Bedrosians Tile & Stone
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Examples of works performed by Bedrosians Tile & Stone
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About Bedrosians Tile & Stone — Ranked №6 Countertop Fabricator and Installer in Boise, ID
total score
Exact value: 16.437141 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Bedrosians Tile & Stone ranked number 6 in Boise, ID in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Bedrosians Tile & Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Bedrosians Tile & Stone: Total Score & Key Ratings
The Total Score of 16.44 out of 100 achieved by Bedrosians Tile & Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Bedrosians Tile & Stone has a rating of 3.5 out of 5 — and our team’s Mystery Shopper Score, which stands at 0 out of 5.
You can read detailed information and evaluations from our independent research of Bedrosians Tile & Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Bedrosians Tile & Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Bedrosians Tile & Stone
The advantages of stone products manufacturer are the principles followed by its founders. They are the following: high level of customer service, product quality, qualified designer assistance, competitive prices. The staff is constantly working on expanding the range. You can make a choice in the spacious exhibition halls, where samples of products are presented. Designers follow modern trends in interior design. Natural stone countertops have never gone out of fashion. They fit seamlessly into any design solutions and emphasize the good taste of the owners of the premises.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 52
YELP
reviews: 8
reviews: 58
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Bedrosians Tile & Stone
Delivery
In-store shopping
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Checks
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
Wheelchair-accessible car park
Wheelchair-accessible entrance
Cheques
In store shopping
Building Supplies
Flooring
Kitchen & Bath
Flooring store
Reviews about Bedrosians Tile & Stone
All (24)
Google (12)
Facebook (4)
Yelp (8)
Bonnie Lind
Date: 2024-07-31 00:18:32
Great staff and huge selection. Highly recommend!
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Jon Hon
Date: 2022-12-01 15:24:06
Grumpy staff in store. Have some self respect and quit or act like you enjoy your job.
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Amy Glass
Date: 2023-10-01 10:13:06
They opened promptly at 8 on a Saturday, and the men and women working were wonderful! Super helpful and knowledgeable. They had amazing tile and samples to send me home with. I would go back 10/10 times.
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Isaac Galaviz
Date: 2023-09-30 13:55:01
Nate and his crew are great people to work with. Great selection of tile and huge slab gallery for countertops!
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ECQ
Date: 2024-10-03 01:41:39
Gorgeous Facility & Showroom! Super personable staff. Wonderful experience.
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Kelly Hagans
Date: 2024-07-26 04:41:11
As a contractor I love shopping here. The staff are knowledgeable super friendly And never steer our customers wrong. Nate the manager runs a fantastic operation. Not only do I like to send customers in to pick out tile and countertop slabs, I bought my own countertops from Nate and his crew, as well as my shower materials for my own house. If you're looking for tile or stone, this is the place!
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Holly ManieOskoii
Date: 2021-04-08 21:47:09
Review of the store customer service vs tiles. The people working here are so helpful!!! They listen, give suggestions, and are happy to find you a sample. I choose two tiles here after terrible customer service at another local tile store.
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Michelle G
Date: 2020-10-23 19:47:49
Fantastic customer service! Mayra was extremely helpful and picked out the exact design for tile and quartzite that we wanted. Highly recommend her and Bedrosians.
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j r
Date: 2022-02-20 16:52:31
Went in. No one asked to help us. Looked around. Same product as other tile stores. Nothing we wanted so we left.
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Chev Campbell
Date: 2019-06-14 22:43:03
Amazing gallery. It used to be called "Oregon tile and marble". Same place new name.
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Tim Roe
Date: 2022-10-03 23:28:45
The staff at Bedrosians are excellent! I'm very disappointed with my tile selection though. The backsplash is the focal highlight of the kitchen and the Cloe tile I purchased chips if you look at it wrong. I would expect better quality for the price. So sad and so disappointed.
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Cheryl Reynolds
Date: 2025-01-06 03:09:58
This was our choice from their beautiful selection! Everyone was so helpful, including two men who arranged two of the slabs side by side so we could make our decision.
