Ann Arbor Stone and Tile Inc.
since 1987
Examples of works performed by Ann Arbor Stone and Tile Inc.
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About Ann Arbor Stone and Tile Inc. — Ranked №3 Countertop Fabricator and Installer in Ann Arbor, MI
total score
Exact value: 64.567566 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Ann Arbor Stone and Tile Inc., founded in 1987, ranked number 3 in Ann Arbor, MI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Ann Arbor Stone and Tile Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Ann Arbor Stone and Tile Inc.: Total Score & Key Ratings
The Total Score of 64.57 out of 100 achieved by Ann Arbor Stone and Tile Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Ann Arbor Stone and Tile Inc. has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.56 out of 5.
You can read detailed information and evaluations from our independent research of Ann Arbor Stone and Tile Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Ann Arbor Stone and Tile Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Ann Arbor Stone and Tile Inc.
Ann Arbor Stone and Style Inc. manufactures countertops for more than 15 years. During its existence, designers have created thousands of projects for satisfied customers. The company operates in Michigan. Employees produce granite, quartz and marble countertop. There are 10,000 products in the company's portfolio. Despite the wide variety of the assortment, the quality of each product remains at the highest level. Local production contributes to the development of the state. The company managed to earn experience and credibility. Ann Arbor Stone and Style Inc products are a reasonable choice.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 41
YELP
reviews: 9
reviews: n/a
CoCo
reviews: n/a
Awards 2026
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Ann Arbor Stone and Tile Inc.
Small business
Delivery
In-store pickup
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
Free parking lot
Wheelchair accessible
Accepts Credit Cards
In store shopping
Curbside pickup
Countertop store
Flooring store
Marble contractor
Countertop contractor
Tile store
Countertop Installation
Kitchen & Bath
Reviews about Ann Arbor Stone and Tile Inc.
All (19)
Google (10)
Yelp (9)
Robert K
Date: 2026-09-09 01:56:36
The staff at Ann Arbor and Detroit Stone & Tile know their business and take great care to understand the customers' needs and preferences and turn your project into stunning results that will exceed your expectations. I rarely give 5 star reviews, but A2 Stone & Tile patiently reviewed my drawings, prepared detailed quotes, both asked and answered detailed questions, and delivered both what I envisioned and with their recommendations, what we improved upon. Working with Emma and Lauren on the sales team who interfaced to the design and fabrication teams at Detroit S & T was a pleasure, often responding faster than expected with even better information and updates. They took the time to answer involved questions on process, even if it took extra time to discuss it with their engineers and technicians. Dave, a highly experienced cabinet maker, took great pride in creating the template with the latest technology tools to create almost seamless fits to every contour of both the countertops and backsplash. His attention to detail, the precision of the tools, and his insightful suggestions led to several improvements that family and friends have already paid compliments on before the project is done. Luke, and his install team, handled the heavy quartz with great care, making sure that absolutely every piece fit as designed and that none of the cabinetry, appliances, floor, and walls were even touched unexpectedly -- a truly remarkable feat given the size and weight of each piece. Luke's suggestions and explanations have made a difference in the final touches as the kitchen comes back together. After each install (countertops, and backsplash), they cleaned, polished, and left the area in better shape than when they entered. Communication with the entire team was exceptional. Onsite, Dave and Luke, probed with great questions and brought invaluable information to my attention so that I could learn even more than what AI had shared in my preparation. If Ann Arbor / Detroit Stone & Tile can deliver beyond my expectations, I'm sure they can do the same for you. Be pleasantly surprised! Pictures to come as I finish reassembling my kitchen.
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Jaiganesh Velan
Date: 2026-08-19 00:21:04
Absolutely amazing experience from start to finish! The workmanship was excellent, the response time was outstanding, and the installation was spotless. They completed the template on Monday and had the countertops installed by Friday — incredibly fast and honestly unheard of! Everything was handled professionally and efficiently. Carolyn was fantastic to work with. She was very responsive, listened carefully to our needs, and made sure everything was exactly what we wanted. Highly recommended! If you’re looking for great quality, excellent customer service, and a remarkably quick turnaround, this is the place to go.
