Bob's Granite Place

since 1988

Examples of works performed by Bob's Granite Place

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About Bob's Granite Place - Ranked No. 5 Countertop Fabricator and Installer in Manchester, NH (2026)

69.30

total score

The main rating value calculated from more than 30 indicators.
Exact value: 69.303895 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Bob's Granite Place, founded in 1988, ranked number 5 in the 2026 Countertops Contractors ranking for Manchester, NH.

We included Bob's Granite Place among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Bob's Granite Place: Total Score & Key Ratings

The Total Score of 69.3 out of 100 achieved by Bob's Granite Place in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Bob's Granite Place has a rating of 3.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.96 out of 5.

You can read detailed information and evaluations from our independent research of Bob's Granite Place’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Bob's Granite Place directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

For the November 2026 ranking update, we refreshed public review data and recalculated the scores. We retained the earlier Mystery Shopper findings; those checks were not repeated for this update. The ranking year is not the date of every observation on this page.

General information about Bob's Granite Place

Bob's Granite Place was founded 30 years ago. You can see all samples in a large showroom. There are granite, quartz and marble countertops. Sinks and cabinets are also available. If you are going to buy a countertop of this company, you will get a free consultation and estimate of your space. Bob's Granite Place always meets commitments and deadlines, there is no broken promises or excuses. You will get a countertop of your ideal shape, color and material of high quality but for the lowest price. The company has special offers for regular customers. You will get a personalized professional service based on individual communication.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.957673 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

2

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

3

Standard

Deposit Level

3

Standard

Quote Time

2.1

Slow

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Bob's Granite Place

Curbside pickup

Delivery

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

LGBTQ+ friendly

Checks

Credit cards

Debit cards

Free parking lot

Accepts Credit Cards

In store shopping

In store pickup

Countertop store

Kitchen remodeler

Cabinet store

Reviews about Bob's Granite Place

All (26)

Google (10)

Facebook (6)

Yelp (10)

Source: icon-google Google
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Ryan Hayward

Date: 2024-12-11 16:54:15

Just finished my kitchen renovation with the help of Bob's Granite Place. Kelsey and Meghan answered all my questions and helped make the process easy. The installation crew was great and cleaned up after themselves. Looking forward to using them for my bathroom vanity.

Source: icon-google Google
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Doreen S

Date: 2024-12-04 19:27:11

I ordered leather finished granite counters (mat flat finish not shiny). When they installed the first time the island counter was more than 2" short on 2 sides. The other counter when installed they used a shiny caulking and spread it along all edges prior to sealing so there was a glowing shine all along the back splash (looked horrible). They made several attempts to clean it off but because it was sealed after and not before it won't come out. They replaced both counters and there were 3 installers this time (I specifically asked them to seal it before they applied the caulking and they said that was the plan) they did not do so and there was 2 of them applying the caulking 1 did it right the other spread it wide so I again have a glowing shine along one edge which is an eye sore. In addition they broke my sink and refused to pay the plumber bill (they would only agree to pay for the 1 part). Sadly although their pricing is good their installing is done by folks who have no idea what they're doing and speak little english. Caution if you want quality service this might not be the place.

Source: icon-google Google
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Melanie VanTassel

Date: 2024-06-10 22:41:53

We recently had Quartz countertops installed in our home and my daughters also. From start to finish the customer service was amazing, helping us with selection through installation. The dedication of this family-owned company is unmatched by big companies! Please don't hesitate to use this company, my countertops are beautiful!

Source: icon-google Google
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joseph trecartin

Date: 2024-05-28 16:23:35

We got a new counter top last week from Bob's. The sales team and installation crew were very swift and professional. The completed project looked amazing and we are very please! I will be recommending them to all my friends.

Source: icon-google Google
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Stefany Pike

Date: 2024-03-23 18:10:48

I can not say enough about Bob's Granite Place! I worked with Kelsie on the design that I wanted. I was looking for a particular time frame and they were able to meet it as well! Justin came out to measure my countertops and then the crew showed up a few days later to start the installation. The installation was amazing! Everyone was so professional and friendly. Unlike most contractors, they actually cleaned up before they left. Ten weeks later, they came back to install the backsplash. It is stunning! They lined up all the veins so perfectly! We are beyond thrilled with the entire experience! I also have to say, that we did get 3 quotes for this job and Bob's was the best! I highly recommend Bob's Granite Place to anyone that is looking for perfection!

