About Arana Stone — Ranked №6 Countertop Fabricator and Installer in Fayetteville, NC
59.77
total score
The main rating value calculated from more than 30 indicators.
Exact value: 59.768586 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Arana Stone, founded in 2014, ranked number 6 in Fayetteville, NC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Arana Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Arana Stone: Total Score & Key Ratings
The Total Score of 59.77 out of 100 achieved by Arana Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Arana Stone has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.29 out of 5.
You can read detailed information and evaluations from our independent research of Arana Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Arana Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Arana Stone
The company focused on installing countertops for a long time before acquiring its own production facilities in 2014 and moving directly to the fabrication of natural stone products. Arana Stone offers a huge selection of granite, marble, quartz and quartzite slabs that will satisfy any taste. Professional consultants will help customers to find a stone with the optimal color and structure that suits existing or future interior. The company also offers 8 options of edge profiles for countertops and a variety of stainless steel and porcelain sinks for kitchens and bathrooms. Installation of countertops is carried out by craftsmen with many years of experience.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.7
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 72
Google
4.7
reviews: 57
YELP
5
reviews: 1
Facebook
4.9
reviews: 14
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.3
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.290741 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Arana Stone as Very Good.
During our research, the staff at Arana Stone demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Arana Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Arana Stone directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Arana Stone as Excellent.
The staff member from Arana Stone who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Arana Stone may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
2.5
Established
Company Age
Arana Stone is an established company, operating since 2014.
According to our research, Arana Stone has been in business since 2014, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Arana Stone directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Arana Stone has a dedicated office.
Our research revealed that Arana Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Arana Stone directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Arana Stone has its own production facility.
Our research revealed that Arana Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Arana Stone directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Arana Stone offers discounts for veterans.
Our research revealed that Arana Stone provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Arana Stone directly to confirm the accuracy of this data.
Production time
5
Very Fast
Production time
We rate the production time of Arana Stone as Very Fast.
Our mystery shopper research revealed that Arana Stone quoted a project completion time of 7 days. This is the fastest possible time, placing them in the Very Fast category. Arana Stone is an excellent choice for clients who value quick delivery.
Important:
Our evaluation is based on information provided by Arana Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Arana Stone.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Arana Stone as Standard.
Arana Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Arana Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Arana Stone.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Arana Stone.
Unfortunately, Arana Stone did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Arana Stone remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Arana Stone directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Arana Stone.
Unfortunately, Arana Stone did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Arana Stone, which is recognized in our rankings for other parameters. We recommend reaching out to Arana Stone directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Arana Stone
Onsite services
Wheelchair accessible
Accepts Credit Cards
Kitchen & Bath
Building Supplies
Granite supplier
Bathroom remodeler
Kitchen remodeler
Marble contractor
Reviews about Arana Stone
All (17)
Google (10)
Facebook (6)
Yelp (1)
Source:Google
Shannon Herrera
Date: 2023-06-22 17:10:13
Arana stone did a fantastic job installing my quartz countertops and back splash. They are easy to work with and are eager to listen to your concerns and make sure you are satisfied with their service. I would recommend them to family and friends. Thanks Arana Stone!!!
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Source:Google
Kenneth Earwood
Date: 2023-06-24 19:45:35
Arana Stone has done a great Job with install and detail in product to the customer needs. From purchase to installation was quick and professional. Recommend to all.
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Source:Google
Joshua Corll
Date: 2023-04-12 17:24:21
Arana Stone was fast, friendly, and completed the job perfectly. Excellent customer service from the start to the finish. The whole experience was enjoyable. 10 out of 10, and will recommend to friends and family! Thank you for everything!
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Source:Google
Geof McClanahan
Date: 2023-12-05 18:52:38
Arana Stone did the quartz countertops in my new construction in Pinehurst. They had a great selection of the white quartz with grey veining. The Calacatta Leon countertops in the kitchen and master bath look awesome. Great job on the install.
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Source:Google
Rebecca Bobo
Date: 2023-01-14 00:14:46
Arana Stone did such a wonderful job with our quartz countertops. We knew they would vastly improve our kitchen, but the craftsmanship and attention to detail that Giovanni did made it even better. The seams are hidden flawlessly and we always get compliments for our beautiful waterfall!! We highly recommend Arana Stone for anyone looking to install custom countertops for not only the job well done, but the very fair prices.
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Source:Google
Renee Adams
Date: 2022-10-18 13:37:14
Earlier this month (Oct) Arana Stone transformed my kitchen counters from Formica to Quartz. Wow!!!!!!! It was truly a pleasure having them in my home. The staff are efficient, friendly and pleasant to work with. Thank you Arana Stone for such an awesome experience 🙏🏽💖
I would differently recommend Arana Stone to family and friends.
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Source:Google
S cch
Date: 2023-05-16 14:45:05
My experience with Arana Stone was AMAZING!....
From the moment walking in, to the detailed measuring/template making, to installation. The quartz countertops are the crown jewel on my kitchen remodel. Thank you Geovany and the entire Arana team!
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Source:Google
Sheri Jordan
Date: 2024-08-23 15:51:42
Locally-owned family business - ultimate professionals who deserve 10 stars for these quartz bathroom and kitchen upfits. See kitchen Before and After photos as evidence of their lovely outcomes! Thank you Arana Stone!
