About Best Countertops Inc. — Ranked №4 Countertop Fabricator and Installer in Concord, CA
57.55
total score
The main rating value calculated from more than 30 indicators.
Exact value: 57.545081 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Best Countertops Inc., founded in 2002, ranked number 4 in Concord, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Best Countertops Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Best Countertops Inc.: Total Score & Key Ratings
The Total Score of 57.55 out of 100 achieved by Best Countertops Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Best Countertops Inc. has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.05 out of 5.
You can read detailed information and evaluations from our independent research of Best Countertops Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Best Countertops Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Best Countertops Inc.
Before launching their own business in 2002, the founders of this countertop company gained a great deal of expertise throughout their time spent working in the industry as manufacturers and installers. Being in the field gave them a fresh perspective as well as a lot of valuable practice. As a result, they now fabricate countertops with stunning looks at an affordable price. They provide visual assistance that has a variety of pre-sketched countertop edge designs to pick from. Their main focus is providing exceptional customer service on each level. Because of the large number of positive testimonials received from clients, we decided to put this firm on our list.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.7
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 25
Google
5
reviews: 7
YELP
4.3
reviews: 11
Facebook
5
reviews: 7
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.051841 out of 5.
criteria: 10
Staff friendliness
1
Poor
Staff friendliness
We rate the staff friendliness of Best Countertops Inc. as Poor.
Based on our mystery shopper research, the staff at Best Countertops Inc. showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category.
Important:
Our rating is based on the personal experience of our mystery shopper with Best Countertops Inc.’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Best Countertops Inc. directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Best Countertops Inc. as Good.
The staff member from Best Countertops Inc. who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Best Countertops Inc. may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.1
Experienced
Company Age
Best Countertops Inc. is an experienced company, operating since 2002.
Our research revealed that Best Countertops Inc. began operating in 2002, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Best Countertops Inc. directly.
Own Office
5
Has Office
Own Office
We note that Best Countertops Inc. has a dedicated office.
Our research revealed that Best Countertops Inc. operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Best Countertops Inc. directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Best Countertops Inc. has its own production facility.
Our research revealed that Best Countertops Inc. operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Best Countertops Inc. directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Best Countertops Inc. does not offer discounts for veterans.
Based on our mystery shopper research, we found that Best Countertops Inc. does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Best Countertops Inc. directly for confirmation.
Production time
3
Standard
Production time
We rate the production time of Best Countertops Inc. as Standard.
During our research, Best Countertops Inc. quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Best Countertops Inc. during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Best Countertops Inc..
Deposit Level
2.2
High
Deposit Level
We rate the deposit level of Best Countertops Inc. as High.
Our research found that Best Countertops Inc. requires a deposit of 70% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Best Countertops Inc..
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Best Countertops Inc. may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Best Countertops Inc..
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Best Countertops Inc..
Unfortunately, Best Countertops Inc. did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Best Countertops Inc. remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Best Countertops Inc. directly to clarify timelines and conditions.
Affordability
4.5
Low
Affordability
We rate the price level of Best Countertops Inc. as Low.
Our mystery shopper research revealed that Best Countertops Inc. offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $110.97 per square foot, while for Carrara Morro quartz, the price was $0. These prices fall into the Low category, making Best Countertops Inc. an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $9255 for Calacatta Idilio quartz and $ for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Best Countertops Inc..
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Best Countertops Inc.
Online estimates
Wheelchair accessible entrance
Accepts Credit Cards
Open to All
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair accessible parking lot
Granite supplier
Countertop store
Masonry contractor
Natural stone supplier
Countertop contractor
Reviews about Best Countertops Inc.
All (20)
Google (6)
Facebook (1)
Yelp (13)
Source:Google
Sean Arbic
Date: 2025-01-02 16:43:12
Best Countertops Inc was a pleasure to work with. We had them fabricate and install quartzite countertops for our kitchen remodel and they did a great job. Christian and the sales staff were very accommodating by providing prompt thorough answers to all of our questions. The template person and installation crew were on time and worked efficiently. Our experience was very positive. We would recommend them to anyone looking to install stone countertops!
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Source:Google
Michael Langley
Date: 2023-12-14 20:07:47
On time, met our scheduling needs and the customer service was great from start to finish. Obviously experienced personnel who had decades of quality in their background, were attentive to our desire for a beautiful refreshed master bathroom. We would highly recommend "Best" for projects of any size. Thank you!
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Source:Google
Jenny Black
Date: 2019-11-23 00:49:05
La Morinda is excellent at fabrication. I've been in this industry for over 16 years and I have to say, there is no one out there that seams and fabricates as well as this company does. Tony and family go the extra mile to accommodate scheduling and they don't nickel and dime on estimations.
I highly recommend their service and won't use anyone else.
