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New Haven, CT City Rating: We have identified this city as the primary city for this contractor.

Catskill Granite Countertops

since 2006

Examples of works performed by Catskill Granite Countertops

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About Catskill Granite Countertops

77.36

total score

The main rating value calculated from more than 30 indicators.
Exact value: 77.356562 out of 100.

Catskill Granite Countertops Inc. was first established by Nicacio Pinho in September 2006. Because o. Pinho and his crew have worked with granite for over 20 years, they are able to craft gorgeous countertops that are tailored to each individual customer. They work together with your builder and the manufacturer of your cabinets while also taking into consideration your vision so that you end up with the countertops you desire. You will have access to between sixty and eighty different shades of granite in the Newington showroom, giving you practically a limitless number of options for your countertops. The fabrication of granite countertops and delivery to your home takes from seven to ten days.

More info

Mystery Shopper Report

4.4

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.419393 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

3.5

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4.7

Very Fast

Deposit Level

3

Standard

Quote Time

5

Very Fast

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Catskill Granite Countertops for a Free Estimate

156 Pane Rd, Newington, CT 06111

Additional benefits of Catskill Granite Countertops

Small business

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Credit cards

Debit cards

Accepts Credit Cards

In store shopping

Countertop Installation

Countertop store

Granite supplier

Kitchen remodeler

Reviews about Catskill Granite Countertops

All (17)

Google (10)

Yelp (7)

Source: icon-google Google
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Deborah Lyons

Date: 2018-10-31 20:56:26

We had such a great experience working with Catskill granite! Amazing customer service from their whole team, professional and fast turn around. I would highly recommend using them and I will definitely be using them for future projects!

Source: icon-google Google
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Paul Thompson

Date: 2023-06-29 20:21:37

Catskill Granite was a pleasure to work with. Robert took a tremendous amount of time to help us choose the stone and understand all of the choices such as edges, sink, measurements, and installation. Pricing was excellent.

Source: icon-google Google
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D Rose

Date: 2024-04-27 00:55:54

Great customer service and product selection. Can’t say enough about Catskill granite all around A+. Sales person Rob is super helpful and very accommodating, extremely knowledgeable about the product. Would definitely not go anywhere else for my granite and marble!

Source: icon-google Google
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Cars and stuff

Date: 2014-05-24 13:46:49

Initially they are very nice and have a large selection and their prices are great. However when it came to the install one of the counter tops corners were poorly cut. They immediately took it back to the shop and fixed the entire front edge. Their customer service once the initial install is done is really poor. If the job is not complete in there originally scheduled time frame it is next to impossible to get them to come back out to the job site. Do you really have to stay on top of them and make sure that they stay to their tight schedule also be present and take extra care and supervising the installation they will try to cut corners if possible. No pun intended.

Source: icon-google Google
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Sylvia S

Date: 2024-04-29 10:45:08

We were referred by a friend. Didn’t disappoint, great customer service, showroom was clean and inviting. We worked with Rob, who was extremely helpful, knowledgeable and professional. All in all a very positive experience.

Source: icon-google Google
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UltimateDoomer1

Date: 2023-12-11 15:08:58

Horrible people to do business with. No accountability, they don't speak English, don't communicate and their workmanship is very poor. I would never recommend them.

Source: icon-google Google
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Joe Mora

Date: 2022-09-23 17:33:58

Catskill is an excellent company to do business with. Our kitchen cabinet installer works with Catskill and highly recommended them so we went to take a look at their products. What an excellent selection of natural stone, quartz and other products. Robert was very helpful in helping us understand the differences and properties of each stone and the pros and cons. Never pushed us for an upsale but just shared his knowledge so we could make an informed decision. Joseph who did the templates was courteous and quick. There were a couple of hiccups but Joseph came out to address a small flaw in the stone by filling the slight pitting we found (we understand it's a natural stone so we were happy Joseph was able to apply a fix we were happy with). They also made a slight error with the island counter top but they came back less than a week later with a replacement top that was perfect. We worked with this company several years ago on a custom counter top for our master bath and their quality has stayed true all these years later. Would highly recommend.

