Examples of works performed by Cabinets To Go

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About Cabinets To Go — Ranked №6 Countertop Fabricator and Installer in Hartford, CT

55.45

total score

The main rating value calculated from more than 30 indicators.
Exact value: 55.451465 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Cabinets To Go, founded in 2009, ranked number 6 in Hartford, CT in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Cabinets To Go among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Cabinets To Go: Total Score & Key Ratings

The Total Score of 55.45 out of 100 achieved by Cabinets To Go in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Cabinets To Go has a rating of 4.2 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.78 out of 5.

You can read detailed information and evaluations from our independent research of Cabinets To Go’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Cabinets To Go directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Cabinets To Go

Having started off in Miami, Florida in 2008, the firm has expanded to over a hundred sites throughout the United States, including here in Hartford. Cabinets To Go provides cabinetry and residential kitchen countertops. Stop by their showroom to see their wide variety of quartz, granite, and acrylic countertops! Their goal is to provide high-quality custom products at the lowest possible cost. They promise to match any lower quoted price for a similar countertop from a competing business. Each customer receives individualized attention from their expert designers who take into consideration all the nuances of the countertop remodel.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

2.8

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.779345 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

1.5

Emerging

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

1

Very High

Quote Time

0.8

Very Slow

Affordability

2.8

Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Cabinets To Go

Delivery

In-store pickup

Wheelchair accessible parking lot

Assembly service

Checks

Credit cards

Debit cards

Wheelchair accessible

Accepts Credit Cards

Private Lot Parking

Offers Military Discount

Open to All

In store shopping

In store pickup

Kitchen & Bath

Cabinetry

Flooring

Cabinet store

Bathroom remodeler

Countertop store

Flooring store

Kitchen remodeler

Reviews about Cabinets To Go

All (20)

Google (10)

Yelp (10)

Source: icon-google Google
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Hank Lerner

Date: 2026-10-28 23:08:27

We decided to remodel our Florida kitchen. Doing it from Connecticut complicated the design process. In came Rose Peña of the Brainard Road, Cabinets to Go. Rose was a delight to work with. She is talented and skilled. Those traits and a great personality made this process easy and dare I say “fun” Her computer skills and her awareness of kitchen design was unbelievably helpful. She was flexible and patient, as we went through multiple design changes. At another point we had great input from the Store manager, Megan, who also was incredibly helpful If you’re designing a kitchen or bath and need cabinets, I’d suggest seeking out Rose.

Source: icon-google Google
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Angie Alegre

Date: 2026-10-09 19:25:45

Poor experience. The entire process was a headache, Megan assisted at the end to have this installation complete but my order was completely changed. The countertops I order were not what was originally ordered and asked for. I was informed days before the installation that the distributor does not work with that stone and pretty much was left with no option. Will not recommend, and if you do purchase, please be cautious and double check everything! Don’t trust their words, recommend everything to be via email for your protection.

Source: icon-google Google
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Yelena Roseen

Date: 2026-09-24 15:04:15

I do not recommend any business with Cabinets to Go. It is all pure deception. I am waiting to finish instalating process for 2 months. Still no due date. Wrong materials. No management. No one responsible for the business. No connection with directory.

Source: icon-google Google
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Raymond Baillargeon

Date: 2025-01-03 19:54:11

We went to a few places and found Cabinets To Go had just what color and style we were looking for at quite a significant price difference that definitely allowed us to stay under budget while using a quality product. Rabia was a pleasure to work with and helped us every step of the way.

Source: icon-google Google
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C Douglas

Date: 2024-12-05 18:03:48

The experience was informative and amazing customer service. Megan helped me. She assisted me with counter tops and cabinets for my dream kitchen.

Source: icon-google Google
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Efrain Hernandez

Date: 2024-11-30 20:12:26

Megan was great to work with! She is extremely knowledgeable and knows how to design kitchens really well! I highly recommend this place for all your cabinet needs.

Source: icon-google Google
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Karima Taroua

Date: 2024-11-14 23:53:31

Rabia was very helpful and guided me through my selection> She even proposed some addition and few changes that made the flow of my kitchen layout very smooth. Rabia is very expert on her subject and was very welcoming at Hartford

Source: icon-google Google
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Cheryl Jourdan

Date: 2024-11-10 23:56:18

We had a wonderful experience from start to finish in planning, selecting , purchasing and i stalling our new cabinets! Rabia was an amazing help as she created our 3-D design template and advised us on many aspects of our cabinet selection. Great customer service! We are very happy with the quality of the cabinets and all aspects of purchasing them at Cabinets to Go. Kudos to Rabia for her help!

Source: icon-google Google
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lisa stratton

Date: 2024-10-20 17:35:39

We worked with Deziree Bomberger to design our new kitchen. She was very helpful and patient with us. The 3D cabinet design software makes it easy to see how your kitchen will look once it is installed. I would recommend working with Deziree.