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Source:Google
Jake B
Date: 2018-06-24 21:37:05
Their work is absolutely phenomenal.
Perfect all the way around
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Source:Google
Peter Galantha
Date: 2022-03-21 22:44:55
They made me a custom cut quartz piece embedded into an old italian pasta table. Their price was very reasonable, they were quick and the resulting product was perfect!
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Source:Google
Lawrence d-f
Date: 2024-07-19 22:12:24
Excellent product and service. Best countertops (formerly La Morinda) did a great job working with us to pick out new countertops for our vanity and our kitchen sink. They provided high quality stone and were patient with us when our installation timeline changed.
I felt we got a great product, great service, and good value for money. Big thanks to the team! Highly recommend.
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Source:Facebook
Donna Link
recommends
Omg.....
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Source:Yelp
Debra M.
Date: 2025-03-07 19:04:23
I had a new kitchen counter top/back splash (quartz) installed, and the old one removed. I cannot tell you how pleased I am with the entire process, from the initial phone call, free estimate, and samples they brought, to the quick removal of old counter top and back splash, to plywood install while waiting for new top to be made, then one-day install of new top and back splash only a week later. They handily installed a new under-mount sink, new faucet, and disposal as well. And the corner seam connecting two slabs is barely visible! I highly recommend them for quality work at a very reasonable price!
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Source:Yelp
Lawrence D.
Date: 2024-07-19 22:12:52
Excellent product and service. Best countertops (formerly La Morinda) did a great job working with us to pick out new countertops for our vanity and our kitchen sink. They provided high quality stone and were patient with us when our installation timeline changed.
I felt we got a great product, great service, and good value for money. Big thanks to the team! Highly recommend.
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Source:Yelp
Lesley B.
Date: 2024-01-26 18:14:26
I just had a new quartz countertop fabricated and installed by Best Countertops and I am very pleased! Excellent service and craftsmanship. The crew was on time, they worked efficiently, and cleaned up thoroughly. I highly recommend this business!
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Source:Yelp
Frank F.
Date: 2023-08-04 21:43:02
Just had our new quartz counter installed and we love it. Tony came to take the measurements himself. The whole experience start to finish was excellent. Highly recommend this local business. Frank F. Pleasant Hill,
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Source:Yelp
Tom E.
Date: 2020-07-09 22:57:58
Just got my quartz countertops installed and am very happy with the quality & the installation. They arrived on schedule and the crew was quick, cleaned up after the installation. The crew was very nice.
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Source:Yelp
Colleen M.
Date: 2019-08-17 03:30:48
I just had a bathroom vanity installed by Lamorinda. Carlos came out and took the measurements and a week later they came back and installed it. It looks great I couldn't be happier with the service and quality of the work.
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Source:Yelp
Chad B.
Date: 2018-09-18 03:49:52
I can't say enough good things about this place, an excellent
family run business. They removed my old counter tops and put in beautiful new counters tops which they helped me select at their show room. Tony the owner showed up on site to oversee the installation. Additionally I had my cabinets completely refurnished before the demo of the old tops, not a problem for them they carefully removed them without any issues. The prices were very reasonable and the service and quality were excellent. Highly recommended!!
Chad B.
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Source:Yelp
Debbie W.
Date: 2017-12-24 17:22:41
I had a great experience with Lamorinda Tile and Stone. From start to finish, their customer service was exceptional. Our contractor recommended them for our bathroom countertop installation. Carlos was very easy to work with. He took his time with me when I went there to template the granite and was very helpful when I called with questions. They were also able to squeeze our project in before the holiday. I'll use them again for our next project.
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Source:Yelp
D H.
Date: 2017-11-28 20:00:46
So happy we used this family owned and operated tile and stone company. Our cabinetmaker referred them to us and so pleased they did. We received great service from the first day we walked into their business. Carlos was always available when I called and so helpful. He was able to get the countertop we wanted for our kitchen and did a fantastic job making the template. Their work was finished as promised
and actually a little bit earlier than we thought. Because Thanksgiving was that week, they wanted to get it in for us. Tony came with three other workers and before I knew it the countertop was done. They did a
fantastic job and clean up was perfect. I now have a beautiful kitchen that I am proud to show. I would differently recommend them and would use them again.
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Source:Yelp
Debbie J.
Date: 2017-10-24 01:07:11
Lamorinda tile and stone installed our countertops in our new kitchen. I had a sample I loved from another place. They ordered two slabs for me and kept them until the installation of cabinets was done. I worked with Carlos and he gave me a date to measure a few weeks away, but suprised me with a much earlier date! He took the measurements and the crew brought the orecut stones...perfect fit. I asked them to use the extra stone for as much of a backsplash as they could. They covered AL L I wanted and had a very slim leftover piece only! The crew were indeed craftsmen The installation was fast clean and perfectly measured around electrical outlets etc. I would call them again in a heartbeat!!!
