Castle Tile
since 1998
Examples of works performed by Castle Tile
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About Castle Tile — Ranked №3 Countertop Fabricator and Installer in Costa Mesa, CA
total score
Exact value: 72.544828 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Castle Tile, founded in 1998, ranked number 3 in Costa Mesa, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Castle Tile among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Castle Tile: Total Score & Key Ratings
The Total Score of 72.54 out of 100 achieved by Castle Tile in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Castle Tile has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.04 out of 5.
You can read detailed information and evaluations from our independent research of Castle Tile’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Castle Tile directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Castle Tile
The business has been in the countertop industry for almost 25 years, and it has popularity among individual clients and local builders. Their store has the greatest countertop options in Costa Mesa. Most items can be picked up the following day. They sell quartz, marble, and granite countertops as well as ornamental, mosaic, glass, and porcelain tile. They also provide special pricing for contractors and carry a wide variety of building supplies for construction sites. The customers will never wait in line or load a countertop into their trucks thanks to prompt and helpful staff.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 22
YELP
reviews: 63
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Castle Tile
Small business
Delivery
In-store pickup
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Wi-Fi
Free Wi-Fi
Credit cards
Debit cards
Accepts Credit Cards
Women-owned
Veteran-owned
Offers Military Discount
Open to All
In store shopping
In store pickup
Flooring
Tiling
Tile store
Tile contractor
Reviews about Castle Tile
All (57)
Google (8)
Yelp (49)
roy svarc
Date: 2022-12-21 17:49:39
Great showroom and installers Kimara and Shane are super knowledgeable And super helpful when it comes to full renovations. Recommend to everyone to stop by.
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Ted McFadden
Date: 2019-02-08 00:47:36
I've been working with Castle tile for almost 20 years now. They've done multiple projects for me and both installation and repair and I've always been more than satisfied. When I refer them to my customers the feedback is always terrific. William and Kimmara run a great business. Highly recommended!
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Alice Toth
Date: 2018-04-22 00:21:45
I’ve used Castle Tile for 2 major renovations. First for my kitchen last year and most recently for my master bathroom. Kimmara was so helpful and friendly both times. I came to her shop several times while trying to decide on the right tile and she never made me feel like I was a bother. She personally helped me choose the tile and made great suggestions. She researched a manufacturer I saw on Houzz that she didn’t carry and ordered me samples. I am grateful that they let you take samples home too. I would highly recommend Castle Tile and will definitely use them again.
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Chris Lacy
Date: 2023-11-30 18:04:40
I’m General contractor, and I refer all my customers to Castle Tile. They’re always very friendly and helpful with all my clients. They have an amazing selection of tile for all your tile needs. There knowledge always makes picking out the right tile easy, and simple. Thank you!
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Karl Mahan
Date: 2018-06-09 19:38:02
I’m a local tile contractor located in Huntington Beach. I have been doing business with Castle Tile. I always know when I send a client to Castle Tile that they are in good. Kamara and Kathy are very knowledgeable and incredible designers. They will spend quality time with you and give professional advice on all your tile needs. They have a incredible show room with a wide variety of tile. They have a great selection of plank flooring, 12x24, also beautiful glass tile
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Christene Strong
Date: 2021-03-05 05:48:13
I will just share my email I sent to Kimmara. We had ceramic tile in our kitchen that was original to the home for 30 years and we lived here for 7 years and not a single scratch or chip. We bought big-box store tiles for the bathroom in 2013 and not a single scratch in 7 years. We remodeled our entire kitchen in 2019 and decided to pay 3x more for expensive Italian porcelain tile from a dedicated tile store, castle tiles. We bought extra to put under all our cabinets because we thought it would last. Within a year we had 1 chip on it. I was bummed, but thought it's fine I will just replace it in the future. Within 2 years. We had 3 places with chips and dings. It's completely unacceptable. It is so easily scratched that one time I tried to vacuum and there was a scratch on it. It is incredibly poorly made. See pictures attached. I have no idea what to do at this point. Kimmara responded, Thank you for sending the pictures. I will forward them to the tile vendor along with your explanation. I will get back to you when I hear back from them. 30 days later she sent me: Please let me know if you would like replacement tiles for the 2-3 tiles. Porcelain tile is durable and considered acceptable for floor and wall use. Proper installation and use of the recommended setting materials and grout installation should be followed to avoid breakage, chipping of the tile. Example/ hollow sounds coming from the tile may indicate improper installation and will cause cracking and chipping, tile does not crack or chip on its own. The Tile Vendor said they have not had complaints about the tile, but they can offer to give you replacements for the ones that have chips. Please let me know if you would like to get the replacement tiles and I will order them. I responded Your response somehow insinuates we have incorrectly installed the tile. There is no hollow sound. Installation is not the problem. This tile is very soft. Beyond the chips it is easily scratched. I've attached just a few photos of scratches that will not come off. We are very unhappy with this tile. I urge you to do your own experimentation of how soft the surface of this tile is, instead of immediately take the Vendor's word and blame your customer for installation. I guess replacements is the only options but it will be very expensive and the longevity is highly questionable. It's been another 22 days and no response. If this is the experience you want to have after spending a lot of money here.