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Libby Sharkey
Would not recommend purchasing directly through the company. I should have done my research, but could have saved myself $80 going through Home Depot instead. Bedrosians was unwilling to make any type of adjustment/credit even though I only made the purchase 4 days ago.
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Donna Reding
Do not purchase tile through this company! Gus - store manager in the Auburn store is very rude and disrespectful. John is Gus's puppet. Customer service is horrible - they will take your money and have no integrity. They will use the excuse that "they are a small store" Every store is run as its own entity apparently. They will sell you product then if you need to return something they will deny your return. They do not follow their own return policy. Everything is considered a "special order" so they don't have to take back returns. They are horrible. Stick with Lowes, Home Depot and Floor and Decor who have been amazing with customer service and returns! Beware of buying from Bedrosian as you will be disappointed. I give Bedrosian a poor all the way around and would never recommend. 👎👎👎👎👎
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Lluis Fiol
Where to start... This company has no integrity and is a rip off. They sell tiles that are supposed to be the same but they are not. So you spend thousands on a product that can be used because the specs are different from a previous order. Their response is that any sale is non returnable even if they know they are shipping the wrong product. Stay away from this company.
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Kim Carter-Guerin
Tucson, AZ store, Lisa Bettiga is a true GEM! Last week I flew in from PA to purchase stone. This after shopping endlessly in August in Phoenix, and Philly (where we live) and at competitors there in Tucson. Lisa saw me walk in the store and knew I needed a hand. She was EXACTLY who I needed that day. Her knowledge of construction practices was helpful in determining needs and her experience helped in focusing me on a few types/flavors of granite. After just a short time I had EXACTLY what I needed! Thank you Lisa!!
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Nola M.
Date: 2024-03-09 15:10:42
We purchased our bathroom tile from their Rancho Cordova CA store when we remodeled our master bathroom several years ago. We now live in Twin Falls ID and will soon be traveling to their Boise location to check out tile selection to use in bathroom remodel in our Twin Falls home. Highly recommend Bedrosian Tile.
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Julie M.
Date: 2024-02-15 01:08:25
Exceptional service and selection. Every single person made us feel like family! This is what customer service looks like!
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Susie S.
Date: 2019-09-02 18:03:31
They were so helpful in selecting and designing tile, granite and quartz for our new home! I spent hours with one of the ladies there. She was so pleasant and helped me through all the selections. I would highly recommend them!!!
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Sharon B.
Date: 2018-12-05 21:06:18
It was a pleasure to work with the staff! They were very welcoming and knowledgeable. I will use them for any other remodel projects that I do in the future. Would highly recommend them!
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Michele R.
Date: 2015-01-18 20:52:36
We are in the early stages of shopping products for a new home build project and of all the places we've been to look at granite, quartz and tile for countertops. OTM is the best of all shoppng experiences. A large showroom inside and granite slab warehouse attached, both of which are easy to access and light and bright with products in abundance. Staff are friendly and helpful and most importantly know their stuff. You are left to browse if you want to do that but they are at the ready if you need assistance. Products include granite in slabs or tile, the same for marbles, Quantra quartz, all kinds of porcelain tile options in all kinds of sizes, glass mosaics...the list goes on and on. Displays make them easy to view. There are a couple of tables in the showroom if you want to lay out options to consider among yourselves or with your interior designer in the mix. And as it relates to design of pulling the pieces together one of the staff members, Paola, is a crackerjack design expert. If you think you want that kind of assistance, call ahead and schedule time with her. Delightful and talented. Class of the company, as the old horse racing slogan goes, for the Boise area in this speciality. THIS N THAT: 1) PARKING: Private lot. 2) ACCESSIBILITY: Accessible parking in the lot. Level in and throughout for access to all spaces.
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Byron J.
Date: 2022-06-28 15:33:24
Great showroom, great staff. They are currently charging an 8% surcharge which they don't mention until you get an invoice. At least some of their Bedrosian branded tile can be purchased at a much lower price, including free shipping, on Amazon or Wayfair. Salesperson told me that's because they distribute "seconds"/flawed product through Amazon Wayfair. I wonder if Amazon/Wayfair are aware of that, because they do not mention it on their web sites.
