Agoura Hills Marble and Granite Inc.
since 2002
Examples of works performed by Agoura Hills Marble and Granite Inc.
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About Agoura Hills Marble and Granite Inc. — Ranked №2 Countertop Fabricator and Installer in Thousand Oaks, CA
total score
Exact value: 64.542332 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Agoura Hills Marble and Granite Inc., founded in 2002, ranked number 2 in Thousand Oaks, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Agoura Hills Marble and Granite Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Agoura Hills Marble and Granite Inc.: Total Score & Key Ratings
The Total Score of 64.54 out of 100 achieved by Agoura Hills Marble and Granite Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Agoura Hills Marble and Granite Inc. has a rating of 3.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.81 out of 5.
You can read detailed information and evaluations from our independent research of Agoura Hills Marble and Granite Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Agoura Hills Marble and Granite Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Agoura Hills Marble and Granite Inc.
The business has become an industry front-runner for the delivery of high-end products including granite and marble flooring, residential kitchen countertops, walls, and tiles. Their primary office and countertop facility are located in Newbury Park, and from there they serve customers up to seventy miles away. By doing all of their own manufacturing and countertop installation service, the team can maintain a high standard of countertops for reasonable costs. They bring slabs from 36 countries spread over six continents.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 13
YELP
reviews: 26
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Agoura Hills Marble and Granite Inc.
Wheelchair accessible entrance
Wheelchair accessible parking lot
Accepts Credit Cards
Open to All
Granite supplier
Bathroom remodeler
Countertop contractor
Countertop store
Kitchen remodeler
Marble contractor
Marble supplier
Natural stone supplier
Stone supplier
Wholesaler
Reviews about Agoura Hills Marble and Granite Inc.
All (34)
Google (8)
Yelp (26)
Rick Hore
Date: 2019-12-10 21:25:34
Bob and Vera are great. I "wanted" a small piece of granite or marble for a small kitchen sink area at the office and Vera walked me through all options. Bob did a great job making it fit perfectly! They are now cutting some smaller pieces for a Fireplace Trim of which I know will look great. Bottom line, they are willing to work with you on smaller projects and subsequently earn your business (bigger jobs). We wont hesitate in using them for our kitchen, of which is next. I highly recommend Agoura Hills Marble and Granite!!
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Joshua Boyd
Date: 2019-04-12 17:20:08
Nice.. Hanging up on people because your having communication issues is rude. I had more questions you didn't have to just hang up.
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gabe sventek
Date: 2019-12-17 18:23:21
Fantastic! The had the Quartzite we wanted and totally the lowest price we could find. The staff were extremely accommodating and friendly. 10/10 definitely recommend!
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Krasina Ludmil
Date: 2017-04-23 09:19:07
Very satisfied with this company for marble and granite at Newbury Park. Very big warehouse with large selection of marble and granite slabs and beautiful tiles. Nice and professional staff. Vera helped me to choose the right material and color for my kitchen. She was working with me and she spend more than an hour answering on all my questions I had. They also have very reasonable prices. I'm very happy with choosing Agoura Hills Marble and Granite. Highly recommended. Big thanks to the owner Bob.
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Jill Romine
Date: 2020-03-07 15:01:07
We love the job they did for us.....everyone loves the way they look!!!
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Gia Lee
Date: 2016-05-13 22:57:35
Fantastic! I went there to pick out the granite slab but was thrilled when I saw they had much more than that. I was able to bring together a complete bathroom remodel minus the sinks and hardware. it's going to be stunning! Thank you!
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iTech Innovative
Date: 2017-04-22 09:21:12
We have used Agoura Hills Marble and Granite for more than 3 years and all the time we have been serve with care, professionalism and respect. Our last project was completly renovation for one of our business offices in Sherman Oaks. The owner Bob and his staff help us to make the right choice and select the right product. They have huge selection of granite, marble and tiles with verry competitive prices and very high quality. We're so happy, thank you again.
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I. Mikulasek
Date: 2015-09-06 19:46:09
I have absolutely positive experience with all product and business transaction.
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D W.
Date: 2021-12-29 16:50:25
Antone and the team at Luxiomer did an incredible job for us. I was just suddenly delayed by another group who said they had the material in stock but either got confused or lied. I was in a rush as we had just installed cabinetry and were ready for the top. After a bit of research we called 3 companies but no one answered. Antone called the next morning...he was the only one who did. We were going to stop in on a larger place in Santa Monica but after speaking with Antone I just sensed something good. He did not oversell and he didn't act like he was too busy to speak with me...right down the middle and nice. We are so glad we went! We loved their selection of stone, but after visiting with him about our layout he offered another option which was better suited and perfect. The fabricators and installers were nice and accurate. Although in speaking with them I could tell they were very busy, they were happy and did a great job. These guys bailed us out AND it was better. Fantastic experience and they are now my go to for any futur
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Mary Jane T.
