All Granite & Marble
since 1999
Examples of works performed by All Granite & Marble
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About All Granite & Marble — Ranked №8 Countertop Fabricator and Installer in Worcester, MA
total score
Exact value: 53.597031 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
All Granite & Marble, founded in 1999, ranked number 8 in Worcester, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included All Granite & Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
All Granite & Marble: Total Score & Key Ratings
The Total Score of 53.6 out of 100 achieved by All Granite & Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — All Granite & Marble has a rating of 4.1 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.9 out of 5.
You can read detailed information and evaluations from our independent research of All Granite & Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact All Granite & Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about All Granite & Marble
A family running All Granite & Marble manufactures custom granite and quartz countertops for your space throughout Massachusetts. The main aim of the company is providing clients with the best countertops. Low price and high quality are the main differences from other countertops companies. According to information on Google, the level of customers’ satisfaction is high enough. The company is an experts in quality countertops from stone. We added All Granite & Marble to the catalog of Countertops Contractors only after learning the company’s website and its social networks. There are many positive reviews.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 121
YELP
reviews: 18
reviews: 7
CoCo
reviews: n/a
Awards 2026
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of All Granite & Marble
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Credit cards
Debit cards
Repair services
In store shopping
Countertop store
Reviews about All Granite & Marble
All (29)
Google (10)
Facebook (9)
Yelp (10)
Francis Cushing
Date: 2026-06-15 18:22:16
Bruno and Junior installed the quartz counters and sinks in our new kitchen and powder room today. They did a great job. They were neat and cleaned up after themselves. They exceeded our expectations. Thank you both.
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robert astrella
Date: 2026-05-27 10:31:51
All granite and Marble just completed new countertops and backsplash in our kitchen, and we couldn't be happier with the results. The demo team was able to save all our subway tile when removing the old countertop which was a pleasant surprise, and the installation team came back a few times to complete the job and they were fantastic. Lukis (I'm sure my spelling of his name is wrong) and his helper were more than accommodating and 2 of the nicest young men you ever want to meet. When we're ready to do our bathrooms, we do not need to look any further for our countertops. Great job.
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Grace Megna
Date: 2026-05-18 17:50:07
Not only did they show up early, but everything was perfect. All countertops fit flawlessly, no gaps or voids of any kind! The installers are super nice! I'm so happy with the material and service!
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Bill Reid
Date: 2024-05-07 19:20:53
So far, so good. I will feel better when we get the loan! Great place. Staff are wonderful. Kitchen design and products are excellent. Can't wait to see our new kitchen.
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magpie m
Date: 2024-04-23 19:53:37
The installer called ahead of time and did arrive when they said they would. They were professional, knowledgeable and completed the job efficiently without any mess. The sink and Quartz countertops were as expected or better. Great job!
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Lauren Greene
Date: 2024-04-11 03:56:13
I suppose I am one of the “I wish I didn’t have to leave this review” people but unfortunately we had a very pretty poor experience. I’m sure not a lot of customers could say, this but we received the fully wrong slab of quartz. It was confirmed by the vendor it was the wrong stone and the company is still pressing for us to pay a large amount for a counter we didn’t select. It’s not a pair of shoes so easily return or changed out, the delay to change is both expensive and will extended our time displaced from our home and their claim was “it still looks nice”. I spent months planning the kitchen, I could have picked this stone, but I didn’t, for a reason.
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robert lachance
Date: 2024-02-17 22:41:00
I can’t say enough positive things about All Granite & Marble Company from Carlton, who were contracted through Lowe’s. We recently had Silestone Quartz countertops installed and were amazed on how smooth the process went! From the coordination, templating and installation we were constantly informed with prompt responses to our email. Everyone we had interactions with were professional and answered all our questions! A pleasure to do business with! Bob & Ellen
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Evan DeLuca
Date: 2024-01-10 00:10:02
These folks were the only ones in this process that made everything easy and made me feel comfortable from design measurements to final project. I would highly recommend them 10 out of 10. Their service technician when he came to do the measurements was amazing and very easy to talk to and laid everything out simply for me to understand. They are precise and professional, every step throughout the way. If I had to do everything over again I would not go to Home Depot or any big box store. I would go to all granite and marble directly for my countertop needs.
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Cameron Tylek
Date: 2023-09-15 20:58:42
They have a good sized 'showroom' with plenty of slabs to look at including marble, quartz, quartzite, dolomite, and granite. The gentleman was very helpful in showing us around, explaining the differences in the stone, and helping us with what will soon be a countertop purchase.