Source: icon-google Google
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J C

Date: 2024-06-21 21:23:58

I was looking for some cabinets to remodel my laundry room. I am so happy that I went to cabinets to go. I purchased my new laundry room cabinets in less than 30 minutes. The customer rep used a 3D CAD program to show me exactly how my cabinets will look in my laundry room. The customer rep was very professional and knowledgeable of their products. Thanks again!

Source: icon-google Yelp
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Myna K.

Date: 2026-10-11 17:57:56

We had a really good experience with Cabinets To Go! Everyone was helpful, and the whole process went smoothly. We're happy with our cabinets and glad we chose them for our home renovation. Definitely recommend checking them out!

Source: icon-google Yelp
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Lauren I.

Date: 2026-02-23 19:18:49

severely flawed installation. The first install was so uneven it had to be completely redone, which caused damage to freshly painted walls and left me with visible countertop and backsplash gaps, a misaligned refrigerator panel, and a kitchen that looks unfinished. The installers they use get paid by the job, they rush, finish in 1 day and get out of there. It's the worst "work" I have ever seen. This was the most expensive and time consuming mistake of our entire renovation. Customer service made the situation worse. Megan at the store was rude, dismissive, not solution oriented, and repeatedly blamed the customer instead of taking ownership of clearly documented installation failures. Measurements were incorrect, communication was horrific. Megan treats you like you should know how to design a kitchen and that you do it every day. She offers zero help and guidance. I had to call corporate to escalate the situation to have a second installer fix the kitchen which still was not properly corrected due to how terrible the first installers work was. Corporate refused to give me any sort of concession or discount. I honored my contract and paid on time. Cabinets To Go did not deliver professional installation, quality control, or accountability. Choose another company, I promise if you have an issue with this company they will not make it right. They will leave you with a kitchen that looks like it was done by a do it yourself homeowner. I recently when to Home Depot and spoke to a Wren Kitchen Representative. They have an amazing display of cabinets. So many beautiful option and everyone seemed so helpful. The cabinets come assembled already so there will be less margin for error. Cabinets to Go are not assembled and the installers put them together unevenly and bang them up. If I can help someone avoid the stress of what we just went through, I hope this review helps. It is so upsetting to look at my kitchen. It is terrible. But at least all of the big CEOs are making the big buck at cabinets to go. They don't care about people like us, remember that.

Source: icon-google Yelp
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Susan J.

Date: 2025-01-29 22:24:09

We had such a great experience with CTG, especially Dezi helped us plan our kitchen for our 1733 house! The product is excellent and the price is very reasonable. we used their stock cabinets and WOW. Really pleased with the service and the installation too. This is our 3rd time using CTG but both other times were in FL. Thrilled with the outcome one again!!

Source: icon-google Yelp
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Anne C.

Date: 2023-03-16 23:07:35

We went to Cabinets to Go the day after New Year's after seeing an advertisement on HGTV. We had worked with a custom cabinet designer and absolutely could not afford their extemely high prices. We met with Megan and she designed our kitchen layout and provided the 3D photos, something the other designer would not share. She had our kitchen design down to the inch, and the cabinets arrived at our house safe and sound, and then the installers came to put them in. If you're lucky enough to have Raheem do the install from BJ's FloorIng company, and Jeremiah come measure and discuss the plan, you don't have to worry about lack of quality. They all answered my myriad questions, yes, over and over, and with so much patience. We are so, so happy with everything. You can't go wrong with Cabinets to Go. Every interaction was positive, and I would do this again in a heartbeat. I can't recommend them highly enough. My kitchen is definitely a Wow factor now. I love the stone. Someone just told me today, I can tell you paid a lot for your cabinets. They were reasonable, fast, precise, wonderful, wonderful. Megan is an artist, Raheem is a magician, and together they made a kitchen worthy of a front cover photo.

Source: icon-google Yelp
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Zach K.

Date: 2022-12-03 14:26:08

Bare with me as this is an annoyingly long story. I bought a kitchens worth of cabinets and designed the layout with Jaden. He was wonderful to work with. I received them and realized that there was a mistake in the design compared to my measurements that I missed so I had two unopened cabinets to return. I spoke to Megan- the manager and found out there would be a restocking fee due to needing to ship them back to the warehouse. I asked if I could ship them back with my UPS business account instead of paying the restocking fee. She gave me the address and I paid for insurance with UPS for both cabinets to be safe. They make it to the warehouse and I get a photo of the corner of one of the boxes broken and a note that they will not refund me $800 due to the product being damaged. I wasn't concerned since I have insurance with UPS. UPS asks for photos of the product to prove its damaged and here is where it all goes wrong... The warehouse will not send photos of the damaged product, only of the outer carton. Megan mentions she will have her boss call me and he doesn't. Megan mentions she will have the emails she sent to the warehouse sent to me and she doesn't. Megan mentions it was shipped to the showroom and this is why they took the damaged product when they should not have accepted it (I shipped it to the address she gave me). It's been two month of back and forth at this point. I speak to Megan and we come to the realization that without refunding me, I still own the cabinet so I ask to ship it back to the store or to me to which I find out that they threw away my cabinet!!!! THREW AWAY MY $800 CABINET. This means that UPS will not refund me, Megan apologizes for the inconvenience and I'm here with a loss of $800 for the cabinet and $120 for shipping with UPS that would have been refunded if I only had photo proof of the damaged cabinet. Needless to say, I would not recommend working with cabinets to go.The people at the store are very kind but it seems like they do not take care of their customers if anything goes wrong. Jaden was incredibly kind and attentive. Megan was incredibly kind but towards the end, started ignoring my emails and making claims that she didn't follow through with- my boss will call you, I'll send you the emails I sent to the warehouse. It felt like she resigned from helping after two months of not having anything happen. Not being attentive to a customer that is taking an $800 loss is not acceptable and far from a minor inconvenience.