Date: 2021-06-06 14:56:04
Yorkin did an awesome job on my new granite counter tops. He has a wonderful selection of granite and quartzite stone, and his prices are very reasonable. My countertops are perfect. I highly recommend him. His prices are very reasonable. I would encourage anyone considering new countertops to stop by and check out his selection.
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Pamela S.
Date: 2021-01-31 18:02:07
Yorkin and his team did a fantastic job on our marble countertops! Timely, professional, and accommodating. Glad to have them here locally in Newbury Park! these are NEW owners who really care about the business .
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Cheri S.
Date: 2018-07-14 15:16:57
I love this business. They have been very helpful every time I have bought from them. I would highly recommend them, and have many times. Vera is very kind and caring, and wants the best for you. I don't waste my time by going anywhere else. This is the place to get your granite or marble.
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Yatin P.
Date: 2018-01-11 07:29:13
I was looking to get countertops installed on my new custom cabinets. I tried all the big stores ; Home Depot , Lowes , Sears and no one would take the small job. Others wanted me to buy the entire quartz / granite slab minimum 25 sqft. Was lucky to find Agoura Hills Marble and interact with Bob. They had a slab I liked, Bob and his wife were completely professional with the charges, timing of delivery and Bob did the installation himself. Very happy with the outcome as the slabs got my pending bar done. Definitely recommend !!
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Dr. J.
Date: 2016-12-26 21:21:48
We had them install granite kitchen countertops, when they had their location in Agoura. They did great work and we liked the large warehouse selection they had available. Price was better than the Home Depot's of the world and we were happy with the results. Have not seen their new location yet in Newbury Park, but will go back the next time we need something done.
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Meryl F.
Date: 2016-10-08 06:09:14
We used these guys to install new granite countertop and stone backsplash when they were in Agoura and are getting ready to do another project and will use them again. They are very professional, reliable, do great work and at a very fair price. I highly recommend them ....
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Kathy H.
Date: 2015-10-20 15:26:56
Agoura Hills Marble & Granite did an amazing job on our kitchen countertops. We used the Quartzstone in Alpina white and it came out perfectly. Bob and his wife are great to work with. They take every job to heart and work to perfection. Will definitely be using them again!!
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John H.
Date: 2015-10-16 17:55:44
We had Agoura Hills Marble and Granite install a new kitchen counter top in our home. They have a nice selection of materials to choose from and are very helpful. Their prices are very reasonable and their workmanship is outstanding. We could not be happier and highly recommend them!
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Kim L.
Date: 2014-10-21 18:06:58
THEY HAVE MOVED TO NEWBURY PARK. HERE IS THE NEW ADDRESS: 2640 LAVERY CT. UNIT B NEWBURY PARK, CA 91320. 818-292-2862 bobgoranov23@yahoo.com The price is very reasonable , owner is very nice and helpful. It's worth the drive to Newbury Park. Check out this place before you decide to purchase else where.
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Marino D.
Date: 2014-09-13 00:44:28
Great selection. Quality materials. Convenient location. Pleasure doing business with. If you have a house renovation project, this is the place to go and get your A+ stone and granite materials at a reasonable price.
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Yashan Z.
Date: 2019-07-09 04:30:04
I bought two pieces of slabs from Agoral Hills. One quartzite piece was so beautiful. Their price was reasonable comparing to the prices from a couple other slab yards I visited . Bob finished the fabrication quickly. My kitchen counter is oversized and I bet it added some challenges to fabrication. Bob tried to match the veins on the edges and they looked really nice. My only complaint is that one edge piece was cracked and glued so it made it not as perfect. But considering the counter is so oversized, Bob still did a great job.
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Jack H.
Date: 2019-11-25 20:54:02
I bought a slab or granite here but decided to go in a different direction after my purchase. When I asked for my refund over the phone Bob told me it would be no problem. Two weeks later I had no refund and when I called to check on the situation Bob was very rude to me and demanded I come in person to get the refund. I understand that it's a bummer to lose business but that doesn't mean you should treat a departing customer poorly.
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Michael M.