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Carolyn Mailloux
Date: 2020-10-13 21:15:16
All Granite came highly recommended by a friend. I was extremely happy with the service Junior provided. With his help I found the perfect granite countertops. The staff and the installers were very professional and easy to work with. It’s been over a month and everyone who sees the granite absolutely loves it. Thank you very much Junior and staff.
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Monique Valente Leite Carmo
Lots of remnants selection! Great for small or big projects! 🔟/🔟
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Sierra Niebla
Amazing staff and service! Customer service was top notch. Their showroom is beautiful, we loved the process of designing and picking our stone. The installation team was quick and courteous and communication was on point! Love our new countertops and highly recommend you go with All Granite and Marble for your next project!
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Beth Lemoine Causey
Love this company! Everyone there is great.
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Evangelist Grace
I went into Home Depot to purchase countertops with installation thinking that everything would be fine since they are supposed to be a reputable company. I brought in my estimate of the countertops with pictures. They sold me the material, with what was supposed to be free installation and edges. I was told to go out and see the slabs at All Granite and Marble. When I got there, I showed the representative my measurements and she calculated it. Afterwards, I was supposed to have received an appointment from All Granite and Marble, the installation provider for Home Depot. Two days went by without any response. I called Home Depot and was instructed to call the provider. I was given a date and time frame for the measurement. The employee showed up 25 minutes late and had major attitude when I called to asked him how far he was. When he arrived at my house, he immediately started to complain that he was unable to measure the countertops due to the tile backsplash that had nothing to do with the countertops. I then called All Granite and Marble to schedule another appointment for someone to come out and was informed that the scheduler was at lunch. Two more days went by with no return call. I called on the Tuesday and was told that she was at lunch. Anyway, I was given an appointment date and timeframe from 11am to 2pm. I stayed at home waiting for their employee to come out. At approximately 1:47pm, I received a call from the company that they had to reschedule my appointment. I was not having it, as I explained to the representative that I should have been made aware from in the morning. They sent 2 non English speaking guys who ripped the countertops and my wall. I was then contacted by Home Depot to let me know that “they found an extra 16 square feet of countertop and it was going to cost me $1,900.” I told the rep that, that was impossible and that I wanted a refund. I also made a complaint regarding the damage of my walls. No one from Home Depot or All Granite and Marble have addressed this issue even though I sent photos of the damage to Home Depot. I received a follow up call from another associate at Home Depot and I reiterated the same message and was promised a call back which never happened. Finally I got down to Home Depot and waited for over an half-hour to speak to someone in the kitchen department. When he finally arrived, he tried to tell me the same story. I requested for the manager who arrived with much attitude. After spending 2 hours trying to explain the situation and reporting that the rep from All Granite and Marble basically hang the phone on me when I insisted that the measurements were incorrect and that I needed another measurement, I was promised another opportunity for a re-measurement. Two, guys came out, we spent an hour going over the template that was taken prior. I asked about 4 times for the countertops to be measured and even offered to get my tape measure for them to use. After much reluctance, he finally measured the countertops and found a much discrepancies. The measurements totaled 65 square feet verses the 74 square feet that the other All Marble and Granite employee had stated. I then received a phone call from Home Depot that based on the measurements, I now owned $1,600. I asked, how could that be since the first measurement was 74 square feet and would have cost $1,900 and now it’s 65 square feet so how can it be $1,600 more that I would have to pay. I requested a refund and was bluntly told that they would deduct $250 for having to come out to my house a second time to measure my countertops. I have placed 2-3 calls to Home Depot, transferred and received no answer.
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Sarana Pontes
Great Service! The girls at the office were very nice and helpful, and explained everything to me. The crew that came were also kind and clean (I was expecting a mess). I would definitely recommend it!
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Sarah Santos
My table top came out amazing. Take the time to see the huge selection they have.
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Murilo Porto
Great and clean service. Customer service is amazing and the girls are super helpful. If you want a modern look for your kitchen, this is the place.
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Henzo Almeida
We arrived from Portugal and got house remodeled, they did a wonderful job in our kitchen. Love the technology for their laser measuremen! Junior was very helpful and gave us awesome suggestions.
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Gabriela Chiele Daumling
Best service and great countertops, love the look and will be planning more projects in the future. Thank you for listening to our demands.
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Shawn M.
Date: 2024-03-20 16:40:22
Not professional - wanted me to sign off on measurements that were not accurate. They also have a checklist of items they need initialed, one of which was that they reserve the right to change the location of the seam. Are you kidding me??? - I cancelled the order but they still charged me $120 for measuring. Avoid at all costs.
