Brazilian Best Granite

since 2008

Examples of works performed by Brazilian Best Granite

company-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photo

Get a free estimate:

Click to call

About Brazilian Best Granite — Ranked №4 Countertop Fabricator and Installer in Richmond, VA

67.08

total score

The main rating value calculated from more than 30 indicators.
Exact value: 67.079397 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Brazilian Best Granite, founded in 2008, ranked number 4 in Richmond, VA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Brazilian Best Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Brazilian Best Granite: Total Score & Key Ratings

The Total Score of 67.08 out of 100 achieved by Brazilian Best Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Brazilian Best Granite has a rating of 4 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.71 out of 5.

You can read detailed information and evaluations from our independent research of Brazilian Best Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Brazilian Best Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Brazilian Best Granite

Brazilian Best Granite makes as commercial installation as residential installation. Experienced workers install countertops from natural stone from Richmond and down into Hampton Roads. The company has an access to the best importers of natural materials. Customers will be able to choose any shape and size for the future countertop. And a team of experienced designers will advise, what will be the best variant in your kitchen, bathroom or office. Managers of Premier Granite can create a project, which you can estimate before paying. According to customers’ feedback cost of countertops is average in the market.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.7

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.71124 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

1.5

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

3

Standard

Deposit Level

3

Standard

Quote Time

5

Very Fast

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Brazilian Best Granite

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

Debit cards

Accepts Credit Cards

Women-owned

In store shopping

Countertop store

Granite supplier

Kitchen remodeler

Reviews about Brazilian Best Granite

All (29)

Google (10)

Facebook (9)

Yelp (10)

Source: icon-google Google
avatar

michele battles

Date: 2026-08-19 19:15:50

Khash, with Brazilian Best Granite, was amazing to work with. He took us through our options and explained what was best for our project and why. He could have led us down a more expensive path that might not have even lasted as long, but he didn't! He did not lead us astray. I would recommend without reservation!

Source: icon-google Google
avatar

Samantha Dougan

Date: 2026-01-24 03:21:07

Absolutely underwhelming experience. I met with Jamie and left with a bitter taste in my mouth. The address sent me to a location right next door and that is where the friction started. I had my husband call the rep to clarify the location. He searched through the emails and found the address at the bottom of Jamie’s email signature and wanted to make sure there was no error. He told her I had arrived at a storage warehouse and her answer was very sarcastic… “well we are a warehouse”. Then she said “we’re past the storage place” but offered not details as to how far passed they were or what the building/sign looked like. The google search was not helpful and tried redirecting me to a location 11 min away. So after my husband and I independently sorted it out with no help from Jamie, I arrived 20 minutes late. I entered the building to two women who remained seated and never stood to greet me or shake my hand. The meeting was even more awkward when she said “come put your stuff down” screaming across the show room, then retroactively telling me to walk back up front to fill out a walk in form. Even though I was an apt I had to fill out a walk in form. I expressed my concern about the poor user experience and I was essentially told the form was pointless. So like, why have me fill it out. Then, while looking at counter top samples she made me pull all the quartz slabs that I wanted to see. They are all heavy and she said “yea lift them and pull, don’t slide them, they are heavy.” If you know they are heavy, why aren’t you helping me? And then refusing to show me a counter top bc you think it’s out of my budget!? How insulting!!! I can’t believe she still works there. So disappointed.

Source: icon-google Google
avatar

jfarnsy

Date: 2026-01-10 15:00:01

Through our kitchen designer, Lea Yager (Lea Yager Designs), my wife and I were fortunate to work with Tici and her excellent team at BBG Granite for our very long island and countertops. We couldn't be more thrilled with BBG's very organized communication, scheduling process, on-time installation, simplicity in billing and most importantly, commitment to customer service. It was very clear that Tici and her team were committed to ensuring that we were delighted with their product and we absolutely are - we would highly recommend them.

Source: icon-google Google
avatar

Wesley Sprinkle

Date: 2024-08-18 00:55:10

Freakin incredible crew over there. We picked out a stone we really liked and the finished product was amazing. Dave Thomas also came through after and wrapped up the plumbing connect and replaced the dishwasher to boot. Very minimal downtime and the turnaround was lightning fast. If there were ten stars I would leave it! All the boys and girls there know this stuff and it shows. Don't waste your time with anyone else, this was a home run. Thanks to all of you.

