About American Marble & Granite — Ranked №6 Countertop Fabricator and Installer in Joliet, IL
23.13
total score
The main rating value calculated from more than 30 indicators.
Exact value: 23.131174 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
American Marble & Granite, founded in 1993, ranked number 6 in Joliet, IL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included American Marble & Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
American Marble & Granite: Total Score & Key Ratings
The Total Score of 23.13 out of 100 achieved by American Marble & Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — American Marble & Granite has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.14 out of 5.
You can read detailed information and evaluations from our independent research of American Marble & Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact American Marble & Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about American Marble & Granite
American Marble & Granite offers bar tops, patio and wet bars, outdoor countertops. The company’s staff make all the process from design to countertop installation service.
Attention to detail and a friendly approach are its main goals. Visit its shop and order your ideal countertop.
We are an aggregator “Countertops Contractors” and we believe that American Marble & Granite with its experienced craftsmen will make you the countertop of your dreams. This is confirmed by numerous reviews on Google. The company's website has all the detailed information and we recommend it because of high quality and reasonable prices.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 89
Google
4.8
reviews: 68
YELP
4.7
reviews: 21
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.138889 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of American Marble & Granite.
Unfortunately, we were unable to reach American Marble & Granite during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, American Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting American Marble & Granite directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of American Marble & Granite.
Unfortunately, we were unable to reach American Marble & Granite during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of American Marble & Granite, but only indicates the absence of data. American Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
5
Legacy
Company Age
American Marble & Granite is a legacy company, established in 1993.
According to our research, American Marble & Granite has been in business since 1993, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting American Marble & Granite directly to confirm the details.
Own Office
0
No Data
Own Office
We were unable to confirm whether American Marble & Granite has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether American Marble & Granite operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, American Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to American Marble & Granite directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether American Marble & Granite has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether American Marble & Granite operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, American Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to American Marble & Granite directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether American Marble & Granite offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if American Marble & Granite provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, American Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to American Marble & Granite directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from American Marble & Granite.
Unfortunately, American Marble & Granite did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, American Marble & Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting American Marble & Granite directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from American Marble & Granite.
Unfortunately, American Marble & Granite did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from American Marble & Granite.
Unfortunately, American Marble & Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, American Marble & Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting American Marble & Granite directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from American Marble & Granite.
Unfortunately, American Marble & Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of American Marble & Granite, which is recognized in our rankings for other parameters. We recommend reaching out to American Marble & Granite directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of American Marble & Granite
Onsite services
Wheelchair accessible parking lot
Granite supplier
Store
Reviews about American Marble & Granite
All (33)
Google (12)
Yelp (21)
Source:Google
Dave Pape
Date: 2024-06-20 21:39:25
I brought over a bunch of scrap granite to be cut for my lakehouse. He knew exactly how to cut it and make the most out of what I had. Polished the correct edges and loaded up my truck 🚚. Very professional 👌
Read more
Source:Google
Mimi Hylka
Date: 2024-11-25 23:14:12
I have used Phil at American Marble & Granite previously and was once again very satisfied with his work. He was competitively priced and quick to measure and install.
Read more
Source:Google
Richard Strysik
Date: 2024-03-17 19:39:32
Phil and his crew did a great job with our countertops. Pricing was fair and definitely would recommend their services.
Read more
Source:Google
Maritza Chacon
Date: 2024-01-09 21:01:29
Phil was a delight to work with. Very straight forward and had many options to choose from. Him and his team came to install the quartz counter tops and table and were in and out in 1hr and 15 min!!! Him and his team were very professional and clean while working in my home. Would definitely recommend to anyone!!! Thanks Phil and team!!
Read more
Source:Google
Gloria Briscolino
Date: 2020-12-31 09:54:26
Great Service and very nice people. Very happy with the granite, we placed order on Monday, was told be ready by Thursday. They called early Wednesday letting us know our bathroom pieces where ready for pick up. We will definitely use them again when time for our kitchen remodel.
Read more
Source:Google
Laurie L
Date: 2024-08-14 17:30:20
After working with American Marble and Granite at our first house, we went back to Phil for several other projects at a new house. Love not having to shop around anymore if we ever need counter tops. The selection and service has always been great.
