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Portland, ME City Rating: We have identified this city as the primary city for this contractor.

Blue Rock Industries

since

Examples of works performed by Blue Rock Industries

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About Blue Rock Industries

19.4

total score

The main rating value calculated from more than 30 indicators.
Exact value: 19.397541 out of 100.

For over three decades, this company has been at the forefront of delivering exceptional granite and quartz countertops in Maine and across New England. The family-owned enterprise, deeply rooted since 1920, has flourished into a renowned name within the construction industry. Their unwavering dedication to customer satisfaction remains their driving force, complemented by their competitive pricing and continuous investments in cutting-edge technology and product expansion. When it comes to countertops companies, Blue Rock stands tall as a symbol of excellence, offering an extensive range of choices to meet the discerning needs of both residential and commercial clients.

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Mystery Shopper Report

2

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.003348 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

0

No Data

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

0

No Data

Production time

1.7

Slow

Deposit Level

2.5

Standard

Quote Time

0

No Data

Price Level

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Blue Rock Industries for a Free Estimate

737 Spring St, Westbrook, ME 04092

Additional benefits of Blue Rock Industries

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

Debit cards

Repair services

In store shopping

Delivery

Flooring

Countertop Installation

Tiling

Countertop store

Flooring contractor

Flooring store

Wood floor installation service

Reviews about Blue Rock Industries

All (11)

Google (8)

Facebook (3)

Source: icon-google Google
avatar

Patricia Fox

Date: 2022-04-15 18:01:33

Things can go wrong and it is how a business handles it that makes the difference. Just before instillation, there was a problem with the stone for my fireplace surround and Blue Rock was EVERYTHING you would want in this situation. Within hours I was working with an in-house designer, looking at several slabs they pulled for my benefit. Ultimately I chose an amazing replacement- which I love much better than the original and they did not charge me extra for this higher quality stone. The detailed attention to matching the veining where the stone connects from wall to floor is highly professional. The end result- the centerpiece of the house. Absolutely stunning! Thank you Brian, Julie and Jonah for turning this potential pitfall into a fairy tale ending!

Source: icon-google Google
avatar

Darlene Tutino

Date: 2021-04-16 15:22:46

Ordered a counter top from Blue Rock, went in to approve the slab and marked areas that were flawed. We were assured that these areas would be avoided or placed where they would not be highly visible. Counters were cut and installed with a huge blemish (one that was marked off) right in the middle of our counter. Everyone who has seen it says it looks absolutely horrible. Contacted Blue Rock and they send me a picture of the pre cut slab and the tape we had placed had been removed. They are basically not attempting to take ownership of their actions. Regardless!!! What company cuts a slab with a huge blemish front and center? So many things went wrong. From the bait and switch slab to the lack of quality control all the way to the poor response to our concern. My contractor said they will never work with these guys again. There’s a great place in Naples....go there to get your granite!!!!

Source: icon-google Google
avatar

Lee Ann Roy

Date: 2023-03-30 19:03:11

Shane and Tory installed our vanity top and the undermount sink quickly and it looks great! Very pleased with their work and the spectrum quartz. Also very pleased with Kayla who helped me pick it out ( it was a remnant and I was trying to coordinate it to floor tile) and the person who came out to take the template.

Source: icon-google Google
avatar

Melissa Auger

Date: 2019-08-08 01:43:21

I'm impressed with Blue Rock! We went into their showroom on a Saturday, looked around, and picked out a countertop fairly easily. The person working, Brian, was very helpful and told us to email him the dimensions and he'd give us an estimate, which we did. The whole process was smooth and fairly quick (as compared to other trades). It took about a month from when we first saw the showroom to actual install. There were 3 appointments: templating, layout, and install. Our countertops look great and seem secure!

Source: icon-google Google
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Lisa Gagnon

Date: 2023-11-07 00:13:05

My experience with Blue Rock was great. I was told over the phone when I first called that templating was about a week out and it was. After I picked out the stone they said it would be 2 weeks from template for the install and it was. I was given the option to view my slab which I did. Install went so smoothly. A big shout out to Tory and Ruven for their skill and professionalism. I'm so happy with my countertop. It's beautiful!! Thank you all!!

Source: icon-google Google
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David Jordan

Date: 2023-04-27 20:39:34

They do an awesome job. Check out the picks

Source: icon-google Google
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Elaini Haning

Date: 2020-07-23 15:28:47

Blue Rock was fantastic! They worked with the granite supplier for us to make sure we had a solid and perfect piece of granite for installation. We were able to be there for this as well so we knew the exact piece we were getting. The measurement and installation went perfectly. We could not be happier with the granite and it was so amazing that we can’t even see the seam between the two granite pieces. Paul is a great person to work with and listened to all of our requests. Would use them again in a heartbeat!

Source: icon-google Google
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Joseph Dentico

Date: 2024-01-25 00:54:11

We just had our countertops installed today by Tory and 2 other young men. The countertops are beautiful and were expertly cut. The instal crew did an outstanding job from the time they arrived until they completed the job. The install was faster than expected largely due to their teamwork. They were professional and courteous and focused on getting the job done. Despite the weather being bad and having other jobs to go to, they did not rush through our job or make me feel that they were in a hurry to leave. That has been my experience with some big box store installations. The countertops, though not inexpensive, , were an excellent value considering the quality, craftsmanship, and the excellent service we received. This is truly a lifetime product.

Source: icon-facebook Facebook
avatar

Patricia Fox

recommends

Things can go wrong and it is how a business handles it that makes the difference. Just before instillation, there was a problem with the stone for my fireplace surround and Blue Rock was EVERYTHING you would want in this situation. Within hours I was working with an in-house designer, looking at several slabs they pulled for my benefit. Ultimately I chose an amazing replacement- which I love much better than the original and they did not charge me extra for this higher quality stone. The detailed attention to matching the veining where the stone connects from wall to floor is highly professional. The end result- the centerpiece of the house. Absolutely stunning! Thank you Brian, Julie and Jonah for turning this potential pitfall into a fairy tale ending!

Source: icon-facebook Facebook
avatar

Theresa Foster

doesnt_recommend

The counter install was less than perfect. For the thousands spent not happy. Not the premiere company thought they were.

Source: icon-facebook Facebook
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Lori Nunziato

doesnt_recommend

Do NOT hire Blue Rock to seal coat your driveway!! They did such a poor job that my driveway actually looked better before they touched it. It's downright embarrassing. I sent the general manager, Laura Garnett, a couple of emails with pictures showing what a mess they made and asking them to come back and fix it, and she completely ignored me. Now I have to hire someone else to try and make my driveway presentable again. Save yourself the headache and HIRE SOMEONE ELSE!!!

Contact Blue Rock Industries for a Free Estimate

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737 Spring St, Westbrook, ME 04092