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Nancy Preston
Date: 2017-12-06 18:51:10
Ray, the owner, has been great! I have used Castle Tile in two major renovations, and they have dine a superb job. The selection of granite and other stones is plentiful. They have wonderful fabricators and installers. I have come back for multiple requests for other minor jobs and they have been willing to do them with the same quality of workmanship. Highly recommend them, and I have to my friends as well.
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John Austin
Date: 2018-07-06 00:32:11
We found Kimmara to be extremely knowledgeable, helpful, and friendly. She seems to be genuinely interested in guiding her customers to the products which will succeed in accomplishing their desired results. She has excellent taste and the ability to visualize the look her customers are hoping for.
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Emmi M.
Date: 2025-02-24 06:04:08
Had to share an update on how the tiles came out in the kitchen. We also used them for our bar. We love them!
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Kayla H.
Date: 2024-08-07 19:34:29
Shane and Kimmara are AWESOME! They go above and beyond on every order I send them for my clients. Their showroom is beautiful and well organized. They are always on top of pricing when I request it, and their prices are more than fair. Thanks guys!
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Enrique S.
Date: 2024-08-04 03:20:52
The ownwr is onsite to help, guide and bring your vision / inspiration for your project to life. Great selection of products perfect amy budget.
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Omar V.
Date: 2024-07-31 15:48:03
The selection was amazing. We bought our bathroom tile hare and loved it! Shane was so helpful and friendly. He kept us well updated on the delivery and help to get everything loaded up. I highly recommend them!
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Mary A.
Date: 2023-12-13 18:24:36
I received quotes for quartz countertops at five companies. Not only did Castle Tile provide the best quote, their customer service was excellent. I was undecided as to the vendor and color, Shane was very responsive and answered all my questions, this helped immensely with my selection. I plan to remodel my bathrooms and will definitely return once I begin my new projects. I highly recommend Castle Tile.
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Eric W.
Date: 2023-10-30 23:12:12
I simply cannot say enough great things about castle tile. I do not enjoy shopping for tile and other home designs but they way we were treated here made the visits enjoyable. We worked mostly with Shane and he helped my wife narrow down her ideas and was always willing to just let her browse and think with as much space as she needed. He worked with us on price and delivery coordination. Never pressured us to buy from them just wanted us to be happy with whatever we went with. I can't suggest this place enough... thank you Shane and Castle Tile... Go Chargers!!
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Chynna V.
Date: 2023-07-08 16:04:06
This review is long overdue..I have to give a shot out to Castle tile! Everyone there is super nice and helpful. Shane is the bomb! He's been my co-designer, helping me pick out tiles for my 2 bathroom remodels and now my third. I can't thank him enough. Ur awesome Shane!!!
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Theodore J.
Date: 2023-06-06 00:55:26
Castle Tile is the best! From tile selection to design. They were friendly and very helpful and the tile came in when they said it would. Very happy!
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Sara M.
Date: 2023-06-01 02:29:57
I had a shower project that I needed a specific tile size and color for my vision but no where had any in stock. Castle Tile helped me get the tile I needed in the short time frame I needed it in, and even stayed open a little longer so I had time to pick it up after work! Thank you castle tile for helping me complete my vision for my bathroom
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Julie B.
Date: 2022-09-26 10:35:44
Customer service is my first priority when I ship. Thus, Castle Tile is my new go to store
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Jake V.
Date: 2022-07-09 05:01:03
I highly recommend them for any tile needs! I was having trouble finding the right tile until I visited their show room. Everyone involved was extremely helpful and responsive. The quality of work is phenomenal, very happy with the end result.
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Lizzie S.
