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About Burgos Tile — Ranked №4 Countertop Fabricator and Installer in Visalia, CA
54.42
total score
The main rating value calculated from more than 30 indicators.
Exact value: 54.423704 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Burgos Tile, founded in 2006, ranked number 4 in Visalia, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Burgos Tile among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Burgos Tile: Total Score & Key Ratings
The Total Score of 54.42 out of 100 achieved by Burgos Tile in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Burgos Tile has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.9 out of 5.
You can read detailed information and evaluations from our independent research of Burgos Tile’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Burgos Tile directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Burgos Tile
This firm can fulfill your needs for new kitchen or bathroom countertops and cabinetry. They not only provide the brands and items that their clients like, but they also do their best to minimize the cost of countertops. We have a large variety of slabs for your dreamed countertops. Every member of the company's staff gets regular training programs. This ensures that they can always deliver the highest quality countertop service to their customers. Client happiness is a key metric for their success. This approach leads to many positive feedback the firm has.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.6
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 54
Google
4.8
reviews: 13
YELP
4.4
reviews: 7
Facebook
4.6
reviews: 34
CoCo
n/a
reviews: n/a
Mystery Shopper Report
2.9
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.903704 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Burgos Tile as Excellent.
Our mystery shopper research revealed that the staff at Burgos Tile provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Burgos Tile’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Burgos Tile directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Burgos Tile as Excellent.
The staff member from Burgos Tile who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Burgos Tile may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.5
Experienced
Company Age
Burgos Tile is an experienced company, operating since 2006.
Our research revealed that Burgos Tile began operating in 2006, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Burgos Tile directly.
Own Office
5
Has Office
Own Office
We note that Burgos Tile has a dedicated office.
Our research revealed that Burgos Tile operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Burgos Tile directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Burgos Tile has its own production facility.
Our research revealed that Burgos Tile operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Burgos Tile directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Burgos Tile does not offer discounts for veterans.
Based on our mystery shopper research, we found that Burgos Tile does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Burgos Tile directly for confirmation.
Production time
4
Fast
Production time
We rate the production time of Burgos Tile as Fast.
According to our research, Burgos Tile quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Burgos Tile during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Burgos Tile.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Burgos Tile.
Unfortunately, Burgos Tile did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Burgos Tile.
Unfortunately, Burgos Tile did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Burgos Tile remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Burgos Tile directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Burgos Tile.
Unfortunately, Burgos Tile did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Burgos Tile, which is recognized in our rankings for other parameters. We recommend reaching out to Burgos Tile directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Burgos Tile
Small business
Delivery
In-store pickup
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Wi-Fi
Free Wi-Fi
Credit cards
Accepts Credit Cards
In store shopping
In store pickup
Flooring
Building Supplies
Tiling
Tile store
Flooring store
Stone supplier
Reviews about Burgos Tile
All (21)
Google (8)
Facebook (6)
Yelp (7)
Source:Google
Airikah Fregoso
Date: 2019-09-18 14:43:12
Customer service is great!! Very patient and friendly! Ruth worked with me to find the right color, finish, and grout. The tile setter out to my house to measure and tile was ordered the same day. Very reasonably priced, great selection of tile. I was looking for something specific and they had it. Tile setter was prompt answered all my questions and addressed my concerns. Will be back for future projects.
Read more
Source:Google
Radhika Srinivasan
Date: 2021-10-07 17:02:33
Alex was very helpful and was able to get started on our project right away. He and his team did a great job of painting, putting granite countertops in kitchen and installation of LVP flooring in the home. Very pleased with service and outcome.
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Source:Google
Beckie Pierce
Date: 2020-09-25 00:50:44
I am so happy with the quality of the materials that I got from Burgos Tile.
The materials can not be compared!
Thank you so much Alex for all your help and personalable customer service!
I greatly appreciate you!!
Read more
Source:Google
Justin Kauffman
Date: 2021-09-05 04:21:02
We have had multiple horrible experiences with almost all aspects of the remodeling in previous projects and we were very skeptical when beginning our 3400 sq ft complete remodel!! I voiced my concerns to Alex and he assured me his name means more to him than making money. We trusted him to do the flooring on almost 1700 sq ft of vinyl plank flooring and it came out perfect, they also did a beautiful herringbone tile pattern with subway tile for our backsplash that went all the way to our 9ft ceilings and down to the absolutely stunning quartz counter tops, what really makes this review so important is the fact Alex made a mistake, they made our center island 10” narrower than we had agreed to and I came home half way through the mistake and found it with thousands of dollars in material and labor wasted. When Alex was aware of the mistake he stood to his word and had the island ripped out and redone to the exact island we were expecting!! Extremely happy with the customer service and the fact Alex was only one ring away at all times through our process, we won’t use anyone else for ANYTHING else if we have the option of Alex helping us he will be the man… I wish we could leave 10 stars!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Read more
Source:Google
Manuel Gonzalez
Date: 2018-02-06 01:38:09
Very nice people who give great customer service. Took care of my simple need today.
Will contact them first on next major project.
Read more
Source:Google
angela carmona
Date: 2020-08-05 21:22:04
We had the best experience at Burgos! Customer service was great!! Thank you Ruth and Alex! We love our new tile and counter tops!
Read more
Source:Google
Mayra Martinez
Date: 2021-11-19 00:55:19
I was midway remodeling my kitchen with Lowes, and I got tired of all the stalls that come from working with a huge corporation. I decided to go local. Burgos Tile had excellent customer service every step of the way and was extremely knowledgeable in every question I had. Their store is also fully stocked with a wide variety of materials to choose from.