Source: icon-google Google
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Thomas Kaled

Date: 2024-03-09 13:01:55

We took a ride to Bobs on Saturday 2/24/24 to look into granite counter tops for our pantry. Meghan assisted us in the showroom, she was very knowledgeable and helpful answering our questions. We had shopped around at the local kitchen establishments and found Bobs pricing to be more than competitive, we found exactly what we were looking for and paid the deposit. Meghan scheduled a measurement for the templates for the upcoming week and install the week after. Bobs was on time for both with their contractors who did an amazing job at the exact price quoted. We could not be more pleased with the outcome. Quality product and excellent service during this day when neither is a given. We highly recommend Bobs Granite!

Source: icon-google Google
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Teri Blouin

Date: 2023-08-02 01:20:21

Bob's installed our kitchen granite (glacier white) in July 2023. Lighter granite comes with more customer diligence for stains we were told. Working with the sales staff went smoothly, pricing was good and met our budget. There was a long wait for installation. We picked out and tagged our granite slab at a warehouse in Haverhill, MA. We purchased the upgraded sink from Bob's - note - it doesn't come with a bottom protection guard or hole stopper (purchased separately $75-100) so beware when comparing prices. Working with the fabrication department didn't go as well. To our surprise they do not do an actual template. They only write down measurements. No laser, no physical template. That resulted in small gaps, small alignments being off in our assessment. The communication between this department and the homeowner needs improvement because I had to call sales multiple times to know what the installer was doing during their visits, the arrival times, etc. + sales hours open much later than installation hours leaving us frustrated. They forgot a piece of backsplash on the initial installation, returned a week later with a replacement in the wrong size, something we, the homeowner, noted to them. They had to come back a third time causing a delay in the final completion which was frustrating for us. We had to be home three times to get it all done. Installers did a good job on matching joint colors. They work very quickly to install the granite. They did a good job to level the granite on the cabinets catching a small issue in our cabinet installation. They reinforced the sink which we appreciated. They recommend the customer seal the granite every few years. Our granite has a nice polished look and we like the granite we chose. Update- sink supplied scratches easily.

Source: icon-google Google
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Catherine Taylor

Date: 2023-05-27 16:36:50

Got my beautiful counters installed yesterday. They look great!! Thanks Meghan for helping me pick the perfect color. Thanks Anthony, Joseph and Wes for installing the tops professionally and neatly. I shopped around for months and am so happy I finally decided on Bobs Granite Place for my kitchen. I highly suggest you check into them before purchasing new countertops. Thanks again for the wonderful experience.

Source: icon-google Google
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Amanda Swendsen

Date: 2023-04-22 00:56:40

We had a great experience with Bob’s Granite Place! Not only were they the only place that had the exact granite we were looking for (we had a very specific idea for our old colonial house), the prices were much more reasonable than other businesses in the area. Everyone at Bob’s, from sales to installers, were very pleasant and efficient. We highly recommend!

Source: icon-google Google
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Jessica Champagne

Date: 2021-07-30 14:26:59

Kelsey Charte was amazing during the entire process of picking out our countertops and having them installed! There are many decisions to make and lots of choices, it can seem overwhelming when you are making such a large purchase/commitment like countertops. She allowed us room to make up our own minds, never making us feel pressured to buy, but also shared her input/advice/experience when we asked. We were especially impressed and pleased by the fact that she followed up just like she promised. It’s a rare and beautiful thing to experience these days! For our island, we repurposed a sideboard/buffet, so when Eric came to template he gave us some pointers on what we should do before the install to make sure we had everything ready to go. His expertise is evident. Just check out that rounded edge on the end shelf! Perfection! Our countertops were installed this week, and we could not be happier! The installation guys were quick, professional, and (even more excitingly) earlier than we anticipated. Every morning we walk into our kitchen and are just in awe of what we see! Just gorgeous! Thank you again, Kelsey and all of the staff of Bob’s!