Read more
Source:Google
Stephanie Heneghan
Date: 2024-03-04 16:08:39
We had our counter tops installed today and they look stunning! The entire process was very easy. We made a call, got the dimensions, picked out our counter tops, and they were installed the following week. Everyone was professional and kind. Highly recommend!
Read more
Source:Google
M DeShon
Date: 2021-01-19 19:31:35
I was referred to them by a contractor but was hesitant because I knew the exact quartz style I wanted and the supplier (didn’t think they could get it) and also because they were really busy. But they were able to get it from that supplier and get them installed just before the Christmas. Be patient with them because they won’t keep you updated in advance but they will come through and have it done in the timeframe they say they will. I was happy with the quick and efficient install. Philip was on top of it even when I had my doubts. Thanks guys!!! I would recommend them
Read more
Source:Google
Stephen Rutten
Date: 2024-08-16 06:20:27
I used Phil for many years and was always happy with the price and work he did. I called him about a recent countertop issue. He called me back not to offer a solution, but to say that it couldn’t have left his shop this way. Well Phil it did, I notice to blotches immediately but assumed they would wipe away. I’m now working with another company to polish out the blemishes, for this reason I would not Recommend AM&G.
**UPDATE** 8/16/24
I located a local company that was able to come and polish out the blemishes. It cost me $940 for about 6 hours of labor (not to mention the mess).
The countertops cost me $3750 initially. At this point I’m committed. Quartz is trash and if I could go back in time I would’ve used granite.
Read more
Source:Google
Cassandra Koivula
Date: 2024-11-26 20:28:43
Phil and his guy were very good and professional. They installed and cleaned everything up when they were done. They were very prompt with service and installation. The counter tops are perfect. GREAT JOB!! I would recommend them to everyone.
Read more
Source:Google
Sarah Michelini
Date: 2023-12-09 16:07:59
We are VERY pleased with how our countertops turned out! These guys are great! Kind and easy to work with. Plus, the time from ordering to install was fast! Thank you!!!!
Read more
Source:Google
Shannon Corn
Date: 2024-10-22 19:24:12
Had a great experience with Phil. He did such a great job on the first project, we hired him again to do our kitchen counters as well. Great communication and very quick turn around. Definitely recommend.
Read more
Source:Yelp
Sandy T.
Date: 2024-08-08 17:22:11
Both Phil and Jose were wonderful to work with. Very accommodating. Phil came out very quickly to do estimate. Turnaround time to get countertops installed was amazing. Worked around our schedule.
Read more
Source:Yelp
John A.
Date: 2024-04-20 19:46:59
American was the first place we looked at and loved the no pressure atmosphere. Once we started to narrow down our thoughts, Phil gave good advice. We decided on the stone we liked that day and it was professionally installed by Phil only six business days later. Extremely high quality and professional, we recommend American highly. I have already given a personal recommendation to look here for countertops.
Read more
Source:Yelp
Denise F.
Date: 2022-09-15 20:32:07
Great people to work with and they offer products to fit everyone's budget. Phil, his son and the rest of the crew work hard to ensure that whichtever product you choose, it will be installed to perfection. Honest and upfront company. Competitive pricing. We went to American Marble on a recommendation and we couldn't be happier!!
Read more
Source:Yelp
Alex S.
Date: 2021-04-27 15:37:31
Fair price and excellent service for my quartz countertop and island. I was able to take a sample to see how it looked in my house prior to the order. The installation was scheduled quickly and the entire process went smoothly. I would highly recommend.
Read more
Source:Yelp
Karen G.
Date: 2021-04-07 23:59:47
Great service, came out and measured right away, were patient with our schedule, and very professional. Love the beautiful Quartz Counter Top they installed.
Read more
Source:Yelp
Jazmine V.
Date: 2021-03-16 20:46:56
HIGHLY RECOMMEND!! The team showed up prompt and on time given the hectic environment with Covid. The team was respectful of the Covid guidelines, as they wore masks and kept their distances. They are friendly and easy going people who quote a fair price for everything included. I couldn't be happier with the way my countertops turned out!
Read more
Source:Yelp
B A.