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Source:Google
Linda V Ragland
Date: 2021-03-18 17:55:14
Arana Stone was recommended to me by my contractor and my experience from beginning to end was nothing short of excellent customer service and professionalism. My first visit was a cold and rainy day and Corina walked through each piece of granite I looked at and answered all of my questions. My scheduled appointments were timely & I appreciated being allowed to understand the process and all that was taking place and why...from the breakdown of the old countertops to the install of the new. Anyone I spoke to or encountered at any time in or outside the doors of the business were courteous, friendly, and knowledgeable. It was an excellent experience, my daughter and I love the finished product and if I had another kitchen I would do it again! Thanks again to Corina for your help and patience and thanks to Geovany for answering questions while you worked.
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Source:Google
CL Carr
Date: 2023-05-04 19:13:01
Study long, study wrong is the old saying while playing spades lol. We traveled from Fayetteville to Raleigh searching for a fair & competent installer for our kitchen countertops, and as u can imagine, there’s plenty to choose from. However, when it comes to proficiency, skills, & transparency, there’s only one (1) folks and that’s ARANA….
From the very beginning to the end they guided us through the process, never once trying to force our hand about pricing or anything else, just a helpful suggestion or two. The end result is an absolutely amazing kitchen second to none lol. From Geovanni (the sales rep) to Cristian (Owner) who personally came out to oversee the job, and came back when we had a question about the final outcome. Do your due diligence but remember, ARANA, ARANA, ARANA STONE is the spot...
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Source:Facebook
Shannon Brown Herrera
recommends
Arana stone installed my bathroom counter. They were professionals and always willing to answer any questions and assist with any of my concerns. My counter looks amazing and is just what I wanted! I would definitely use them again for any of my projects. Happy customer.
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Source:Facebook
Jocelyn Graham
recommends
Arana stone installed my new counters and they look great. They did a fabulous job. I would recommend them to anyone. Thanks Arana Stone
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Source:Facebook
Sherry Moore Thomas
recommends
The Best Prices and Best Service
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Source:Facebook
Arnetta Jackson
recommends
The service provided by Arana Stone was fantastic from the ladies at the desk to Jovani who did the templates to the installers. I replaced my laminate countertops with granite. Absolutely beautiful. The price was affordable also. You won’t go wrong if you are looking to replace your countertops. Thank you!!
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Source:Facebook
Rebecca Jackson
recommends
We just had our 1960s laminate kitchen counter top replaced with granite with Arana Stone. The stone was beautiful and the customer service was top notch! This company really puts customers first.Thank you!!
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Source:Facebook
Mimi Mimij
recommends
Arana Stone is absolutely amazing. They have excellent customer service, beautiful granite countertops and installation is amazing. I highly recommend to everyone..
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Source:Yelp
Joyce S.
Date: 2017-10-12 16:28:26
I waited 3 months to write this rating so not to jump the gun. I am so pleased with Arana. They were professional and patient. I love my counters. They not only did a great job, they were very informative in the process. Their instructions and information on care of my counters has been beneficial. Thank you Arana!!
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Source:
FAQ About Arana Stone — Based on Independent Research
What materials can I order a countertop from Arana Stone?
During our independent research, we found that Arana Stone offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Arana Stone’s clients in Fayetteville, NC for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Arana Stone fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Arana Stone is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Arana Stone fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Arana Stone, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Arana Stone most often implement in Fayetteville, NC?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Arana Stone successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Arana Stone?
The company’s office is located at 1111 Bragg Blvd, Fayetteville, NC 28301, but its work is not limited to just the city of Fayetteville, NC. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Arana Stone work with?
Like many participants in our rating, Arana Stone works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Arana Stone often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Arana Stone have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Arana Stone has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Arana Stone offer any discounts on countertop fabrication in Fayetteville, NC?
Yes, based on the results of our research, Arana Stone offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Arana Stone in Fayetteville, NC?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Arana Stone. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Arana Stone?
Yes, according to our research, Arana Stone offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Arana Stone?
According to our independent research, Arana Stone in Fayetteville, NC offered one of the fastest fabrication and installation timelines for a stone countertop — just 7 business days. Acting as secret shoppers, our analysts contacted the company with a request for the fabrication and installation of a stone countertop measuring 83.4 square feet. A company representative informed us that the entire project could be completed in just 7 business days, which allowed us to categorize this contractor as having a fast turnaround time.
Please note that the timeframe quoted to our secret shopper may differ from what you are offered, as the production timeline depends on many factors — including project complexity, chosen material, and the company’s current workload. We recommend confirming the current timeline directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Arana Stone to prepare a quote for countertop fabrication and installation?
According to our research, Arana Stone in Fayetteville, NC prepared a project estimate within 7 days. After a phone call, our mystery shopper sent a request to the company’s representative, including a countertop project of 83.4 square feet, and received a detailed quote for the fabrication and installation of the countertop. This speed of response allowed us to classify the company as one with a very fast quote preparation time.
It’s important to note that the time required to prepare an estimate may vary depending on the company’s current workload, the complexity of the project, and the chosen material. We recommend submitting a request, calling, or messaging the company through our website to get a personalized quote and clarify the current turnaround time.
Does Arana Stone offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Arana Stone performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Arana Stone provide for its work?
According to our information and industry practice, Arana Stone, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Arana Stone in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Arana Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Arana Stone is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Arana Stone know that you found them through the National Ranking Countertops Contractors!