Date: 2022-03-11 18:37:07
Very nice selection of high-quality tiles, and great customer service. The store is well organized so it does not feel overwhelming. I will come here again for my next project.
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David P.
Date: 2022-02-23 06:19:14
After multiple remodeling projects and shopping at most of the tile stores in coastal Orange County and up in Anaheim, Castle Tile was one of the best experiences we had in a tile store. A family business, you can tell they really care about their customers by how hands on they are with the details. Within their footprint (not as big as the mega stores, but still a good size compared to other local tile stores) they fill the space they have with a surprising number of tile options. And most importantly, they have a nice range of contemporary styles that are good quality. Prices are reasonable as well. We bought our bathroom and shower floor tile from Castle Tile, but the owner even helped me with some advice when I had a problem with a different tile that I bought online. Thank you Castle Tile!
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Gail P.
Date: 2022-02-19 23:20:46
They say a picture is worth a thousand words, so I encourage to look at the photos I took of the most ORGANIZED tile store I know. Very easy to find what you are looking for, plus Kimmara the owner, is always ready to help. Even if it may be a bit of a drive for you, this Costa Mesa store will save you time and you will easily find what you need. No reason to go anywhere else!
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J. M.
Date: 2022-02-11 21:35:48
We had a fantastic experience working with Kimmara and the whole team at Castle Tile. We remodeled our kitchen and needed help selecting our countertop and backsplash. Kimmara helped us find the perfect pieces for our project and made our vision come to life. She also has a great team of fabricators and installers that did an incredible job. I really appreciate how responsive Kimmara was throughout the process as we ran into a few hiccups with getting our countertops. Kimmara stayed with us throughout the process and helped us find a great option. We will definitely be back for any tile needs in the future!
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Mai h.
Date: 2021-11-12 16:27:22
Selection and service!!! Great selection of tiles and service all around is top notch!! Highly recommend Castle Tile. After dozens of shops I discovered this gem in my backyard. This is my first stop on future projects! Go see for yourself - Castle Tile will not leave you underwhelmed!!! My bathroom looks phenomenal!
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Kay W.
Date: 2021-09-23 17:38:17
I've been a designer for years now and I challenge any tile showroom to be or do better. I love working with this awesome, family owned business so much over the years, that we decided to work together further, designing and offering up space in the back of the showroom for designers to meet with their clients. This is why my name may seem familiar. I happily design, meet clients, and serve here, a lot. I hope to see you here soon and am delighted to help you select the right tile, quartz, quartzite, porcelain, indoor or outdoor stone, fabric and upholstery, and any and all design components for your singular sensational design/s. More great news - THEY'RE now a FULL SERVICE HOME & OFFICE DESIGN SERVICE. Stay tuned for their grand RE-opening!
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Ana J.
Date: 2021-08-29 18:12:55
I was having a hard time choosing time for my master bathroom. Everyone at Castle tile helped me make this process so much easier. They have a large variety of product and are just the sweetest people.
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Paul P.
Date: 2021-08-07 12:44:24
I've been planning/working on a complete remodel for the past year and I am very particular about the tile I want to use, so I have been to almost every tile store in So Cal. Some stores have so many choices that it's overwhelming and difficult to shop while others have just the basic, over-used styles. Castle Tile has just the right amount and all kinds of beautiful choices, so it was well worth the drive. The owners are very friendly and helpful and their prices are reasonable. I highly recommend them.
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K O.
Date: 2021-08-01 21:17:25
I've referred lots of friends here for several reasons: 1) Great service 2) Beautiful huge selection, 3) completely reasonable on pricing. I brought in my kitchen counter sample and they helped me make a great choice. Everyone who sees my new kitchen comments on the backsplash tile. I'm so glad I shopped outside of the box stores.
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Gabby L.
Date: 2021-07-08 18:52:55
Everyone at Castle Tile was extremely helpful when it came to selecting and getting our bathroom tile on time. Kimmara went out of her way to make sure we had the tile we needed the next day. Their tile selection and prices were the best we found in Costa Mesa and Anaheim. We'll definitely be back!
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Sherry K.
Date: 2021-04-09 12:31:52
Great customer service ! We've been purchasing from this store for 20 years for different home improvement projects. HIGHLY RECOMMEND.
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Teri S.
