About CMC Manufacturing Inc — Ranked №2 Countertop Fabricator and Installer in Columbia, MO
53.34
total score
The main rating value calculated from more than 30 indicators.
Exact value: 53.338889 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
CMC Manufacturing Inc, founded in 2003, ranked number 2 in Columbia, MO in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included CMC Manufacturing Inc among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
CMC Manufacturing Inc: Total Score & Key Ratings
The Total Score of 53.34 out of 100 achieved by CMC Manufacturing Inc in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — CMC Manufacturing Inc has a rating of 4 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.03 out of 5.
You can read detailed information and evaluations from our independent research of CMC Manufacturing Inc’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact CMC Manufacturing Inc directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about CMC Manufacturing Inc
CMC Manufacturing Inc has been serving Columbia, Missouri for 20 years! The company’s workers have great experience in fabricating and installation. The company’s managers will consult everyone. You will receive an individual approach and high standards of quality. The company is especially good at installing granite countertops for stylish kitchens, elegant bathrooms, fireplace surrounds. The company’s workers install countertops without dirt and scratches. If you need to install a new countertop, just call CMC Manufacturing Inc. If you believe reviews on countertops companies on the Internet, you will make the right choice.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 25
Google
4
reviews: 25
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.025926 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of CMC Manufacturing Inc as Excellent.
Our mystery shopper research revealed that the staff at CMC Manufacturing Inc provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with CMC Manufacturing Inc’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting CMC Manufacturing Inc directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of CMC Manufacturing Inc as Excellent.
The staff member from CMC Manufacturing Inc who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at CMC Manufacturing Inc may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.9
Experienced
Company Age
CMC Manufacturing Inc is an experienced company, operating since 2003.
Our research revealed that CMC Manufacturing Inc began operating in 2003, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to CMC Manufacturing Inc directly.
Own Office
5
Has Office
Own Office
We note that CMC Manufacturing Inc has a dedicated office.
Our research revealed that CMC Manufacturing Inc operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting CMC Manufacturing Inc directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that CMC Manufacturing Inc has its own production facility.
Our research revealed that CMC Manufacturing Inc operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting CMC Manufacturing Inc directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
CMC Manufacturing Inc does not offer discounts for veterans.
Based on our mystery shopper research, we found that CMC Manufacturing Inc does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting CMC Manufacturing Inc directly for confirmation.
Production time
3
Standard
Production time
We rate the production time of CMC Manufacturing Inc as Standard.
During our research, CMC Manufacturing Inc quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by CMC Manufacturing Inc during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with CMC Manufacturing Inc.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of CMC Manufacturing Inc as Standard.
CMC Manufacturing Inc requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by CMC Manufacturing Inc may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from CMC Manufacturing Inc.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from CMC Manufacturing Inc.
Unfortunately, CMC Manufacturing Inc did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, CMC Manufacturing Inc remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting CMC Manufacturing Inc directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from CMC Manufacturing Inc.
Unfortunately, CMC Manufacturing Inc did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of CMC Manufacturing Inc, which is recognized in our rankings for other parameters. We recommend reaching out to CMC Manufacturing Inc directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of CMC Manufacturing Inc
Delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Credit cards
In store shopping
Countertop store
Reviews about CMC Manufacturing Inc
All (9)
Google (9)
Source:Google
Melissa Salter
Date: 2020-07-13 21:54:13
Abe was good to work with last week, but the the service was less than lacking today. I was ignored for 20 mintues then turned away because I didn't have an appointment... (I wasn't told before hand I needed one.)
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Source:Google
Judy Johnston
Date: 2022-07-27 23:57:56
I love the quartz I chose and the installation was amazing. I couldn't be more pleased with the crew who came to install.
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Source:Google
Dan P
Date: 2024-06-19 15:22:01
Please do not use CMC Manufacturing. We are disappointed in our experience with them. Considering the thousands of dollars spent, we expected high quality workmanship. First installation: the "U" of the counter was in three pieces. One piece was a different color. The installers had to have noticed that, but chose to not mention it, probably hoping we wouldn't notice. We did. They came back and installed the new pieces. This time, the seams on our nearly-all-white counters are dark gray. We asked the installers why, and one told us that he could have had soil on his fingers or on the razor he used. Soil. We called CMC. They offered to do the seams again, but said they don't usually look as good the second time. We certainly didn't want them to look worse... So, we asked for a partial refund. After a couple days of deliberation on their part, they called us to say the installer did NOT say his fingers or blade were soiled and the color of our seams was "within industry standards." I talked to the flooring supplier that recommended them, and he said he has heard they had issues with customer support. So, in summary, if you want to pay thousands of dollars for a product that is flawed and for which CMC will not take responsibility, definitely go to them.
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Source:Google
Cynthia Emmerich
Date: 2022-08-25 14:51:20
Kimberly was Great to work with, she W
was the wealth of knowledgeAnd easy to work with. I absolutely love my countertops, The crew that installed them was very polite, they did forget to leave a dishwasher bracket behind but but overall we are very happy with our purchase.