Date: 2018-11-29 21:25:19
This pains me to write this but I really feel as though I must warn others. After shopping in several larger warehouses in the valley, we could not find any countertops we liked. When we stumbled upon this place, we were very pleasantly surprised. In their warehouse which is about a 10th the size of most of the others we went to, we actually had a hard time deciding which to choose. There were several we liked! So, we decided on the slab we wanted and it was huge - they told us, with the measurements we had, we would only need the one slab so we bought it right then and there. Our cabinets were finally installed so Bob came out to take the final measurements. He said he was unaware of the cutouts at the windowsills and I expected that - it wasn't clear on the original drawings (which were for planning purposes only). But, when we bought the slab, I DID tell Vera about the window insets and penciled those in on the drawing. So, since he'd need extra material for he said he'd have to make the corner in 2 pieces and I expected that, as well. That corner doesn't show much from anyplace in the room so it wouldn't bother me. He DID NOT, however, say anything about the island. When we discussed the island, we were VERY explicit in stating that we wanted at least a 9" overhang on the side where we would put counter stools. They even told us that they could make it 12" - I said "Great!" After the measurements, Bob called me (he had only talked to my wife at that point) to make sure I was okay with the corner being in 2 pieces. Again, I expected that, so of course I said yeah, that's fine. I again stated how we wanted at least 9" overhang on the one side of the island and he, again, said he could do 12" - the plywood underneath could support that, he said (I was told differently by someone else but he said he had 20 years experience and he could make it happen). He asked me if I was going to do the plywood to which I stated no, I'd leave that up to him. I have no idea where he even vaguely thought I would be doing the plywood but I seemed to clear that up - I'm not doing any of the work for these - it's all up to them and I'll pay for it. So I just got a text from my wife. The lip (that's all you can call it - you can't call it a bar) is only 7"!! I went through the roof. I used words I shouldn't have. My blood pressure went up to dangerous levels. So, of course I called her and she put me on the phone with him. He said that with the window cutouts, he didn't have enough material. I said that we were VERY explicit about wanting at least 9". We said we were even willing to buy more material. He said he was just trying to save us money. Well, gee, thanks, Bob. We're spending $50 grand on this kitchen so, sure, we're willing to totally cut corners...NOT! I haven't been home to see it in person yet but my wife tells me that, besides the island, everything else looks amazing. The seams are perfect, etc. they also put a piece of granite in for our fireplace hearth and it's perfect. At least we have that. Bottom line - size does make a difference. 7" and 9" is a HUGE difference (no pun intended) for sitting comfortably at a counter - the difference between being able to sit back on the counter stool and relax vs. being forced to lean forward. For us, Agoura Hills Marble & Granite, by far, had the best selection but, if I were to do this again, I would find a different fabricator and installer AND/OR I would have very explicit, easy to understand ENGLISH (they're Russian and their English is not that great) dimensions and details in writing - maybe even notarized.
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Stephanie M.
Date: 2017-11-08 20:28:39
I like the people or I would give them only one star. I have thought about this review for many months and I am reluctant to give bad reviews, but I have to tell you what happened on my job. My husband and I went to their shop to look at their selection of granite and to talk with them, meet them. I as looking for a light grey granite with some marbling. They didn't have what I was looking for, but my husband and I both sort of liked the honed black granite and the slab was so large we only needed one for our kitchen. Bob came to measure and soon the installation began. Well, they cut the hole for the sink incorrectly. This meant that there was not enough of the granite w had purchased to finish my kitchen. Bob told his installer to find a matching piece for the counter across from my sink. We cam home and the piece had been installed. It does not match my granite at all. It is black, but it has white spots in groups all over it - like snow - so it looks dirty. Next they cut the piece for the stove and cut that too big!!! The had to glue a patch behind my stove to fill in the hole. It doesn't look bad, but you can see the seam. They also made my peninsula an inch narrower than it had been, though I wanted it wider. Now bar stools don't really fit. Next, my husband and the woman at the office out-voted me on a backsplash. It is horrible and I hate it. I have already had part of it removed. I live in a very traditional house and the backsplash is modern. awful - doesn't go with the cabinets. I should have been given the choice of buying another slab. Since they screwed up the fabricating, they should have offered me another slab at a discount. I should not have to live with a non-matching counter, I should not have to live with a narrower peninsula and I should not have to live with the awful backsplash. I shouldn't even have to live with a patch behind my stove! They were in a hurry to get the job done and I was rushed through without opportunity for discussion. They did everything wrong. I basically hate what they did. And they were very nice through all of it.
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Lyndsay R.