Date: 2021-03-23 03:27:10
Awesome tile and stone shop. The owner Kimmara was instrumental in finding the perfect tiles for my home. She has Ana ing taste and goes the extra mile to get you the tile you want. They have a wide assortment of tiles for kitchen snd bathrooms. I did a full kitchen and bathroom remodel snd all of my tiles and countertop stone came from Castle Tile. Totally thrilled with results!! Thank you Kimmara and Castle Tile.
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Betty S.
Date: 2021-03-17 20:07:23
I hired Castle for a small tile project. It lasted 4 days. They always arrived on time and cleaned up each day after doing the work. All the men were very polite and repeatedly asked if I was happy with their progress. They did a beautiful job. I would highly recommend them!
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Jamie G.
Date: 2020-10-30 22:55:48
What an amazing selection of tile. I came in looking for the perfect accent tile for my shower remodel. Wow...so many beautiful tiles to choose from. Highly recommend!!!
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Jennifer W.
Date: 2020-10-20 02:24:50
Kimmara was great! She spent a couple of hours with us selecting the tile for our new home. They had a great selection!! I would highly recommend Castle Tile
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Lucia S.
Date: 2020-08-07 17:59:15
The best place to buy indoor and outdoor tile the owners, Kimora and William go far beyond accommodating customer needs. They are so pleasant to work with. This place surpasses any of the places in Anaheim!
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Liz W.
Date: 2020-05-15 07:37:22
I just love going to Castle Tile for all of my tile projects! Carmara is always so helpful with everything thing I need. If you think you have to drive all the way to Anaheim to find the tile you want at a good price you don't; Castle Tile has it all at the same price but better customer service! If you're looking for the right tile for you you'll find it there!
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Bonnie S.
Date: 2020-04-08 23:42:18
So grateful to have found Castle Tile! With the help of Kimmora and Cathy, I found the perfect tile for our kitchen backsplash. I had my heart set on glass tile but had heard how difficult it can be to work with. Cathy led me to a beautiful 3"x4" tile that complemented all the surfaces and colors in my kitchen. Kimmora recommended an installer, Virgil, who did an outstanding job despite the many imperfections in the walls. I am more than pleased. I highly recommend Castle Tile and am so grateful for their help and guidance through the process. They made it easy and stress free!
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Kate S.
Date: 2020-03-27 02:15:34
Kimmara and Kathy at Castle Tile both helped me select five different materials for the floor, shower walls, shower floor, pony wall and vanity top in our guest bathroom. It all came together beautifully. The workmanship of the installers they recommended was really good and they were all courteous and cleaned up after themselves. All the different trades involved were coordinated for efficiency. This is the second time Castle Tile has helped me with a project. The first was project was our kitchen backsplash. The materials came from Castle Tile and their tile installation guru, William of Acosta Tile, guided me through the tile layout for the best use of my accent tiles and glass art with a minimum of extra cuts.
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JoAnne W.
Date: 2019-11-25 05:02:31
Looking for tile at two stores in Costa Mesa , Coastal tile and Mission Tile Both were very over priced. I came across Castle tile in Costa Mesa. They offer a much larger selection of tile than the other two above. They were the nicest and friendliness store to work with. The prices were much less than their competitors in the area. I will use Castle Tile from now on.
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April U.
Date: 2019-10-10 15:37:47
We just remodeled our master bathroom and shower and couldn't be happier with the tile we got from Castle Tile! It's beautiful and we have gotten so many compliments on it. Cathy helped with our order, and was extremely diligent in making sure our tones matched with the look we were going for. When choosing the product we wanted they were also helpful and patient, also giving us samples to take home so we could make sure it was exactly what we had in mind. Great place and service!
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David R.
Date: 2019-08-23 19:51:15
So because I'm Costa Mesa Dave I wanted to do business in Costa Mesa. We just bought new carpet from the guys down the street at Carpet Depot, we bought a new couch from The Love Sac Store, again in Costa Mesa and we also protected all our new furniture, carpet and floors with window film we got from Signature Glass Tinting, again in Costa Mesa. We walked in and we were immediately created by the owner, she was so awesome. She listened to what we wanted and then she starts lining things up. We looked at so many options, figured out the pricing and slid our CC. The tile was ready on time, the finish and overall quality looked great and my contractor said the installation was great. If you need tile please consider Castle Tile, the owner was awesome, her team was very helpful and like I said above, your supporting another local Costa Mesa small business.
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Beth L.
Date: 2019-08-21 21:58:43
We love Castle Tile! We pass many stores from Long Beach to shop here. They are so helpful and wonderful service. Our kitchen tile is perfect and we are now using them for our bathroom project.
