Bison Countertops
since 2004
Examples of works performed by Bison Countertops
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About Bison Countertops
total score
Exact value: 63.942616 out of 100.
Bison Countertops fabricates countertops for kitchen, bathroom and also makes vanity countertops for your interior. Countertops can be made from quartz or granite, marble or dekton. Bison Countertops is one of the very few companies certified to fabricate dekton. The company will install for you kitchen countertops or backsplashes taking into account the personality of your space. Fast turnaround is the main advantage of the company. Visit its showroom and make the right decision. Our analysis of Google services, BBB, company websites and social networks allowed us to make a decision that Bison Countertops can get into our catalog. The company has 13 years of experience.
Customer Feedback Score
reviews: 58
YELP
reviews: 3
reviews: 11
CoCo
reviews: n/a
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Contact Bison Countertops for a Free Estimate
1931 TN-12, Ashland City, TN 37015
Additional benefits of Bison Countertops
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Checks
Credit cards
Debit cards
Accepts Credit Cards
Offers Military Discount
Open to All
In store shopping
Building Supplies
General Contractors
Countertop store
Granite supplier
Marble supplier
Reviews about Bison Countertops
All (19)
Google (11)
Facebook (5)
Yelp (3)
Patsy Fulton
Date: 2024-11-05 04:58:47
Bison did an excellent job from the initiation of assisting me with a quartz choice to the flawless installation of our kitchen and laundry room counter tops! Thank you to Candy and all the Bison employees for making our countertop installation a beautiful installation.
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Practical Girl
Date: 2024-11-04 17:36:56
We were very satisfied with our transaction with Bison Countertops. All the staff we met were professional and timely in their responses. They helped us find the product that worked for our kitchen and worked with us to get the design layout in budget.
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Amiee Moore
Date: 2023-06-13 14:21:30
You won’t find better quality and price. I priced several places and got a higher grade granite for less money and this included the sink where other places charged extra. From the time I went in the first time until the project was completed, it was the best experience with knowledgeable staff. Would 100% recommend!!
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Allie Pentecost
Date: 2024-09-09 02:22:22
Not only do we love our countertops, but Haylee was a total gem to work with! She was so attentive, quick at replying, and made the entire process a breeze. Also, their prices are the best of anywhere else I looked!
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Timitra Nelson
Date: 2024-01-12 21:33:29
Bison Countertops were great! The installation went well. They braced the under mount sink up well with supports underneath the new cabinetry. The only thing I wished would have been done differently was the use of 4 new pieces of wood as supports rather than the old pieces of wood. It’s covered by the closed doors under the cabinets but so far so good. This company is definitely worth checking out for countertop selections.
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Samantha Densmore
Date: 2023-02-24 22:38:07
Unfortunately we do not recommend using Bison Countertops. They installed the counters in our brand new construction home in 2021 and we ended up developing a decent size crack in our counter shortly after moving in. We were running an air fryer for about 5 minutes when a very loud noise sounded and the countertop cracked. We were only in our new home for a few months at this point. This was noted on our re-inspection report at our one year warranty check and at that time the builder notified Bison. They have now taken several months after contacting them multiple times and after 4 months have only offered to epoxy the crack, still leaving it visible. They then proceeded to blame us for the crack happening and stated "this does not usually happen." I questioned why we would install countertops if we are not able to use modern appliances? Seems quite counterintuitve. We have dealt with Elisma and Hannah who have both been extremely unresponsive and have done nothing to help us. This company clearly places cheap countertops and they do not provide quality work. I have attached photos for reference. They left sticky residue along every countertop in our house, did not caulk properly and now are refusing to fix a crack that is clearly a result of a cheap product.The only thing that has been offered to us is for them to come out at caulk, what a joke. Steer clear as there are so many companies that provide better quality countertops who we will now have to use to fix their mistakes.
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Glenn Fisher
Date: 2024-04-23 14:02:29
We had a small chip on our granite countertop. Bison sent out their repair guys. They were very polite and got right to work. They did an amazing job on the top. I can’t see where the chip had been! Highly recommend these guys.