Source: icon-google Google
avatar

Cassie Davies

Date: 2024-07-09 15:42:20

I had an excellent experience working with BBG. The project manager who I worked with was Stephanie Blom — she was so responsive, helpful, and I also appreciated that she cared about keeping the project within my budget. BBG replaced my laminate kitchen countertops with beautiful quartz. They did it so quickly — Stephanie got back to me with a quote the day I reached out, and about three weeks later they installed the new countertops. It looks beautiful. I love spending time in my kitchen!

Source: icon-google Google
avatar

Marcio Botelho

Date: 2024-07-02 23:28:23

Only 2 weeks after visiting the showroom we had our quartzite counters beautifully installed. Diego and Claudio were supremely professional and courteous. I would highly recommend BBG.

Source: icon-google Google
avatar

Wally Wyman

Date: 2024-06-22 15:39:10

BBG Has been a pleasure to work with ! Exceptional quality and service! Installers were very professional and courteous . The final project is absolutely beautiful ! But most of all , it was extremely wonderful experience to work with Stephanie on this project.. extremely knowledgeable and on top of her game ! She is a true asset to BBG ! Don't hesitate to call her for your next project... you can thank her, after you're done....

Source: icon-google Google
avatar

Paul Aitken

Date: 2024-06-19 19:33:01

We searched over 7 granite shops in Richmond area and finally landed with BBG. We also should have come here first. Stephanie is a true professional in every facet of her business. She was very informative, patient and collaborative with us through-out the whole process. We were extremely pleased also with the installation of the granite and the overall experience and professionalism of the entire team. We highly recommend stopping and shopping with BBG!

Source: icon-google Google
avatar

Serey S

Date: 2024-05-16 16:45:02

We should have gone here first. BBG run's a very sophisticated operation and have a great selection of countertops. From start to finish from our slab selection, buying and installing everything went extremely smooth. Khash, our sales associate was great and extremely pleasant to work with. Our installers Diego and Claudio were fast, cleanly and on time. My wife and I are very impressed. Any future projects will run through BBG.

Source: icon-google Google
avatar

Jen Hanrahan

Date: 2024-04-26 15:32:39

excellent to work with from beginning to end. No upselling and excellent quality. Second time with BBG. Definitely would use them on my next project

Source: icon-facebook Facebook
avatar

Debbie Hartsook

recommends

They did an awesome job in my kitchen. I had kitchen countertops in my home I purchased 2 years ago and the kitchen now is brighter and updated.

Source: icon-facebook Facebook
avatar

Alex Cossitt

recommends

The source of Richmond's premier Quartz collection. 5 Stars!

Source: icon-facebook Facebook
avatar

Marcio Botelho

recommends

😁Only 2 weeks from showroom visit to beautifully installed countertops. Diego and Claudio were supremely professional and courteous. I highly recommend BBG!

Source: icon-facebook Facebook
avatar

Diane Brauns

recommends

Jamie was great to work with in decision making. The Gustavo crew did a professional and timely completion of installation !

Source: icon-facebook Facebook
avatar

Chris Melby Pope

doesnt_recommend

They did an extremely poor job cutting the countertops to fit, which they had to come back to replace and did not show up as scheduled. The company has been out a number of times to correct issues, but creating other issues. The installer fixed our seams with CHEAP craft paint and a sharpie marker, telling us this is an industry trick instead of using the proper material. I guess .97 craft paint is cheaper to mix in the adhesive. The installer told me to keep a sharpie marker on hand and to just color the seam back in when it lightens . I just wonder how many other people have they done this to!

Source: icon-facebook Facebook
avatar

Catherine Forrest Akers

doesnt_recommend

I thought I was getting blue pearl there is no blue in my granite, very disappointing. Something I have to live with forever! The salesman brought me a sample and I went to your Portsmouth store where it was very dark. I have never purchased granite before hard lesson learned

Source: icon-facebook Facebook
avatar

Kiona Pandola

recommends

My granite, faucet, and sink replacement and install experience was awesome. All of the staff is professional and very knowledgeable!

Source: icon-facebook Facebook
avatar

Shane Mcgehee

doesnt_recommend

Turn down the brightness on your sign at night. It is dangerously distracting and a public hazzard.

