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Peoria, IL City Rating: We have identified this city as the primary city for this contractor.

Central Illinois Countertops

since 1993

Examples of works performed by Central Illinois Countertops

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About Central Illinois Countertops — Ranked №7 Countertop Fabricator and Installer in Peoria, IL

44.36

total score

The main rating value calculated from more than 30 indicators.
Exact value: 44.359293 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Central Illinois Countertops, founded in 1993, ranked number 7 in Peoria, IL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Central Illinois Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Central Illinois Countertops: Total Score & Key Ratings

The Total Score of 44.36 out of 100 achieved by Central Illinois Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Central Illinois Countertops has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.08 out of 5.

You can read detailed information and evaluations from our independent research of Central Illinois Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Central Illinois Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Central Illinois Countertops

Central Illinois Countertops has been manufacturing countertops for 29 years! You can choose any material: from quartz to laminate, from granite to marble. All company’s countertops are available for competitive price.
The business is good at fast delivery and great quality of materials. In the company’s catalog there are as classic countertops as exotic surfaces. Company’s managers know how to deal with clients, who need one or two countertops, and also how to meet needs of customers with large orders.
Experienced professionals will guarantee safety and measurement accuracy during installation.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

2.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.083333 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

1

None

Production time

1

Very Slow

Deposit Level

3

Standard

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Central Illinois Countertops

Delivery

In-store shopping

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

Wheelchair-accessible entrance

Wheelchair-accessible parking lot

In store shopping

Kitchen & Bath

Countertop Installation

Countertop store

Reviews about Central Illinois Countertops

All (13)

Google (8)

Facebook (5)

Source: icon-google Google
avatar

Kimberly Spears-Rezac

Date: 2020-07-14 16:47:50

We shopped around a few places in the area and after bad communication with another retailer, we decided to continue our search. We found out about CIC and messaged with Heather. Her communication was probably the best I’ve ever had with a business. She was extremely helpful in the quick, painless process and very accommodating to our needs. No need to look any further when updating your countertops because they are the best in town! Customer service and price!

Source: icon-google Google
avatar

Gary G

Date: 2018-04-24 00:53:32

We had Central Illinois Countertops make and install new laminate countertops for our kitchen. Really happy with the quality, installation, and at a very reasonable price. They came out for measurements within a few days and a little over two weeks later the installation was complete. Very nIce local folks to deal with. A+ Highly recommend.

Source: icon-google Google
avatar

Bonnie M.

Date: 2021-02-28 17:49:46

I absolutely loved my whole experience with CIC. I shopped around and am so glad I found them. Their prices are the best. I ordered quartz countertops and couldn’t be happier. No regrets at all. Thank you Heather at CIC.

Source: icon-google Google
avatar

Debbi B

Date: 2020-08-18 19:44:06

They constructed and installed two marble countertops for us at our specifications. Both were well done and have maintained their quality over the last few years. Still look like brand new.

Source: icon-google Google
avatar

Don Blasing

Date: 2021-09-30 18:34:29

Central Illinois Countertops installed the countertops in the new kitchen at the Brimfield Evangelical Free Church. As the Pastor I had the opportunity to deal with them in the purchase and installation of the countertops. They were very professional to deal with. Heather made sure that we had the samples we needed to get everyone in the church on board. The measurements and installation were precise and all fit well. We did Formica countertops and a Quartz center island. Everyone in the church was well pleased with the quality and the price was comparable to the big box stores. Overall, we were extremely satisfied with the service and the product that we received.

Source: icon-google Google
avatar

Emily Stelling

Date: 2019-11-02 17:55:35

Jim Hinkle recommenced CIC to me, and I’m so happy he did! Ross came out and thoroughly measured, Heather was so helpful and great to work with, and I’m so impressed with the quality, style, and price of the premium laminate. I had a wonderful experience, and I’ll be using them again in the future!

Source: icon-google Google
avatar

Taylor Molendi

Date: 2023-09-25 17:42:46

While the end result looks great, getting to the end was a process. The lack of communication was frustrating when a piece of our countertops were sent back, and while we appreciate the attention to detail, we wish we were kept in the loop that there would be a delay. We were only informed of the delay when we had to call to get a status update. The installers also dented our brand new refrigerator in the process and did not let us know of the damage.

Source: icon-google Google
avatar

kevin becker

Date: 2022-04-05 16:26:56

Already 5 stars, they don't need my help but my countertop experience was absolutely awesome. Ross and his crew were extremely accurate and very punctual with time promises.

Source: icon-facebook Facebook
avatar

Courtney Webber

recommends

We absolutely loved working with CIC and are so grateful for our beautiful counters!! The showroom is excellent and actually had a full size version of the counters we went with. It was also so nice to be able to bring home large samples to view the colors in our own kitchen. The installers were also very professional and we’ve received many compliments on how well they did the seams. Would easily recommend!

Source: icon-facebook Facebook
avatar

Shauntel Renee

recommends

To say that my experience with Central Illinois Countertops (CIC) was exceptional would be an understatement!! Their knowledge was top notch and recommendations were spectacular! When I bought my house everything was tan on tan and wasn’t my style at all. Heather, the office manager, shared her ideas which I trusted and her thoughts came to a beautiful reality! From measure to installation the turnaround was exactly on the timeline I was given. A couple weeks after getting my beautiful tops and backsplash I did notice a tiny flaw in the tops. I called Heather and she worked with her supplier and they were able to come out right away to get it fixed. CIC’s customer service is one of the best! I would recommend them for any kitchen/bathroom/laundry or even a office area! If you need tops they are who you should go to!

Source: icon-facebook Facebook
avatar

Kimmie Spears Rezac

recommends

We shopped around a few places in the area and after bad communication with another retailer, we decided to continue our search. We found out about CIC and messaged with Heather. Her communication was probably the best I’ve ever had with a business. She was extremely helpful in the quick, painless process and very accommodating to our needs. No need to look any further when updating your countertops because they are the best in town! Customer service and price!

Source: icon-facebook Facebook
avatar

Randy Towery Jr.

recommends

As a contractor and owner of Towery Construction we use CIC for a lot of our kitchen projects. They are great people to work with. If you are looking for a quality product and personal care for your project look no further. I highly recommend Ross and the rest of the CIC staff.

Source: icon-facebook Facebook
avatar

Mark A Anderson

recommends

We have purchased countertops for 3 areas in our home, one of which is 11 years old. Great value great service.

FAQ About Central Illinois Countertops — Based on Independent Research

What materials can I order a countertop from Central Illinois Countertops?

What types of spaces does Central Illinois Countertops fabricate countertops for?

What shapes of kitchen countertops does Central Illinois Countertops fabricate?

What countertop design styles does Central Illinois Countertops most often implement in Peoria, IL?

What is the service area of Central Illinois Countertops?

What types of clients does Central Illinois Countertops work with?

Does Central Illinois Countertops have its own countertop fabrication facility?

Does Central Illinois Countertops offer any discounts on countertop fabrication in Peoria, IL?

What is the price category of Central Illinois Countertops in Peoria, IL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Central Illinois Countertops?

What is the fabrication and installation timeline for a countertop at Central Illinois Countertops?

How long does it take Central Illinois Countertops to prepare a quote for countertop fabrication and installation?

Does Central Illinois Countertops offer cutouts for sinks, cooktops, or other elements?

What guarantees does Central Illinois Countertops provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Central Illinois Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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