About Blue Surfaces — Ranked №4 Countertop Fabricator and Installer in Lansing, MI
65.91
total score
The main rating value calculated from more than 30 indicators.
Exact value: 65.907045 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Blue Surfaces ranked number 4 in Lansing, MI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Blue Surfaces among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Blue Surfaces: Total Score & Key Ratings
The Total Score of 65.91 out of 100 achieved by Blue Surfaces in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Blue Surfaces has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.45 out of 5.
You can read detailed information and evaluations from our independent research of Blue Surfaces’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Blue Surfaces directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Blue Surfaces
Blue Surfaces is a family company that honors the traditions and experience of generations. The company manufactures and installs kitchen countertops made of natural stone. The organization operates in Lansing, Michigan. The masters have experience and qualifications, so the countertops installation is fast. The installation is clean. Customers get the best service and cost to replace countertops.
High quality materials are used for production. The company's designers try and use stones from around the world to offer customers the best options. Things are made according to an individual project for customers.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 25
Google
4.8
reviews: 25
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.5
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.452758 out of 5.
criteria: 10
Staff friendliness
1
Poor
Staff friendliness
We rate the staff friendliness of Blue Surfaces as Poor.
Based on our mystery shopper research, the staff at Blue Surfaces showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category.
Important:
Our rating is based on the personal experience of our mystery shopper with Blue Surfaces’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Blue Surfaces directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of Blue Surfaces as Very Good.
The staff member from Blue Surfaces who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Blue Surfaces may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
0
No Data
Company Age
We were unable to determine the age of Blue Surfaces.
Unfortunately, as part of our mystery shopper research, we were unable to determine when Blue Surfaces was established. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Blue Surfaces remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Blue Surfaces directly for more accurate information.
Own Office
5
Has Office
Own Office
We note that Blue Surfaces has a dedicated office.
Our research revealed that Blue Surfaces operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Blue Surfaces directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Blue Surfaces has its own production facility.
Our research revealed that Blue Surfaces operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Blue Surfaces directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Blue Surfaces does not offer discounts for veterans.
Based on our mystery shopper research, we found that Blue Surfaces does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Blue Surfaces directly for confirmation.
Production time
1.4
Very Slow
Production time
We rate the production time of Blue Surfaces as Very Slow.
Our research revealed that Blue Surfaces quoted a project completion time of 28 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Blue Surfaces before starting a project.
Important:
Our evaluation is based on information provided by Blue Surfaces during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Blue Surfaces.
Deposit Level
2.2
High
Deposit Level
We rate the deposit level of Blue Surfaces as High.
Our research found that Blue Surfaces requires a deposit of 70% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Blue Surfaces.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Blue Surfaces may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Blue Surfaces.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of Blue Surfaces as Very Fast.
Our mystery shopper research revealed that Blue Surfaces prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Blue Surfaces is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Blue Surfaces.
Affordability
4.6
Low
Affordability
We rate the price level of Blue Surfaces as Low.
Our mystery shopper research revealed that Blue Surfaces offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $95.52 per square foot, while for Carrara Morro quartz, the price was $83.36. These prices fall into the Low category, making Blue Surfaces an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $7966 for Calacatta Idilio quartz and $6952 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Blue Surfaces.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Blue Surfaces
Small business
Delivery
In-store pickup
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
NFC mobile payments
In store shopping
In store pickup
Countertop store
Reviews about Blue Surfaces
All (9)
Google (9)
Source:Google
Ter HOlmes
Date: 2024-03-06 17:32:20
Our experience with Alex Menezes and his staff was amazing from start to finish! One day quote and 2 weeks installed! I highly recommend Blue Surface! We are so happy with the price and quality. We love our new bathrooms! Thank you so much for everything!!
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Source:Google
Laura castaneda
Date: 2024-04-23 20:28:18
I have done 3 projects with Alex and his team at Blue over the course of a couple of years and they are timely, consistent, flexible, and detail oriented. I'm looking forward to continuing to work with them on future projects!
Read more
Source:Google
R Hilderbrant
Date: 2018-01-16 17:35:28
This place is terrible. We put our name on some slabs and they shipped the wrong ones to our granite installer and when he called to find out why they sent the wrong ones they sold the ones we picked out. They sent a totally different set of slabs that aren't even the same name or shade!!!! Now we are screwed and have to go find new slabs. Glad we've been living without countertops in our house for a month because they have incompetent workers. And glad that we took a day off work to drive all that way to pick our slabs too. Thanks for screwing us over.
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Source:Google
Aaron Ambrose
Date: 2022-03-11 16:13:53
After getting the first bid from my contractor, it was shocking to see the price it would cost and the time it would take.
Immediately, I began looking and contacting every granite company all over the greater Lansing area. Thank God for Alex and his team. They were professional, kind, and knew exactly how to create the perfect seamless granite countertop and bar-top for my newly remodeled kitchen.