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Julia N.
Date: 2023-10-24 20:39:35
Not surprised this shop has a 2.5 star rating. The customer service is terrible. Front desk is lazy and rude. It's almost like they don't want the business.....
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Grace B.
Date: 2023-10-04 01:50:01
I went into Home Depot to purchase countertops with installation thinking that everything would be fine since they are supposed to be a reputable company. I brought in my estimate of the countertops with pictures. They sold me the material, with what was supposed to be free installation and edges. I was told to go out and see the slabs at All Granite and Marble. When I got there, I showed the representative my measurements and she calculated it. Afterwards, I was supposed to have received an appointment from All Granite and Marble, the installation provider for Home Depot. Two days went by without any response. I called Home Depot and was instructed to call the provider. I was given a date and time frame for the measurement. The employee showed up 25 minutes late and had major attitude when I called to asked him how far he was. When he arrived at my house, he immediately started to complain that he was unable to measure the countertops due to the tile backsplash that had nothing to do with the countertops. I then called All Granite and Marble to schedule another appointment for someone to come out and was informed that the scheduler was at lunch. Two more days went by with no return call. I called on the Tuesday and was told that she was at lunch. Anyway, I was given an appointment date and timeframe from 11am to 2pm. I stayed at home waiting for their employee to come out. At approximately 1:47pm, I received a call from the company that they had to reschedule my appointment. I was not having it, as I explained to the representative that I should have been made aware from in the morning. They sent 2 non English speaking guys who ripped the countertops and my wall. I was then contacted by Home Depot to let me know that "they found an extra 16 square feet of countertop and it was going to cost me $1,900." I told the rep that, that was impossible and that I wanted a refund. I also made a complaint regarding the damage of my walls. No one from Home Depot or All Granite and Marble have addressed this issue even though I sent photos of the damage to Home Depot. I received a follow up call from another associate at Home Depot and I reiterated the same message and was promised a call back which never happened. Finally I got down to Home Depot and waited for over an half-hour to speak to someone in the kitchen department. When he finally arrived, he tried to tell me the same story. I requested for the manager who arrived with much attitude. After spending 2 hours trying to explain the situation and reporting that the rep from All Granite and Marble basically hang the phone on me when I insisted that the measurements were incorrect and that I needed another measurement, I was promised another opportunity for a re-measurement. Two, guys came out, we spent an hour going over the template that was taken prior. I asked about 4 times for the countertops to be measured and even offered to get my tape measure for them to use. After much reluctance, he finally measured the countertops and found a much discrepancies. The measurements totaled 65 square feet verses the 74 square feet that the other All Marble and Granite employee had stated. I then received a phone call from Home Depot that based on the measurements, I now owned $1,600. I asked, how could that be since the first measurement was 74 square feet and would have cost $1,900 and now it's 65 square feet so how can it be $1,600 more that I would have to pay. I requested a refund and was bluntly told that they would deduct $250 for having to come out to my house a second time to measure my countertops. I have placed 2-3 calls to Home Depot, transferred and received no answer.
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Renee L.
Date: 2023-03-17 11:04:12
The first visit was a challenge; it was canceled at the last minute and then 2nd appointment was changed twice with worker coming couple hours earlier then expected. Everything after that was wonderful! Wendell came to measure countertops and used a Lazer tool. Also gave us help with the sink and our need to increase opening area for it. One week later, Renaldo & his helper installed the countertops needing to make many new cuts for sinks and cooktops to fit in perfectly. All in all we are very happy with the end result!
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Toniann G.
Date: 2022-08-23 13:01:56
I stupidly did not read reviews for this place before booking with Home Depot, because I probably would have been scared away if I had. However, I thankfully had a wonderful experience with All Granite. The man who came out to measure was quick and kind! He answered all my questions and my countertops were measured perfectly as there were no issues during installation. Two other men came to install and they did an awesome job. I absolutely love my new quartz countertops! They were also quick and cleaned up after themselves (to the best of their ability, there was a lot of dust from cutting the sink out). I did not have them install a backsplash so I can't comment on that aspect. I went with a professional tiler following the installation of my countertops. Overall, I had a great experience with All Granite & Marble.
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Sarana T.