Date: 2020-10-06 17:04:21
Phil was very straightforward and easy to work with. Had our kitchen countertops within a few weeks while everyone else quoted 5-6 weeks minimum. He and his crew showed up in masks for both measuring and install appointments. They were flexible about getting my own sink and doing diy removal of the old counters.
Glad we chose American Marble and Granite and will look to them in the future for any other needs should they arise.
Read more
Source:Yelp
Lisa H.
Date: 2019-08-27 16:45:36
Fabulous! Professional service all the way. Our granite is beautiful and was delivered on time as promised!
Read more
Source:Yelp
Nora A.
Date: 2019-06-17 17:07:11
Loved working with this company. Phil was so helpful and easy to work with. I am one of those people that need to walk around something in my home before making a decision. Phil let me take home a couple of samples. Even carried them to the car for me. His staff was great by keeping me informed with the installation process. They also had a great sense of humor. So very pleased with the end result. They cleaned up after themselves and gave me helpful tips on keeping the granite looking nice. My brother recommended this company to me and I would not hesitate to use them again.
Read more
Source:Yelp
Tiffeny K.
Date: 2019-02-04 14:17:37
Great company to do business with! Ordered 3 new countertops for bathrooms and they gave a great deal and installation was excellent. Highly recommend !!!
Read more
Source:Yelp
Angie B.
Date: 2018-03-10 23:55:22
Phil at American Marble & Granite delivered exactly what was promised. His attention to detail in the installation was remarkable & the quartz that was installed in my kitchen was beautiful. He had a nice selection to choose from and his pricing was very good. I would most definitely use him again!
Read more
Source:Yelp
Chris P.
Date: 2017-01-06 17:35:32
Wow! We have wanted granite for some time now and finally bit the bullet. What a difference. Phil at American Marble and Granite couldn't have been more helpful and business like. The turn around from ordering to measuring to installing was lightening fast and they did an amazing job. I won't go anywhere else. Great price too. I will be telling anyone in need of granite to go here. I never write reviews but thought this company deserved my time. So here you go and your welcome!
Read more
Source:Yelp
Caron W.
Date: 2016-01-07 12:49:00
American Marble and Granite did a great job on my kitchen! After 15 years with laminate, we love the change. The granite countertop and new sink look fantastic. Phillip and his people are professional, helpful, and pay attention to detail. We were very satisfied with their workmanship and the cost was more reasonable in comparison to other companies.
Read more
Source:Yelp
Ron W.
Date: 2015-10-19 13:24:48
We had new counter tops installed in the kitchen. Philip delivered the product promised on time and he and his crew did an outstanding job of installing it while protecting our floors and cabinets. I highly recommend.
Read more
Source:Yelp
Shekky G.
Date: 2015-09-06 01:38:05
I had a small , 2ft x 3ft, piece of Carrera marble tabletop from an heirloom antique table that was dull and scratched and brought it to American and they buffed and polished it so that it looked like new. They finished it in less than a day. We get a lot of compliments on the table (Gilded Age in Joliet on Ruby St did a great job refinishing the wooden part of the table).
Read more
Source:Yelp
Joan S.
Date: 2015-08-24 14:03:37
American Marble and Granite has done it again! I loved the work they did on my kitchen so I had them do my powder room vanity. I only needed a remnant this time but Phil knew exactly what I needed and got the job done better than I expected. I am doing 2 full baths next and you can be SURE I will be calling American Marbel and Granite! I am a perfectionist and I do my homework on a business before I call them. They do not waste money on advertising so they can pass the savings on to the customer. No fast talking salesman...just an honest honest business.
Read more
Source:Yelp
Luke W.
Date: 2015-04-22 18:45:43
Recently bought a new house with my fiancee. We came in looking to redo our kitchen and bathroom counter tops. Phil was amazingly helpful. Price was great, work was done in impeccable time. No subcontractors either! Will definitely come back again in the future!
Read more
Source:Yelp
Matt B.
Date: 2014-08-28 11:45:37
American Marble and Granite was great! We were with another company and we kept getting the run-a-round about our choices, so we were referred to Phil and from the day we met him to the day the granite was installed was 9 days!! Wow. It turned out better than we could imagine. I would recommend American Marble and Granite to anyone.
Read more
Source:Yelp
Pam J.
