So I’ll be fair and tell you that they did end up cutting my backsplash about 3/4” too short. BUT they noticed the issue and had another piece cut and out to me super quick. I’ve worked with a few other fabricators in the area on several different projects, and two with Counter Culture. The most recent being my personal home, because they’re the ones I trusted to get it right. And I guaran-damn-tee you I will not be doing business with anyone other than these guys. They have Earned a customer for life.
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JB Thompson
GJ and his team killed it! Our Calacatta Castello marble is perfect. There attention to detail and professionalism couldn’t be any better.
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Kali Kleinfelt
Incredible work and top notch customer service! Don’t waste your time with anybody else!
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Laurel Curtis Wood
Loved our experience with Counter Culture. Leslie provided great customer service and helped the decision making process easy. Several years later and we are still loving our amazing, unique, and high quality countertops.
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Amy Peabody
The awards are justified. The quality, attention to detail, and customer service levels cannot be beat. I cannot express my relief and gratitude for finding and hiring the best.
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Judith French
Date: 2025-03-27 12:57:55
This business was very helpful and didn't try to sell me a whole slab when I could get what I wanted using pieces of used. They measured one week and installed the next. I can't say enough about their installation team. It was a great decision to use them.
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Becky B.
Date: 2022-08-17 18:23:55
Great selection and service. I usually hate going into places like this because it takes me so long to make up my mind and salespeople are often pushy. Leslie had all the patience in the world and was very helpful for making decisions with recs and for how to try things out at home. Great installation in kitchen and bathroom as well as recommendations for other tradespeople for remodeling. GJ and Leslie make a great team for top notch customer service and no BS. I highly recommend.
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Samuel D.
Date: 2020-09-28 21:05:18
We searched all over lexington and even went to winchester looking for countertops for our new cabinets. we just couldn't find the color we wanted until we came counterculture plus. we got the exact match granite we wanted and the price was excellent. Leslie was very patient and helpful and provided all we needed. GJ's template visit on that day was very exciting and joyful and we were even shocked beyond belief when Leslie called the next day after template and said they can install the next day!!! WOW WOW!! Everyone including the installers at counterculture plus were awesome. If you need countertop go to this place and you won't go anywhere else after the first visit. I will definitely shop there again. Thanks Leslie,GJ and the 2 guys who installed. Amazing!!!. Samuel and Brenda, Lexington.
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Rebecca C.
Date: 2020-09-10 12:54:57
I am beyond impressed with the work and customer service provided by Counter Culture! They truly went above and beyond to ensure that we had a exceptional experience. We visited quite a few different granite/quartz showrooms in Lexington and found that Counter Culture had the best selection for white quartz and was reasonably priced. What really made our experience so great was that after the counters had been installed, that evening we realized we needed our dishwasher bracketed to the counters. We texted GJ (the President of Counter Culture) and he came out at 7:00pm that same night. We were not expecting him to drop everything and come out that night and were blown away by the level of care and customer service he provided. While the counters and workmanship is beautiful, I think our experience speaks volumes to the overall experience and attention you will receive as a customer here!
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Julie W.
Date: 2019-06-27 13:24:51
If you are looking for beautiful countertops and exemplary customer service go here! They managed the difficult task of installing on old crooked cabinets and uneven flooring with excellent results. Leslie helped me in every step of the process and Caleb is just the bomb. I am so pleased with the results and would recommend them to anyone looking for any type of countertop project.
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Charlotte R.
Date: 2018-08-06 19:40:16
When planning a complete remodel of my kitchen, I chose to use Counter Culture Plus as a repeat customer. I liked that it is a family owned business and that the customer gets personal attention from G.T., the son and president, Ellen, the mom and past president, and from Leslie, the sales manager. I had researched and had determined that quartz was the counter product that best fit our family's needs. Leslie was so patient as she listened and HEARD what I thought I liked and then showed me selections of countertop samples. She helped me find exactly what I was looking for, staying within my contractor's allowance. Measurement and installation reflected their top quality workmanship. The fabulous quartz countertop is my favorite part of the kitchen renovation, and I appreciate their outstanding customer service.
