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Montebello, CA City Rating: We have identified this city as the primary city for this contractor.

Best-Way Marble & Tile

since 1974

Examples of works performed by Best-Way Marble & Tile

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About Best-Way Marble & Tile

72.56

total score

The main rating value calculated from more than 30 indicators.
Exact value: 72.563333 out of 100.

Best-Way Marble & Tile has earned a renowned reputation for their expertise in crafting exquisite countertops. Specializing in granite, marble, and quartz surfaces, they excel in producing kitchen countertops, vanities, bars, and more, elevating the aesthetics of every space. With meticulous attention to detail and precision, Best-Way transforms these surfaces into functional works of art. Their extensive range of materials includes premium options like Zodiac, and Cambria, ensuring top-tier quality in every project.

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Mystery Shopper Report

4.2

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.216667 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

3

Standard

Deposit Level

4.6

Very Low

Quote Time

2.5

Average

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Best-Way Marble & Tile for a Free Estimate

5037 Telegraph Rd, Los Angeles, CA 90022

Additional benefits of Best-Way Marble & Tile

Wheelchair accessible entrance

Wheelchair accessible parking lot

Debit cards

NFC mobile payments

Accepts Credit Cards

Wheelchair-accessible entrance

Wheelchair-accessible parking lot

Marble contractor

Countertop store

Granite supplier

Reviews about Best-Way Marble & Tile

All (13)

Google (6)

Yelp (7)

Source: icon-google Google
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Jose Davila

Date: 2022-08-02 01:14:36

Honored to own some exquisite calacatta imported straight from its home , thank you to Jacob for your hard work on this

Source: icon-google Google
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Alan Salazar

Date: 2017-05-17 16:46:08

Good tile

Source: icon-google Google
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E S

Date: 2021-08-24 01:19:02

Five stars for Best Way Marble & Tile's excellent communication, fabrication, installation, material and price. I am in the middle of a 'budget' remodel of my kitchen. The counter is one thing I cannot replace myself. I decided I wanted polished Taj Mahal quartzite for the counter and contacted ten fabricators. I ended up choosing Best Way Marble & Tile and am glad I did. Jacob was very responsive to all of my communications and always honored his word, a quality which seems hard to find these days. The measurer, fabricators and installers were all clearly experienced (some had decades of experience) and they all did and excellent job. The quartzite was sourced from Arizona Tile, which to me seemed like the mothership of all slab yards. I LOVE my new counter. Best Way was excellent all around. I will use them in the future for my kitchen floor and bathroom tile.

Source: icon-google Google
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Dominiqc Nuñez

Date: 2022-11-08 00:40:25

Muy buen servicio!

Source: icon-google Google
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Israel Gee

Date: 2022-08-02 00:58:52

Thanks to Jacob for making my dream kitchen a reality

Source: icon-google Google
avatar

Urvish Patel

Date: 2024-02-11 01:28:57

*** Buyer BEWARE *** This company has low integrity. I have a slightly longer countertop length than standard (11 ft) which made it hard to look for suitable granite slabs in my price range. I searched a half dozen companies until I came across this company. They had a slab long enough for my countertop as well as 2 smaller pieces for side counters in a price range that would not break my bank. To budget and pay off the project I split the order in two, ordering the smaller 2 pieces first. The plan was to install them and pay off the balance in a couple months and then order the long piece. The worker there (Robert) promised me that he would save the granite piece until I was ready to order it in a couple months. I received the first 2 pieces and they were marvelous and I was ready to write a 5 star review. I went back to the company for the final piece and was notified that the granite that was being saved for me was given to someone else!!! Robert now stated to the owner that he told me their policy was not to hold anything longer than a month - clearly different than what he told me before, probably to save himself from being fired. I was very upset. Now I was stuck having installed the first 2 pieces and having a bare kitchen counter for the long piece. The wife of the owner tried to save the day and stated that they were ordering more of the material and could get my order in a couple weeks. A week later the husband owner (Eddie) called me and said they were not getting any more of the material. I had to settle for piecing together the countertop with smaller pieces. To add insult to injury, when I explained the situation to Eddie, he stated "We have plenty of satisfied customers so it won't break the bank for us to have an unsatisfied one." Now I have seams in the counter and the material doesn't even match (different shades) which makes the whole countertop look awful. I spent 3 months salary for this project and feel like I wasted my money. I could have just cut some granite pieces I have laying around and get a similar appearance. This company has low integrity and should not be supported.