Source: icon-facebook Facebook
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Diane Hardy

recommends

Bob's Granite Place replaced our kitchen counter🙂top and it looks great. We would recommend them. They returned our phone calls, showed up on time, and delivered as they said they would!

Source: icon-facebook Facebook
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Paul Mac

recommends

Just did an awesome job on my kitchen countertops. This is my 2nd time using Bob’s. Always great and awesome people to work with. Installers very neat and respectful to my home and left it spotless. I have referred many family and friends to Bob’s and strongly recommend them if you have any Granite or Quartz project.

Source: icon-facebook Facebook
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Cheryl Wnek Neary

recommends

I'm going to borrow a line from a wonderful client who once said if she could surpass 5 stars she would. Bob's Granite, the team, stone and installation are all top notch! Kelsey answered every question and is an absolute pleasure to work with. The installation team is expert and take the stress out of what can feel like a challenging job. My husband and I have worked with Bob's Granite for our home and I've highly recommend the team to clients who have also had a wonderful experience with beautiful results! I'm already looking forward to the next project! Thank you so much to the Bob's Granite Team!

Source: icon-facebook Facebook
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Michael Favazza

recommends

TALKED TO MEGAN WHEN I FIRST CALLED . SHE WAS SO HELP FULL. SHE,S A KEEPER. IM BUYING MY COUNTERS THIS JANUARY

Source: icon-facebook Facebook
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JD Alan

recommends

I recently had counter tops installed by Bobs. I worked with the owner Bob, who was very easy to work with and very willing to assist me with my difficult contractor. Bob ensured me that the job would be done and done correctly, and he would make sure the contractor was held accountable for payment and removing the old counters. These counter tops were installed while I was away on vacation and it was a great thing to come home to. The new granite counters truly transformed my Kitchen from the cheap laminate counters the house came with, and I couldn’t be happier.

Source: icon-facebook Facebook
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Tina St Peter

recommends

We couldn’t be happier with our new granite counters. Sales staff in the store were very helpful. Installers were professional and did a great job.

Source: icon-google Yelp
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Brian V.

Date: 2025-09-15 01:54:17

I want to make this review short and to the point. Terrible service. Rude help in the showroom. Never finished the work. Had problems with the way they installed the sink and never came to fix it. The rack inside the sink I purchased from them was the wrong size, so they ordered another, which was also the wrong size. Do yourself a favor and look elsewhere.

Source: icon-google Yelp
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Douglas E P.

Date: 2023-12-04 18:15:43

I agree with many of the reviewers, buyer beware, and you get what you pay for. Salesperson nice as can be until you communicate via email especially with issues no response until you call then the answer is murky at best. Install day: crew shows up early unannounced, counter too long had to cut inside dust everywhere, then there was no back splash which was ordered--back to the shop to get it, 2 weeks after installation the sink drops out--used "unauthorized adhesive" used Loctite --came back to reattach. My countertop is very very pitted and looks scratched sending someone to look at it never done "it's the nature of the stone" to date no response. Probably off to another professional to see if "it's the nature of the stone". Jason is good and responsive more like the rest of Bob's should be.

Source: icon-google Yelp
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Meg M.

Date: 2023-09-26 15:00:31

Would not hire them again. Would not recommend. They did a horrible job with the installation of our granite countertops. Seam looks awful.

Source: icon-google Yelp
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Tina F.

Date: 2023-04-22 12:01:56

We had a great experience with Bob's Granite Place! Not only were they the only place that had the exact granite we were looking for (we had a very specific idea for our old colonial house), the prices were much more reasonable than other businesses in the area. Everyone at Bob's, from sales to installers, were very pleasant and efficient. We highly recommend!

Source: icon-google Yelp
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Barbara P.

Date: 2022-07-23 15:17:49

cut granite wrong and took way to long to redo it left with no counters on major part of kitchen and no running water. The seam is in the worst possible place and makes me nuts. The pieces on the sides of the stove do not line up. so yah stay far far away

Source: icon-google Yelp
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Stephanie S.