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Carmen J.
Date: 2019-07-19 01:41:08
I wish I could give more than 5 stars! Highly recommend Kimmara and William. Not only does she have 30 years of experience with tiles, but she has a great eye for design. We didn't have any previous experience with tiles before our complete bathroom remodels. Kimmara patiently educated us on different materials and designs and we could not be more pleased. Any remodel is a stressful endeavor, so when someone can relieve some of that, it is a blessing. Add great communication, attention to detail, and integrity and that's what you get with Castle. We will post photos when the remodel is done. I just had to take the time to share this.
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Jay A.
Date: 2019-05-16 14:13:54
Great place to get your tile. Staff is very knowledgeable and helpful. It is refreshing to walk into a store and get personalized service at competitive prices rather than being in a large warehouse.
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Linda N.
Date: 2019-05-16 00:13:26
Stop here first. I searched many of the big and small tile stores from South OC to the Anaheim area looking for tile. Some of the showrooms are huge but the selection still isn't all that impressive and nothing was jumping out at me. I did a quick google search and Castle Tile came up so I thought I would just stop in before I settled for some other tile choices that I liked but wasn't exactly thrilled with. I am so glad I stopped in here. This place has a really beautiful carefully chosen tile assortment. The whole assortment in the store is beautiful, even the ones that aren't my personal taste were still nice. They have everything you see on Pinterest and Houzz and also anything you may have dreamed up. They let me take numerous samples out and never acted irritated or bothered by me coming back and fourth and swapping out new samples. I ultimately picked out every single tile in my entire house remodel from this one store and I am super particular with what I want. The ladies here are friendly and know their stuff. This is a great place if you want someone to give you great customer service and guidance as well. I highly recommend them, whether you are a designer, contractor or homeowner you will find what you are looking for.
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Anastasia B.
Date: 2019-04-06 21:02:39
What a find! While visiting my friend in Costa Mesa, she mentioned that she wanted to tile her fireplace wall. I found Castle Tile on Yelp and turns out it's right around the corner from her home! As a professional residential designer, I'm in San Diego tile stores at least once a week. Castle Tile may be the best tile store I've ever visited. They carry all my favorite lines and many I'd never seen before, and their prices are very good! Owner Kimmara is passionate about tile & stone & really knows her business! They also offer installation services, as an added bonus! Can't say enough great things about this spectacular tile shop!
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Cee H.
Date: 2019-04-02 15:18:23
We have used Castle Tile for 2 major home renovations and we have referred our friends there. They have great selection and a very large showroom, but nothing beats the customer service. We waited 40 mins at Home Depot bc we needed to get basic subway tiles that same day for the contractor and after asking 3 employees to page someone from tile, we finally got help. We ended up just going onto Castle for the rest of the tiles. They have good selection, and most of all, they are friendly, knowledgeable and very patient. Some tiles/items take longer to get because they are special or back ordered so be aware of this before your project. We needed the pebble tiles for the shower floor sooner than anticipated, and they did their best to track down the shipment for us since it took 2 days longer to arrive than the rest of the materials. Whoever said Kimmarra is endlessly patient is spot on. Wide selection of tiles for bath, kitchen and flooring needs. They appear to have good relationships with their suppliers and many of the local contractors, so the process from ordering to pickup is pretty seamless. In my experience, it's not worth dealing with HD or Lowe's if you have a little time, and you are picky about tile selection. The staff will offer tips and pointers if you ask them for their opinion. Plan on spending a lot of time there because there are so many options.
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Alice T.
Date: 2018-04-22 00:24:24
I've used Castle Tile for 2 major renovations. First for my kitchen last year and most recently for my master bathroom. Kimmara was so helpful and friendly both times. I came to her shop several times while trying to decide on the right tile and she never made me feel like I was a bother. She personally helped me choose the tile and made great suggestions. She researched a manufacturer I saw on Houzz that she didn't carry and ordered me samples. I am grateful that they let you take samples home too. I would highly recommend Castle Tile and will definitely use them again.
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Sandy S.
Date: 2018-02-10 16:51:54
Just outstanding. I've used Castle Tile on three jobs, even after checking the stock at other, upscale tile stores. Their service is excellent, thoughtful and helpful. Kimmara is endlessly patient and cheerful, and she has good taste on suggestions for design dilemmas.
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Kaitlin E.