Source: icon-facebook Facebook
avatar

Kathia Alfaro Mock

recommends

Our countertops are beautiful and the customer service provided by them is excellent! They contact you back immediately and provide excellent service!

Source: icon-google Yelp
avatar

Florice N.

Date: 2025-07-16 23:27:49

I used this company on a recommendation and I must say that I only had on small mishap. From day one in the Williamsburg showroom, Zack gave me his undivided attention. He was very patient and he had great suggestions. I chose the back splash to be the same as the counter tops and I picked out a new sink different from the normal double sink. Time came for the measurements, James was on time and was a pleasure to work with. His skills were on point because when installaltion time came, the two installers Diego and side kick did an amazing job. No problems with the pieces at all. James had to come twice and so did the installers. I only had one scheduling problem but if I am asked would I use this company again, hands down and yes I would.

Source: icon-google Yelp
avatar

Ephraim S.

Date: 2025-06-29 12:22:21

BBG Granite is fantastic!! Due to user error (me!!), I needed to replumb my in-wall drain line as after going from a top mount (7-inch deep) kitchen sink to a bottom mount (9-inch deep) sink, I realized too late that the existing drain line was now too high to hook up a garbage disposal! [HINT - do your calculations BEFORE you remodel!!] For us, a garbage disposal is a must!! After mentioning this miscalculation (again, on MY PART) to Khash, and telling him to correct this I would need to remove the the newly installed granite countertop, the sink base, and the dishwasher to allow me access to get into the kitchen wall to drop the drain pipe. He very generously and kindly offered to have their people remove the brand new countertop for me and reinstall again after I completed my work... AT NO CHARGE! WOW!! BBG Granite went above and beyond what they needed to do to help us out!! This is a company I highly recommend!

Source: icon-google Yelp
avatar

Lynda O.

Date: 2025-04-30 15:06:38

I went several places before I spoke to the salesman at BBG. who helped me with the overall design. I installed or repaired the cabinets myself and had planned to use butcher block countertops in some places to save $. He said "no, that's not going to look very good " and then gave me a price I could afford to put ganite on all the counters. The workmanship is beautiful! From measurements to install, these guys know granite!

Source: icon-google Yelp
avatar

Bruno S.

Date: 2024-05-16 16:46:29

We should have gone here first. BBG run's a very sophisticated operation and have a great selection of countertops. From start to finish from our slab selection, buying and installing everything went extremely smooth. Khash, our sales associate was great and extremely pleasant to work with. Our installers Diego and Claudio were fast, cleanly and on time. My wife and I are very impressed. Any future projects will run through BBG.

Source: icon-google Yelp
avatar

M. W. D.

Date: 2023-08-16 23:17:26

While I like my countertop very much, these people were terrible to deal with. First of all, they charged me an insulting "Small job" extra fee. Then the installers were rude and did sloppy work. They marched into my house and disconnected the extension cords my other workers were using without even giving them a heads up. They needed extra space to get through a doorway, so they ripped off some trim, gouging the doorway in the process. They slammed the trim back on and it's crooked and has nail holes all over the place. Completely unsatisfactory. I am going to send them an invoice for the needed repairs but doubt they will take any responsibility. Neither my designer nor I will ever do business with these people again.

Source: icon-google Yelp
avatar

Candice P.

Date: 2021-05-28 15:16:58

I used BBG to do my kitchen countertops. The selection of onsite slabs was great. I was able to see the full slabs and pick what I wanted. They worked with me on pricing and options for the edge. They really listened to what I was trying to accomplish. Everyone was friendly, professional which gave me confidence to move forward with them. Erika in the billing and installer setup group was easy to reach and friendly. The installers were great. They removed my old counters efficiently and installed the granite in large slabs. The way the cuts were done I had no seams. They just did an amazing job on my bar counter which I had to have steel bracing which you can't see. They installers cleaned as they went and covered my wood floors when they started. Just amazing! Due to the fact that it was such a pleasurable experience and the outcome is gorgeous I am going to be doing some more changes in my home and the only vendor I will use is BBG.

Source: icon-google Yelp
avatar

Hope B.

