Augusta Granite

We rate the staff friendliness of Augusta Granite as Fair. Our research revealed that the staff at Augusta Granite communicated in a formal manner without much warmth. While acceptable, the level of interaction could have been more personable. This places them in the Fair category. Important: Our rating is based on the personal experience of our mystery shopper with  Augusta Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Augusta Granite directly to better understand their approach to customer service.

We rate the staff expertise of Augusta Granite as Very Good. The staff member from Augusta Granite who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Augusta Granite may vary. We recommend contacting the company directly for more comprehensive information.

Augusta Granite is a legacy company, established in 1995. According to our research, Augusta Granite has been in business since 1995, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Augusta Granite directly to confirm the details.

We note that Augusta Granite has a dedicated office. Our research revealed that Augusta Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Augusta Granite directly to confirm the latest details.

We were unable to confirm whether Augusta Granite has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Augusta Granite operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Augusta Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Augusta Granite directly for more information.

Augusta Granite offers discounts for veterans. Our research revealed that Augusta Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Augusta Granite directly to confirm the accuracy of this data.

We rate the production time of Augusta Granite as Fast. According to our research, Augusta Granite quoted a project completion time of 15 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Augusta Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Augusta Granite.

We did not receive deposit information from Augusta Granite. Unfortunately, Augusta Granite did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.

We did not receive quote preparation data from Augusta Granite. Unfortunately, Augusta Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Augusta Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Augusta Granite directly to clarify timelines and conditions.

We did not receive pricing information from Augusta Granite. Unfortunately, Augusta Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Augusta Granite, which is recognized in our rankings for other parameters. We recommend reaching out to Augusta Granite directly to obtain pricing details and further information.