Blue Galaxy Marble and Granite
since 2000
Examples of works performed by Blue Galaxy Marble and Granite
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About Blue Galaxy Marble and Granite
total score
Exact value: 56.860117 out of 100.
Blue Galaxy Marble and Granite offers competitive prices for countertops of different materials and colors in Philadelphia. The company has been operating since 1997. The business is good at fast delivery and great quality of materials. The business provides vanity countertops services and installs kitchen countertops from granite, marble, soapstone, quartzite. There are as classic countertops as exotic surfaces. Table and kitchen tops, backsplashes, fireplaces, outdoor kitchens and grills are also available. Company’s managers know how to deal with clients, who need one or two countertops, and also how to meet needs of customers with large orders.
Customer Feedback Score
reviews: 99
YELP
reviews: 7
reviews: 11
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Contact Blue Galaxy Marble and Granite for a Free Estimate
2500 Wilmot St, Philadelphia, PA 19137
Additional benefits of Blue Galaxy Marble and Granite
Small business
Curbside pickup
Delivery
In-store pickup
Onsite services
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Assembly service
Service guarantee
Gender-neutral restroom
Wi-Fi
Free Wi-Fi
LGBTQ+ friendly
Transgender safespace
Appointment required
Checks
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
In store shopping
Countertop Installation
Cabinetry
Countertop store
Bathroom remodeler
Cabinet maker
Cabinet store
Granite supplier
Kitchen remodeler
Marble contractor
Marble supplier
Natural stone wholesaler
Reviews about Blue Galaxy Marble and Granite
All (22)
Google (10)
Facebook (5)
Yelp (7)
Emily Becker
Date: 2024-12-11 18:32:20
Brooke is a scam. She had us give her a deposit of $3300 via Zelle and ghosted us and never completed the job or gave us our money back.
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Joshua Abraham
Date: 2024-11-16 01:05:38
🚨 Beware of Blue Galaxy Marble and Granite! 🚨 I am writing this post to share my unfortunate experience with Blue Galaxy Marble and Granite, a company that has left me extremely disappointed and frustrated. Several months ago, I decided to renovate my kitchen and after researching various options, I chose Blue Galaxy Marble and Granite for their supposed quality service and products. I paid a significant deposit for both granite countertops and kitchen cabinets, eager to see the transformation take place in my home. However, as time passed, it became evident that something was amiss. The promised delivery dates came and went, and despite numerous attempts to contact the company, I received no response. Weeks turned into months, and it became clear that Blue Galaxy Marble and Granite had no intention of fulfilling their end of the bargain. Not only did they fail to provide the service I paid for, but they also refused to refund my deposit or even acknowledge my requests for information. This experience has been incredibly frustrating and disheartening. I trusted Blue Galaxy Marble and Granite to deliver on their promises, only to be left empty-handed and out of pocket. I urge anyone considering working with this company to proceed with caution and explore other options to avoid a similar ordeal. They took my money and never provided my items or my material and never refunded my money . I am looking to take legal action now. In conclusion, my experience with Blue Galaxy Marble and Granite serves as a stark warning to others who may be tempted by their enticing offers. The pain and frustration of being deceived and neglected are wounds that may heal with time, but the scars of betrayal will forever remain. Remember my story, and do not fall victim to the deceitful practices of individuals like Brooke and companies like Blue Galaxy Marble and Granite. Trust is earned, not bought, and it is a lesson that I have learned the hard way. Be vigilant, be cautious, and above all, be wary of those who seek to exploit your trust and goodwill for their own selfish gains. Let my experience be a cautionary tale that serves as a beacon of warning in the vast sea of home renovation companies. Stay informed, stay protected, and may you never have to endure the pain and heartache that I have faced at the hands of Blue Galaxy Marble and Granite
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Stephanie W
Date: 2023-06-02 17:03:36
Very happy with my new quartz countertops! They are absolutely beautiful and the installers did a great job. I thought the pricing was very reasonable compared to the prices I saw at Lowe’s. Brooke is easy to communicate with and very efficient. They were able to install ahead of schedule so the whole process took less than a week. We did have to go to a warehouse just over the bridge in NJ to see the full slabs so make sure you budget time accordingly for your appointment if you’re on a tight schedule.