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Tom W.
Date: 2018-03-15 13:29:42
My wife and I had a great experience working with GJ and his crew on our project. From our first conversation to picking out materials, measuring, fabrication and install, there was great communication and attention to detail every step of the way. GJ's suggestions on little details that might make the project turn out better were spot on and much appreciated. There's a real passion for customer service that runs through everything Counter Culture does and the final results speak for themselves. Highly recommended.
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Maree M.
Date: 2015-08-29 15:24:08
The whole team at Counter Culture is nothing short of Fabulous. I shopped around a lot locally. The moment I walked in to Counter Culture I felt like a valued customer. This alone made them stand out from ALL others. Katie was great and knowledgable and really helped me make design choices that fit us...not what everyone else chooses. We chose LG quartz which we had installed and a great tile backsplash that we installed ourselves. The whole process was smooth, products were delivered as promised. We could NOT be more pleased. GJ made perfect measurements and is just the coolest dude that knows his stuff! The countertops were installed perfectly and are gorgeous! The install team was nice, professional, efficient, clean and did a fabulous job. We had a tiny issue we discovered after install and GJ came back out THAT DAY and corrected completly. I just cannot say enough good things about them--end to end the whole team is just great. I recommend them constantly and will be using them when we get ready to refresh our bathrooms.
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Klinton B.
Date: 2015-04-23 03:15:06
Had them do my basement bar and it turned out great! I designed the cabinets and they hooked me up with a custom cabinet builder who came out and measured the space and made it to foot. Then we added Black Galaxy granite for the bar top and Red Dragon granite for the rest of the surfaces. Turned out great!
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MJ S.
Date: 2022-12-22 00:31:16
I was in the process of remodeling my kitchen. I googled this place and was impressed with the fact the owner says he goes to every job! So I decided to give them the job. They did not have very much to chose from on their lot and didn't seem willing to try and get more in. Finally I kinda pressed and lo and behold they said I could see more in Winchester. I went to Winchester and found a granite I liked. I dealt mostly with the lady that works at the Store in Lexington. I can't say I had a good experience here. Their work was good very comparable to others I've used. My issue is with the guy that owns the place. First of all he never came to my job site even tho I asked and my condo is only five minutes from his store. So false advertising. When I asked him to come he was very cocky and rude to me.. he said how busy he was and his wife was ready to have a baby? When the installation was over the guys forgot to caulk and I called to tell the lady at the store. She was certain I was mistaken so I sent a picture! They sent a guy back to finish the job/caulking. I like to spend my money whether it's a dollar or a million with ppl who are truthful, professional and humble.
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Jack S.
Date: 2016-11-08 01:48:28
All talk, no walk. On our second visit to the showroom we agreed on a time for GJ to visit our home to give a quote. GJ never showed up for the appointment and nor did he phone. This showed us all we needed to know. Counter Culture Plus gets a Minus!
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FAQ About Counter Culture Plus — Based on Independent Research
What materials can I order a countertop from Counter Culture Plus?
What types of spaces does Counter Culture Plus fabricate countertops for?
What shapes of kitchen countertops does Counter Culture Plus fabricate?
What countertop design styles does Counter Culture Plus most often implement in Lexington, KY?
What is the service area of Counter Culture Plus?
What types of clients does Counter Culture Plus work with?
Does Counter Culture Plus have its own countertop fabrication facility?
Does Counter Culture Plus offer any discounts on countertop fabrication in Lexington, KY?
What is the price category of Counter Culture Plus in Lexington, KY?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Counter Culture Plus?
What is the fabrication and installation timeline for a countertop at Counter Culture Plus?
How long does it take Counter Culture Plus to prepare a quote for countertop fabrication and installation?
Does Counter Culture Plus offer cutouts for sinks, cooktops, or other elements?
What guarantees does Counter Culture Plus provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Counter Culture Plus. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Counter Culture Plus for a Free Estimate
Choose the Way That Works Best for You!
944 National Ave, Lexington, KY 40502