From the day we first spoke to the finished completed granite countertop installation it was less than 2 weeks and saved me over $1000 from my first bid.
Thank you very much for your help and service
Read more
Source:Google
taxi 42
Date: 2019-06-04 12:49:57
I had visited a BIG name granite supplier in Wixom and was completely overwhelmed by the unorganized chaos. I left frazzled and upset. I was so happy my installer sent me to Blue Granite. BG is tucked away off Grand River (moving soon). The warehouse is VERY open with many many slabs of granite from which to choose. I was allowed to wander at my leisure and there was a salesperson there to answer questions if needed. The owner was there on my 2nd visit. He was able to move slabs and even show me pieces of granite for which he could give a bigger discount. There is no quartz here. Just wonderful selections of granite in a calm, helpful environment. Highly Recommend.
Read more
Source:Google
Tony Sabo
Date: 2023-11-01 20:53:48
Overall, I am giving Alex a 5-star review for a fews reasons. Here is my review.
I would like to see better communication with their clients. If you're gonne be late, please call and let them know. They also came in a did some damage to our drywall. However, they made it right. Alex was going to make it look perfect, or else he wouldn't finish the job. They took care of the damage walls as well. Over all results, very stunning!!! Alex was great to work with, regardless of the hiccups.
Read more
Source:Google
Ben Campana
Date: 2023-06-28 14:29:14
My wife and I bought a house that had nothing done since at least 1970, and we searched Lansing for countertops that would match the idiosyncrasies of our new kitchen, leaving each place with a headache and anxiety about the cost.
These guys have a good selection, knowledgeable staff, fair prices, and installation seemed to only take about 2 hours! Have recommended, and will continue to recommend!
Read more
Source:Google
Cullen Harkness
Date: 2024-07-18 00:29:56
The staff is friendly, helpful, and professional. I highly recommend them for projects.
Read more
Source:Google
michael arrieta
Date: 2024-02-22 18:02:12
Beginning to end: awesome. Much better customer experience than the other places I called and prices were relatively close.
Read more
Source:
FAQ About Blue Surfaces — Based on Independent Research
What materials can I order a countertop from Blue Surfaces?
During our independent research, we found that Blue Surfaces offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Blue Surfaces’s clients in Lansing, MI for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Blue Surfaces fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Blue Surfaces is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Blue Surfaces fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Blue Surfaces, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Blue Surfaces most often implement in Lansing, MI?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Blue Surfaces successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Blue Surfaces?
The company’s office is located at 4820 Empire Way, Lansing, MI 48917, but its work is not limited to just the city of Lansing, MI. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Blue Surfaces work with?
Like many participants in our rating, Blue Surfaces works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Blue Surfaces often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Blue Surfaces have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Blue Surfaces has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Blue Surfaces offer any discounts on countertop fabrication in Lansing, MI?
According to our research, Blue Surfaces does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Blue Surfaces may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Blue Surfaces in Lansing, MI?
According to the assessment of our independent rating, Blue Surfaces in Lansing, MI falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $7966$ at a rate of $95.52$ per sq. ft., and the cost using Carrara Morro quartz was $6952$ at a rate of $83.36$ per sq. ft. These prices turned out to be among the lowest of all companies in Lansing, MI, which allowed us to categorize Blue Surfaces as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Blue Surfaces?
Yes, according to our research, Blue Surfaces offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Blue Surfaces?
According to the results of our independent research, Blue Surfaces from Lansing, MI quoted a turnaround time of 28 business days for the fabrication and installation of a stone countertop. Acting as a mystery shopper, our analyst contacted the company with a request to produce and install a 83.4 sq. ft. stone countertop. A company representative stated that the project could be fully completed in 28 business days, which allowed us to classify the company as one with a long turnaround time.
It’s important to note that the timeframe provided to our mystery shopper may differ from what you’ll be quoted, as turnaround time depends on many factors — including the complexity of the project, the material selected, and the company’s current workload. We recommend confirming the actual timeframe directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Blue Surfaces to prepare a quote for countertop fabrication and installation?
According to our research, Blue Surfaces in Lansing, MI prepared the project estimate within 28 days. After a phone conversation, our mystery shopper sent a quote request to the company representative, based on a completed 83.4-square-foot countertop project, and received a detailed estimate for the fabrication and installation. This turnaround time allowed us to classify the company in the category with a very slow quote preparation speed.
Please note that estimate preparation times may vary depending on the company’s current workload, the complexity of your project, and the selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and clarify the current turnaround time.
Does Blue Surfaces offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Blue Surfaces performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Blue Surfaces provide for its work?
According to our information and industry practice, Blue Surfaces, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Blue Surfaces in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Blue Surfaces. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Blue Surfaces is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Blue Surfaces know that you found them through the National Ranking Countertops Contractors!