Source: icon-google Google
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Marissa Tabshey

Date: 2024-09-29 22:42:39

We used Catskill for our home renovation. New kitchen counter tops, 3 bathrooms vanity tops and two bar tops. Rob and Patricia made picking out everything so easy from slabs to remnant pieces. They were so attentive and patient with our many questions and material changes. The product and service were such a value. I am so happy with how everything came out. Highly recommended!

Source: icon-google Google
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Newell Terrace

Date: 2024-01-10 02:12:28

Their professionalism goes beyond the industry standard. They are a class act.

Source: icon-google Google
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Dean Soucy

Date: 2024-05-07 11:09:03

I have been in construction for over 45 years and I like to point out when a company hits all the marks. Selection, price, great people to talk to and I was surprised how fast the process was. Thank you to the crew

Source: icon-google Yelp
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Christina P.

Date: 2022-10-01 00:01:09

We went to a different place and they sent us to Catskill. We so wish we went there first. These people are phenomenal. You could not ask for better install people starting with Joseph who did the template, then Anthony and Miguel who did the installation. All three of these guys were tremendous. As a matter of fact, after the installation Joseph called me, even though we were not contracted with him, to make sure that it went OK. I never heard from the person that I actually contracted with. I would definitely recommend them and suggest that you go directly to them and not make the mistake that we made through the third party.

Source: icon-google Yelp
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Sally N.

Date: 2019-11-25 13:42:13

The team at Catskill Granite really knows their stuff. Do not hesitate to use them. The quality of the service and granite are outstanding. Patricia and robert know how do to run a company. We are very pleased with our countertop

Source: icon-google Yelp
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Julie T.

Date: 2018-12-21 13:19:27

The team at Catskill granite went above and beyond with my granite installation. I was putting my house up on the market the day after the granite installation and we had a last minute issue with our refrigerator not fitting. They sent a technician out on a Friday afternoon to take the countertop back to the shop,trim it down and re- install it the same day so we could make our time line to get the house on the market. Thank you Catskill !! We will definitely use them again. That was amazing service

Source: icon-google Yelp
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Debbie D.

Date: 2018-01-22 02:23:30

Have gone through this company for two separate kitchen stone counter installs. They have competitive prices and professional staff. Highly recommend!

Source: icon-google Yelp
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Joan M.

Date: 2017-05-21 23:03:49

We were very pleased with the service we received. Robert was very knowledgeable and helpful. We loved the granite - had a hard time choosing which one from the many varieties on display. They are very low pressure - we had measured our existing countertops and Robert gave us an estimate based on our measurements without even asking for a name or number. We appreciated knowing we wouldn't be receiving unwanted sales calls! The process went much quicker than we had dreamed possible. Once we chose the stones, it was only about a week before they came to measure and only another 8 or 9 days before they came and installed! We couldn't be happier with our kitchen countertops as well as our bathroom vanities! The installers were very professional and did a beautiful job. We would highly recommend Catskill Granite to anyone looking for new countertops.

Source: icon-google Yelp
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Mitch F.

Date: 2012-10-09 19:55:04

This is a new business selling stone countertops. The woman I spoke to was very friendly and knew what they had in stock and what they could order, as well as prices. They have a reasonably large selection of in stock items to choose from. I was especially interested in their granites because I thought those had some of the best bargains, but they had some very nice marbles as well.

Source: icon-google Yelp
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Nicholas S.

Date: 2016-01-04 01:20:53

was very impressed untill the installation of the sink fauset and plumbing. Paid $500 extra to have everything installed. Was nevered told that I needed to buy all of the pluming accesories needed. The installation crew came, stated to my wife they couldn't do the work and left a list of what we needed and they would be back the next day. I bought everything and they never showed up. I ended up doing the work myself and was told I would get a refund. Left a few messages and 5 month later still have no refund. Avoid them at all cost... Posted this on yellow pages, figured this what a better venue. Don't do business with these guys, they don't stand behind their word and then If you have a problem they don't call you back after they have your money..

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156 Pane Rd, Newington, CT 06111