Date: 2022-06-21 19:01:40
Great service! I purchased my countertops and All Granite did the installation and fabrication for my kitchen. They called me the day after I purchased it, which I thought was very quick, and they were very kind and helpful. I was so worried this was going to take long, and that it was going to delay the other projects in my house, but they were able to book me for the week after, and even though they said that it would take 2 weeks to install it after the measurements, they called after and were able to put me on the schedule sooner. I got Calacatta Laza and it looks so good!!!! The girls over All Granite are all really nice, and I had Melissa working on my order, and she was very nice and helpful. I'm new to all this, and she took the time to explain everything to me, was very patient and made sure I was satisfied. I will definitely be coming back to this company.
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Robert D.
Date: 2022-02-03 22:58:03
I had the worst experience with this all granite & marble. They show up big section of sink area was alittle long At two places which was fine if they could fix it on site! But the installer said he not able to cut it because he not sure if he can with out chipping. So he said let me call office. He comes back and says we need to bring it back so they can do it at shop . Now mind you I am the contractor. Now costing money and time for all this plumber was scheduled next day etc on top of it all. So I told thank you for at least being honest to not try beyond his capabilities, Now mind you I own all of this by law and responsible for everything as Rhode Island contracting laws state until job completed and I finish contract ! The secretary calls my customer and tells her your boyfriend , man or contractor stop them from finishing the install and sent it back! The installer could have cut it there! Now read back what actually happened ! I did no such thing but to be nice take a hit for a week to have it fixed and kept my cool. Until they had to lie to my customer and blame me ! I called the secretary so mad that she had no right to lie to my customer and two when I told her the installer the one and who ever at office decide to send it back not me I agreed to the installer words he not able to fix period. She says I was not told of that and still had an attitude like it's my fault that's when I told her you better get this fix ASAP. You just costed time and money and just showed how crazy this company does business. I am still thinking of filing a motion for lost money and trying to contact owner to discuss how he does business. Now mind this was bought through Home Depot so I have to speak with there corporate office an explain I will never buy from them again if using this company
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Pedro P.
Date: 2021-06-15 09:05:13
We got this company through Home Depot back in February 2021. First, the measurements were wrong so they have to returned, then the next one have cracks and chips. They say it is a natural fissure on marble. I refused it then they brought two pieces of different colors. Finally in May I went to Home Depot and cancel the order. They still got paid but not countertop installed. Poor service, poor quality of granite.
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K S.
Date: 2021-03-30 18:23:22
Now that we have a Court judgement in our favor, we will share our experience at All Granite and Marble in an effort for another family to be spared. After purchasing 'Granite' in our contract and going through a horrific install, we discover it is actually Marble they put (and cut) in our kitchen. The owner 'Junior' sold it to us as Granite as we said we were looking to only purchase Granite. One would think the owner of All Granite and Marble would have the knowledge of differentiating between Granite and Marble. Given we would never put Marble in our kitchen, we asked AGM to refund us and take back their Marble. 'Junior' has refused to resolve and said if we didn't like it, to buy new counters from him. We have attempted to resolve with All Granite and Marble for the last year and have never dealt with such an unprofessional business. After hiring a Geologist and proving it is in fact Marble, trying to resolve with an Attorney, we went to court and won a full judgement against All Granite and Marble last week. Today, we receive a voicemail from Junior asking us to take down our review, as well as an email from the business informing us they will not be paying their court judgement. We will now be proceeding with an execution of wages by the court. There are many reputable fabricators in Mass and CT, and this is not one of them.
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K S.
Date: 2020-10-16 20:23:47
Purchased 'Granite' counters for kitchen renovation only to find out they are really marble and destroyed within months. This company has refused to refund, replace, or acknowledge their misrepresentation of the stone. They also installed without a permit or a license. This is now a legal matter and is in process.
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FAQ About All Granite & Marble — Based on Independent Research
What materials can I order a countertop from All Granite & Marble?
What types of spaces does All Granite & Marble fabricate countertops for?
What shapes of kitchen countertops does All Granite & Marble fabricate?
What countertop design styles does All Granite & Marble most often implement in Worcester, MA?
What is the service area of All Granite & Marble?
What types of clients does All Granite & Marble work with?
Does All Granite & Marble have its own countertop fabrication facility?
Does All Granite & Marble offer any discounts on countertop fabrication in Worcester, MA?
What is the price category of All Granite & Marble in Worcester, MA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from All Granite & Marble?
What is the fabrication and installation timeline for a countertop at All Granite & Marble?
How long does it take All Granite & Marble to prepare a quote for countertop fabrication and installation?
Does All Granite & Marble offer cutouts for sinks, cooktops, or other elements?
What guarantees does All Granite & Marble provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on All Granite & Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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381 Worcester Rd, Charlton, MA 01507