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Source:Yelp
Hila B.
Date: 2017-08-08 17:21:33
Good pricing, easy to work with, would recommend. They installed a few granite counter tops in our Lafayette townhome. Looks terrific!
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Source:Yelp
Lily C.
Date: 2022-05-23 16:28:42
We used Lamorinda Tile for our counters and backsplash. They did a good job on the counter install and were communicative, and reasonably priced. but they did such an awful job on the tile backsplash I have to give one star. First of all the tiles were spaced super unevenly all throughout and all of the edges were super sloppy. And on top of that it's been 1 month since they were installed and the grout is already cracking and crumbling throughout the kitchen. I guess you get what you pay for.
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Source:Yelp
Stefanie B.
Date: 2018-09-27 20:21:03
Would not recommend. We worked with the Floor Store in Dublin and Lamorinda is their contractor for tile/countertops. The crew was scheduled to come to our house for the counter installation between 9-10 am however, at 10:20 no one had shown up and we had not received a phone call. I took it upon myself to reach out to Tony (the owner/manager - not sure of his title). When speaking with Tony he told me the crew was late due to traffic. Ok fine, when will they be there? Tony said another hour to an hour and a half. There was no way I believed that at 10:30 am it would take that long to drive from Concord to Livermore. When i questioned Tony, he did not have a good answer. Additionally, why didn't anyone reach out to me before the scheduled arrival time? Tony stated he was in a meeting and was "just about to call me when I called him".
After informing my husband of the late arrival, my husband called Tony. Tony stated he would call his crew to find out why there was such a delay. He called back and stated that a piece of our counter-top was broken, so the crew was waiting for a new piece to be cut. Why lie and say that the crew was in traffic?
The installers finally showed up around noon and completed the counter-top installation. However, they left all of the old pieces of plywood on our side yard, we had to call Tony and ask to have someone take them.
We then had a different crew come out a few days later to install the tile back-splash. They informed us they had to come back a second day to grout the tile after it was set (which we were aware of). They stated the grouting would take a "few" hours, so we scheduled it for a Saturday. Eight and a half hours later they finished grouting....the crew stated they didn't realize the grouting would take so long and said it was because the tile was beveled (they already knew it was beveled because they installed it). So finally, they are done right? No, they let us know that they had to come back again to seal the back-splash (this is the first I am hearing of this). The crew then left without letting us know when they would be back out to finish the job. . We, again, had to reach out to someone to figure out what was going on. To top it all off, half of our outlets around the back-splash are not working.
Lamorinda came back out to "finish" the installation, and I will let the pictures do the talking because this job looks like garbage and we are most likely going to have to get the entire back-splash ripped out and re-installed by a different company because it is un-salvageable as is.
This is not what I expected for a $10K+ job.
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Source:
FAQ About Best Countertops Inc. — Based on Independent Research
What materials can I order a countertop from Best Countertops Inc.?
During our independent research, we found that Best Countertops Inc. offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Best Countertops Inc.’s clients in Concord, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Best Countertops Inc. fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Best Countertops Inc. is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Best Countertops Inc. fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Best Countertops Inc., which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Best Countertops Inc. most often implement in Concord, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Best Countertops Inc. successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Best Countertops Inc.?
The company’s office is located at 2261 Commerce Ave Suite B, Concord, CA 94520, but its work is not limited to just the city of Concord, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Best Countertops Inc. work with?
Like many participants in our rating, Best Countertops Inc. works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Best Countertops Inc. often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Best Countertops Inc. have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Best Countertops Inc. has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Best Countertops Inc. offer any discounts on countertop fabrication in Concord, CA?
According to our research, Best Countertops Inc. does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Best Countertops Inc. may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Best Countertops Inc. in Concord, CA?
According to the assessment of our independent rating, Best Countertops Inc. in Concord, CA falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $9255$ at a rate of $110.97$ per sq. ft., and the cost using Carrara Morro quartz was $$ at a rate of $0$ per sq. ft. These prices turned out to be among the lowest of all companies in Concord, CA, which allowed us to categorize Best Countertops Inc. as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Best Countertops Inc.?
Yes, according to our research, Best Countertops Inc. offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Best Countertops Inc.?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Best Countertops Inc. in Concord, CA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Best Countertops Inc. to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Best Countertops Inc. in Concord, CA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Best Countertops Inc. offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Best Countertops Inc. performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Best Countertops Inc. provide for its work?
According to our information and industry practice, Best Countertops Inc., like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Best Countertops Inc. in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Best Countertops Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Best Countertops Inc. is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Best Countertops Inc. know that you found them through the National Ranking Countertops Contractors!