Date: 2017-12-19 03:38:08
Castle Tile is by far the best tile store around! This store has so much selection from mosaics, countertops, flooring and wall tiles. This place has it all, and if they don't have it they will do their best to find it or at least find something similar. Kimmara is awesome! She is always very helpful and very knowledgeable. The staff here is amazing. This place is great!
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Janet L.
Date: 2017-08-13 21:43:02
Can't praise Castle Tile enough. I shopped around extensively at State College Blvd and other big box stores, but found exactly what I was looking for on my front doorstep. The service was exemplary -- Kimmara listened and worked closely with me. She pulled from her extensive knowledge and resources and did back flips to meet my custom project needs. I am entirely satisfied with all aspects of the experience -- this includes product, price, and especially service. Thank you Castle Tile!
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J. L.
Date: 2017-06-21 20:30:40
Great news: You can stop your search here! The selection is great or they can order something you may have already seen. Kimmara was helpful and personable and ended up pulling out the field tile that became the basis of design and color for both the bathrooms that we remodeled. You definitely won't regret a visit to this place!
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Paulina O.
Date: 2017-05-23 22:27:08
These guys are the best! They have the most incredible tile selection and customer service. They really want you to be happy and make sure of it. I recently bought a home and did the tiling with Castle Tile and couldn't be happier. :)
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A A.
Date: 2016-11-12 17:04:18
Outside of painting and smaller projects, the bathroom was our first major change we had done to our home. Kimmara was so very helpful and extremely patient with our never-ending questions. We even incorporated some of her suggestions into our bathroom remodel. We will definitely be back when its time for the kitchen. Thank you Castle Tile & Kimmara!
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Gail M.
Date: 2016-08-16 01:07:34
Kimmara was very helpful and spent a lot of time with us selecting the right tile. The contractor underestimated the amount of tile we needed in our shower and we ended up being short a couple of pieces. Kimmara found us a couple of pieces of sample tile which saved us from delaying the finish since the tile had to come all the way from Florida. Everyone else we dealt with on the phone was very professional and helpful as well.
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Jacob R.
Date: 2015-09-01 19:00:20
We recently purchased a new (to us) home in Costa Mesa and wanted to get some tiling work done before we moved in. Kimmora at Castle Tile was super accommodating and a huge help in coordinating everything. She allowed me to pick some sample tiles and keep them for a bit, and the process between her and our tile guy was seamless. We are incredibly happy with the tile and tile-related decisions that we made and Castle Tile was great to deal with. When we end up doing more tile work - there's always something, right? - we'll come straight back here.
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Jacquelyn M.
Date: 2015-03-17 03:08:00
Kimmora was a life saver! After realizing our backyard was going to be short by 4 boxes of American Olean Infusion Beige Wege tile I went on a massive man hunt trying to find these 4 boxes. After a week of despair and not being able to wait a 3week turnaround time I finally decided to start calling American Olean retail distributors 5th call I contacted American Olean. Kimmora was delightfully pleasant on the phone contacted her reps at the warehouse found it in stock called me and wanted me to check it out to ensure it was the proper color match as some vendors relabel color codes and if it didnt match she would refund me. Sure enough start of phone call to charging my credit card took less then 30 minutes. I drove to Anaheim and picked up my purchase at the warehouse. I think I spent more time in traffic on the 91 then the 30 minute phone call and the guys at the warehouse getting the tile in my car! Definitely a pleasure and a delight. Fantastic customer service and I HIGHLEY recommend anyone who is needing tile or anything done contact them first!
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FAQ About Castle Tile — Based on Independent Research
What materials can I order a countertop from Castle Tile?
What types of spaces does Castle Tile fabricate countertops for?
What shapes of kitchen countertops does Castle Tile fabricate?
What countertop design styles does Castle Tile most often implement in Costa Mesa, CA?
What is the service area of Castle Tile?
What types of clients does Castle Tile work with?
Does Castle Tile have its own countertop fabrication facility?
Does Castle Tile offer any discounts on countertop fabrication in Costa Mesa, CA?
What is the price category of Castle Tile in Costa Mesa, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Castle Tile?
What is the fabrication and installation timeline for a countertop at Castle Tile?
How long does it take Castle Tile to prepare a quote for countertop fabrication and installation?
Does Castle Tile offer cutouts for sinks, cooktops, or other elements?
What guarantees does Castle Tile provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Castle Tile. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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2121 Harbor Blvd, Costa Mesa, CA 92627