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Amirah G
Date: 2022-10-14 19:43:42
The salespeople and company are outstanding and provided the perfect recommendations and options. Installation went extremely smooth. Brooke in particular was very accommodating, knowledgeable, and genuinely pleasure to work with. She and the company will be my go-to for all my granite needs.
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Amirah Levi
Date: 2022-10-14 19:53:02
This company made the whole process a breeze, their turn around is great and I love my new kitchen! And I loved working with this company! This was my first kitchen remodel and Brooke knocked it out of the park with her attention to detail and eye for design!! She was patient, kind and knowledgeable with all my questions I had while reassuring me along the way. Can’t wait to come back for additional work in the future.
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Jose Ortiz
Date: 2024-06-03 19:15:38
BUYER BEWARE!! THIS BUSINESS IS A SCAM!!!🚨 Beware of Blue Galaxy Marble and Granite! 🚨 I am writing this post to share my unfortunate experience with Blue Galaxy Marble and Granite, a company that has left me extremely disappointed and frustrated. Several months ago, my business partner and I decided to renovate a kitchen and after researching various options, I chose Blue Galaxy Marble and Granite for their supposed quality service and products. We paid a significant deposit for both granite countertops and kitchen cabinets, eager to see the transformation take place in this home. However, as time passed, it became evident that something was amiss. The promised delivery dates came and went, and despite numerous attempts to contact the company, we received no response. Weeks turned into months, and it became clear that Blue Galaxy Marble and Granite had no intention of fulfilling their end of the bargain. Not only did they fail to provide the service we paid for, but they also refused to refund our deposit or even acknowledge our requests for information. This experience has been incredibly frustrating and disheartening. I trusted Blue Galaxy Marble and Granite to deliver on their promises, only to be left empty-handed and out of pocket. I urge anyone considering working with this company to proceed with caution and explore other options to avoid a similar ordeal. * IF YOU WAMT TO RECTIFY RETURN OUR MONEY! ITS BEEN MONTHS! MY BUSINESS PARTNER IS JOSHUA ABRAHAM. YOU KNOW WHO HE IS BECAUSE HE WENT TO YOUR STORE AND YOU RAN INSIDE AND LOCKED DOORS. AT THIS MOMENT WE ARE FILING A CASE WITH PHILADELPHIA DISTRICT ATTORNEY. I HIGHLY SUGGEST YOU REACH OUT TO JOSHUA AND RETURN OUR DEPOSIT.
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Meighan Murphy
Date: 2024-03-28 21:21:48
DO NOT USE BLUE GALAXY!!! I am writing this review so no one makes the same mistake as I did. Brooke seemed to be nice and helpful said she would order the quartz I needed for my kitchen but requested a $3500 deposit. She asked me to zelle her but the number didn’t match their website so I didn’t feel comfortable. My check was cashed on 2/27/24. Brooke has not answered my calls or texts. She is a thief and liar. Your response is a joke. I have called and texted non-stop. We could have easily resolved this matter if you refunded my deposit since no work was done and you have not communicated since you received the money.