Source: icon-google Yelp
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Brittany A.

Date: 2024-11-15 19:05:36

Dennis and his crew (Miguel & another gentleman) were very responsive, professional & thorough. Pricing was also fair. Would definitely use again and recommend to others!

Source: icon-google Yelp
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Erika S.

Date: 2021-08-24 01:21:35

Five stars for Best Way Marble & Tile's excellent communication, fabrication, installation, material and price. I am in the middle of a 'budget' remodel of my kitchen. The counter is one thing I cannot replace myself. I decided I wanted polished Taj Mahal quartzite for the counter and contacted ten fabricators. I ended up choosing Best Way Marble & Tile and am glad I did. Jacob was very responsive to all of my communications and always honored his word, a quality which seems hard to find these days. The measurer, fabricators and installers were all clearly experienced (some had decades of experience) and they all did and excellent job. The quartzite was sourced from Arizona Tile, which to me seemed like the mothership of all slab yards. I LOVE my new counter. Best Way was excellent all around. I will use them in the future for my kitchen floor and bathroom tile.

Source: icon-google Yelp
avatar

Susann M.

Date: 2021-04-27 20:39:19

I had Best Way put a counter top in my bathroom. They were very professional and on time. They responded to all of my questions and really seemed to want to help. I was so pleased with the work they did a little over a year ago, that I am getting ready to hire them again for my other bathroom. I recommend them.

Source: icon-google Yelp
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theo n.

Date: 2017-06-13 05:00:04

I've worked with Best Way Marble on several projects. They have fair prices, great customer service and a good selection of custom and prefab quartz as well as marble. Pro Tip: Take a peek at their countertop storage garden. It's filled with slabs on the deck for other projects. There are some to-die-for pieces there.

Source: icon-google Yelp
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Andrea K.

Date: 2013-02-22 22:25:30

I was very please with Bestway Marble. Dennis helped me look at slabs at their shop. I did not find what exact color I was looking for, I am kinda picky ;).... But they referred me to a slab yard in Carson and I found something there. Bestway picked up the material, cut the edge with Dennis helped me design. When they installed the workers finished in one day and where clean, unlike my cabinet installers. The price was a bit higher than some other places, but I felt like they were going to do a good job.

Source: icon-google Yelp
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Anne O.

Date: 2011-02-23 22:44:23

Don't know what Brandon is talking about. I use this company since the 80's. They make all my furniture pieces. Great family business, great fabricators and professional installers.

Source: icon-google Yelp
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Marina A.

Date: 2018-07-09 09:37:19

I worked with a designer and unfortunately trusted her and used Best Way Marble to fabricate my kitchen countertop. It has been the worst experience I have ever had. I remodels few of my other houses and not once came across to such substandard contractors as these people. I spent $8045 on the countertop and left with fractured and damaged countertop caused by their installers. They have been going back and forth for few months already to correct their error but always come up with excuses. Now I am left with such poor quality and all they offered is $600 repair credit. None of their repairs attempts were successful. Please do not use this company if you want quality work. Updated review: The company sent me a message stating that I chose to deduct $600 from my last bill. FAlSE!!! I was told to do so by the designer who chose this company to work with. They were doing all the dealing in between them. The company also accused me (their reply to this review) for not buying enough marble to do the project. The material was enough to do the job if they did not fracture it. I guess they want their customers to buy much more marble so in case they mess up and fracture the expensive marble, they can have lots of left over to redo it. Customers be aware of the fact that they will sell you much more material needed for your project just to cover their potential errors. Deducting $600 was not the solution. The right solution was to give me a good end result. Expensive counter tops are meant to last long time and it is not something to be replaced regularly,

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5037 Telegraph Rd, Los Angeles, CA 90022