Read more
Source:Google
james nelms
Date: 2017-08-21 03:32:42
Nice place, owner is very knowledgeable. Got my pool tile in on time.
Thanks for the speedy service.
Read more
Source:Facebook
Cristina Blackmon
recommends
Yuni, at the Porterville location was extremely helpful from start to finish of my new tile flooring. Her knowledge and professionalism made the process smooth and overall great experience. Alex also was so helpful in making sure I had everything I needed to install my tile. Very satisfied customer here .
Read more
Source:Facebook
Angela Carmona
recommends
Great customer service!! So happy with our over all experience, from picking out our amazing tiles and counter tops! To the affordable and amazing installation job!
Read more
Source:Facebook
Savie Herrera
recommends
I would definitely recommend Burgos. I went to so many different stores for weeks. Then walked into Burgos very friendly and informative and I was given a very good deal on my flooring and I receive a lot of complements. Thank you Yuni for all your help. I absolutely love my floors.
Read more
Source:Facebook
Kelly Summerford
recommends
Ruth at Burgos tile was fantastic to work with! She took her time with us and recommended tile/ grout color. Flooring looks great in our home. We’ll be back for shower tile!
Read more
Source:Facebook
Alex Sandoval
recommends
I highly recommend Burgos Tile. I was in Visalia a few days ago looking for tile because I needed to match some broken tiles in a master bedroom to a property I was selling. I could not find a match anywhere. Alex said he could order them but I told him I couldn't wait. He came up with a solution that ended up being a great idea. He saved the day and my deal. Thank you Alex for being a problem solver and coming through for me. I highly recommend Burgo tile.
Read more
Source:Facebook
Mayra Hernandez
doesnt_recommend
False advertisement! “Price match guaranteed” is a dam lie!! I made a purchase with them, found the exact same thing for $600 cheaper in Bakersfield with in a week or my purchase and Alex refused to match the price. The guy is a lier, didn’t even look at me in the eyes when I went to speak to him. Will NEVER refer or purchase anything from him again!!! They price you something and change price around. Sad to try and shop local and they screw you over. His loss not mine, he lost a $6,000-$8,000 additional sale.
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Source:Yelp
Sammy G.
Date: 2022-09-23 16:02:47
I went in and they helped with everything that we needed and were competitive with prices. Customer service was on point.
Read more
Source:Yelp
Devin O.
Date: 2021-08-03 02:38:02
Great customer service! They were able to order our tile for our backsplash and stone for our fireplace and get it in rather quickly! Will definitely recommend to friends and family!
Read more
Source:Yelp
Renee C.
Date: 2020-06-08 23:09:14
This place is super helpful. Ruth our up with me dropping in on my lunch break, after work and a hundred different times while I was deciding on backsplash and a countertop. Everyone there was patient and honest and helpful and they have a surprisingly large selection for a smallish local shop. Ended up with a beautiful kitchen and will continue to go back to them for any future projects. Thanks Burgos!
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Source:Yelp
Jacob B.
Date: 2019-10-25 23:29:07
Great service and products. My wife and I were pleased with the outcome of the kitchen tile and countertop work, and the contractors were outstanding. Highly recommend to anyone looking for quality!
Read more
Source:Yelp
Chuck R.
Date: 2019-08-23 21:02:02
I been buying tile from Virgos for the past year. Started in the bathroom. And now doing all the floors. Love this porcelain tile. Excellent service. Great variety for floors and walls. Looking to redo kitchen countertops next. And will buy from Burgos
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Source:Yelp
Mike R.
Date: 2017-08-28 05:09:13
Unbelievable service and support. Great customer service and friendly help. Please give them your business you will not be sorry.
Read more
Source:Yelp
Terri B.
Date: 2021-12-28 01:30:35
I wish I could post pictures. My $9k kitchen counter & backsplash is so below par. Owner did not come to my house until the job was " done " & saw the mess. So many problems- the subs he hired were pathetic. He even admitted it. Everything was hurried & some work was done without my knowledge
3 months later I'm still waiting for mistakes to be resolved. I saved for years & im just sick
Read more
Source:
FAQ About Burgos Tile — Based on Independent Research
What materials can I order a countertop from Burgos Tile?
During our independent research, we found that Burgos Tile offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Burgos Tile’s clients in Visalia, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Burgos Tile fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Burgos Tile is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Burgos Tile fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Burgos Tile, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Burgos Tile most often implement in Visalia, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Burgos Tile successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Burgos Tile?
The company’s office is located at 2443 E Main St, Visalia, CA 93292, but its work is not limited to just the city of Visalia, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Burgos Tile work with?
Like many participants in our rating, Burgos Tile works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Burgos Tile often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Burgos Tile have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Burgos Tile has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Burgos Tile offer any discounts on countertop fabrication in Visalia, CA?
According to our research, Burgos Tile does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Burgos Tile may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Burgos Tile in Visalia, CA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Burgos Tile. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Burgos Tile?
Yes, according to our research, Burgos Tile offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Burgos Tile?
According to the results of our independent research, Burgos Tile in Visalia, CA offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Burgos Tile to prepare a quote for countertop fabrication and installation?
According to our research, Burgos Tile in Visalia, CA prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Burgos Tile offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Burgos Tile performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Burgos Tile provide for its work?
According to our information and industry practice, Burgos Tile, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Burgos Tile in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Burgos Tile. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Burgos Tile is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Burgos Tile know that you found them through the National Ranking Countertops Contractors!