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Source:Google
Justin Troutman
Date: 2023-08-19 01:40:08
Make an appointment before you come or expect zero service. The front desk was borderline rude when we were planning to spend around 8k. I guess they only want clients who spend 10k plus. I wouldn't recommend them, but that is based on one experience. We won't use them.
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Source:Google
Serenity Sams
Date: 2022-12-16 21:36:06
I was given Central Missouri Countertops name from a plumber I’de been working with for months trying to secure my sink basin to a granite countertop. The basin kept dropping down because the weight was too heavy and my plumber had recommended a new garbage disposal unit to assist. After months of patching the problem finally a senior technician gave me CMC’s number and it was a game changer! Zach called me back within minutes ready to schedule and coordinate the job. I work for a local non-profit and they were willing to work with my limitations to make sure our sink was in working order and the paperwork would be sorted out afterwards. Zach gave me the names of the technicians that would be repairing the sink. The crew called to let me know they were running ahead of schedule and arrived early and even removed my garbage disposal unit at no additional cost. The job was completed within 45 min! The work has held up over time and I can’t say I’ve had a better experience anywhere! CMC’s crew is kind, reliable and generous with their time and talent! If you want a wonderful experience from beginning to end these are your guys. I can’t articulate how grateful I am to have worked with this amazing local company. This experience has moved me to tears. Thank you.
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Source:Google
Matt Kaiser
Date: 2018-03-20 12:39:56
Make sure this isn’t the only place you get an estimate. Thankful they upset me enough to get another bid.
1. Never any follow up. If I’m spending thousands of dollars I shouldn’t have to constantly call so that I can get a return phone call. What a waste of my time..... Told them to throw away my bid without even knowing what it was.
2. Manager calls to give bid over the phone without even knowing their was a problem. No communication or doesn’t care. I was discouraged to go with Cambria Quartz because they said how expensive it was. Turns out it was only $400 more than the other selections I made.
3. Last...... Their estimate was extremely higher than the company I chose to spend my money with. Don’t claim you’re a wholesaler without having wholesale prices.
I suggest you go to Martellaro in Jefferson City, MO. I wasn’t shopping for prices, I was looking for service. They had both!!
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Source:Google
Mike Hatchett
Date: 2019-01-26 14:14:20
Jeremy was super easy to work with and the installers did fantastic job! Would definitely recommend.
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Source:Google
Korrin Heimbeaugh
Date: 2017-03-07 00:20:24
Buyer Beware!!!! I would give a zero stars. These guys scratched my granite tops with their drill when they drilled the hole for my garbage disposal air switch. I gave them plenty of opportunities to make it right, and after the third time of them coming out to my house to try and fix it, the scratch was still there. I had made an agreement with them prior to that that if they couldn't get it out they would credit my bill $500.00. After not being able to get the scratch out, they tried to make me pay full price for the scratched top, and when I told the manager I would happily pay full price for an unscratched top, he refused to replace it, and wouldn't agree to the $500.00 credit agreed upon originally. Shady people who lie and refuse to make their mistakes right!!!!!!!
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Source:
FAQ About CMC Manufacturing Inc — Based on Independent Research
What materials can I order a countertop from CMC Manufacturing Inc?
During our independent research, we found that CMC Manufacturing Inc offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by CMC Manufacturing Inc’s clients in Columbia, MO for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does CMC Manufacturing Inc fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, CMC Manufacturing Inc is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does CMC Manufacturing Inc fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by CMC Manufacturing Inc, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does CMC Manufacturing Inc most often implement in Columbia, MO?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that CMC Manufacturing Inc successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of CMC Manufacturing Inc?
The company’s office is located at 270 N Rangeline Rd, Columbia, MO 65201, but its work is not limited to just the city of Columbia, MO. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does CMC Manufacturing Inc work with?
Like many participants in our rating, CMC Manufacturing Inc works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, CMC Manufacturing Inc often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does CMC Manufacturing Inc have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether CMC Manufacturing Inc has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does CMC Manufacturing Inc offer any discounts on countertop fabrication in Columbia, MO?
According to our research, CMC Manufacturing Inc does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, CMC Manufacturing Inc may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of CMC Manufacturing Inc in Columbia, MO?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from CMC Manufacturing Inc. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from CMC Manufacturing Inc?
Yes, according to our research, CMC Manufacturing Inc offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at CMC Manufacturing Inc?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from CMC Manufacturing Inc in Columbia, MO. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take CMC Manufacturing Inc to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from CMC Manufacturing Inc in Columbia, MO. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does CMC Manufacturing Inc offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, CMC Manufacturing Inc performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does CMC Manufacturing Inc provide for its work?
According to our information and industry practice, CMC Manufacturing Inc, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact CMC Manufacturing Inc in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on CMC Manufacturing Inc. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
CMC Manufacturing Inc is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let CMC Manufacturing Inc know that you found them through the National Ranking Countertops Contractors!