Date: 2013-04-25 23:29:24
I have used American Marble and Granite twice. Several years ago when redoing my kitchen. We knew we wanted granite, but my husband wanted granite up the walls as well. Since I could not settle on tile for the wall I gave in. It is the most beautiful kitchen ever! I get nothing but compliments from my house guests.
Just recently when I needed a bathroom counter top I went back to American Marble and again Phil took good care of me.
I can't recommend them enough. I am so very pleased with the job they do. The work is great, pricing was very affordable, and they get the job done in a timely manner!
I recommend them everytime someone asks if I know a counter top guy.
My girlfriend had Phil install granite in her kitchen and it also looks great!! She loved the work as well.
I would never go anywhere else!!
Read more
Source:Yelp
James S.
Date: 2017-09-22 19:09:21
Phil from American Marble and Granite is a very nice guy. Real easy-going and a matter of fact. He'll let you take home large samples to see how they look and is in no hurry for you to return them. Like I said....real easy-going. His prices are very fair and I'd be surprised if you find anyone cheaper. His turnaround time was about a week from the time I signed the contract. Those are all the good things. The reason I gave him only 3 stars is because there was no follow up. The seam between my quartz slabs is quite noticeable. I asked him if he could come out and re-do it. His first response was...its too late and he admitted that it was a little darker than he thought it would be. But moments later, he said he could probably scrap it out and re-do and would be happy to come by "next week" sometime. That was over a month ago. He did follow up about 2 weeks later and say he hasn't forgotten about me but again, that was about 3 weeks ago and I haven't heard from him since. The last thing that really bothered me was that he didn't clean up after himself. There was dust and small pieces of junk on the floor from the drywall when taking out the old countertops and he just sorta looked at me and said, "you'll just have to sweep that up." He didn't say it in a bad way....just in a matter of fact kind of way. It only took me 2 minutes to sweep my floor but I think it goes a long way when contractor takes pride in his work and cleans up after himself. All that said, he's a likable guy who is very easy-going with good prices. So if you're not really particular, he's probably your guy. But if you're looking for perfection, you might want to pay a bit more and go with someone else. I would use him again for a bathroom counter or laundry room or something small. Regarding a large kitchen, I'm not sure I would use him again....perhaps I would. Not enough to give him 5 stars. Just my opinion.
Read more
Source:Yelp
Scott Z.
Date: 2011-12-29 01:09:42
I was very unsure about this place to begin with the owner made it seem like he was to busy to give me his time but I was in a time crunch and found the granite I liked that I could not find a remnant of anywhere else. They did not deliver on the time line they promised which was the one of only reasons I went through with them. And they broke a piece of the mirror above the granite which I didn't even ask them to fix I was just happy to have them out of my house. Should of went with my gut when I met the owner.
Read more
Source:
FAQ About American Marble & Granite — Based on Independent Research
What materials can I order a countertop from American Marble & Granite?
During our independent research, we found that American Marble & Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by American Marble & Granite’s clients in Joliet, IL for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does American Marble & Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, American Marble & Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does American Marble & Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by American Marble & Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does American Marble & Granite most often implement in Joliet, IL?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that American Marble & Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of American Marble & Granite?
The company’s office is located at 1930 Donmaur Dr, Crest Hill, IL 60403, but its work is not limited to just the city of Joliet, IL. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does American Marble & Granite work with?
Like many participants in our rating, American Marble & Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, American Marble & Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does American Marble & Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether American Marble & Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does American Marble & Granite offer any discounts on countertop fabrication in Joliet, IL?
Unfortunately, during our independent research, we were unable to reach representatives of American Marble & Granite to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of American Marble & Granite in Joliet, IL?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from American Marble & Granite. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from American Marble & Granite?
Yes, according to our research, American Marble & Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at American Marble & Granite?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from American Marble & Granite in Joliet, IL. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take American Marble & Granite to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from American Marble & Granite in Joliet, IL. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does American Marble & Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, American Marble & Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does American Marble & Granite provide for its work?
According to our information and industry practice, American Marble & Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact American Marble & Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on American Marble & Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact American Marble & Granite for a Free Estimate
American Marble & Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let American Marble & Granite know that you found them through the National Ranking Countertops Contractors!