Carolina Granite
since 1987
Examples of works performed by Carolina Granite
Get a free estimate:
About Carolina Granite — Ranked №5 Countertop Fabricator and Installer in Cincinnati, OH
total score
Exact value: 23.028571 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Carolina Granite, founded in 1987, ranked number 5 in Cincinnati, OH in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Carolina Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Carolina Granite: Total Score & Key Ratings
The Total Score of 23.03 out of 100 achieved by Carolina Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Carolina Granite has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.14 out of 5.
You can read detailed information and evaluations from our independent research of Carolina Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Carolina Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Carolina Granite
They have 12 years of experience installing countertops in Ohio, and they will help you choose the goods that would be most appropriate for your situation by using their knowledge. In terms of quality and pricing, you simply cannot find better bathroom or residential kitchen countertops. Their experts would gladly assist you pick the best choice possible for your home. They provide knowledgeable guidance on a range of materials in addition to a skilled countertop installation service and affordable prices. You can schedule a meeting to discuss the many available alternatives and get a cost estimate for your countertop at no cost.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 106
YELP
reviews: 8
reviews: 8
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Carolina Granite
Delivery
Onsite services
Wheelchair accessible parking lot
Checks
Credit cards
Debit cards
In store shopping
General Contractors
Countertop Installation
Countertop store
General contractor
Reviews about Carolina Granite
All (25)
Google (11)
Facebook (5)
Yelp (9)
Alicia S
Date: 2024-01-03 22:48:13
We renovate houses and use Carolina Granite for every property we do. They're easy to work with, and have a great selection of Granite, quartz, ECT. At great prices. They're always very quick to install and do a great job.
Read more
Darren Bryant
Date: 2022-08-01 13:17:12
They were able to get our counters installed very quickly, and they're beautiful. A little bit of confusion at first, because we were told the granite supplier in Mason had a slab of Giallo Ornamental, but when we drove over there to pick out the slab we wanted, we were told that they didn't have any Giallo Ornamental available. The only slabs they had were taken. Ended up being okay as the New Venetian Gold slab we selected was similar enough to the Giallo Ornamental. The day of installation, the guys arrived past the scheduled arrival time. We weren't called to say they'd be late. We called the store to find out that the granite hadn't been loaded. They arrived about 40 minutes late. A call would have been nice. That said, the guys did a great job with the installation. The measurements were spot on and the counters are beautiful. A couple of hiccups, but overall pleased with the experience.
Read more
topshelfbt
Date: 2024-02-13 20:58:04
Carolina Granite was fabulous! They did a great job removing the old granite and installing new! I could not be happier with the results. Thank you Carolina Granite!
Read more
stephanie Armbruster
Date: 2024-12-28 22:04:08
After a lot of shopping around for quartz for a major kitchen renovation, we selected Caroline granite based on their reviews, service and pricing. They offered the best pricing on the courts. I selected from the manufacturer and also offered quick and prompt measuring and install with shorter lead times than all of their competitors. Their team was very professional and courteous. We could not be happier with the final product.
Read more
Tony Blum
Date: 2019-10-22 21:13:52
Couldn't make up my mind for months on what granite I wanted for my kitchen. I drove by and saw IT! The slab I wanted!! Had it installed eight days later. Hard to tell you how much difference it made, so I included pictures. Price was reasonable compared to the other guys. Great service after the sale when I had a question. Thanks Luis!
Read more
Andrew Hill
Date: 2024-06-07 18:48:24
It's always a pleasure working with the team at Carolina Granite. They meet and exceed our high expectations, and deliver the perfect combination of quality and value. We wholeheartedly recommend them for any counter project you may be thinking about.
Read more
Pavel Shalakov
Date: 2024-12-31 14:42:39
We are pleased with our countertops intatallation project. Excellent service - an estimate, time to complete, countertops and installation quality. Good people work here, highly recommended.
Read more
Susan Neal
Date: 2024-08-21 18:58:57
Added new counters to my kitchen. They di a great job...timely, everything cleaned up when done. Installers were pleasant and provided updates as needed.
Read more
Devona Thomas
Date: 2024-04-08 18:40:34
I was definitely a pleasure working with Carolina granite. I love my new counters. Jacqueline was very helpful and walked me through the whole process and was very patient in my color selection. The turnaround time was very quick and I definitely plan on using them again the future.
Read more
Hayley Hayley
Date: 2024-04-04 10:14:53
I am super impressed with Carolina Granite! They were very professional, super responsive, and had very fair prices. They worked with my timeline and it was a seamless process. I absolutely plan on working with them again.
Read more
Michelle Dwertman
Date: 2021-11-24 03:47:10
Great price, prompt service and turn around time to installment of the granite. A small operation who listened to our requests and desired details. We’ll be a repeat customer!
Read more
Mary Jane Medina
I had picked out a remnant slab that I tried to pay a non refundable deposit for to hold for me for 3-4 weeks until my cabinets were delivered. I checked on it every week to make sure they knew we would not be changing our mind. They assured me they marked it as SOLD even though they refused to take a non-refundable deposit. The week my cabinets come in, I come in to tell them we need someone out this week to measure and they assure me AGAIN the slab is still mine. All to get a call the next day telling me Luis cut and sold the slab that they had assured me was mine. I have never worked with such an unprofessional company with such poor communication and such terrible customer service. So unapologetic and not even willing to make it right after THEIR mistake. I will never work with this company and will be sure to pass on my Terrible experience to everyone I know.
Read more
Marie Colson
Very reasonably priced, efficient, quick turn around and easy to work with.
Read more
Julia Buchanan
After searching for new countertops all day, I drove past Carolina Granite and saw the exact stone I was looking for! I called them on a Saturday, they came and measured on Monday, and I had my new counters installed by Wednesday (when most other places were scheduling at least 2-3 weeks out). The installers were fast and friendly!