Date: 2020-02-29 23:42:45
This review is purely on experience at the store, and not on buying their actual product (because I wouldn't do so). Upon entering the store, which was a ghost town, the woman basically just looked at me w/o saying a word until I said I had a question - after telling her the measurements I needed for Quartz, she didn't offer up any solutions on coming up with slabs that could fit the space and when I asked if she had a more affordable option than the 1 piece of Quartz she showed me, she said no. It was a really horrible customer service experience and I'm surprised they would have somebody like that working in the store. I'd save time and shop elsewhere- it honestly would be worth more money to me to spend it with a shop that actually wants to help me understand what I should go with and what my options are.
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Rob L.
Date: 2017-11-16 23:03:27
NEVER AGAIN! Miserable experience! About 10 days ago my wife and I dropped in on the Agoura Granite and Marble for the purpose of replacing a small granite powder room sink top to replace an existing slab. The sales woman at the front desk led us to the back of their warehouse where we picked out a suitable piece. A price was written down which included, 1) demolition and removal of the existing slab, 2) measuring/cutting of the new piece to the sink specs, and, 3) the new granite slab. A few days later, we think, Bob, presumably the owner, appeared to pick up the template and asked who was to do the demolition and removal of the existing granite. When told he was as per the arrangement he was surprised and annoyed and wanted to see our written receipt. Flustered, he asked if I had a hammer to do the work right then and there. Not having many suitable tools at all I gave him an old, small one which shortly broke annoying him further. My wife then gave him a heavy wrench to which he replied insultingly, "this is not a hammer" and to which she calmly replied, "yes, I know it's not a hammer, I know the difference ". (Where we're his tools?) He then proceeded to bash and demolish the existing granite, ending the job and leaving quickly, not removing the discards and also leaving part of the wooden sink support with a bunch of nails sticking out in our garage. Last Saturday , he arrived, installed the granite and left quickly and wordlessly as if in a hurry. Later that afternoon we noticed 5 darkening circular stains (from the glue?) on the granite and were very concerned as to what these were as we've never seen them before in many of our past homes. A call to the sales lady, late Saturday revealed that these would disappear in 24 hours. They didn't and by Sunday morning were still in evidence, not having faded a bit. Since we had scheduled workmen for early Monday morning at 7:30 AM to complete the powder room redo, we had to find out what was going on that day, Sunday, with the unsavory possibility of replacing this granite. I texted Vera, apologizing for the intrusive Sunday text, with photos of our concern with a hoped for reply before the end of the day. By late afternoon, early evening, with no reply my wife called the office number with the idea of leaving a message (not expecting anyone to answer) to contact us as soon as practical. Our installer, the owner, answered, reamed her out, unbelievably rude, castigating her for bothering him on a Sunday and hung up! If he didn't want to be bothered on a Sunday, why on earth was he answering his business calls? All we wanted was to find out what was happening with our granite, whether he sealed it, how to care for it, etc. but never got the chance. Additionally, we suspect the backsplash is from a different slab as the colors are somewhat off. A small spot on our oak wood floor in the powder room also has a bleached out look as though something toxic, acid maybe, spilled. We suspect who was responsible for that and not our painter as the entire floor was covered by his work. The stains are still there, largely faded, fortunately, but will under no circumstances contact them again and would warn others about our experience.
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Farz K.
Date: 2017-10-06 17:04:32
I have to say i had a bad experience in this place. The woman who works there has some kind of attitude. We just could not figure her out. I brought my dimensions (30 inch x 30 inch) for a small piece of granite for half bath vicinity top. So got up and show us the remnant granite at the end of the store. I have to say there were at least hundreds of leftovers stone and might be sitting there for very long time, I mean years. My wife and I liked a piece which we wanted to buy. And I did not care what she would offer. And i asked her that I have my contractor who will cut it for me and install it. But she refused and said "if we do not do the cutout for you we do not sell it" and offered me over $500 after making a phone call. I did not say anything and walked out. There are many other stores around which has better granite selections and great customer service. I stopped by the Arena Marble & Granite store not far from this store, they had beautiful granite and the best customer service but unfortunately they did not have the right color piece. Long story short, I took a trip to North Hollywood the following week and found the same dimension and color for $50. Again, this place Agoura Hills Marble & Granite really needs to find a friendly customer service person. Maybe she may not even aware that she is putting customer off. I wish i could gave this place zero rating but yelp does not allow it. Just a piece of advice to the owner, sell your left over granite to customer if they visit your store. This way next time when it comes to remodeling, they would buy few slabs from you.
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Greg G.