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Laura Stengle
Date: 2026-05-20 10:07:11
Buyers be aware of this place. I went there to buy countertops for a project. I in fact interview four different places before returning to this business. I found a countertop and asked questions about veining because the countertops that I picked out had veins. First off the guy came to measure the countertops and they were cut two short and they gave us a hard time about that and then to tell me that I could have my contractor fill in the holes. Second I decided to use the countertops as back splashes and again asked the question about the veins matching. They told me they would match. Not the case at all. When they came to install for a second time the veins do not match the backsplashes after I was told they would. They claimed they never said this which is not true and told me that I had buyers remorse. For a $10,000 job they are doing sloppy work and do not care about the customers. I had asked about a discount because now I have to live with ugly countertops that do not match and will only receive a 5% discount which is nothing. The owner does not care about his customers and only cares about his money. Buyers beware of this place. Also when you walk into the shop the staff look miserable as they never have smiles on their faces, it's like they can't be bothered to get up to help you. Buyers beware of this place. Do not listen to the owner. Owner does not care about his customers. He lies and is nasty. Buyers beware. Buyers beware.
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Răzvan Rvg
Date: 2024-09-25 19:46:58
Ann Arbor Stone was fantastic! The team in the showroom was super helpful in finding the perfect countertop for my kitchen. I brought an inspo pic, got exactly what I imagined, and it turned out even better than I expected! The installers were really nice and professional, and I was amazed by what they could do. I can't wait to start my next project!
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Rosee
Date: 2024-09-18 14:05:09
We did not enjoy our experience with Ann Arbor Stone and Tile. We've been to the showroom multiple times and also dealt with them over the phone and each time their 'designer' was condescending and snooty. She made wild assumptions about our installer, even though she didn't know who he was, and was very dismissive of our preferences. We were able to find the same tile at a different shop (Virginia Tile) for a lower price, with a MUCH shorter lead time (two weeks vs. two months), and friendlier sales folks. I agree with other reviews that they aren't pushy, but they were judgmental and convinced that their design approach was the only one that would work. I wish we had had a better experience, since their showroom is minutes from our house, but it is what it is. We do not plan on returning.
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Alexandra Rizzo
Date: 2024-02-14 14:27:59
We loved working with Ann Arbor Stone and Tile! We went with them for our flooring, backsplash, and countertops for a kitchen remodel and couldn’t have had a better experience from start to finish. Carolyn and Emma at the store were super helpful in guiding us and very fun and easy to work with. There was no pressure from a sales perspective and they were more than happy to give us plenty of time to explore ideas with them. We are so happy with the quality of materials and how everything came together. They also got everything ordered and installed incredibly quickly! The person who came out to measure the countertops and the installers were very professional, thorough, and personable. They were very respectful of our home and talked us through each step of their process. My contractor isn’t easily pleased and he was VERY impressed with them. Lastly, the tile delivery man was excellent! Our driveway isn’t the easiest to work with and he handled it like a pro, with a smile the entire time. We have so much appreciation for every member of the team! Working with them has been the easiest part of our remodel. I would highly recommend them and will definitely be visiting them again when it’s time to tackle the bathroom remodel. Thank you for a great experience!
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Andrei Sandulescu
Date: 2023-12-13 01:44:53
We loved working with Ann Arbor Stone! From showroom to install, everyone was very personable, receptive, knowledgeable, and most importantly, not pushy! Our kitchen turned out exactly as we had envisioned. We would recommend AA stone to anyone, and we’ll definitely be working with them again in the future!
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Christina Popa
Date: 2023-08-15 17:57:33
I worked through their main store, Detroit Stone, for my counters. For tiles though, I worked out of this location because it was closer to my house. I was so happy, since I was back & forth with samples all the time. Their selection is huge. I had so many good options to pick from. They were so patient with me, Lol. Can’t wait to do future projects with you guys!
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Mara Sand
Date: 2023-04-20 15:20:41
Happy to write a review ! I would recommend AA Stone and Tile as I had a positive experience with them. Competent when carrying out their tasks and really helpful when I needed assistance. Very friendly and welcoming people! I sincerely believe that they are a dependable option for anyone looking for their services. My project turned out sooooo beautiful !
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Steven Katz
Date: 2022-10-20 15:46:45
Great place. Great consulting, Great products, Great installation. All perfect. We bought and had installed new quartz kitchen counters and sink to replace 25 year old Formica tops. Could not be more pleased with this company. Congrats!
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Laura S.