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Tyra Childs
Date: 2024-01-05 14:58:04
Blue galaxy statement DO NOT do business with these people !!!!! PLEASE RUN THEY ARE THIEVES AND WILL STEAL YOUR MONEY!! Back in march 2023 I reached out to Blue Galaxy for some cabinets and I was gonna do countertops as well. Spoke with Brooke who got everything measured up and placed the order a few weeks later with her. I made 2 payments to complete this order . After that I follow up for delivery which would have been sometime in April …. Nothing. Brooke doesn’t answer no one from the company repsponds. I immediately warn my bank to investigate the charges . Meanwhile I’m calling every day 20-30 times to Brooke and Blue Galaxy. They say Brooke is in the hospital and will get back to me once she is back. That never happened days went by then weeks and they weren’t answering after the initial hospital excuse. I ended up getting the money back by the grace of God thru my bank . They tried me for almost 6k ! The reviews that are on google are all lies if u look closely a lot of the names are the same! It’s easy to just make an email and give yourself a good rating (I’m assuming since they are scammers that’s how they have good reviews) Please stay away from these people they not right!
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Samuel Mcgill
Date: 2021-02-22 18:51:43
If you are looking for quality work, professionalism, competitive prices, covid-19 awareness look no further Blue Galaxy Marble and Granite is the place. Brooke and her staff did an amazing - job. My wife and I ordered a granite countertop and, in fact, they did such a good job we ordered quartz for our fireplace.
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Michael Kogut
Date: 2021-12-13 22:11:23
So I would like to warn ⚠️ you before going here please check somewhere else. I had some many issues with this company from them cutting the stone before even speaking to me about a $400 price increase, to them cutting the stone wrong(see photos), to bashing my walls out to get the stone in(see photos), to agreeing to $600 off and charging us the full amount and disputing it because you sneaked my wife a paper and had her sign when we arnt satisfied and are now using it as leverage. STAY AWAY...don't say I didn't warn ya
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Alberto Leandry
BUYER BEWARE! THIS BUSINESS IS A SCAM! THEY STOLE OUR DEPOSIT AND NEVER DELIVERED ON MATERIAL / SERVICE. GO TO GOOGLE REVIEW AND YOU WILL SEE MY REVIEW UNDER JOSE ORTIZ AND OTHER CUSTOMERS STATING THE SAME THING THAT THEY BEEN ROBBED
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Joshua Abraham
⚠️ **WARNING: DO NOT TRUST BLUE GALAXY MARBLE AND GRANITE!** ⚠️ I feel compelled to share my dreadful experience with Blue Galaxy Marble and Granite in the hope of preventing others from falling victim to their deceitful practices. Several months ago, I entrusted Blue Galaxy Marble and Granite, specifically Brooke, with a deposit for kitchen cabinets. However, not only did they fail to provide the promised service, but they also disappeared without a trace, leaving me high and dry without my cabinets or a refund. Despite my persistent attempts to reach out to them through calls and emails, they have callously ignored all my communications, showing a blatant disregard for customer satisfaction and ethical business practices. It is evident to me now that Brooke and Blue Galaxy Marble and Granite are nothing but cunning crooks who prey on unsuspecting customers. I implore you not to make the same mistake I did by trusting them with your hard-earned money. Please spread the word and exercise caution when dealing with Blue Galaxy Marble and Granite. Let us stand together against such unscrupulous businesses and ensure that others do not fall victim to their deceitful ways. #BoycottBlueGalaxyMarbleAndGranite #CrooksAlert #CustomerBeware
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Meighan Murphy
DO NOT USE Blue Galaxy! I am writing this review so no one makes the same mistake I did. Brooke seemed to be nice and helpful when ordering the quartz for my kitchen. After cashing my $3500 deposit check on 2/27/24, no work has been done and Brooke is dodging my texts and phone calls. She is a thief and a liar!
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Tharcisio Dacosta
my kitchen was install in 3 days the guys came in took the measurements 2 days after the came in and install my kitchen ... my wife love the new kitchen thank you guys from blue galaxy
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Nancy Novo
PERFECT!! If possible to give more stars I would. I saw their glowing reviews and decided to give them a call. Best decision I have ever made. I got my bar countertop, cabinets and kitchen countertops through them. Fast response, quick delivery, professional work. I am beyond happy. I will attach the pictures of my bar and kitchen as well. Mary helped me with the countertop selection, I was overwhelmed in the beginning but with their assistance everything came in order rapidly. I was planning on selling this house but after my kitchen renovation I can't think of moving out. Pricing was perfect they worked with my budget, the timing was impeccable. They called me and send me pictures all through out the way, it was as if I was with them the whole time. They texted me with their eta and videos of the work getting done and after installation. Wasn't expecting this I am beyond satisfied and happy.