Source: icon-google Yelp
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Michael P.

Date: 2022-12-02 12:09:49

I heard about Cabinets to Go through a colleague, and thought I would get pricing for a house I just purchased. Jaden greeted me with a calm demeanor and I immediately knew I could work with this person. He guided me in the directions I wanted to be and quickly did a layout and quote. More than I expected on an initial visit. Thanks Jaden!

Source: icon-google Yelp
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m m.

Date: 2022-02-02 02:20:12

Best place Cabinet's to go! Very professional know exactly what their doing. Courteous wonderful employees.

Source: icon-google Yelp
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Joel W.

Date: 2021-01-29 22:27:58

My wife and I decided to remodel our kitchen this past fall. After researching and getting quotes from several companies, we went with Cabinets to Go. Our sales associate, Christian, was great and very helpful over the course of our visits to choose cabinet styles, colors, countertop materials and colors, and everything else. We placed our order on Sept.1st with a scheduled installation date of Oct. 8th. We happily did all the demo and prep work ourselves to save a little money and wanted that time buffer for that reason. On installation day we had two issues. First, we realized there was a minor packing miscount with doorknobs versus drawer pulls, but a phone call to Christian remedied that. What Christian could not remedy was a cabinet door that arrived blemished/damaged (it obviously was a manufacturing error and not a damaged-in-transit issue). I filed a claim as instructed, for a replacement door and received a case number. A month passed without so much as an acknowledgment from the company about my claim. I wrote to the company's customer service and received a reply that the claim was being processed and a replacement door was being ordered. Three months later we still hadn't heard anything at all from the company. So, I again wrote to customer service. Two weeks later I received a response that the replacement cabinet door being order for us was on back order and we should expect to wait 90-120 days for the replacement. That's when I learned the company manufactures all of their cabinetry in Vietnam, or somewhere in that part of the world. It's a bit nuts to think we're having to live with an unfinished kitchen because we can't use one of the cabinets, not to mention the visual it represents in our home. Sales staff were top notch. But once they get your money, forget about any other help. Customer service is relatively disinterested. The company overall (production, supply, etc.) is one to avoid. If price is an issue, it's worth it to pay a little more for a local company who has a vested interest in safeguarding their reputation, because this company does not care.

Source: icon-google Yelp
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Zelena Z.

Date: 2020-02-06 14:52:47

Just wanted to give quick review on My experience shopping for my kitchen cabinets,I went looking for for best deal and quality and customer service as I found it with RAchel , she is very creative and helpful ,she took the time to design and help me pick reasonably priced cabients,,she was very patient and side by sIde with me ,she listen and understood what I wanted,and I stayed on thE budget thanks to her.,I would strongly recommend Cabinets to go and Rachel,She is very professional helpful I never had feeling that I bothered her and I honestly had a lot of questions,Thank you Rachel.

Source: icon-google Yelp
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John D.

Date: 2019-05-27 12:44:54

poor quality -- drawer keeps falling off - they out a couple of times for repair -- fell out for 3 rd time today

FAQ About Cabinets To Go — Based on Independent Research

What materials can I order a countertop from Cabinets To Go?

What types of spaces does Cabinets To Go fabricate countertops for?

What shapes of kitchen countertops does Cabinets To Go fabricate?

What countertop design styles does Cabinets To Go most often implement in Hartford, CT?

What is the service area of Cabinets To Go?

What types of clients does Cabinets To Go work with?

Does Cabinets To Go have its own countertop fabrication facility?

Does Cabinets To Go offer any discounts on countertop fabrication in Hartford, CT?

What is the price category of Cabinets To Go in Hartford, CT?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Cabinets To Go?

What is the fabrication and installation timeline for a countertop at Cabinets To Go?

How long does it take Cabinets To Go to prepare a quote for countertop fabrication and installation?

Does Cabinets To Go offer cutouts for sinks, cooktops, or other elements?

What guarantees does Cabinets To Go provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Cabinets To Go. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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