Atlantic Countertops
since 1992
Examples of works performed by Atlantic Countertops
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About Atlantic Countertops
total score
Exact value: 67.933994 out of 100.
The company has been in the North Carolina market more than twenty years and focuses on the fabrication and installation of surfaces from various natural and engineered materials. Among them there are traditional granite and quartz countertops, and tabletops made of laminate, which imitates any type of stone or wood. Contemporary artificial surfaces from Atlantic Countertops are highly durable and affordable for customers with a limited budget. The company offers residential countertops, many options for offices and a wide selection of sinks and faucets for kitchens and bathrooms.
Customer Feedback Score
reviews: 48
YELP
reviews: 10
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
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Bathroom
Outdoors
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Sill rail
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5250 Old Wake Forest Rd, Raleigh, NC 27609
Additional benefits of Atlantic Countertops
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Cash-only
Checks
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
In store shopping
General Contractors
Countertop Installation
Countertop store
Reviews about Atlantic Countertops
All (8)
Google (8)
Zig Zag
Date: 2023-06-09 18:33:57
As you can see by their response below they refuse to be held accountable for their lies and point the finger back at the customer. Poor service. Be wary of anything quoted. Dirty, deceitful, and disrespectful liars. My father, grandmother, and I sat with one of their sales people and he promised that they would also install the new faucet along with installing the countertops and new sink. I clearly remember my Father asking this sales person three separate times during this conversation about the sink if they were actually going to install it and they said yes. This was a big reason we decided to spend money with them. Once the installers arrived they refused to do the promised work because they didn’t have plumbing insurance. We called and spoke to three different people at their company to either get the cost of the plumber covered because the salesman lied or to have it done. We were put through to the owner of the company who was extremely rude. Instead of providing great customer service, the rude and arrogant owner instead threatened to put a lien on the house if my father did not pay even though they did not do what was promised. Horrible people and liars from their owner down to their sales team. Avoid at all cost.
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Lisa Rice
Date: 2024-04-16 22:34:57
Not a good experience at all. They could not give a timeframe for installation so I had to reschedule to a day when I could take off from work. Then they only installed the countertop in my master bathroom, not my guest bathroom since they could not shut off the water (even though they said they knew how when they arrived). I called the City of Raleigh to come out and shut it off but then the installers said that they could not wait. When the plumbers came a few hours later they informed me that the P-trap was missing, the studor vent was broken, and 4 angle stops would need to be replaced due to the negligence of the countertop installers. The result was two installation days (missed work for two days) and over $400 additional plumbing fees.
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Jeff Thomas
Date: 2018-06-16 17:03:48
My wife and I recently redid our bathroom vanity and hired Atlantic countertops. They came in and let me say it turned out beautifully! They we're professional and courteous during the measurement and install process. Im addition, they squeezed me into their schedule to accommodate my father's visit to NC. I gave 4 stars only because, after the countertop was installed I noticed there was no overhang, likely because they did the measurement without the cabinets installed and they installed the counter without drawers in the cabinet (masking the lack of overhang). Worried that I had ruined my shot at a perfect bathroom, I reached out to customer service. Lo and behold, they scheduled a return visit, and they were able to cut new side splashes and pull out the counter to give me the overhang I wanted. Thank you!
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Karen Carlson
Date: 2023-08-30 19:33:29
I can’t say enough about the folks at Atlantic Countertops. Price was very fair and the service and craftsmanship second to none. They did 3 bathroom countertops for me and it completely transformed my old dated vanities. Highly recommended!!!!
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Steve Gillespie
Date: 2023-03-23 13:48:50
I just want to share what a great experience we’ve had with Atlantic Countertops. We’ve recently had beautiful quartz countertops installed in our kitchen. This is the 3rd project we have used AC over two different homes and have been much more than satisfied with each of them. Jeff Clarke has been our contact person, in all of them, who has been a wealth of information and his expertise/accuracy has been much appreciated. We’re thrilled with the results from a quality product, expert installation and coming at a fair price. Jeff’s dimensions were perfect and the installation crew were personable and did a fabulous job. They’re brothers who work well together and care about the quality of their work. The girl in the showroom was also a great help in providing samples, etc. All in all, we would wholeheartedly recommend Atlantic Countertops for any project you might be considering. Great company with great people!
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Sher M
Date: 2022-12-07 14:21:43
They have great selections. Rachel and the guys were friendly and professional. John and the crew did a great job with the installations. I would recommend them to friends and family.
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Cindy Walter
Date: 2022-10-13 15:17:57
Sophia provided excellent customer service. I appreciate her guidance and expertise during my visit. She has all the qualities you want for a point of service representative. From the very beginning, everyone helped me achieve my goal in replacing the countertop, sink, and faucet in the kitchen. Don't go anywhere else for your countertops. Atlantic gets 10 stars.
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Daniel Belvin
Date: 2024-06-06 19:08:49
Amazing Company. Attention to detail and finishing projects in a timely manner with great customer service is their specialty. Highly recommend..
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5250 Old Wake Forest Rd, Raleigh, NC 27609