Read more
Sherry Patten
As a owner who has had, over the years, granite installed professionally for 3 different kitchens and 7 baths, I was very impressed with Carolina Granite on Springfield Pike in Cincinnati. The owners and staff were very professional and very quick with responses for quotes, questions or samples. Their prices were very reasonable, even when granite was not from their stock at the shop. Not only did they quote a very competitive price for granite at a stone distributor, they also took me up there when there were concerns with the slabs I had chosen. The owner helped me pick out 2 slabs that blended together the best, even though they were all from the same lot. It is amazing how the same name granite can be so different, from one foundry to another. Carolina granite, not only measured the kitchen, but also used a template because of the irregularities in the wall. The template was "right on"! No gaps at all. The seams were invisible and the patterns were perfectly matched. They actually had me come down and place the template on the slab where I liked it. It was an amazing experience. Turn around was very quick from the time the template was taken and then installed -3 days. The owners did not want the homeowner left without counters for any extended time. I would highly recommend Carolina Granite to anyone. It was my best experience to date. This is a small business that really wants to ensure the customer is satisfied. Nice Job Carolina Granite-you did it!😀
Read more
Lindsey Kaye
Every interaction with Carolina Granite staff was fantastic and helpful! The guys just finished my install and I couldn't be happier with my granite! The guys were fast and courteous. I would highly recommend them for any job!
Read more
Joseph L.
Date: 2022-08-15 13:03:54
Carolina Granite was recommended to us by a friend and we were not disappointed. Luddai, the owner, was very knowledgeable of all materials and installation techniques. The quality of the work was excellent and his crew cleaned up the work areas thoroughly. Luddai was very good at meeting our specific requirements. We selected our quartz from MSI and the installation pricing was fair and reasonable.
Read more
Lindsey H.
Date: 2019-03-04 19:42:20
The entire staff was helpful, professional and courteous from choosing my granite, customizing my order to installation! I couldn't be happier with the outcome! I'd recommend Carolina Granite in a heartbeat!
Read more
Alexis K.
Date: 2018-12-21 19:03:08
Thank you to Louis for giving me a GREAT deal 1/3rd off the price of all the other quotes I got! He also came to my house and measured. His installers Luddai and Raymond did a FANTASTIC job and were very professional! I would highly recommend Carolina Granite to anyone who wants beautiful granite at a more than competitive price with professional installation!
Read more
Vickie S.
Date: 2018-04-14 16:01:03
We absolutely love our beautiful new counter tops. We agree the entire team were so professional and helpful. Installation was timely and turned out as promised. We were very pleased with the price as well. Would highly recommend this company.
Read more
Stephen D.
Date: 2018-01-22 18:35:13
The entire team from front office to the installation guys A1 in my book very nice and professional. I just just had kitchen counter done on 1/16/18 my next job is the master bath no other company will get that business. Highly recommend!!
Read more
Vickie C.
Date: 2017-09-22 20:33:06
Very happy with beautiful granite we found at Carolina Granite. Very timely installation - installed within 5 days of purchase. Very punctual. Very reasonable price.
Read more
toni b.
Date: 2016-12-31 15:01:49
What a best kept secret in the Cincinnati area regarding installation of granite for your home. All workers were polite, punctual and extremely professional. Their work performed was more than I expected because their prices are fair and lower than most companies whom have a large overhead. I highly recommend this company you will not be disappointed. Looking forward to them doing more work for me as well as my friends in the future. T. Bolser
Read more
Tony A.
Date: 2015-08-02 01:25:51
They are extremely professional. They have changed the look of my kitchen completely. I placed the order in on Wednesday and Saturday they were completely done. I've gotten quotes from other companies and normally take anywhere from a week to 10 business days to complete the job. This is by far the best experience I've ever had with a contracting Compnay working on my house!!! I highly recommend Carolina granite LLC. These guys rock!!!!
Read more
Mary Jane M.
Date: 2020-10-06 16:54:36
I had picked out a remnant slab that I tried to pay a non-refundable deposit for to hold for me 3-4 weeks until my cabinets were delivered. I checked on it every week to make sure they knew we would not be changing our minds. They assured me they marked it as sold even though they refused my non-refundable deposit. I go in the week my cabinets are being delivered to let them know we will need someone to come out and measure when they assure me once again that the slab is mine. The next day I get a call saying Luis cut and sold the slab they had "marked as sold" and assured me was mine. My husband and I were heart broken. I've never worked with such an unprofessional company, with such poor communication and terrible customer service. They were unapologetic and refused to make it right after they had made the mistake. I will never work with this company and be sure to pass along my terrible experience to everyone I know.
Read more
FAQ About Carolina Granite — Based on Independent Research
What materials can I order a countertop from Carolina Granite?
What types of spaces does Carolina Granite fabricate countertops for?
What shapes of kitchen countertops does Carolina Granite fabricate?
What countertop design styles does Carolina Granite most often implement in Cincinnati, OH?
What is the service area of Carolina Granite?
What types of clients does Carolina Granite work with?
Does Carolina Granite have its own countertop fabrication facility?
Does Carolina Granite offer any discounts on countertop fabrication in Cincinnati, OH?
What is the price category of Carolina Granite in Cincinnati, OH?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Carolina Granite?
What is the fabrication and installation timeline for a countertop at Carolina Granite?
How long does it take Carolina Granite to prepare a quote for countertop fabrication and installation?
Does Carolina Granite offer cutouts for sinks, cooktops, or other elements?
What guarantees does Carolina Granite provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Carolina Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Carolina Granite for a Free Estimate
Choose the Way That Works Best for You!
10100 Springfield Pike, Cincinnati, OH 45215