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Geoff C.
Date: 2020-08-02 01:39:15
I LOVE my new kitchen! I rarely write reviews but felt compelled to do one for Blue Galaxy Marble & Granite because they did such a fantastic job. Brooke was extremely helpful and ultimately pointed us to the quartz we decided on. After spending a few hours with her we knew that this was the company we wanted to work with. She was very responsive throughout the fabrication process (sending us daily updates and videos via text). The final product looks amazing and we couldn't be happier!
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Pamela A.
Date: 2019-03-08 14:05:36
Our kitchen, bath, laundry room and bar look amazing. We get many compliments. Brooke was very helpful and patient as I was selecting the countertops. She explained the pros/cons of each product and very quickly recognized my style and steered me in the right direction. She was a pleasure to work with and I would highly recommend.
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Salvatore P.
Date: 2019-11-17 02:00:01
I would rate the workmanship with 5 stars and the reliability and professionalism with 1. Thus, the 3 stars. The work is great, but there is no regard for the customer's schedule, having to change my schedule when they did not show at the specified time. Each day, they were hours late from the quoted starting time and they left the job for 4 hrs. on one day. Arrival times were never accurate. Having paid thousands, there was no follow up or thank you, as well as no response to e mails once the work was done.
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Maryanne A.
Date: 2025-04-06 14:19:51
I used them about 4-5 years ago. They were never, ever on time. And when they did show up, it was hours after they said they would be there. Never answered the phone, and when they did, I got a run around as to when they would be there. I dealt with Brooke. Started out ok. Then all down hill from there. The work itself wasn't awful, but the whole ordeal was ruined by lack of professionalism in terms of keeping appointments. I would not recommend them ever!!!
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Nicole W.
Date: 2023-11-21 14:25:42
Brook is completely incompetents and dishonest . She took our deposit in July disappeared we called and emailed several times to no avail . We were forced to call police to her location to finally get her attention and force her to respond . Our job has been left incomplete as of 9/12/23 . We had to file complaint with Best Business Bureau. She kept half of slabs we purchased and we are currently in the process of filing a claim in Small Claims Court. Do not under any circumstances trust this company. We are out almost 12,000 and are very unhappy. My contractor thought my experience with Blue Galaxy would be amazing . They are crooks , liars and there is nothing amazing about them . My contractor regrets the recommendation. I'm sure we are not an exception I'm sure there are others who have been treated the same way . We plan to expose them to save other customers the inconvenience and disappointment we experienced. If there are others out there who have had same experience please do the same. They can't get away with their dishonest work practices.
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Kirsten M.
Date: 2021-06-17 19:09:39
Did Not Deliver. Do NOT use this company. When it came time to deliver, Brooke suddenly said that they could not cut the pieces/shapes that we need, although the reasons why kept changing. I was told it was because the pieces we wanted were too difficult to cut. Then it came out that they had substituted a different slab for the one we selected, so there wasn't enough material. Finally, since they could not deliver, I asked for a refund. To be fair, they did refund most of our money - minus the $300 for templating cost and credit card charges. Meanwhile, we found another fabricator who made all of the pieces we needed and installed them no problem. Stay away!
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Sonny V.
Date: 2021-03-23 19:15:23
Confirm scheduled appointment. Removed everything including the Faust's and the company never showed up! Placed numerous calls and text messages for two days and never received any response. I find these action extremely disgraceful and I hope this review would help someone as they are considering using there services.
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2500 Wilmot St, Philadelphia, PA 19137