Date: 2021-05-11 03:48:50

BBG was highly recommended by a friend of ours who knew that we were looking for granite countertops. We are so grateful for the all-around great customer service and team of professionals who did the work in our home. Thank you Jaime for an awesome experience! From the moment we stepped into the BBG building in Henrico, VA and met Jaime, Sales Rep to the finished project in our kitchen was seamless and nothing short of amazing. Her knowledge of granite and design really helped me with my selection. She was very thorough explaining the selection/ installation process and was very responsive to our phone calls/emails. We also recognize the team of professionals who did outstanding work in our kitchen: ---Jacob who came to measure the counters using a laser. His job was key to the accuracy of the new granite tops. ---Luiz and his partner who removed the old granite and installed the new granite. It is noted that the old granite was installed 15 years ago, and it took four men to carry the granite for the island into our home. I was shocked that Luiz and his partner carried the old granite out and the new in by themselves without incident. They were very courteous during the installation and ensured that the kitchen was swept up and cleaned before they left. ---Chris the plumber who replaced the new sinks, disposals and faucets took professionalism a step further by sharing his time saving knowledge on refilling the liquid soap dispenser. He took the time to mark the inside tube of the soap dispenser to show me when to stop filling the soap. What took me almost an hour to do, will only take a matter of minutes now. Thank you for the timesaving tip. Again, thank you for an overall exceptional experience. I am definitely recommending BBG to all my friends and neighbors who are in the market for new kitchen countertops!

Source: icon-google Yelp
avatar

Monica M.

Date: 2020-07-02 15:36:46

Brazilian Best Granite installed my quartz countertops yesterday. I was very impressed with the whole process. There was a slight hiccup but a reasonable solution was quickly worked out leaving me very satisfied. I must say I'm extremely happy with the quality of their work and the professionalism of their workers. I would highly recommend them to anyone looking for great countertops!

Source: icon-google Yelp
avatar

Karen R.

Date: 2019-03-31 23:14:49

Writing this review on behalf of my Dad, John, who does not Yelp! Lol He used Brazilian Best Granite to do his kitchen countertops. Jamie was the sales rep who helped him and even came out to do a free in-home measurement. He mentioned how knowledgeable she was, especially in regards to his bar top overhang, which needed brackets for extra support. I went with my Dad to the warehouse to look at the granite slabs to see what he was interested in. After finding something he liked, Jamie worked him up a quote and also told us about the current special they had going on for in-stock inventory. My Dad was quite pleased with the price along with a couple people referring him to this place based on the quality of service they received. After we got the ball rolling, they came out to install within a two weeks. My Dad even complimented the installers that came out, as they were professional but also skilled. My Dad was very pleased that he chose BBG to upgrade his kitchen and I know who I'll be using when I decide to change my countertops!

Source: icon-google Yelp
avatar

Lisa H.

Date: 2018-12-25 01:40:32

These guys are crooks. They sold me on a higher grade countertop for my bar top and only when it broke said it was an unsuitable installation. They charged me full price but revoked any warranty. Save yourself some trouble & shop elsewhere.

FAQ About Brazilian Best Granite — Based on Independent Research

What materials can I order a countertop from Brazilian Best Granite?

What types of spaces does Brazilian Best Granite fabricate countertops for?

What shapes of kitchen countertops does Brazilian Best Granite fabricate?

What countertop design styles does Brazilian Best Granite most often implement in Richmond, VA?

What is the service area of Brazilian Best Granite?

What types of clients does Brazilian Best Granite work with?

Does Brazilian Best Granite have its own countertop fabrication facility?

Does Brazilian Best Granite offer any discounts on countertop fabrication in Richmond, VA?

What is the price category of Brazilian Best Granite in Richmond, VA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Brazilian Best Granite?

What is the fabrication and installation timeline for a countertop at Brazilian Best Granite?

How long does it take Brazilian Best Granite to prepare a quote for countertop fabrication and installation?

Does Brazilian Best Granite offer cutouts for sinks, cooktops, or other elements?

What guarantees does Brazilian Best Granite provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Brazilian Best Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

Contact Brazilian Best Granite for a Free Estimate

Choose the Way That Works Best for You!

By clicking "Get Free Estimate," you agree to our Terms of Service and Privacy Policy, consent to the contractor you are contacting reaching out to you about your project, and agree to receive our weekly The Stone Magazine digest.