Date: 2017-03-27 19:17:33
I only gave one star because that is the lowest yelp will let you go. The website is completely false, over 300...yeah, that you have to order from a catalogs. The warehouse is the size of my walk in closet. Now, let's continue on with the lady that works there...beyond RUDE! I took a picture of a slab that I liked and she said to me "did you have authorization to take the picture?" Excuse me? U can't take a picture of a piece of granite without your permission? What the...!!!! I have remodeled 2 homes and shopped for many pieces of granite before and have never had that problem. She asked me to delete the picture right away! R u kidding me!!!!!????? Don't go here unless you want the smallest selection of granite on the planet. I have a bigger selection at my house!
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Katy R.
Date: 2016-12-06 04:37:58
Never have I encountered such awful service while shopping for such a premium product. Nobody answered the phone when we called, but when we came in (five minutes later) there was no customer in sight and a woman just sitting at her desk. She was extremely rude and combative upon our entrance and for the duration of the visit. Plenty of other marble shops in the area that actually want your business.
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Carole C.
Date: 2016-09-13 20:09:04
wow. who is the woman who answers your phones? So rude and very difficult to communicate with. After repeating the same question 5 times to get an answer--she actually scolded me and said shecouldn't spend any more time on the phone and i had to come to showroom. "No thank you." Maybe she'll understand that communication.
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Richard C.
Date: 2016-04-15 18:42:55
They did my kitchen counter tops in 2011 (When they were actually in Agoura) and I am disgusted on how much I paid and never got the extra Granite piece I paid for. Since the install the backsplash has pulled off the walls and there were other mistakes made during the original install, (I had no choice but to accept it at the time). I paid $2800 for what should of been done for a lot less, (found out later). My receipt was a legal size piece of paper with scribbling of numbers all over it. I paid in cash which was not a smart move. Maybe they can do good work when they want to, but mine was not one of those. RC
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Martin G.
Date: 2016-03-14 19:03:20
I don't know how they stay in business without caring about their customers. Although communication was poor we decided to give them a shot at a 13Ft bar counter. The pricing was good and the estimator came out only 1 day after we had called. The counter turned out great and we decided to proceed with other projects although we never felt being appreciated as a customer. The 2nd project went horribly wrong and they didn't care to make it right. As other users stated we felt being disrespected. We didn't finish the project and switched to another vendor that does take great care of their customers.
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J L.
Date: 2016-01-25 21:38:59
Watch out. This place is a total scam. A total bait and switch scheme. If I could give zero star, I would. When I first went there, the lady there gave us a pretty reasonable price for both material and labor. When we went in today, the prices for both have drastically increased, and she denied that she gave us the price from just a couple days ago. A total liar. She is extremely rude, just a total horror experience. So don't ever waste your time to go there unless you enjoy being insulted.
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Sara C.
Date: 2015-11-10 18:38:46
Do not use this company. Bob has no idea how to fabricate countertops and turns out he has no license either. He ruined 2 slabs by hacking them to pieces and creating uneven seams with chips. When I commented on this he said I have no idea what I am talking about. I have eyes and it looks terrible. Spend a little more and go with someone else.
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Dona L.
Date: 2015-10-18 20:49:29
I never have done this but feel I must . I would not recommend this company. They didn't listen to me. They were messy & and incredibly rude & intimating when told that I. Wasn't happy with their work. Not professional at all.
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FAQ About Agoura Hills Marble and Granite Inc. — Based on Independent Research
What materials can I order a countertop from Agoura Hills Marble and Granite Inc.?
What types of spaces does Agoura Hills Marble and Granite Inc. fabricate countertops for?
What shapes of kitchen countertops does Agoura Hills Marble and Granite Inc. fabricate?
What countertop design styles does Agoura Hills Marble and Granite Inc. most often implement in Thousand Oaks, CA?
What is the service area of Agoura Hills Marble and Granite Inc.?
What types of clients does Agoura Hills Marble and Granite Inc. work with?
Does Agoura Hills Marble and Granite Inc. have its own countertop fabrication facility?
Does Agoura Hills Marble and Granite Inc. offer any discounts on countertop fabrication in Thousand Oaks, CA?
What is the price category of Agoura Hills Marble and Granite Inc. in Thousand Oaks, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Agoura Hills Marble and Granite Inc.?
What is the fabrication and installation timeline for a countertop at Agoura Hills Marble and Granite Inc.?
How long does it take Agoura Hills Marble and Granite Inc. to prepare a quote for countertop fabrication and installation?
Does Agoura Hills Marble and Granite Inc. offer cutouts for sinks, cooktops, or other elements?
What guarantees does Agoura Hills Marble and Granite Inc. provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Agoura Hills Marble and Granite Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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2640 Lavery Ct Unit B, Thousand Oaks, CA 91320