Alpha Granite

We rate the staff friendliness of Alpha Granite as Poor. Based on our mystery shopper research, the staff at Alpha Granite showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Alpha Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Alpha Granite directly to better understand their approach to customer service.

We rate the staff expertise of Alpha Granite as Good. The staff member from Alpha Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Alpha Granite may vary. We recommend contacting the company directly for more comprehensive information.

Alpha Granite is an established company, operating since 2009. According to our research, Alpha Granite has been in business since 2009, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Alpha Granite directly to confirm the accuracy of the details.

We were unable to confirm whether Alpha Granite has a dedicated office. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Alpha Granite operates from a dedicated office. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Alpha Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Alpha Granite directly for more information.

We were unable to confirm whether Alpha Granite has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Alpha Granite operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Alpha Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Alpha Granite directly for more information.

Alpha Granite offers discounts for veterans. Our research revealed that Alpha Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Alpha Granite directly to confirm the accuracy of this data.

We rate the production time of Alpha Granite as Standard. During our research, Alpha Granite quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects. Important: Our evaluation is based on information provided by Alpha Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Alpha Granite.

We did not receive deposit information from Alpha Granite. Unfortunately, Alpha Granite did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.

We rate the quote preparation speed of Alpha Granite as Slow. Our mystery shopper research showed that Alpha Granite took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Alpha Granite in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Alpha Granite.

We rate the price level of Alpha Granite as Low. Our mystery shopper research revealed that Alpha Granite offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $37.12 per square foot, while for Carrara Morro quartz, the price was $37.12. These prices fall into the Low category, making Alpha Granite an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $3096 for Calacatta Idilio quartz and $3096 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Alpha Granite.