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Shene Scott
Date: 2023-08-29 19:20:49
We LOVE our countertops! Cindy was very detailed and made everything easy. We got the leathered finish in the kitchen & they turned out amazing. I know that countertops can't be soft, but they have a softer feel than traditional granite and have a matte finish. The bathroom countertops and the backsplash are seamless! It doesn't even look like they are separate pieces. We couldn't have asked for a better job!
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Chris McGinness
Date: 2024-06-04 21:17:24
Great customer service, they followed through with everything they promised and on time when they promised. Excellent company to work with. Very happy with product and company. Would recommend to anyone needing countertops or sinks.
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Gala Brooks
Date: 2023-08-11 23:24:12
OMG!! This was an amazing experience!! The people at Bison were AMAZING! Thank you Cindy, Candy, Herman, Eric, and Hermenes!! You guys were amazing!! Fast efficient, respectful, and polite! Very good craftsmen and communicators!! Thank you so much! We love our quartz countertops and radius bar!!! Thank you again!!!! ❤️
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Thaddeus Meyer
Date: 2024-03-12 18:08:27
My new man cave granite countertops and cabinets are absolutely awesome. They even custom made me a granite countertop for my dishwasher. It supports heavy objects such as my margarita machine with no problem, which has been a great family hit. I can now have family and friends over and prepare snacks and what not. The cabinets inside are huge. It’s been almost a year now and I’ve still got lots of room. I could have got regular old countertops, but there’s something about that granite that’s just special. They really make my man cave feel cozy and more sophisticated. Bison countertops personnel were very helpful. I was very needy and what I wanted and they worked with me until we got just the right design. They also worked around my budget. Great company wonderfully excellent quality cabinets. They even came back later and installed my knob that I picked out for my cabinets at no cost.
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Jeffery Payne
We just had the countertops installed. We really are happy with them. They came when they were scheduled and were precise on measurements. Thanks
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Sandy Ellis Simpson
Beautiful countertops arrived and installed today! Wonderful installation! And absolutely beautiful countertops!
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Kathryn McKellar Lackey
great personalized service
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Chris Wozniak
I bought granite counter-tops for my kitchen and a marble top for my master bathroom from Bison - the price was fair and the service was good. What sets them apart to me though is their after the sale service. 1 year after purchasing my kitchen counter-tops I resealed them ... and I didn't do it correctly. All of a sudden my counters always felt dirty and began to peel. I was very nervous I just caused a very costly problem to repair. Bison came out and analyzed the problem, test repaired an area, showed me what to do to fix it, and explained / showed me how to properly seal the counter-tops for the next time... the service technician was very nice and professional... and they didn't charge me for the call... they were just really great to work with. It's rare to find excellent after the sale service like that nowadays ... needless to say I will be purchasing the counter-tops for my 2 additional bathrooms I have left to remodel from Bison.
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Carol Smith-Merkulov
I was lucky enough to win a free countertop at the Nashville Home Show. Meah at Bison was a real pleasure to work with, as were all the others at Bison. After a great deal of discussion and wandering around the Bison yard we ended up with a lovely quartz. We also needed another countertop for a larger vanity and Meah helped us select that, too. The installation went great and both countertops are awesome! When we remodel our kitchen we will definitely be going back to Bison.
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Keith B.
Date: 2025-01-30 21:19:05
This is a "hard no" recommendation! The quality of workmanship in fabricating my $11,000+ countertop order was shoddy and done using outdated methods. In addition, laser measurements (now industry standard) were only taken for a small portion of my counter areas. This resulted in imperfect measurements, sloppy cuts, and gappy installation. Further, and to exacerbate these concerns, the installation crew seems to be of low training and is not properly equipped to make onsite adjustments. Ben, the leader of installation, was rude to me on multiple occasions - including a time where I had to prevent his crew from driving their box truck up my driveway and damaging the surface. In this incident, where I have posted 'no delivery trucks in driveway' he had the gall to yell at me as I tried to stop the attempt. My kitchen designer has affirmed the concerns raised. The business owner (who has not claimed this business on Yelp) claims to have never walked away from a job. He has done so on my job after being unwilling to correct any of my concerns. I cannot recommend.
