About Classique Marble & Granite — Ranked №1 Countertop Fabricator and Installer in Salem, OR
72.92
total score
The main rating value calculated from more than 30 indicators.
Exact value: 72.922474 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Classique Marble & Granite, founded in 1995, ranked number 1 in Salem, OR in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Classique Marble & Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Classique Marble & Granite: Total Score & Key Ratings
The Total Score of 72.92 out of 100 achieved by Classique Marble & Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Classique Marble & Granite has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.12 out of 5.
You can read detailed information and evaluations from our independent research of Classique Marble & Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Classique Marble & Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Classique Marble & Granite
Classique Marble & Granite is a countertop provider and a full-cycle stone slab manufacturer that has been in operation for more than 27 years already. The company specializes in the production, installation, and maintenance of marble and granite countertops for kitchens, laundry rooms, and bathrooms, but they can also handle artificial stone projects. Their showroom consultations in Salem work by appointments only, and you can place a request on the company’s official website. According to near-perfect reviews on Google, this natural stone countertop provider never fails to supply top-notch products and perform impeccable installations, and they always strive to ensure that their customers are happy.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.7
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 19
Google
4.7
reviews: 19
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.118965 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Classique Marble & Granite as Very Good.
During our research, the staff at Classique Marble & Granite demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Classique Marble & Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Classique Marble & Granite directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of Classique Marble & Granite as Very Good.
The staff member from Classique Marble & Granite who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Classique Marble & Granite may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
Classique Marble & Granite is a legacy company, established in 1995.
According to our research, Classique Marble & Granite has been in business since 1995, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Classique Marble & Granite directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Classique Marble & Granite has a dedicated office.
Our research revealed that Classique Marble & Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Classique Marble & Granite directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Classique Marble & Granite has its own production facility.
Our research revealed that Classique Marble & Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Classique Marble & Granite directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Classique Marble & Granite does not offer discounts for veterans.
Based on our mystery shopper research, we found that Classique Marble & Granite does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Classique Marble & Granite directly for confirmation.
Production time
3
Standard
Production time
We rate the production time of Classique Marble & Granite as Standard.
During our research, Classique Marble & Granite quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Classique Marble & Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Classique Marble & Granite.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Classique Marble & Granite as Standard.
Classique Marble & Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Classique Marble & Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Classique Marble & Granite.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of Classique Marble & Granite as Very Fast.
Our mystery shopper research revealed that Classique Marble & Granite prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Classique Marble & Granite is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Classique Marble & Granite.
Affordability
4.5
Low
Affordability
We rate the price level of Classique Marble & Granite as Low.
Our mystery shopper research revealed that Classique Marble & Granite offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $87.23 per square foot, while for Carrara Morro quartz, the price was $0. These prices fall into the Low category, making Classique Marble & Granite an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $7275 for Calacatta Idilio quartz and $ for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Classique Marble & Granite.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Classique Marble & Granite
Small business
Delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Checks
In store shopping
Countertop store
Reviews about Classique Marble & Granite
All (9)
Google (9)
Source:Google
Hunter R Meaker
Date: 2022-11-15 23:17:56
Great company and even better people. They preform in a professional manner and always ensures their customers are satisfied.
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Source:Google
Geoff Feldman
Date: 2020-03-16 23:55:43
A great company and workers did a wonderful job on countertops very professional and cleaned up spotless
professionals
D
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Source:Google
Pam Feldman
Date: 2020-03-20 05:15:38
Everyone was very helpful and professional. Company called and confirmed appointments and at the end of the job left everything spotless. What a great experience. Thanks for my beautiful kitchen and laundry room
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Source:Google
Tanya Kamweti
Date: 2020-08-03 18:28:59
Thank you so much for your amazing customer service, communication during process, and the amazing install!!
I called other countertop companies, you were the only one who answered when I called!
Keith was amazing to work with, very hands on through pictures and phone calls, always available when I needed him.
Template was great as well. Ben was super friendly, great sense of humor and interacted so great with my boys!!!!
Install was amazing too!!!! Such an exciting day! I don’t remember their names, but they did a great job!
Thank you so much!!!!
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Source:Google
John Pickett
Date: 2023-01-20 03:31:33
Classic granet and marble are cool people and Great products and prices.
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Source:Google
Beth Rhoades
Date: 2017-10-20 14:14:36
Classique has been wonderful to work with. The countertops throughout my house were fabricated and installed by them. They are quick to respond and extremely helpful.
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Source:Google
Blake L
Date: 2022-01-05 04:21:32
Top notch quality and service. I’ve used them on several of my projects and recommended them to a family member that agrees they are amazing. They completed a small personal project for me today that I’ll be enjoying for the foreseeable future.
I had them install for a client of mine almost 12 years ago and a small accident happened, as they sometimes do. The marble slab broke during the install. The way they handled the accident, and prioritized getting the sister slab secured and fabricated, showed me everything I needed to know. They truly care and want the best for their clients.
I actually found them from a prior client (who was the pickiest lady I’ve ever worked for). She sung their praises and opened my eyes to how amazing an install can be. The veins in her countertop ran through the counter, up the backsplash, and across the bar top, all lined up perfectly.
This is by far the best fabrication / installation company around.
6/5….
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Source:Google
Joe Meezy
Date: 2024-08-29 02:37:13
Very down to earth people. Great selection
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Source:Google
Mary El-Ebrashi
Date: 2016-07-17 01:25:17
Incredible professionalism and high quality work. Classique has installed granite in our first home, our vacation home our current home and now the home we are moving to. We highly recommend!
Read more
Source:
FAQ About Classique Marble & Granite — Based on Independent Research
What materials can I order a countertop from Classique Marble & Granite?
During our independent research, we found that Classique Marble & Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Classique Marble & Granite’s clients in Salem, OR for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Classique Marble & Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Classique Marble & Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Classique Marble & Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Classique Marble & Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Classique Marble & Granite most often implement in Salem, OR?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Classique Marble & Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Classique Marble & Granite?
The company’s office is located at 1291 Madison St NE, Salem, OR 97301, but its work is not limited to just the city of Salem, OR. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Classique Marble & Granite work with?
Like many participants in our rating, Classique Marble & Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Classique Marble & Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Classique Marble & Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Classique Marble & Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Classique Marble & Granite offer any discounts on countertop fabrication in Salem, OR?
According to our research, Classique Marble & Granite does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Classique Marble & Granite may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Classique Marble & Granite in Salem, OR?
According to the assessment of our independent rating, Classique Marble & Granite in Salem, OR falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $7275$ at a rate of $87.23$ per sq. ft., and the cost using Carrara Morro quartz was $$ at a rate of $0$ per sq. ft. These prices turned out to be among the lowest of all companies in Salem, OR, which allowed us to categorize Classique Marble & Granite as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Classique Marble & Granite?
Yes, according to our research, Classique Marble & Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Classique Marble & Granite?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Classique Marble & Granite in Salem, OR. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Classique Marble & Granite to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Classique Marble & Granite in Salem, OR. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Classique Marble & Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Classique Marble & Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Classique Marble & Granite provide for its work?
According to our information and industry practice, Classique Marble & Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Classique Marble & Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Classique Marble & Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Classique Marble & Granite for a Free Estimate
Classique Marble & Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Classique Marble & Granite know that you found them through the National Ranking Countertops Contractors!