Date: 2022-02-04 09:41:14

I suggest no one work with Bobs granite company in NH ever. If you do work with them, hope that no mistakes are made because the owner Bob will not fix them for you without a huge fight. Take a look at Google reviews as well so that you can see how Bob responded to me and others who submitted 1 star reviews. Terrible experience for the following reasons: - Team didn't show up with tarps or anything to protect my new floor and when they were notified they needed them, they left the job before completing any work and didn't call me so that I could solve the problem - Owner Bob estimated the job incorrectly and didn't tell the crew about the difference in height between one of the counters which prevented the crew from finishing the job the first time - Bob and crew got in fights with both my flooring contractor and my painting contractor on two separate occasions - Team didn't come back to finish the job when they said they would and I had to call to remind them - One of Bob's team members dented my fridge and broke a tile and Bob refuses to pay me for it to get fixed. - Bob was disrespectful to me on numerous occasions and called me a bully and a Karen because I stood up for myself and my wonderful contractors and complained about all the above.

Source: icon-google Yelp
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Mary B.

Date: 2021-12-23 20:21:22

My boyfriend and I were looking for granite. We went to a granite store in Concord, where we were told that marble is essentially the same thing, and the sales woman could not have been any ruder if she tried. We decided to look elsewhere, and I'm glad we did. The saleswoman at Bob's couldn't have been more helpful, welcoming, and kind. We were impressed by their granite selection. I saw a slab I wanted that was marked sold. I went inside and asked the woman if she could source another piece. The other woman in the office, who was equally as helpful and nice, found a similar piece. She actually looked into this further, and saw the piece wasn't sold - she verified the project it was sold to was complete, and they ended up not needing it. I couldn't have been happier. Eric came out to make the template. He was punctual, helpful, and personable. My boyfriend took our countertops down last night before the instillation, and we decided that we wanted to see if we could maximize our kitchen area by changing the size of one of the slabs. The three men who came here today could not have been any more patient, helpful, and great at what they do. They patiently held the slab of granite, allowing us to measure and decide on which way to go. Everything about this company surpasses expectations. I am so thankful that the first granite company was such a disappointment, or we would not have found Bob's. Thank you all!

Source: icon-google Yelp
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Bill C.

Date: 2021-06-19 22:19:06

Good selection of granite with knowledgeable staff. Dates and times were kept and staff was responsive to minor changes.

Source: icon-google Yelp
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Denise Q.

Date: 2021-04-20 21:20:29

We met with Donna and she spent as much with us as we needed, left us alone when we needed and answered all our questions. We love our countertops and received top notch service. There was no pressure. We even were able to go see the exact slab they were going to use. We would highly recommend Donna at Bob's Granite Place. I finally love our kitchen.

Source: icon-google Yelp
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Mike V.

Date: 2021-04-06 13:12:01

only one star, because it would'nt let me do negative stars !! not happy !!! bobs after sale service is terrible !! we had our countertops installed in december of 2020, couple issues noticed in finish at that time, have made multiple calls, even stopping back into the store in person. we have not even seen a rep to view issues. we would never do business with bobs again. our next step is to file a complaint with the bbb and with the state of nh. buyer beware, buy elsewhere.

FAQ About Bob's Granite Place — Based on Independent Research

What materials can I order a countertop from Bob's Granite Place?

What types of spaces does Bob's Granite Place fabricate countertops for?

What shapes of kitchen countertops does Bob's Granite Place fabricate?

What countertop design styles does Bob's Granite Place most often implement in Manchester, NH?

What is the service area of Bob's Granite Place?

What types of clients does Bob's Granite Place work with?

Does Bob's Granite Place have its own countertop fabrication facility?

Does Bob's Granite Place offer any discounts on countertop fabrication in Manchester, NH?

What is the price category of Bob's Granite Place in Manchester, NH?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Bob's Granite Place?

What is the fabrication and installation timeline for a countertop at Bob's Granite Place?

How long does it take Bob's Granite Place to prepare a quote for countertop fabrication and installation?

Does Bob's Granite Place offer cutouts for sinks, cooktops, or other elements?

What guarantees does Bob's Granite Place provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Bob's Granite Place. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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