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Sam S.
Date: 2023-02-24 22:53:31
Unfortunately we do not recommend using Bison Countertops. They installed the counters in our brand new construction home in 2021 and we ended up developing a decent size crack in our counter shortly after moving in. We were running an air fryer for about 5 minutes when a very loud noise sounded and the countertop cracked. We were only in our new home for a few months at this point. This was noted on our re-inspection report at our one year warranty check and at that time the builder notified Bison. They have now taken several months after contacting them multiple times and after 4 months have only offered to epoxy the crack, still leaving it visible. They then proceeded to blame us for the crack happening and stated "this does not usually happen." I questioned why we would install countertops if we are not able to use modern appliances? Seems quite counterintuitve. We have dealt with Elisma and Hannah who have both been extremely unresponsive and have done nothing to help us. This company clearly places cheap countertops and they do not provide quality work. I have attached photos for reference. They left sticky residue along every countertop in our house, did not caulk properly and now are refusing to fix a crack that is clearly a result of a cheap product.The only thing that has been offered to us is for them to come out at caulk, what a joke. Steer clear as there are so many companies that provide better quality countertops who we will now have to use to fix their mistakes.
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Michelle B.
Date: 2022-08-10 16:14:56
If you want 50% of your countertop/backsplash job to be measured and/or cut incorrectly use Bison Countertops. No exaggeration, 50% of what was installed is incorrect. The island top and one piece by the stove were not cut correctly. The piece by the stove had a 1/2 inch gap in the back and no gap in the front next to the stove and the sink hole in the island countertop was cut 1 inch off from where it should have been. Because the island counter top was off, they had to remove material from the island framing underneath and leave a 1 inch gap on the other side of the island. The waterfall edge on one side of the island has a 1 inch gap and is not glued to any support, furthermore the cabinets underneath are no longer centered. The other side of the island has an electrical outlet that the installers cut the hole to short and to wide requiring the outlet box to be removed and an oversized cover to be installed to cover the cuts made. The sink was installed using cut pieces of wood screwed into the cabinets, which is not how it should have been installed. We were also unable to use the sink for several days as the hole for the faucet was not cut correctly. We were told by the owner we needed 3 metal supports installed to support the island top, but only 1 metal support was installed. Upon install of the backsplash the section by the fridge is perfect, a very small gap of maybe 1/16 inch which is to be expected. The backsplash by the stove however is a complete mess. There's a small gap on the left side under the cabinets, which while larger than the backsplash by the fridge is still acceptable. The gap on the right side is more than double the left side and very noticeable. The techs attempted to cover the gaps with caulk. The section between the cabinets is also shifted to the right, with a large gap on the left and almost no gap on the right. There are 2 black jagged seems running down the backsplash which should not be there. It was our understanding that any piece under 120 inches would not have a seem and this has been confirmed by other professionals in the industry. Even if there were to be seems they should not be noticeable. I brought these items to the attention of Bryon at Bison Countertops and also notified Beth at Lowes at this point of everything going on. I was assured by both Bryon and Beth that the items would be taken care of and that there were ways to fix the issues. A tech was sent out to make repairs. While repairing an epoxy joint the tech damaged the top of the island. There is now a ridge burned into the top from the repair. The fix for the backsplash was more caulk, which by the way does not match the color of the backsplash. He could not do anything else to the seems or gaps. The owner and a tech was supposed to come out on August 1, 2022. After trying to contact Bryon numerous times to get a time of when they will show up, I received a call from Bryon just before noon letting me know that the owner was not coming and that he stated there was nothing else he could do. This install has taken months with multiple visits to take photos of the gaps and seams with weeks in between each visit. Google only allows so many characters in a review, but there's so much more to tell...
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1931 TN-12, Ashland City, TN 37015