Date: 2026-04-20 20:34:03
Buyers be aware of this place. I went there to buy countertops for a project. I in fact interview four different places before returning to this business. I found a countertop and asked questions about veining because the countertops that I picked out had veins. First off the guy came to measure the countertops and they were cut two short and they gave us a hard time about that and then to tell me that I could have my contractor fill in the holes. Second I decided to use the countertops as back splashes and again asked the question about the veins matching. They told me they would match. Not the case at all. When they came to install for a second time the veins do not match the backsplashes after I was told they would. They claimed they never said this which is not true and told me that I had buyers remorse. For a $10,000 job they are doing sloppy work and do not care about the customers. I had asked about a discount because now I have to live with ugly countertops that do not match and will only receive a 5% discount which is nothing. The owner does not care about his customers and only cares about his money. Buyers beware of this place. Also when you walk into the shop the staff look miserable as they never have smiles on their faces, it's like they can't be bothered to get up to help you. Buyers beware of this place.
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Charles M.
Date: 2026-04-20 18:14:20
Amazing selection, with actual designers who are helping you in the showroom. We were searching for QUALITY which we got!
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Margo C.
Date: 2026-01-25 12:05:17
Ann Arbor Stone and Tile has a very appealing, extensive showroom with knowledgeable, helpful employees. As I chose finishes for a bathroom renovation, I visited the showroom several times. Each time I was greeted promptly and assisted in making choices. They were able to answer my questions, offer suggestions, and provide useful information that helped me to make decisions that I'm very happy with. I highly recommend this business!
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Tim F.
Date: 2025-06-13 19:49:58
My issue is they will never call you back. for one week I left them a message to call me regarding there installer damaged my new cabinet during installation. They told my contractor that it said in the contract that could happen, and I signed the form that they would not be responsible. What a poor way to do business.
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Mark S.
Date: 2024-11-17 14:15:01
The team at the store were very helpful and got us on the schedule quickly. Had a minor problem with the installation but they quickly fixed it and came back within a few days to finish. Quartz counter tops looks great in our bathroom.
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Vicki A.
Date: 2021-10-18 11:50:05
We used Ann Arbor Stone and Tile to fabricate a custom granite top for a coffee table. We found the staff to be very professional and helpful. They were able to complete the project in a short period of time and we are delighted with the finished product. Highly recommend!
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Christina G.
Date: 2020-01-15 18:56:28
We shopped around for granite counters and settled in Ann Arbor Stone and Tile. They were priced reasonably and the staff, Morgan, was very knowledgeable and helpful. They worked with our time frames and made the process easy. The guy that measured was very nice, knowledgeable, and fast. The installers were awesome! And fast! It was an A+++ experience! Highly recommend!
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Blake H.
Date: 2018-12-26 16:17:53
Great selection of quality tile. The owner is very pleasant and helpful. Can't ask for much better when choosing tile and the fact that A2 Stone/Tile is local owned and operated is a plus!
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Alexandra N.
Date: 2018-10-20 17:53:15
Lots of selection of backsplash tiles but customer service somewhat lacking. Went on a Saturday and they were really busy. We decided to wait it out. Jacqueline came by to help us and gave us a form to fill out to understand what we were looking for. She came back 30 Min later and asked if we had made our selections, which was not helpful at all because we came to the store for guidance. If you already know exactly what you want then this might be a good store for you otherwise don't worry expect someone to give you a lot of help (or even ask you your name). Not planning to go back.
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FAQ About Ann Arbor Stone and Tile Inc. — Based on Independent Research
What materials can I order a countertop from Ann Arbor Stone and Tile Inc.?
What types of spaces does Ann Arbor Stone and Tile Inc. fabricate countertops for?
What shapes of kitchen countertops does Ann Arbor Stone and Tile Inc. fabricate?
What countertop design styles does Ann Arbor Stone and Tile Inc. most often implement in Ann Arbor, MI?
What is the service area of Ann Arbor Stone and Tile Inc.?
What types of clients does Ann Arbor Stone and Tile Inc. work with?
Does Ann Arbor Stone and Tile Inc. have its own countertop fabrication facility?
Does Ann Arbor Stone and Tile Inc. offer any discounts on countertop fabrication in Ann Arbor, MI?
What is the price category of Ann Arbor Stone and Tile Inc. in Ann Arbor, MI?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Ann Arbor Stone and Tile Inc.?
What is the fabrication and installation timeline for a countertop at Ann Arbor Stone and Tile Inc.?
How long does it take Ann Arbor Stone and Tile Inc. to prepare a quote for countertop fabrication and installation?
Does Ann Arbor Stone and Tile Inc. offer cutouts for sinks, cooktops, or other elements?
What guarantees does Ann Arbor Stone and Tile Inc. provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Ann Arbor Stone and Tile Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Ann Arbor Stone and Tile Inc. for a Free Estimate
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5204 Jackson Rd, Ann Arbor, MI 48103