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Jacqueline M.
Date: 2023-12-27 17:20:24
We love the products and the guys in the back, BUT...Corbin who works up front is the biggest A-Hole who shouldn't be working anywhere near the public. Every single transaction with this jerk is a confrontation and an argument. Avoid this prick at all costs. How he stays employed here is beyond me. I'm sure he chases a lot of paying customers away because of his terrible attitude. Bedrosian do better!
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Pam B.
Date: 2018-11-27 21:39:13
UPDATE: I appreciate getting a response from Bedrosians, however I want to clarify that we are still with the same contractor. Bedrosians' response seemed to indicate that we'd switched. We DID switch to another company to supply the countertop and backsplash, and we are pursuing the issue of the original backsplash with the contractor. We are disappointed that the price of Bedrosians' backsplash and countertop were so inflated, regardless of who inflated the cost (the contractor or Bedrosians). Unfortunately, we still have NOT seen the actual receipt for the backsplash. To clarify, we weren't asking Bedrosians for a REFUND; we asked for an EXCHANGE of product. This was only after the countertop we selected from Bedrosians had DOUBLED in price on the updated bid from the contractor; we were not willing to spend that much money for the countertop when we could go elsewhere and negotiate granite for approximately a quarter of the price, ourselves. I still advise customers to look at ALL SIGNAGE when entering the store (or any store), and it would behoove you to request a copy of the receipt from the restoration company upon delivery of the product to your residence. As stated, we are pursuing this with the contractor and hope to be provided a receipt. If we are forced to "eat" the cost for the backsplash, we hope to at least only have to pay the contractor's wholesale cost, rather than the inflated cost reflected on the updated bid, since we are not using Bedrosians' product. ORIGINAL REVIEW: So, here's the deal: you better be 100% certain that the tile you choose from Bedrosians is EXACTLY what you want because no credit, no returns makes for very poor customer service! We recently had water damage in our laundry room and ultimately selected some tile for a backsplash and a quartz countertop from Bedrosians in Boise. The RETAIL price quoted to us for the countertop was approx. $600, but when we get the estimated cost from the restoration company the price had doubled, and this is for a countertop purchased by them at WHOLESALE. We were told that the inflated price was "fabrication" costs. We went ahead with another company and selected a slab of granite (with fabrication and installation costs included) for $410! Unfortunately, the backsplash we originally selected clashed with the granite, so we attempted to exchange the backsplash tile for a different tile. It's a no go at Bedrosians. We were told they have a no return/no exchange policy, which apparently is printed on the receipt. Problem is we didn't SEE the receipt because it was purchased by the restoration company who hasn't provided us with a copy. So, we are going to have to eat the entire cost, according to a Bedrosians' manager. We will go elsewhere for the backsplash tile, and will NEVER return to Bedrosians. Buyer beware!
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FAQ About Bedrosians Tile & Stone — Based on Independent Research
What materials can I order a countertop from Bedrosians Tile & Stone?
What types of spaces does Bedrosians Tile & Stone fabricate countertops for?
What shapes of kitchen countertops does Bedrosians Tile & Stone fabricate?
What countertop design styles does Bedrosians Tile & Stone most often implement in Boise, ID?
What is the service area of Bedrosians Tile & Stone?
What types of clients does Bedrosians Tile & Stone work with?
Does Bedrosians Tile & Stone have its own countertop fabrication facility?
Does Bedrosians Tile & Stone offer any discounts on countertop fabrication in Boise, ID?
What is the price category of Bedrosians Tile & Stone in Boise, ID?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Bedrosians Tile & Stone?
What is the fabrication and installation timeline for a countertop at Bedrosians Tile & Stone?
How long does it take Bedrosians Tile & Stone to prepare a quote for countertop fabrication and installation?
Does Bedrosians Tile & Stone offer cutouts for sinks, cooktops, or other elements?
What guarantees does Bedrosians Tile & Stone provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Bedrosians Tile & Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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12376 W Executive Dr, Boise, ID 83713