Baja Design

We rate the staff friendliness of Baja Design as Poor. Based on our mystery shopper research, the staff at Baja Design showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Baja Design’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Baja Design directly to better understand their approach to customer service.

We rate the staff expertise of Baja Design as Good. The staff member from Baja Design who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Baja Design may vary. We recommend contacting the company directly for more comprehensive information.

Baja Design is an experienced company, operating since 2004. Our research revealed that Baja Design began operating in 2004, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Baja Design directly.

We note that Baja Design has a dedicated office. Our research revealed that Baja Design operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Baja Design directly to confirm the latest details.

We note that Baja Design has its own production facility. Our research revealed that Baja Design operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Baja Design directly to confirm the accuracy of this data.

Baja Design does not offer discounts for veterans. Based on our mystery shopper research, we found that Baja Design does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Baja Design directly for confirmation.

We rate the production time of Baja Design as Very Slow. Our research revealed that Baja Design quoted a project completion time of 56 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Baja Design before starting a project. Important: Our evaluation is based on information provided by Baja Design during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Baja Design.

We did not receive deposit information from Baja Design. Unfortunately, Baja Design did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.

We rate the quote preparation speed of Baja Design as Very Fast. Our mystery shopper research revealed that Baja Design prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Baja Design is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Baja Design.

We rate the price level of Baja Design as Below Average. Based on our mystery shopper research, Baja Design provided a quote of $84.39 per square foot for Calacatta Idilio quartz and $92.16 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $7038 for Calacatta Idilio quartz and $7686 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Baja Design.