contractor place 8
Baltimore, MD City Rating: We have identified this city as the primary city for this contractor.

Baltimore Granite Direct

since 2011

Examples of works performed by Baltimore Granite Direct

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About Baltimore Granite Direct

26.93

total score

The main rating value calculated from more than 30 indicators.
Exact value: 26.927482 out of 100.

A family owned Baltimore Granite Direct provides countertop fabrication and installation services all across the greater areas of Maryland and southern Pennsylvania.The company works with granite, quartz, and marble. Baltimore Granite Direct examines all materials carefully before manufacturing countertops. Only after coordination on the project and your agreement that everything is true, workers will start to execute your order.If you want to replace your old countertop and look for countertop installation service near you, Baltimore Granite Direct experienced, qualified team will help you to solve your task. The main goal of this company is meeting customers’ expectations.

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Mystery Shopper Report

2.9

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.851599 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

4

Very Good

Company Age

2.2

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

0

No Data

Production time

5

Very Fast

Deposit Level

0

No Data

Quote Time

5

Very Fast

Price Level

1.8

Above Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Baltimore Granite Direct for a Free Estimate

2197 Greenspring Dr, Timonium, MD 21093

Additional benefits of Baltimore Granite Direct

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Debit cards

NFC mobile payments

Building Supplies

Marble contractor

Granite supplier

Kitchen remodeler

Reviews about Baltimore Granite Direct

All (8)

Google (8)

Source: icon-google Google
avatar

Hannah Mizelle

Date: 2022-08-05 20:42:59

Rob and his team were so flexible and understanding when our timelines shifted for granite. He put the slab of granite we loved on hold for weeks so we could reserve it. The finished product looks amazing too!

Source: icon-google Google
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Tom R

Date: 2021-07-21 23:24:05

Kelly was absolutely amazing to work with, accomodative and responsive. Great price, great product (we got the viscont white granite), great staff! Highly recommend for your countertop needs. Best in the Baltimore Metro area.

Source: icon-google Google
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Jason Chisnell

Date: 2021-08-07 21:53:40

The ladies working at the front desk's are the greatest!! Very knowledgeable, very helpful. Mostly they will listen to you and suggest ways to clean your stone and other information like that

Source: icon-google Google
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Debbie Ford

Date: 2023-11-21 23:01:10

Best experience, from picking out my Quartz to paying for it and everything in between. Probably one of the first businesses I have called lately that a person actually answers the phone and then that person actually cares and wants to help you .They are all very knowledgeable so it doesn’t matter which employee answers. Customer service does still exist!! The Installers were great also , on time, polite and did an amazing job. The 2 seams I couldn’t even see at first. I could not be happier with my new beautiful counters.

Source: icon-google Google
avatar

Brian Powell

Date: 2022-04-24 16:55:32

My experience with Baltimore Granite Direct could not have been better. My wife and I went to browse their selection and my wife found a slab that she loved. She wanted me to order it right away. The salesman recommended that we go home and talk it over. He could have pressured us and signed us right away. They are not about pressure sales. It was awesome! The selection, price, installation, and customer service was absolutely the best. A few weeks after the installation I noticed a small fissure. They were immediately responsive and fixed the fissure perfectly. I can't even see it any more. I sent them an email with a picture, and they responded right away. I didn't get back to them for about a month and they reached out again to schedule the repair. They could have just said, "Oh well, he didn't respond." I could go on and on, but do yourself a favor and stop by their showroom. I don't think you will regret it.

Source: icon-google Google
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Scott Steward

Date: 2023-05-25 12:13:33

Had a new granite countertop installed. Couldn't be happier with the selection, price and installation. Rob and his guys are amazing!

Source: icon-google Google
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Lana Hester

Date: 2021-02-06 19:48:29

I wanted to have a granite cutting board for my kitchen. We gave the measurements for our area, and found the color we liked. We just picked it up this week and it is beautiful and will last forever. I'm so excited to have such a nice board.It's beautiful.

Source: icon-google Google
avatar

smith c

Date: 2017-07-04 02:32:43

Ordered and installed our new Cambria countertops. They did a fantastic job for the cheapest price we could find. I will recommend to all our family and friends. Thanks Julie!

Contact Baltimore Granite Direct for a Free Estimate

Choose the Way That Works Best for You!

2197 Greenspring Dr, Timonium, MD 21093